Qureos Mentor

Americana Restaurants

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 
 To plan, direct, and coordinate marketing strategies and activities to drive product demand, enhance brand positioning, and support business growth. This includes identifying potential customers, analyzing market trends, optimizing pricing, and supporting product development while ensuring alignment with customer needs and company objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Develop and execute marketing strategies in coordination with operations and external marketing agencies, ensuring alignment with business objectives, market dynamics, and cost structures.
 </li>
 <li>
 Lead and analyze market research to guide strategy, product development, and campaign planning.
 </li>
 <li>
 Ensure consistent and compelling brand messaging across all marketing channels to attract and retain customers.
 </li>
 <li>
 Monitor market trends and competitor activities to identify business opportunities and mitigate potential threats.
 </li>
 <li>
 Support product development and launches by aligning with customer needs, financial goals, and brand positioning.
 </li>
 <li>
 Manage product profitability by tracking performance metrics, forecasting sales, and analyzing return on investment (ROI).
 </li>
 <li>
 Plan and oversee the implementation of advertising and promotional campaigns, including media planning, POS materials, and packaging.
 </li>
 <li>
 Collaborate with commercial and purchasing teams to align product offerings with anticipated market demand.
 </li>
 <li>
 Conduct regular market visits to assess brand implementation and gain customer and partner insights.
 </li>
 <li>
 Lead and support the performance and development of the marketing team through coaching, mentoring, and regular performance reviews.
 </li>
 <li>
 Benchmark performance and marketing effectiveness against competitors and report progress to key stakeholders.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Marketing, Business Administration, or a related field.
 </li>
 <li>
 MBA or postgraduate qualification preferred.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 Minimum of 5 years&rsquo; experience in a marketing role, with at least 2 years in a similar role (Associate/Officer level) within the industrial or retail/QSR sectors.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 
 
 <ul>
 <li>
 Strong analytical and strategic thinking abilities.
 </li>
 <li>
 Innovative mindset with the ability to plan and develop business initiatives.
 </li>
 <li>
 Excellent problem-solving and decision-making skills.
 </li>
 <li>
 Effective communication, negotiation, and interpersonal skills.
 </li>
 <li>
 Strong leadership and team development capabilities.
 </li>
 <li>
 Proficient in the use of marketing tools, platforms, and digital technologies.
 </li>
 <li>
 Ability to manage change and adapt to evolving market conditions.
 </li>
 <li>
 Well-versed in performance tracking, ROI analysis, and sales forecasting.
 </li>
 <li>
 Organized, detail-oriented, and capable of managing multiple priorities.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: O1KrZ8n8Gpsuh95vXSBVXKgHCNY6OqFjiCC7DRnhNbEHKVp+Do7OeBCS5XILaLZurzupPwLWAQXYv/PxyCi3F19NAeulfocbIQ==</div>

Senior Marketing Associate

<div>
 
 JOB PURPOSE:
 
 
 
 
 
 The Saudization Manager - KSA will spearhead the execution and success of the organization's Saudization (Localization) strategy, aligning with Saudi Vision 2030, MHRSD regulations, and Nitaqat requirements.
 
 
 
 
 
 Acting as the primary point of contact for all KSA localization initiatives, this role drives candidate attraction, workforce development, cultural integration, and government relations, ensuring the company exceeds compliance while fostering long-term national workforce sustainability.
 
 
 The role combines high-level strategic design with operational ownership, providing direct oversight over localization team members and championing engagement programs, government partnerships, and impactful development initiatives. The ideal candidate is proactive, highly organized, and capable of independently driving both strategy and execution.
 
 
 
 
 
 SCOPE MANAGEMENT:
 
 
 
 
 
 This role covers KSA-wide localization strategy, talent attraction, government liaison, national program partnerships, compliance reporting, employee engagement, cultural integration, and stakeholder alignment.
 
 
 
 
 
 KEY RESPONSIBILITY AREAS:
 
 
 
 
 
 1- Strategic Objectives &amp; Reporting
 
 <ul>
 <li>
 Translate the KSA Localization &amp; Saudization strategy into a detailed, actionable plan with clear timelines, deliverables, and KPIs.
 </li>
 <li>
 Provide regular, executive-level reporting (monthly/quarterly/annual) on localization progress, quota achievements, and program performance.
 </li>
 <li>
 Monitor regulatory changes (MHRSD, GOSI, Nitaqat updates) and proactively adjust strategies to maintain compliance and competitive positioning.
 </li>
 </ul>
 
 
 
