Qureos Mentor

American Vision Partners

<div>Company Intro:
<div>
At <b>American Vision Partners (AVP)</b>, we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&amp;M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation&rsquo;s largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas &ndash; including 25 ambulatory surgical centers.<br>
<br>
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!</div>
Overview:
<div>
As a Scheduling Specialist, you&rsquo;ll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A &ldquo;patient first approach&rdquo; is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments.</div>
Responsibilities:
<ul><li>In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service</li><li>
Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location.</li><li>
Minimum goal achievement based on monthly review of various metrics and expected requirements.</li><li>
Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients.</li><li>
Focused and open to learning new skills to take on various roles based on business need</li></ul>
Qualifications:
<ul><li>High School diploma or equivalent</li><li>
Ability to navigate custom computer software and internal systems - NextGen experience a plus!</li><li>
Experience in Medical Office including Insurance Knowledge highly desirable</li><li>
Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment</li><li>
Excellent verbal and written communication skills; with the ability to show empathy and active listening skills</li><li>
Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism</li><li>
Bilingual in Spanish highly preferred but not required</li></ul>
Benefits &amp; Perks:
<div>
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!</div></div>

Scheduling Specialist

<div>Company Intro:
<div>
At <b>American Vision Partners (AVP)</b>, we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&amp;M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation&rsquo;s largest and most comprehensive eye care practices and currently operate more than 120 eye care centers in Arizona, New Mexico, Nevada, California and Texas &ndash; including 25 ambulatory surgical centers.<br>
<br>
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees!</div>
Overview:
<div>
This position aids in properly capturing charges and correctly billing for services performed. The Medical Billing Specialist minimizes department rework, reprocessing of multiple claims from misaligned coding, and tracks and trends repeated missed opportunities for compliant charging and proactively finds and/or provides input regarding tools to streamline and/or improve charging processes.</div>
Responsibilities:
<div>
MAIN:</div><ul><li>
Analyze daily financial exceptions from the charge capture audit reports to determine areas of leakage and partner with information technology and clinical service lines to rectify charge capture issues by assisting service lines to improve their ability to capture compliant charges.</li><li>
Performs assigned audits by researching documentation, analyzing information, and makes recommendations to improve flow of claim and enters all corrections into the systems.</li><li>
Perform root cause analyses, when warranted by continuous trends, to pinpoint areas, process gaps and continue to monitor and remediate any trends of charge leakage or overcharges.</li><li>
Review denial trends for documentation or charging issue opportunities.</li><li>
Interact with clinical departments to obtain additional information needed to properly bill accounts based on medical records.</li><li>
Identify charging, coding, or clinical documentation issues and work with clinical departments to resolve issues and notify appropriate leadership.</li><li>
Analyzes business processes to identify possible inefficiencies and makes recommendations to improve procedures, prevent future cash losses and to optimize reimbursement.</li><li>
Assists with developing departmental program planning, strategy, and goals for increased revenue reimbursement.</li><li>
Supports Management by providing information, locating data sources and collecting data under tight time constraints.</li><li>
Assist with special projects as assigned.</li><li>
Maintains satisfactory productivity rates and ensures the timeliness of claims reimbursement form insurance payors.</li><li>
Identifies and communicates trends and/or potential issues to the management team.</li><li>
Prioritize work to maximize turn-around time.</li><li>
Performs all other assigned duties.</li></ul><p>
GENERAL DUTIES:</p><ul><li>
Conducts self in accordance with the company&rsquo;s standard values and policies.</li></ul><div>
Participates in a variety of educational programs, corporate and professional, to maintain current skill and competency levels. Medical Billing Specialists must attend webinars, classes, lectures, internal meetings, etc. to maintain current knowledge regarding CMS reimbursement, commercial payer contracts, charging policies and changes that impact revenue, such as CPT and coding changes.</div>
Qualifications:
<div>
Education:</div><ul><li>
High School diploma or equivalent</li></ul><div>
Prior Experience:</div><ul><li>
5 years medical billing experience preferred</li><li>
Ophthalmology background desired but not required</li><li>
CPC-A or CPC Certification preferred</li></ul><div>
Skills and Proficiencies:</div><ul><li>
Strong background and experience in Revenue Cycle Management.</li><li>
Active knowledge of CMS guidelines contracted insurance guidelines and coding policies.</li><li>
Demonstrated computer literacy</li><li>
Well-organized with attention to detail</li><li>
Ability to read and understand oral and written instructions</li><li>
Excellent math skills</li><li>
Ability to establish and maintain effective working relationships with team members, clinic staff, payers and patients.</li><li>
Professional customer service skills.</li><li>
Have a desire and dedication to work with self-discipline.</li><li>
Maintains the strictest confidentiality: adheres to all HIPAA guidelines and regulations.</li></ul>
Benefits &amp; Perks:
<div>
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!</div></div>

Medical Billing Specialist

Join American Vision Partners and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

American Vision Partners

About Company

Scheduling Specialist

Medical Billing Specialist