Qureos Mentor

American Oncology Network

<div>Location:
Remote Position
Pay Range:
$52,395.20 - $92,164.80<h1 class="jobSectionHeader">
RESPONSIBILITIES</h1> 
Position Summary: Provides disease specific management, a working knowledge of oncology principles, the ability to manage chemotherapy and the side effects, and can monitor and address symptoms. Works with patients and families throughout the course of treatment and beyond to provide an understanding of their disease, their treatment plans, and address patient clinical and psychosocial issues as required. Symptom management calls are made proactively to anticipate needs of patients undergoing treatment and to manage side effects of disease and/or treatment. Care Manager documents assessment and interventions in real time in the electronic medical record. Will collaborate with the oncologist and clinic staff to assist in managing and coordinating patient care. The RN Patient Care Manager will support the mission of the Company and the Care Management department.<h1 class="jobSectionHeader"> 
QUALIFICATIONS</h1> 
1. Education: A graduate of an accredited RN Nursing program required. 
2. Previous Experience: Minimum of two (2) years of oncology experience required. Minimum of 5 years of overall nursing experience required. 
3. Office experience: Prior experience with customer service and professional phone etiquette required. 
4. Core Capabilities: Attention to detail, excellent critical thinking skills, the ability to work independently in a work from home environment, good communication skills, data entry, knowledge of Excel, excellent computer skills while simultaneously functioning in multiple applications. 
5. Certifications/Licenses: Active RN license in state of employment, OCN preferred. Current CPR certification required. 
6. Travel: To Fort Myers area for yearly meeting 
7. Standard Workdays/Hours: M-F commonly 8:00am &ndash; 5:00pm EST that may vary based on business need. Varied shifts will occur based on different time zones.
#AONN
#LI-REMOTE</div>