 
 2- Candidate Attraction &amp; Recruitment
 
 <ul>
 <li>
 Build and maintain partnerships with Saudi universities, technical colleges, talent programs (e.g., HRDF, Tamheer), and community initiatives.
 </li>
 <li>
 Lead the design and execution of high-visibility recruitment campaigns, career fairs, and industry events targeting Saudi nationals.
 </li>
 <li>
 Oversee the full recruitment lifecycle: from outreach and selection to documentation, onboarding, and retention tracking, ensuring seamless handover between recruitment, business units, and HR operations.
 </li>
 <li>
 Develop fast-track, part-time, and internship programs specifically designed for Saudi graduates, youth, and women in alignment with government employment goals.
 </li>
 </ul>
 
 
 
 
 3- Employee Engagement &amp; Development
 
 <ul>
 <li>
 Collaborate with L&amp;D to design tailored development programs, leadership acceleration tracks, and technical upskilling for Saudi employees.
 </li>
 <li>
 Conduct structured feedback sessions, townhalls, and focus groups to gather Saudi employee insights, identify gaps, and propose actionable solutions.
 </li>
 <li>
 Ensure clear role definitions, KPIs, and development pathways are communicated to Saudi nationals, with aligned support from HRBPs and line managers.
 </li>
 </ul>
 
 
 
 
 4- Cultural Integration &amp; Employer Branding
 
 <ul>
 <li>
 Champion Saudi-specific cultural initiatives (e.g., Saudi National Day, Founding Day, Women's
 </li>
 <li>
 Empowerment Day), fostering a culturally inclusive work environment.
 </li>
 <li>
 Strengthen employer branding by promoting localization success stories across internal (Viva Engage, internal newsletters) and external platforms (LinkedIn, media, government PR channels).
 </li>
 <li>
 Launch ambassador programs, recognition initiatives, and employee storytelling campaigns to celebrate Saudi talent and increase internal engagement.
 </li>
 </ul>
 
 
 
 
 5- Government Relations &amp; Program Partnerships
 
 <ul>
 <li>
 Act as the primary liaison with Saudi government entities, including MHRSD, HRDF, GOSI, and relevant public-sector institutions, ensuring full alignment and compliance.
 </li>
 <li>
 Establish and nurture government relationships to secure access to national funding programs, incentives, and public-private partnerships.
 </li>
 <li>
 Lead participation in key government initiatives (e.g., Tamheer, HRDF training grants) and ensure accurate, timely reporting on localization achievements to regulatory authorities.
 </li>
 </ul>
 
 
 
 
 6 - Stakeholder Management &amp; Cross-Functional Collaboration
 
 <ul>
 <li>
 Foster strong relationships with senior business leaders, HR partners, and operations teams to align localization goals with business priorities.
 </li>
 <li>
 Organize regular cross-functional alignment sessions, workshops, and steering committee meetings to drive unified execution of localization strategies.
 </li>
 <li>
 Ensure internal stakeholders understand the commercial and regulatory value of successful Saudization, embedding it as a shared organizational priority.
 </li>
 </ul>
 
 
 
 
 QUALIFICATIONS &amp; EXPERIENCE:
 
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree or equivalent in Human Resources, Organizational Development, Public Policy, or a related field.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Experience: Significant experience in localization, Saudization, or nationalization strategies, ideally within KSA's private sector; prior government relations experience is a strong advantage
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: MxTig3EStaDR8GFE4BWNK3uLEJasR0u0NUSuR02u5chP0l0MCycFx/3QllcgsI0pYhXSkqzVD2lgfEAFkJKTHz6xrO8JEdXDQA==</div>

Saudization Manager - KSA

<div>
 
 
 Job Purpose:
 
 
 
 The specific duties of an Operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. This position is charged with achieving targeted sales, profitability, customer service, and market share goals, while protecting the long-term success and integrity of our business.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Operational Excellence &amp; Strategy
 
 
 <ul>
 <li>
 Execute strategies to increase sales, optimize costs, and grow market share.
 </li>
 <li>
 Lead daily operations to ensure efficiency, quality, and superior guest experience.
 </li>
 <li>
 Analyze financials and KPIs to identify opportunities and improve profitability.
 </li>
 <li>
 Ensure compliance with company policies, procedures, and quality standards.
 </li>
 </ul>
 
 
 People &amp; Culture
 
 
 <ul>
 <li>
 Inspire, coach, and develop a high-performing team with an ownership mindset.
 </li>
 <li>
 Attract, train, and retain top talent aligned with Pizza Hut&rsquo;s values of passion, teamwork, and fun.
 </li>
 <li>
 Foster a culture of accountability, performance, and respect, while celebrating wins along the way.
 </li>
 <li>
 Act as a mentor and build succession plans for future leaders.
 </li>
 </ul>
 
