Qureos Mentor

Americana Restaurants

<div>
 
 
 Relocation Note: This is an onsite role and requires relocation to Qatar.
 
 
 
 
 
 
 
 Purpose of the Role:
 
 
 
 To drive sustainable revenue growth and profitability across Qatar, Jordan, and Iraq markets by optimizing aggregator partnerships, ensuring efficient operations, and maximizing ROI on marketing and commercial initiatives. The role acts as the in-house expert on aggregator platforms&mdash;defining growth strategies, streamlining operations, safeguarding guest experience, and leading cross-functional collaboration to deliver business targets.
 
 
 
 
 
 
 The individual will be responsible for Qatar, Jordan &amp; Iraq markets:
 
 
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 Growing revenue to targets, managing multiple brands and aggregators
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 Minimize the non-commission spend on the aggregator (i.e. marketing, compensations, credits etc.)
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 Maximize the aggregator platform efficiency to capture and process the orders
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 </ul>
 
 
 
 
 
 Strategic Accountabilities:
 
 
 <ul>
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 Define the growth strategy for each brand and aggregator, under your responsibility.
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 Build the relationship with the aggregator, supporting senior management during negotiations &amp; contract renewals
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 Act as the in-house expert on aggregator landscape, dynamics and potential disruptions, for responsible markets.
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 </ul>
 
 
 
 
 
 Operational Accountabilities
 
 
 
 Aggregator Operations responsibilities:
 
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 Lead aggregator operations management with internal operation stakeholders.
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 Streamline ways of working with aggregators including IT projects.
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 Be custodian of Marketing spends on aggregators and drive it for best ROI for business.
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 </ol>
 
 Project management responsibilities:
 
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 Provide/institutionalize disciplined visibility into the state of the business under your responsibility (i.e. design and send out reporting matrices, scorecards, reports etc.)
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 Ensure completion of projects &amp; initiatives to meet KPIs; be relentless and disciplined in engaging stakeholders in technology, finance, revenue management, aggregators and others, to deliver KPIs
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 Report &amp; articulate status/progress of respective projects/tasks/responsibilities &ndash; in formal/informal settings
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 Structured and diligent approach to project management, with capability to prioritize, delegate and follow-up
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 </ol>
 
 Commercial responsibilities:
 
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 Forecast annual sales and transaction targets with monthly/weekly/daily breakdowns
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 Create monthly and weekly marketing plans to achieve forecasts, with careful consideration of brand/channel cannibalization
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 Minimize the marketing spend on aggregators and maximize conversions/ROI
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 Minimize other expenses on aggregators (e.g. credits paid, commission ramp-up due to breach of thresholds)
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 Identify other key drivers of revenue &amp; profitability (transactions, average check, sales mix, order frequency) and ensure these are addressed in the comprehensive growth plan for respective aggregator
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 Liaise with Brand, FPA and franchisor teams to ensure buy-in/approvals/DOA for all forecasts &amp; growth plans
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 </ol>
 
 Guest experience responsibilities:
 
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 Define targets of key guest experience metrics on aggregators (e.g. store ratings) and closely track them
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 Create intervention projects required to address any guest experience deviations and liaise with Brand/HD/CC ops team
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 </ol>
 
 Support responsibilities:
 
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 Define the aggregator roll-out playbook, when launching new aggregators &ndash; address all the aspects of the deployment that can impact the commercials or guest experience
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 Support the Brand/HD/CC ops team on aggregator channel initiatives, if required
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 </ol>
 
 
 
 
 
 Qualification, Experience &amp; Skills :
 
 
 <ul>
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 Bachelor's in marketing or a business related degree
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 Fluency in Arabic is mandatory for the role requirements.
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 8-10 years&rsquo; experience in an e-commerce/agency/multi-retail company, in a revenue/growth driving role
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 Background in QSR, food tech or multi-brand F&amp;B experience.
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 Data analytics/excel modelling in food tech/f&amp;b/fmcg.
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 Experience managing aggregator platforms in a multi-brand, high-volume environment.
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 Handled performance marketing, campaign ROI analysis, and marketing budget optimization on aggregator platforms.
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 Experience in building and using dashboards, scorecards, and Excel/Google Sheets models to track performance and guide decision-making.
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 Experience negotiating with aggregators or owning P&amp;L for aggregator business.
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 Familiarity with aggregator partner portals, tools, and campaign planning systems.
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 </ul>
 
