Qureos Mentor

Amideast

<div>
 Apply For This Job Location:
 
 
 
 Egypt - Alexandria Address
 
 
 
 Alexandria, Job Type:
 
 
 
 Full-Time Posting Date
 
 
 
 08/19/2025
 
 
 
 Company Description
 
 
 
 Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and the United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquarters in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.
 
 
 
 Position Description
 
 
 
 The IT and Admin Specialist plays a dual role in ensuring the effective functioning of both the IT infrastructure and administrative facilities. This position is responsible for maintaining a reliable and secure IT environment and ensuring efficient office administration and facilities management. The role requires hands-on technical support, coordination with multiple departments, and proactive problem-solving to support staff, clients, and internal operations.
 
 
 
 Responsibilities
 
 
 
 Tasks and responsibilities for this position include, but are not limited to, the following:
 
 
 
 IT Responsibilities
 
 
 
 <ul>
 <li>
 Administer and maintain local servers, including Active Directory, file/print services, user accounts, mailboxes, and data backup/recovery systems.
 </li>
 <li>
 Manage and support network infrastructure (LAN/WAN, Wi-Fi, switches, ports, patch panels, ADSL lines, and VPN connectivity)
 </li>
 <li>
 Oversee endpoint management including installation, configuration, patching, antivirus, and troubleshooting of desktop hardware and software
 </li>
 <li>
 Monitor and support security systems such as surveillance, alarms, fire detection, and ensure access to recordings when required
 </li>
 <li>
 Support conferencing platforms, remote communication tools, and online exam setups, including technical troubleshooting
 </li>
 <li>
 Provide technical support and training to users for office equipment, communication tools, and productivity applications
 </li>
 <li>
 Maintain and support IT infrastructure in classrooms and training spaces, including computers, smart screens, projectors, printers, and sound systems
 </li>
 <li>
 Monitor and manage IOPS software and scanner to ensure functionality and weekly backups
 </li>
 <li>
 Coordinate with internet/telecom providers and vendors for service delivery, issue resolution, and on-site deployments
 </li>
 <li>
 Monitor systems and logs, diagnose performance issues, and ensure adherence to compliance standards
 </li>
 <li>
 Manage IT procurement, inventory, asset tracking, and lifecycle upgrades in accordance with organizational policies
 </li>
 <li>
 Document IT systems, technical procedures, and ensure knowledge sharing within the team
 </li>
 <li>
 Collaborate with Egypt and Regional IT teams on planning, budgeting, support, and technology initiatives
 </li>
 <li>
 Follow up with maintenance people on general building maintenance issues
 </li>
 <li>
 Follow up on maintenance tickets received by the Operations department. Those tickets vary from air conditions, electricity, door lock issues to following up with the landlord representative on building insulation issues
 </li>
 <li>
 Incumbent will be expected to call the maintenance people and ensure they are following the proper methods to solve the issue
 </li>
 <li>
 Control Amideast mobile phones and USB distribution through a tracking sheet with all the employees' mobile/USB package rates
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 Required Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in information technology or a related field
 </li>
 <li>
 2-3 years of relevant IT experience, including at least 2 years in a similar dual-role (infrastructure and user support)
 </li>
 <li>
 Strong understanding of network infrastructure design, troubleshooting, and performance monitoring
 </li>
 <li>
 Experience supporting ADSL internet, desktop environments, and IT hardware/software installations
 </li>
 <li>
 Proficient in the use and management of security camera systems and enterprise backup tools
 </li>
 <li>
 Familiarity with server configurations, Active Directory, and endpoint management systems
 </li>
 <li>
 Skilled in the use of conferencing and remote collaboration tools (e.g., Zoom, Teams)
 </li>
 <li>
 Knowledge of VPNs, FortiGate firewall, and general cybersecurity principles
 </li>
 <li>
 Ability to work independently, multitask under pressure, and communicate clearly with users at all levels
 </li>
 <li>
 Preferred certifications: ITIL Foundation, MCTS or equivalent
 
 
 </li>
 </ul>
 
 Administrative Skills
 
 
 
 <ul>
 <li>
 Excellent organizational and coordination abilities
 </li>
 <li>
 Strong communication skills in both English and Arabic
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
 </li>
 <li>
 Detail-oriented with a high degree of accuracy
 </li>
 <li>
 Strong negotiation and problem-solving skills
 </li>
 <li>
 Ability to work independently and collaboratively
 </li>
 <li>
 Punctual and dependable
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 CompTIA Network+ Certification.
 </li>
 <li>
 CompTIA A+ Certification.
 </li>
 <li>
 CCNA (Cisco Certified Networking Associate).
 </li>
 <li>
 TOEIC score of 700 or equivalent.
 