 
 Customer Focus &amp; Brand Growth
 
 
 <ul>
 <li>
 Role model guest-obsessed behavior, ensuring customers experience Pizza Hut&rsquo;s signature warmth, service, and hospitality.
 </li>
 <li>
 Implement innovative promotions, products, and experiences that delight customers and reflect their evolving needs.
 </li>
 <li>
 Gather feedback and insights to continuously improve the guest journey.
 </li>
 </ul>
 
 
 Financial &amp; Resource Management
 
 
 <ul>
 <li>
 Manage budgets, forecasts, and resource allocation in line with the annual operating plan.
 </li>
 <li>
 Drive labor productivity, optimize scheduling, and support cost-efficiency initiatives.
 </li>
 <li>
 Partner with cross-functional teams to deliver creative solutions that balance cost and customer value.
 </li>
 </ul>
 
 
 Communication &amp; Collaboration
 
 
 <ul>
 <li>
 Ensure clear, timely communication of goals, updates, and successes across teams.
 </li>
 <li>
 Collaborate effectively with Operations Director, COO, and other departments to achieve shared objectives.
 </li>
 </ul>
 
 
 
 
 
 What We Value:
 
 
 <ul>
 <li>
 
 Performance Culture:
 
 We set bold goals, track results, and celebrate achievements &mdash; together.
 </li>
 <li>
 
 Customer First:
 
 Every decision is rooted in making our guests happy and keeping them coming back.
 </li>
 <li>
 
 People-Driven:
 
 We believe our people are our advantage; we empower and grow them.
 </li>
 <li>
 
 Fun &amp; Energy:
 
 At Pizza Hut, we deliver serious results without taking ourselves too seriously &mdash; we work hard and have fun doing it.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree, MBA preferred
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 :
 
 <ul>
 <li>
 Min 12+ years&rsquo; experience in Restaurants Operations.
 </li>
 <li>
 UAE Experience mandatory
 </li>
 </ul>
 
 
 
 
 
 Knowledge:
 
 
 <ul>
 <li>
 Having a broad and extensive knowledge of Restaurants Operations and Ability to lead several operating regions.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent problem-solving skills
 </li>
 <li>
 Business and Financial Acumen
 </li>
 <li>
 Strategic Planning and Organization
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Technology Savvy
 </li>
 <li>
 Lead Through Influence
 </li>
 <li>
 Coaching and Mentoring
 </li>
 <li>
 Change Management
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: 0ZWn4M2UaDD7HDYWwfZZZ92AniTwa47riKEuAerlemnae5Nnmr5bYBElRmOyOeGeX0mw+hjW/rHrTwD2Epsdtu/ZSMyGj644Zw==</div>

Operations Manager - Pizza Hut

<div>
 
 
 Job Purpose:
 
 
 
 The specific duties of an Operations manager include formulating strategy, improving performance, procuring material and resources and securing compliance. This position is charged with achieving targeted sales, profitability, customer service, and market share goals, while protecting the long-term success and integrity of our business.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Ensures all operations are carried on in an appropriate, cost-effective way
 </li>
 <li>
 Leads operations with Operations director and COO to maximize profitability while upholding the company`s mission, values, policies, quality, and guest experience standards.
 </li>
 <li>
 Collaborates with high-performing teams and effectively train, supervise, and retains talent.
 </li>
 <li>
 Performs daily operations, optimizing schedules and the deployment of the team to minimize labour cost, supports all labour productivity initiatives, develops action plans to increase labour productivity across all business channel and maximize sales.
 </li>
 <li>
 Supports the production planning process, perform quality control and ensures key performance indicators (KPIs) aligned
 </li>
 <li>
 Executes strategy around pricing, merchandising, new products, and promotions aimed to increase efficiency and driving sales
 </li>
 <li>
 Conducts analysis of the financial data and use them to improve profitability
 </li>
 <li>
 Manages budgets and forecasts
 </li>
 <li>
 Uses all company channels and mediums of communication effectively and efficiently.
 </li>
 <li>
 Ensures all team members receive critical information and direction in a timely and comprehensive manner.
 </li>
 <li>
 Tracks Operations KPIs and supports the team in achieving the brand targets.
 </li>
 <li>
 Participates in P&amp;L review with FP&amp;A team reviewing financial performance and identifying opportunities.
 </li>
 <li>
 Partners with other departments to develop and implement ideas that would lead to cost efficiencies and increase profitability.
 </li>
 <li>
 Ensures optimum cost efficiencies has been achieved in all initiatives implemented in the field.
 </li>
 <li>
 Translates and cascades Americana purpose, vision and strategy execution to the team to instill ownership mindset and motivation to act.
 </li>
 <li>
 Ensures Americana expectations as regards of tools, resources, systems are rightfully communicated, cascaded for the buy in and adhered to by the team.
 </li>
 <li>
 Role models compliance with Americana processes, internal policies, code of conduct and core value behaviors.
 </li>
 <li>
 Is accountable for team performance &ndash; coaches, mentors the team for KPIs realization in line with Americana culture.
 </li>
 <li>
 Follows and teaches the team to live Americana people practices (throughout Americana people cycle, starting with hiring, on boarding through training, development and when necessary, exit); Coaches the team for personal development, has identified successor/s and is a mentor for cross functional teams to support Americana growth
 </li>
 <li>
 Plans, monitors and adheres best allocation of resources within the budget allocation in line with Annual Operating Plan guidelines. Coaches the team to adhere to the above.
 </li>
 </ul>
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree, MBA preferred
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 :
 