RN Care Coordinator

<div>Location:
Cancer &amp; Blood Specialists of Arizona
Pay Range:
$17.24 - $28.75<h1 class="jobSectionHeader">
Job Description Summary:</h1>
Assist physicians with medical procedures in office. Responsible for phlebotomy, laboratory testing, quality control, instrument troubleshooting, and maintenance.<h1 class="jobSectionHeader">
Primary Key Performance Areas:</h1><ul><li>
Responsible for performing proper quality control procedures before proceeding with patient testing.</li><li>
Perform laboratory blood work.</li><li>
Perform blood draws Follow laboratory procedures for specimen handling and processing. Perform technical laboratory procedures in a timely manner with accuracy and precision, meeting the standards of all accrediting and regulating agencies.
</li><li>Prepare blood or bone marrow slides for evaluation.</li><li>
Send outside labs to appropriate facility as dictated by patient&rsquo;s insurance plan.</li><li>
Maintain test report logs, quality control logs, equipment records, and checklists according to all regulatory agencies.</li><li>
Will follow the AON patient I.D. policy and procedure with every patient encounter.</li><li>
Obtain vital signs, height, weight, pain level and PHQ9 depression screening of patient as requested by physician and document in the Onco/EMR system.</li><li>
Place patient in exam room and prepare for physician in a timely manner.</li><li>
Receive lab reports via the telephone, lab system, or fax and document in the patient&rsquo;s chart or Onco/EMR for physician&rsquo;s review.</li><li>
Assist physicians with medical procedures: bone marrows, fine needle aspirate, paracentesis, and pelvic exams.</li><li>
Schedule outside testing, referrals to other physicians and hospital admissions as ordered by physicians, if applicable.</li><li>
Documentation: Thorough documentation in medical record chart of testing/treatment rendered to patients. Prepares encounter form to charge patient for services received in office or initials all steps in process in EMR for electronic superbill. Documents all QC and QA corrective action.</li><li>
Show physician critical blood counts according to guidelines.</li><li>
Obtain all pertinent scan and CDs and prepare for physician&rsquo;s review.</li><li>
Maintain adequate inventory of supplies. Place orders with purchasing as needed.</li><li>
Initiate troubleshooting procedures when instrument malfunction occurs and contact central lab or instrument service company, if necessary.</li><li>
Perform EKG testing where applicable.</li><li>
Perform any and all duties required to keep laboratory in compliance with state and federal regulatory agencies. Must be able to perform compliance testing.</li><li>
Must take the required number of CEUs annually to meet C.O.L.A. requirements.</li><li>
Observe established safety guidelines and maintains cleanliness of the laboratory and equipment.</li><li>
Comply with all Federal and State laws and regulations pertaining to patient care, patients&rsquo; rights, safety, billing, and collections. Adhere to all AON and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan. Maintain and ensure the confidentiality of all patient information at all times.</li><li>
Assist in training new employees to related job duties.</li><li>
Will be expected to work at any AON location to help meet AON business needs.</li><li>
Will be expected to work overtime when given sufficient notice of required overtime.</li></ul>
This job description in no way states or implies that the listed duties are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instruction and to perform other job-related duties requested by their supervisor or other management personnel. Other duties may be assigned to meet business needs.<h1 class="jobSectionHeader">
Job Qualifications and Requirements:</h1>
Education<ul><li>
High School or GED</li></ul>
Certifications/Licenses<ul><li>
As required by state where employed.</li><li>
BLS required.</li><li>
Valid Driver&rsquo;s License and vehicle for travel to other clinic locations as needed.</li></ul>
Previous Experience (including minimum years of experience)<ul><li>
One-year experience as a medical assistant in clinic or physician&rsquo;s office with ability to perform venipuncture.</li></ul>
Core Capabilities<ul><li>
Analysis &amp; Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.</li><li>
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.</li><li>
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.</li><li>
Customer Service &amp; Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.</li><li>
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.</li><li>
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.</li><li>
Computer Skills:
<ul><li>Proficiency in MS Office Word, Excel, Power Point, and Outlook required.</li><li>
EMR.</li></ul></li></ul>
Travel: &lt;25%
Standard Core Workdays/Hours: Monday to Friday, 8:00 AM &ndash; 5:00 PM.
#AONC
#LI-ONSITE.</div>