 
</div>

Aggregator Lead (Relocation to Qatar)

<div>
 
 
 Job Purpose:
 
 
 
 The Maintenance Coordinator supports the UAE Maintenance Department by coordinating maintenance projects, managing operational trackers, and providing administrative and budgetary support. The role ensures smooth execution of New Store Openings (NSOs), remodels, and ongoing maintenance activities through effective stakeholder coordination, accurate documentation, and structured reporting, contributing to operational efficiency, compliance, and service quality.
 
 
 
 
 
 
 Key Responsibilities:
 
 
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 Coordinate maintenance projects including NSOs, remodels, and equipment installations (AC, Drive-Thru, Unipole), ensuring timely execution and proper handover.
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 Support site inspections and project takeovers in coordination with Project and Maintenance Supervisors.
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 Liaise with suppliers, operations teams, and field stakeholders to track progress, resolve issues, and ensure completion of maintenance activities.
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 Review, organize, and archive all project documentation in line with approved checklists and company standards.
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 Create, maintain, and update trackers for Annual Maintenance Contracts (AMCs), recruitment, Business Review Meetings (BRMs), Performance Development Reviews (PDRs), and inventory management.
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 Prepare periodic reports from trackers and share insights with relevant stakeholders.
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 Provide administrative support including preparation of presentations for BRMs, quarterly reviews, business cases, SOPs, and MIS reports.
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 Schedule meetings, prepare agendas, circulate documentation, and ensure follow-ups on action items.
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 Support preparation of OPEX and CAPEX budgets for the Maintenance Department.
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 Maintain equipment order sheets and supporting documentation for procurement activities.
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 Monitor warranty service providers, assess service quality, and prepare performance reports, sharing insights with procurement to improve vendor performance.
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 Ensure adherence to company policies, procedures, and documentation standards across all activities.
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 </ul>
 
 
 
 
 
 Education, Qualifications, and Experience:
 
 
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 Bachelor&rsquo;s degree in Business Administration, Facilities Management, Engineering, or a related field.
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 2&ndash;4 years of experience in maintenance coordination, facilities administration, project coordination, or a similar operational support role.
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 Experience supporting budgeting processes, procurement documentation, and vendor management.
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 Proven experience working with multiple stakeholders across operations, suppliers, and internal teams.
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 Hands-on experience preparing reports, presentations, and operational trackers.
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 UAE experience preferred, including coordination across multiple sites.
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 Valid UAE driving license and transferable visa are an advantage.
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 </ul>
 
 
 
 
 
 Skills and Competencies:
 
 
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 Strong organizational and administrative skills with the ability to manage multiple priorities.
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 High attention to detail with accurate record-keeping capability.
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 Proficiency in Microsoft Excel, PowerPoint, and Word.
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 Strong stakeholder coordination and communication skills.
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 Analytical mindset with problem-solving ability.
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 Ability to work independently in a fast-paced operational environment.
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 </ul>
</div>

Maintenance Coordinator

<div>
 
 
 Relocation Note: This is an onsite role and requires relocation to Riyadh, Saudi.
 
 
 
 
 
 
 
 Role Purpose:
 
 
 
 
 
 
 
 To excite and delight consumers of all ages with brands that matter via:
 
 
 <ul>
 <li>
 Lead Brand Strategy Implementation
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 Implement Marketing Campaigns and Key Marketing Programs
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 Manage Marketing at KSA Country Level
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 Optimize Marketing Budget and Maximize ROI
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 Develop Actionable Insights from Business, Market and Consumer Data
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 Manage Relationships with Internal and External stakeholders
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 Lead, Motivate, Engage &amp; Develop Team Members
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 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Brand Strategy Implementation
 
 
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 Build brand affinity at the market level based on deep understanding of consumer behavior &amp; latest market trends.
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 Identify key growth pillars and develop annual marketing plans in-line with annual operating plans.
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 </ul>
 
 
 
 
 