 <ul>
 <li>
 Min 12+ years&rsquo; experience in Restaurants Operations.
 </li>
 <li>
 UAE Experience mandatory
 </li>
 </ul>
 
 
 
 
 
 Knowledge:
 
 
 <ul>
 <li>
 Having a broad and extensive knowledge of Restaurants Operations and Ability to lead several operating regions.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Excellent problem-solving skills
 </li>
 <li>
 Business and Financial Acumen
 </li>
 <li>
 Strategic Planning and Organization
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Technology Savvy
 </li>
 <li>
 Lead Through Influence
 </li>
 <li>
 Coaching and Mentoring
 </li>
 <li>
 Change Management
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: SBhU4EPLa4Rqo5G5/q20XWILFPOi43jIIMYjrGNZlLiUbOMJ/KgqC2PElbuGNp4B5SDixd+Zmtvgdwtz4bOMHbFMD6rHG5aadQ==</div>

Operations Manager - Hardees

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 As Manager &ndash; Aggregator CX &amp; Growth Optimization at Americana Restaurants, you will play a pivotal role in advancing customer experience, digital menu performance, and growth across the aggregator ecosystem. Reporting to the Director of Aggregators, Quick Commerce, Retail &amp; Partnerships, this role is critical to the execution of the aggregator strategy within the Home Delivery function, spanning 12 countries and 2,500+ restaurants and contributing to over $840M in revenue.
 
 
 
 
 
 You will lead CX transformation initiatives, own the digital menu optimization framework across 100+ Business Management Units (BMUs), and optimize ~$8M in annual aggregator ad spend. Through strategic collaboration and a customer-first mindset, you will drive measurable impact across digital touchpoints, conversion funnels, and commercial performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Define and lead the regional tech roadmap in coordination with internal tech/product teams and external aggregators to elevate customer experience and unlock scalable growth.
 </li>
 <li>
 Drive the Aggregator Customer Experience Charter, ensuring improvements in key KPIs such as cancellation rate, contact rate, and customer ratings.
 </li>
 <li>
 Own the Menu Framework strategy across 100+ BMUs, optimizing structure and content for better conversion and long-tail reduction.
 </li>
 <li>
 Build and implement a performance marketing playbook to enhance ROI on ~$8M in aggregator ad spend through campaign efficiency and spend optimization.
 </li>
 <li>
 Partner with leadership to develop and scale aggregator promotion strategies aimed at improving commercial efficiency while driving top-line sales.
 </li>
 <li>
 Monitor and influence Operational KPIs, supporting brands in achieving aggregator-related performance targets.
 </li>
 <li>
 Ensure cross-functional alignment and proactive collaboration across Marketing, Product, Operations, Revenue Management, and CC teams.
 </li>
 <li>
 Promote a culture of customer-centricity and consistent execution toward customer delight.
 </li>
 <li>
 Contribute to policy creation and implementation in areas related to CX, promotions, and growth programs.
 </li>
 <li>
 Act as a key liaison with external partners, including aggregators (e.g., Talabat, Deliveroo, Careem, Uber) and tech vendors to enable seamless program execution and capability building.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For
 
 
 
 
 
 <ul>
 <li>
 MBA preferred with 10&ndash;15 years of experience in e-commerce or food delivery aggregators
 </li>
 <li>
 Proven leadership in scaling customer experience (CX), conversion, and marketing ROI across digital platforms
 </li>
 <li>
 Experienced in leading cross-functional teams in fast-paced, multicultural environments
 </li>
 <li>
 Strong in digital ecosystem management, including tech integration, menu optimization, and performance marketing
 </li>
 <li>
 Deep understanding of aggregator dynamics (e.g., Talabat, Deliveroo, Careem, Uber) and middleware technologies
 </li>
 <li>
 Customer centricity with a strong service design mindset
 </li>
 <li>
 Analytical thinking and structured problem-solving
 </li>
 <li>
 Tech fluency combined with sharp commercial acumen
 </li>
 <li>
 Change leadership with effective communication and cross-functional collaboration skills
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: uyXcoKBq6K3sjw+NgBWls60XhWoqKwSHszAdhQcQlFtXPYWJji4t8EQRlToq8Ty3TsPqJjrNKpnzetsyJzAjZqV9wmPTIQuWFQ==</div>

Manager – Aggregator CX & Growth Optimization

<div>
 
 
 Job Purpose:
 
 
 
 The ideal candidate will have expertise in designing MEP systems for fit-out projects, such as restaurants and offices, with a particular focus on compliance with KSA standards and international design codes.
 