Medical Assistant

<div>Location:
Woodlands Cancer Institute
Pay Range:
$17.93 - $29.89<h1 class="jobSectionHeader">
Join Woodlands Cancer Institute in The Woodlands, TX. This Financial Counselor role will support our new radiation facility and will be ONSITE.</h1><h1 class="jobSectionHeader">
Job Description Summary:</h1>
A Financial counselor serves as the liaison between the patient and the practice by coordinating payments, assistance, monitoring patient balances, and streamlining communication of the financial responsibilities of our patients. Performs the quality control function for pre-certification and prior authorization. The Financial Counselor ensures the patients&rsquo; insurance benefits are kept up to date in the electronic medical records (EMR) and billing software while also verifying the patient&rsquo;s services meet insurance coverage appropriateness.<h1 class="jobSectionHeader">
Primary Job Duties &amp; Responsibilities:</h1><ul><li>
Monitors and coordinates internally and externally with the insurance company on the pre-certification and prior authorization processes, including peer-2-peer and appeals, seeking support from provider or pharmacy team when applicable.</li><li>
Review assigned patient(s) and/or Physician schedules for upcoming visits and/or treatment to establish patient financial responsibility.</li><li>
Review patients&rsquo; treatment plan(s) and identify if insurance benefit coverage is active and patient fiscal responsibility, all unplanned exceptions are to be communicated to provider immediately.</li><li>
Review and identify new treatment orders, generate an estimate of service and review with patient explaining insurance benefits and fiscal responsibility.</li><li>
If applicable, obtain necessary information from patient for assistance income guidelines.</li><li>
Identify and review patient ageing balances and establish proper arrangements with the patient to address outstanding balance(s).</li><li>
Discuss and explain forms and paperwork needed such as waivers, treatment estimates, payment plans, assistance applications, etc.</li><li>
Communicate openly and routinely throughout the course of the workday with providers, nursing staff, PSS staff, UM team and coworkers through Teams, phone calls, emails and in person to discuss fiscal responsibility and other items as needed.</li><li>
Work closely with outside entities to ensure full collaboration and completion of forms and items needed in a timely and sometimes urgent manner.</li><li>
Assist patient(s) with completing necessary paperwork for assistance and other grant funded programs in order to secure financial aid for treatment and services.</li><li>
Have an understanding of patient assistance programs and grant services processes to ensure adequate application, placement, and coordination with financial aid counseling team.</li><li>
Understand and comply with all Federal and State laws and regulations pertaining to patient care, rights, safety, billing, and collections.</li><li>
Will be expected to work overtime when given sufficient notice of required overtime.</li><li>
Keep work area and records in a neat and orderly manner.</li><li>
Maintain all company equipment in a safe and working order.</li></ul><ul><li>
Adhere to all AON and departmental policies and procedures, including Revenue cycle policies and procedures.</li><li>
Performs other duties and projects as assigned.</li></ul><h1 class="jobSectionHeader">
Job Qualifications and Requirements:</h1>
Education: High school Diploma or GED required. Further education or degree a plus Certifications/Licenses: Previous Experience (including minimum years of experience):<ul><li>
A minimum of two-years prior experience in the healthcare field, preferably in a clinical or business office setting required.</li><li>
Prior Healthcare customer service.</li><li>
Prior Medical terminology.</li><li>
Prior Medical insurance verification.</li><li>
Prior Verifying pre-certification and/or prior authorization with medical insurance.</li><li>
Excellent proven verbal and communication skills needed.</li><li>
Proven Insurance knowledge requirements including an understanding of medical terminology, ICD9, ICD10 and CPT codes.</li><li>
Prior Cash handling and monetary collection experience.</li><li>
Ability to calculate and collect patients&rsquo; responsibility and insurance co-pay/coinsurance.</li></ul>
Core Capabilities:<ul><li>
Analysis &amp; Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.</li><li>
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.</li><li>
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.</li><li>
Customer Service &amp; Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.</li><li>
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.</li><li>
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.</li><li>
Computer Skills:
Proficiency in MS Office Word, Excel, Power Point, and Outlook required.
Ability to use multiple screens to perform required job functions.
Ability to navigate multiple applications and tab in and out of workflow to complete tasks.</li></ul>
#LI-ONSITE
#AONA</div>