 
 </li>
 </ul>
 WORK ENVIRONMENT
 
 
 The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (either on a full-time, temporary, or hybrid basis)
 
 
 <ul>
 <li>
 Computer (laptop or desktop)
 </li>
 <li>
 Printer/Photocopier/Scanner/Fax
 </li>
 <li>
 Telephone
 
 
 </li>
 </ul>
 The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
 
 This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
 
 
 Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
 
 
 Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
</div>

IT & Admin Specialist (Egypt)

<div>
 Apply For This Job Location:
 
 
 
 Egypt - Alexandria Address
 
 
 
 Alexandria, Job Type:
 
 
 
 Full-Time Posting Date
 
 
 
 09/02/2025
 
 
 
 Company Description
 
 
 
 An American non-profit organization established in 1951 and headquartered in Washington, D.C., with country offices and programs in the Middle East and North Africa region and beyond. Amideast provides transformational education, training, testing, and exchanges that enable individuals, companies, and international partners to better address 21st-century challenges at home and abroad. For more information, visit us at www.amideast.org.
 
 
 
 Position Description
 
 
 
 Amideast/Egypt offers educational development programs and operates across Egypt with offices in Cairo and Alexandria. In 2016 Amideast leased and then acquired the current location at 3 Pharanaa street in 2020. The location is a heritage site that dates to the early 20th century when the original structure was built circa 1910. Amideast&rsquo;s decision to acquire the property has revived the property&rsquo; as an educational and cultural hub focused on the exchange and collaboration between the US and Egypt.
 
 
 The position of the Facility Management Engineer (FME) is critical to maintaining the property and ensuring its upkeep for the continued provision of Amideast services in Alexandria. The FME will apply engineering principles and techniques to maintain and optimize the facility. S/he work includes ensuring proper installations, renovations, and maintenance of the facility, maintain the upkeep of the property and the HVAC system with minimal operational disruption, lead facility improvement projects, and develop a robust facility maintenance plan in accordance with organizational objectives. S/he is also required to ensure compliance with workplace safety, health, and other regulatory requirements in his/her line of work as may be needed.
 
 
 
 Responsibilities
 
 
 
 
 Operational Responsibilities
 
 
 
 <ul>
 <li>
 Develop and adhere to an annual operational maintenance plan for the facility
 </li>
 <li>
 Plan and track all maintenance work and conduct technical presentations to management
 </li>
 <li>
 Maintain quality assurance system related to facility maintenance
 </li>
 <li>
 Instill good maintenance practices and create mechanisms that ensure a safety culture
 </li>
 <li>
 Plan and coordinate infrastructure and equipment maintenance schedules and activities
 </li>
 <li>
 Monitor facility performance data to establish good control parameters
 </li>
 <li>
 Ensure proper facility installations/renovations are being carried out on-site
 </li>
 <li>
 Implement solutions and monitor process capability
 </li>
 <li>
 Ensure service contracts are integrated into the maintenance schedules and supervise their operation in accordance with business needs
 </li>
 <li>
 Investigate root causes of facility failures and lead continuous improvement projects
 </li>
 <li>
 Coordinate and oversee contractors performing maintenance activities
 </li>
 <li>
 Provide all administrative and operational support to successfully conduct activities
 </li>
 <li>
 Provide administrative and logistical support for training accommodation and travel arrangements along with other administrative tasks
 </li>
 <li>
 Handle procurement specifically travel, transportation, material and other supplies for programs/trainings
 
 
 </li>
 </ul>
 
 Reporting and Budgetary Responsibilities
 
 
 
 <ul>
 <li>
 Prepare and submit reports and compliance documentation on monthly basis as outlined in the operational plan
 </li>
 <li>
 Regularly coordinate activities with Regional Manager regarding the following areas Risk Management, Assets, and Facilities
 </li>
 <li>
 Adopt new technologies to improve facility system in the most efficient and cost-effective manner
 </li>
 <li>
 Analyze project costs and develop reflective budgets to be submitted for approval to management
 </li>
 <li>
 Negotiate of facility-related service contracts and conduct annual evaluations prior to renewal
 
 
 </li>
 </ul>
 
 Required
 
 
 
 
 QUALIFICATIONS AND SKILLS:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in electrical or industrial engineering or equivalent experience
 </li>
 <li>
 At least 3 years of experience as facilities engineer or in a similar role
 </li>
 <li>
 Strong technical background and knowledge of other trades works such as electrical, HVAC, MEP and civil works
 </li>
 <li>
 Experience with AutoCAD, SAP, and MS Office
 </li>
 <li>
 Knowledge of the building process and construction principles
 </li>
 <li>
 Knowledge of relevant regulations and building codes
 </li>
 <li>
 Good verbal and written communication skills
 </li>
 <li>
 Troubleshooting and problem-solving skills
 </li>
 <li>
 Project management skills
 </li>
 <li>
 Proficiency in spoken and written English
 </li>
 <li>
 Minimum TOIEC score of 800 or equivalent
 
 
 </li>
 </ul>
 
 Work Environment
 
 
 
 The incumbent in this position will work in a professional office environment and will utilize the following equipment when working from the corporate office or remote home office (as needed)
 
 
 <ul>
 <li>
 Computer (laptop or desktop)
 </li>
 <li>
 Printer/Photocopier/Scanner/Fax
 </li>
 <li>
 Telephone
 
 
 </li>
 </ul>
 Up to 5% business travel may be needed to support as needed.
 
 
 The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
 
 
 Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
</div>

Facility Management Engineer (Egypt)

Join Amideast and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Amideast

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IT & Admin Specialist (Egypt)

Facility Management Engineer (Egypt)

Facility Management Engineer (Egypt)