 
 The position is responsible for producing MEP Designs, MEP Standards, Cost estimates &amp; MEP BOQ&rsquo;s in line with the designs and other ad hoc requirements.
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Produce MEP Designs &amp; BOQs as per the Design team&rsquo;s requirements.
 </li>
 <li>
 Produce high level / detailed estimates based on the requirements.
 </li>
 <li>
 Conduct site visits prior to the design process and prepare detailed reports.
 </li>
 <li>
 Ability to propose Value Engineering options to facilitate cost reduction.
 </li>
 <li>
 Review and assess material submittals for compliance with specifications.
 </li>
 <li>
 Conduct detailed reviews of shop drawings.
 </li>
 <li>
 Perform MEP inspections on-site and prepare comprehensive reports.
 </li>
 <li>
 Ensure all designs adhere to Americana MEP guidelines and industry standards.
 </li>
 </ul>
 
 
 
 
 
 Education
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering (Electrical / Mechanical)
 </li>
 <li>
 Knowledge of Word, Excel and Power Point is essential.
 </li>
 <li>
 Knowledge of AutoCAD, Autodesk Revit, HAP, Duct sizer , Pipe sizers is a must.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 Minimum 4-6 years of experience as a MEP Design Engineer.
 </li>
 <li>
 Prior experience in Retail / Hospitality sector / F&amp;B brands will be a plus.
 </li>
 </ul>
 
 
 
 
 
 Knowledge:
 
 
 <ul>
 <li>
 Excellent architectural drawings reading skills.
 </li>
 <li>
 Excellent knowledge of MEP works and specifications (Both Electrical and Mechanical).
 </li>
 <li>
 Good knowledge of MEP systems, Pre-Contract Procedures and AutoCAD.
 </li>
 <li>
 Good knowledge of MS Office package in general and should be proficient in MS Excel.
 </li>
 <li>
 Good knowledge of local authority requirement from MEP specifications and authority compliance context.
 </li>
 <li>
 Staying aware of the latest construction technologies.
 </li>
 </ul>
 
 
 
 
 
 Skills:
 
 
 <ul>
 <li>
 Strong knowledge of MEP Design principles, techniques, and practices.
 </li>
 <li>
 Proven experience in cost management and pre-design budgeting.
 </li>
 <li>
 Ability to prepare pre-design estimates with minimal design information.
 </li>
 <li>
 Ability to read Architectural / ID drawings and prepare MEP BOQs accordingly.
 </li>
 <li>
 Perform detailed quantity take-offs, measurements, and valuations.
 </li>
 <li>
 Prepare and review tender and contract documents, including bills of quantities.
 </li>
 <li>
 Liaise with project managers, Quantity surveyors, engineers, and other stakeholders to provide accurate and timely financial information.
 </li>
 <li>
 Ability to bring on the table innovative ideas to improve the efficiency of MEP services and construction quality of stores and ability to reduce the capex spend.
 </li>
 <li>
 Ensure compliance with relevant standards, regulations, and company policies.
 </li>
 <li>
 Good knowledge of MEP Equipment and materials and ability to assess and approve material submittals.
 </li>
 <li>
 Collaborate with architects, designers, contractors, and other stakeholders to ensure alignment on project goals and timelines.
 </li>
 <li>
 Utilize expertise and apply the value management techniques at the outset of a project.
 </li>
 <li>
 Ability to meet deadlines.
 </li>
 <li>
 High-quality work ethics without supervision.
 </li>
 <li>
 Ability to solve problems by drawing upon the collective thinking of the broader team through influence and negotiation.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 <li>
 Ability to prioritize and manage multiple projects.
 </li>
 <li>
 Excellent verbal and written communication skills.
 </li>
 </ul>
</div>
 <div id='job-id'>Job Id: DkH5L3WCRvUzRjrM4u8XQ0VCY4gyo5fKxaqZuUqzlQ8l2hz0tkp43kIVqVtPonRMzgj1LB3SEHM9mNvqO89KSBVYAKJh0EgdBA==</div>