Financial Counselor-Radiation

<div>Location:
Remote Position
Pay Range:
$57,699.20 - $107,140.80<h1 class="jobSectionHeader">
Position Summary</h1>
The Accreditation Supervisor oversees the specialty pharmacy's adherence to federal, state, and payer-specific regulations, while leading efforts to maintain and achieve accreditations (e.g.URAC, ACHC, etc). This role focuses on managing internal and external audits, developing and enforcing compliance policies, conducting risk assessments, and ensuring operational processes support high-quality patient care for complex, high-cost specialty medications. The supervisor collaborates with pharmacy operations, clinical, and leadership teams to mitigate risks, prepare for inspections, and promote a culture of continuous compliance and quality improvement. This role will also support the Compliance Manager with daily management and leadership for the Financial Assistance, Revenue and Compliance teams. Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.<h1 class="jobSectionHeader">
Key Performance Areas</h1>
KPA 1 &ndash; Accreditation &amp; Regulatory Compliance<ul><li>Will actively contribute to the Pharmacy Quality Management Program by understanding, compiling, trending, and presenting data.</li><li>Track and report accreditation-related metrics (e.g., standards compliance rate, survey outcomes).</li><li>Oversee internal audits and self-assessments of high-risk areas such as patient intake/enrollment, clinical monitoring, adherence programs, billing/reimbursement, drug storage/handling, and documentation of patient counseling and outcomes</li><li>Prepare for external audits and inspections from accrediting organizations (URAC/ACHC surveys), regulatory agencies (FDA, DEA, State Board of Pharmacy), payers, manufacturers, and other stakeholders.</li><li>Complete timely gap analyses, mock surveys, and corrective actions; ensure 100% readiness for accreditation surveys.</li><li>Monitor and track changes in federal/state regulations, accreditation standards, payer requirements, and industry guidelines; interpret implications for the organization and update policies, procedures, and training accordingly.</li><li>Departmental compliance with accreditation standards maintained and required documentation is completed and audit-ready at all times.</li></ul>
KPA 2 &ndash; Training &amp; Staff Development<ul><li>Structured onboarding and ongoing training programs implemented.</li><li>Staff competency assessments completed and documented.</li><li>Identified skill gaps addressed through development plans.</li><li>Regular coaching, feedback, and performance evaluations conducted</li><li>Training materials and documentation maintained and up to date.</li></ul>
KPA 3 &ndash; Leadership &amp; Operational Management<ul><li>Team productivity and morale maintained at high levels.</li><li>Regular team meetings and individual check-ins conducted</li><li>Departmental goals aligned with organizational strategic objectives.</li><li>Operational reports prepared and submitted accurately and timely.</li><li>Collaborative relationships maintained across departments.</li></ul>
KPA 4 &ndash; Financial Assistance Program and Revenue Oversight<ul><li>Monitor Financial assistance applications are processed accurately and within established turnaround times.</li><li>Pull reporting for approvals, denials, trends, and program outcomes accurately.</li><li>Assist with the development of metrics and ensuring compliance with federal, state and organizational guidelines as well as established timelines and benchmarks.</li><li>Assist with timecards and PTO requests of team members.</li></ul><h1 class="jobSectionHeader">
Position Qualifications</h1>
Education<ul><li>
College degree or equivalent combined work experience in specialty pharmacy</li></ul>
Minimum Relevant Experience<ul><li>
Minimum of three (3) years&rsquo; experience in pharmacy required</li><li>
Experience in Hematology/Oncology preferred</li></ul>
Certifications/Licenses<ul><li>
Must hold a current, unrestricted pharmacy technician license/permit in their home state and be willing to obtain Florida licensure.</li></ul>
Travel: 0-25%
#AONA
#LI-REMOTE</div>