 Implement Marketing Campaigns and Key Marketing Programs
 
 
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 Implement Marketing initiatives in line with aligned annual market development plans.
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 Develop communication plans, activations and promotions and deploy/coordinate for flawless execution of the campaigns.
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 Implement an effective media strategy and media plans maximizing ROI.
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 Collaborate with Brand Marketing and Operations Teams to ensure all campaigns are aligned on time and properly executed.
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 World class execution of the regional campaigns at the store level &amp; on ground activations while amplifying through digital channels.
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 Tracking &amp; measuring the marketing campaigns performances &amp; being able to capture &amp; articulate clear insights on key learnings &amp; way forward.
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 </ul>
 
 
 
 
 
 Manage Marketing at a Country Level
 
 
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 Act as Sales &amp; Operations Planning Brand Leader: forecast accuracy, cannibalization and boost plans implementation
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 Assure pricing windows implementation and track government pricing dynamics.
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 Local marketing budget control and management.
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 Develop a complete LSM playbook considering local and actionable consumer insights, e.g. key dates/holidays, core consumer groups and core events, menu costing and profit reports by market.
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 Assure new openings activation playbook implementation.
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 Responsible for the successful rollout of the marketing\delivery campaigns locally.
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 Responsible for local social media calendar, capitalizing on local occasions and trends.
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 </ul>
 
 
 
 
 
 Develop Actionable Insights from Business, Market and Consumer Data
 
 
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 Recommend actions based on analysis/create contingency plans to ensure keeping business on track.
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 Keep abreast of global and local market trends &amp; competitor developments.
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 Input insights into brand and innovation plans.
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 Competition tracking per market: LTOs, Pricing, LFL Sales, # Openings.
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 Sound the voice of consumer within the organization through reflecting understanding of consumer insights.
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 </ul>
 
 
 
 
 
 Optimize Marketing Budget and Maximize ROI
 
 
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 Plan, manage and monitor marketing budget (with scarcity mind-set).
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 Timely budget commitments and approvals.
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 Budget planning by activity &amp; media channel with focus on digital media.
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 </ul>
 
 
 
 
 
 Off-Premises Focus
 
 
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 Delivery plan &amp; menu rationalization by channel for own assets vs aggregators.
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 Curbside &amp; Car hop plan to maximize traffic.
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 CRM &amp; market segmentation to retain &amp; regain our customers.
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 Leveraging VOC tool to capture insights.
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 Digital media planning.
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 </ul>
 
 
 
 
 
 Manage Relations with Internal and External Stakeholders
 
 
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 Establish goals, objectives and strategies for task/project.
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 Working with different key stakeholders: delivery team, supply chain, tech, development, call-center, etc.
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 Co-lead agency and vendor relationships to tailor content/LTOs and engagement plans to local customer needs.
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 </ul>
 
 
 
 
 
 Lead, Motivate, Engage &amp; Develop Team Members
 
 
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 Build and develop a high performing, cross functional team that can bridge numerous internal and external challenges and stakeholders.
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 Ensure effective on-boarding of new employees.
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 Ensure employee engagement through regular and thorough communication and recognition.
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 Manage performance daily and conduct performance and development reviews.
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 </ul>
 
 
 
 
 
 Experience, Qualification &amp; Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in marketing, digital, sales or any related field.
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 <li>
 Fluency in English and Arabic.
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 <li>
 8-10 years mandatory experience in Marketing at Quick Service Restaurant industry.
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 Strong understanding of the Saudi market (has worked in Saudi), consumer behavior and product pricing.
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 Strong digital experience and hands-on experience in strategy building and execution.
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 Proficient with Word, Excel, PowerPoint.
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 Strong communication skills, with the ability to work under pressure and experience working on complex projects.
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 Strong cross-functional experience with the ability to manage multiple projects on various levels.
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 Strong ability to work independently and cooperatively in an ambiguous team environment to achieve goals.
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 </ul>
 
 
 
 
 Role requires regular travel within the region with international travel beyond the region required from time to time.
 
 
 
</div>

Marketing Lead - Pizza Hut (Relocation to Saudi)

Join Americana Restaurants and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Americana Restaurants

About Company

Aggregator Lead (Relocation to Qatar)

Maintenance Coordinator

Marketing Lead - Pizza Hut (Relocation to Saudi)