MEP Designer

Job PurposeThe Maintenance Technician is responsible for carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries, owned/leased etc. by Americana in KSA. He will have to look after Hard &amp; Soft services, for example MEP, Kitchen Equipment, Hood Servicing (Monitoring), Fire Protection Systems (Monitoring) etc. and ensure all the locations occupied by Americana Group are efficiently maintained cost-effectively and implement Americana Standards &amp; Values.Essential Skillsets/Prerequisites&middot; Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment, preferably with previous experience in QSR or Hotel industry&middot; Extensive knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements&middot; Kuwait Driving LicenseKey Responsibilities&middot; Reactive Complaint / PPM: Response Time: As per SLA (4, 12, 72 etc hours). Spares Gathering: within 24 hours. Work Quality: As per Americana Standard. Monitoring PO Jobs: As per PO terms, Mall/Brand Coordination.&middot; Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.&middot; Corrective Maintenance: Visit each store at least once monthly and conduced store inspection.&middot; Cost Saving: Minimize the jobs from External Vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs/changes required.&middot; Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks&middot; Personal Growth: Improve skills &amp; efficiency by attending courses.Qualification &amp; ExperienceEducation:&middot; Technical Diploma preferredExperience:&middot; 2-5 years in restaurant and general maintenance&middot; Strong hands-on experience on Kitchen Equipment and MEP, plus a very good knowledge of the KSA market in terms of parts availability, authority regulations, malls/landlord requirementsSkills and Abilities:&middot; IT Skills: Good knowledge of using Field Management System, MS Office skills and able to use phone / computer&middot; Language Skills: Must be able to communicate in English, Arabic is a plus, good written and oral capabilities&middot; Valid KSA driving license is a must.Job Type: Full-timePay: Up to &#65020;5,000.00 per monthExperience:<ul><li>Kitchen Equipment's &amp; HVAC Maintenance : 2 years (Required)</li></ul>License/Certification:<ul><li>KSA Driving Licenses (Required)</li></ul>Location:<ul><li>Jeddah (Required)</li></ul>Application Deadline: 12/07/2025 <div id='job-id'>Job Id: EIlqafqAEZ5UkZzICWfef/e4l2ahg6kIMEOvc+cewYfmBElvgi3vBmWwM+H+7zthmwNc7/WPSIQzRY0QUglNi0X/eKn3O0b9wo70bWO8DFyJSIobT+MPZp4s9oTlE29qxUkBUUX3HzJULuG5hMBfSpZp8Q==</div>

Kitchen Equipment Technician With Driving Licenses

Job PurposeThe Maintenance Technician is responsible for the carrying out Corrective, Reactive and Planned Preventive Maintenance of Assets in all Restaurants, Offices and Commissaries, owned/leased etc. by Americana in Oman. He will have to look after Hard &amp; Soft services for example MEP, Kitchen Equipment, Hood Servicing (Monitoring), Fire Protection Systems (Monitoring) etc. and to ensure all the locations occupied by Americana Group are efficiently maintained in a cost-effective manner and implement Americana Standards &amp; Values.Essential Skillsets/Prerequisites<ul><li>Proven experience as a Kitchen Equipment Technician or similar role in a commercial kitchen environment, preferably with previous experience in QSR or Hotel industry</li><li>Extensive knowledge of various types of kitchen equipment, including fryers, ovens, broilers, grills, refrigerators, dishwashers, and ventilation systems, and their components, functions, and maintenance requirements</li><li>Oman Driving License</li></ul>Key Responsibilities<ul><li>Reactive Complaint / PPM: Response Time: As per SLA (4, 12, 72 etc hours). Spares Gathering: within 24 hours. Work Quality: As per Americana Standard. Monitoring PO Jobs: As per PO terms, Mall/Brand Coordination.</li><li>Planned Preventive Maintenance: Monitor (external vendor) and/or perform Planned Preventive Maintenance.</li><li>Corrective Maintenance: Visit each store at least once monthly and conduced store inspection.</li><li>Cost Saving: Minimize the jobs from External Vendors by rectifying them himself. Ensure the spares are not replaced unless necessary. Advises supervisor regarding major repairs / changes required.</li><li>Growth and Customer Focus: Work towards improving customer satisfaction on daily tasks</li><li>Personal Growth: Improve skills &amp; efficiency by attending courses.</li></ul>Qualification &amp; ExperienceEducation:<ul><li>Technical Diploma preferred</li></ul>Experience:<ul><li>2-5 years in restaurant and general maintenance</li><li>Strong hands-on experience on Kitchen Equipment and MEP, plus have a very good knowledge of Oman market in terms of parts availability, authority regulations, malls/landlord requirements</li></ul>Skills and Abilities:<ul><li>IT Skills: Good knowledge of using Field Management System, MS Office skills and able to use phone / computer</li><li>Language Skills: Must be able to Communicate in English, Arabic is a plus, good written and oral capabilities</li><li>Valid Oman driving license is a must</li></ul>Job Type: Full-timePay: RO400.000 - RO460.000 per month <div id='job-id'>Job Id: bW0CS6LaxntXk5je8oQE0gckU7Luov6K3we1+Rj1ixTjH5/ubsW6fWCkqRVbSM9/VLZoGoY92EIcYoc/v5+ua9pg8IoLbit0XG3e9Xgk/u8JfUYINeaY3HIyLq9nrrA6LR0=</div>