Accreditation Supervisor

<div>Location:
Woodlands Cancer Institute
Pay Range:
$23.85 - $41.96<h1 class="jobSectionHeader">
Job Description Summary:</h1>
Responsible for the performance of the research study under the medical supervision of the Principal Investigator. Clinical Research Coordinator II (non-RN) performs tasks independently, consistently and accurately, and demonstrate that they have achieved a moderate level of expertise in all of their skills and abilities resulting in high quality work
Primary responsibility includes complex types of study designs (phase 1-3, multi-cohort, interventional trial design) and associated study procedures. Administratively and clinically manage an average 10 clinical trials open to accrual annually and/or active (on study treatment) patient volume over 25 annually
Demonstrates working knowledge of all facets of role, relevant regulations, and organizational and departmental policies and procedures. Performs other duties and projects as assigned. Performs all duties in accordance with regulatory requirements and organizational policies and procedures.<h1 class="jobSectionHeader">
Primary Key Performance Areas:</h1>
KPA 1 &ndash; Protocol Comprehension and Implementation: Coordination of care for patients on clinical research protocols in accordance with GCP, ICH/FDA guidelines and requirements.<ul><li>
Demonstrate an understanding of protocol elements / requirements and demonstrate the ability to execute study procedures. Demonstrate the ability to anticipate and mitigate the potential for protocol non-compliance.</li><li>
Conduct protocol feasibility assessments and complete feasibility/site assessment questionnaires</li><li>
Assess subjects on the basis of inclusion/exclusion criteria and demonstrate the ability to evaluate and document subject eligibility independently.</li><li>
Reviews draft informed consent documents in compliance with regulatory requirements and GCPs. Conduct an informed consent discussion in compliance with SOPs</li><li>
Review and interpret diagnostic test results and related documentation required per protocol</li><li>
Follows process for capturing, assessing, determining causal relationship of adverse events to the investigational product, investigator oversight, reporting and following up on adverse events. Recognize, report and follow up on all types of adverse events</li><li>
Maintain accurate records of the receipt, inventory, distribution and destruction of study-related materials / investigational products and research specimens.</li><li>
Ensure that the investigational drug is received, stored, and documented, and that excess materials are returned to the sponsor according to sponsor guidelines and in accordance with Code of Federal Regulations. Assesses and manages investigational products that have been compromised.</li></ul>
KPA 2 &ndash; Regulatory and Data Integrity<ul><li>
Understanding of the IRB/IEC review, key elements of review considerations, approval and reporting requirements for the site. Complete all IRB/IEC-related documents over the course of a clinical study. Maintains site credentials and ensures updated GCP, licenses remain on file</li><li>
Comply with reporting of safety related subject discontinuation and safety concerns (AE, SAE or AE of Interest) to the sponsor and IRB/IEC.</li><li>
Autonomously collect, record and report accurate data and demonstrate per FDA guidelines, and review them against the patient&rsquo;s medical record for completeness and accuracy.</li><li>
Ensure scientific integrity of data and protect the rights, safety, and well-being of patients enrolled in clinical trials</li><li>
Manage a monitoring visit including appropriate preparations, support, documentation and follow up. Maintain proper (accurate and timely) communication with the monitor and follow up on all monitor requests</li><li>
Implement a CAPA assessment and follow CAPA related issues through to resolution.</li><li>
Escalates issues of protocol non-compliance to study PI and research department leadership</li></ul>
KPA 3 &ndash; Research Financial Practices: Budget/Contract execution and practices research billing compliance
<ul><li>Assess a protocol and study plan to develop a study budget.</li><li>
Understanding of the payment terms of the study budget and the and tract items that need to be invoiced for a clinical study.</li></ul><h1 class="jobSectionHeader">
Position Qualifications/Requirements:</h1>
Education:.<ul><li>
High school education required</li><li>
Some college required, bachelor&rsquo;s degree preferred and/or Licensed Practical Nurse required</li></ul>
Certifications/Licenses: Previous Experience:<ul><li>
2-5 years prior oncology research/related medical science experience</li></ul>
Core Capabilities:<ul><li>
Analysis &amp; Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills. Must be detailed oriented with the ability to exercise independent judgment.</li><li>
Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness. Ability to work effectively with sensitive and confidential material and sometimes emotionally charged matters.</li><li>
Communication Skills: Good command of the English language. Second language is an asset but not required. Effective communication skills (oral, written, presentation), is an active listener, and effectively provides balanced feedback.</li><li>
Customer Service &amp; Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence through best practices, strong business and political acumen, collaboration and partnerships, as well as a positive employee, physician and community relations.</li><li>
Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development. Self-motivated and self-starter with ability work independently with limited supervision. Ability to work remotely effectively as required.</li><li>
Must be able to work effectively in a fast-paced, multi-site environment with demonstrated ability to juggle competing priorities and demands from a variety of stakeholders and sites.</li><li>
Computer Skills:
<ul><li>Proficiency in MS Office Word, Excel, Power Point, and Outlook required.</li><li>
Prior experience with electronic medical records (EMR) is preferred</li><li>
Prior experience with clinical trial data entry systems (EDC) preferred</li><li>
Prior Clinical Trial Management Systems (CTMS) preferred.</li></ul></li></ul><h3 class="jobSectionHeader">
Travel: 0%</h3><h3 class="jobSectionHeader">
Standard Core Workdays/Hours: Monday to Friday 8:00 AM &ndash; 5:00 PM.</h3>
#AONC</div>

Clinical Research Coordinator