Kitchen Equipment Technician

<div>
 
 
 Job Purpose:
 
 
 
 We are seeking a strategic and data-savvy
 
 Assistant Manager, Loyalty &amp; CRM
 
 to join the KFC Marketing team. This role is pivotal in driving customer retention, engagement, and lifetime value through innovative CRM strategies, loyalty programs, and personalized CDP-driven journeys. The ideal candidate will blend analytical rigor with creative thinking, ensuring KFC&rsquo;s brand voice resonates across all customer touchpoints. You will act as the connective thread between brand objectives, data-driven execution, and creative excellence, with a focus on delivering measurable business impact. Experience in QSR, e-commerce, or food-tech is a strong plus.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 CRM Strategy &amp; Execution:
 
 
 <ul>
 <li>
 Own the end-to-end CRM calendar, ensuring alignment with brand campaigns, seasonal promotions, and business goals.
 </li>
 <li>
 Design targeted campaigns (email, SMS, push notifications) that balance customer relevance with brand storytelling.
 </li>
 <li>
 Analyze campaign performance to optimize ROI, using insights to refine segmentation, messaging, and timing.
 </li>
 </ul>
 
 
 Loyalty Program Leadership:
 
 
 <ul>
 <li>
 Develop and evolve KFC&rsquo;s loyalty strategy to deepen customer engagement and repeat purchases.
 </li>
 <li>
 Collaborate with cross-functional teams (digital, operations) to integrate loyalty benefits seamlessly into the customer journey.
 </li>
 <li>
 Track loyalty KPIs (enrollment, redemption rates, CLV) and identify opportunities for gamification or tiered rewards.
 </li>
 </ul>
 
 
 CDP-Driven Personalization:
 
 
 <ul>
 <li>
 Partner with central CDP teams to build dynamic customer segments (e.g., lapsed users, high spenders) and automate personalized journeys.
 </li>
 <li>
 Leverage first-party data to enhance hyper-targeted messaging, ensuring consistency across channels.
 </li>
 <li>
 Conduct A/B tests on journey triggers (e.g., post-purchase upsells) and scale winning strategies.
 </li>
 </ul>
 
 
 Creative Excellence &amp; Brand Alignment:
 
 
 <ul>
 <li>
 Brief agencies on brand tonality, ensuring CRM/loyalty creatives reflect KFC&rsquo;s voice (playful, bold, customer-centric).
 </li>
 <li>
 Build a library of modular creative assets (templates, banners) for rapid campaign deployment.
 </li>
 <li>
 Champion innovation in formats (e.g., interactive videos, GIFs) to boost open/click-through rates.
 </li>
 </ul>
 
 
 Data-Driven Decision Making:
 
 
 <ul>
 <li>
 Translate complex datasets into actionable insights (e.g., churn predictors, cohort analysis) to inform strategy.
 </li>
 <li>
 Present performance reports to leadership, highlighting wins, challenges, and recommended pivots.
 </li>
 <li>
 Collaborate with analytics teams to define tracking requirements and ensure data accuracy.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration:
 
 
 <ul>
 <li>
 Partner with central CRM/CDP teams to share brand-specific learnings and align on global best practices.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in marketing, Business, Data Analytics, or related field.
 </li>
 <li>
 4&ndash;6 years of hands-on experience in CRM, loyalty marketing, or customer lifecycle management.
 </li>
 <li>
 Proficiency in analytics tools (e.g., Google Analytics, SQL) and CRM platforms (e.g.,Clevertap, Salesforce, Braze).
 </li>
 <li>
 Demonstrated ability to translate data into strategy (e.g., case studies showing improved retention/CLV).
 </li>
 <li>
 Experience briefing creative agencies and reviewing assets against brand guidelines.
 </li>
 <li>
 Strong project management skills; ability to juggle multiple campaigns and stakeholders.
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: fpBXpu/BBMQl+G5QuxbI6GMiVb4RjoIpBKn5jK+v1pghAc1AFaGfZ7ywAw2vZCmF87Wiee/q//+Li85O3jY0t8W40LzLKUVQUQ==</div>

Assistant Manager Loyalty & CRM

<div>
 
 
 The ideal candidate will be responsible for:
 
 
 <ul>
 <li>
 Growing revenue to targets, managing multiple brands and aggregators
 </li>
 <li>
 Minimize the non-commission spend on the aggregator (i.e. marketing, compensations, credits etc.)
 </li>
 <li>
 Maximize the aggregator platform efficiency to capture and process the orders
 </li>
 </ul>
 
 
 
 
 
 Strategic Accountabilities:
 
 
 <ul>
 <li>
 Define the growth strategy for each brand and aggregator, under your responsibility.
 </li>
 <li>
 Build the relationship with the aggregator, supporting senior management during negotiations &amp; contract renewals
 </li>
 <li>
 Act as the in-house expert on aggregator landscape, dynamics and potential disruptions, for responsible markets.
 </li>
 </ul>
 
 
 
 
 
 Operational Accountabilities
 
 
 
 Aggregator Operations responsibilities:
 
 <ol>
 <li>
 Lead aggregator operations management with internal operation stakeholders.
 </li>
 <li>
 Streamline ways of working with aggregators including IT projects.
 </li>
 <li>
 Be custodian of Marketing spends on aggregators and drive it for best ROI for business.
 </li>
 </ol>
 
 Project management responsibilities:
 
 <ol>
 <li>
 Provide/institutionalize disciplined visibility into the state of the business under your responsibility (i.e. design and send out reporting matrices, scorecards, reports etc.)
 </li>
 <li>
 Ensure completion of projects &amp; initiatives to meet KPIs; be relentless and disciplined in engaging stakeholders in technology, finance, revenue management, aggregators and others, to deliver KPIs
 </li>
 <li>
 Report &amp; articulate status/progress of respective projects/tasks/responsibilities &ndash; in formal/informal settings
 </li>
 <li>
 Structured and diligent approach to project management, with capability to prioritize, delegate and follow-up
 </li>
 </ol>
 
 Commercial responsibilities:
 
 <ol>
 <li>
 Forecast annual sales and transaction targets with monthly/weekly/daily breakdowns
 </li>
 <li>
 Create monthly and weekly marketing plans to achieve forecasts, with careful consideration of brand/channel cannibalization
 </li>
 <li>
 Minimize the marketing spend on aggregators and maximize conversions/ROI
 </li>
 <li>
 Minimize other expenses on aggregators (e.g. credits paid, commission ramp-up due to breach of thresholds)
 </li>
 <li>
 Identify other key drivers of revenue &amp; profitability (transactions, average check, sales mix, order frequency) and ensure these are addressed in the comprehensive growth plan for respective aggregator
 </li>
 <li>
 Liaise with Brand, FPA and franchisor teams to ensure buy-in/approvals/DOA for all forecasts &amp; growth plans
 </li>
 </ol>
 
 Guest experience responsibilities:
 
 <ol>
 <li>
 Define targets of key guest experience metrics on aggregators (e.g. store ratings) and closely track them
 </li>
 <li>
 Create intervention projects required to address any guest experience deviations and liaise with Brand/HD/CC ops team
 </li>
 </ol>
 
 Support responsibilities:
 
 <ol>
 <li>
 Define the aggregator roll-out playbook, when launching new aggregators &ndash; address all the aspects of the deployment that can impact the commercials or guest experience
 </li>
 <li>
 Support the Brand/HD/CC ops team on aggregator channel initiatives, if required
 </li>
 </ol>
 
 
 
 
 
 Qualification &amp; Experience
 
 
 <ul>
 <li>
 Bachelors in marketing or a business related degree
 </li>
 <li>
 8-10 years&rsquo; experience in an e-commerce/agency/multi-retail company, in a revenue/growth driving role
 </li>
 <li>
 Background in QSR, food tech or multi-brand F&amp;B experience.
 </li>
 <li>
 Data analytics/excel modelling in food tech/f&amp;b/fmcg
 </li>
 <li>
 Experience managing aggregator platforms in a multi-brand, high-volume environment.
 </li>
 <li>
 Handled performance marketing, campaign ROI analysis, and marketing budget optimization on aggregator platforms.
 </li>
 <li>
 Experience in building and using dashboards, scorecards, and Excel/Google Sheets models to track performance and guide decision-making.
 </li>
 <li>
 Experience negotiating with aggregators or owning P&amp;L for aggregator business.
 </li>
 <li>
 Familiarity with aggregator partner portals, tools, and campaign planning systems.
 </li>
 </ul>
 
 
</div>
 <div id='job-id'>Job Id: 78Duyr5rrUbRbvsZQr2FzEcyCU8Cci8OexTnjFJQy8tf8+kIGr/Z6yVoAcgE8MHff10CdurNGiuhLZyD8KK5U81rVTgOL4LOWg==</div>

Aggregator Lead

Join Americana Restaurants and explore 10 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.