Qureos Mentor

AmpleTrails

Technical Support Engineer (SQL &amp; Application)We are seeking a proactive Technical Support Engineer who is equally comfortable writing SQL commands and talking to people. This role is a hybrid of Database Administration and Customer Success, perfect for someone who enjoys solving puzzles and helping businesses thrive through technology.The MissionYour goal is to ensure our clients never feel &quot;stuck.&quot; You will handle the heavy lifting of database setup and software deployment while acting as a trusted guide, teaching users how to master our web and software platforms.1. The Data &amp; SQL Pillar<ul><li>Infrastructure: Install and configure SQL instances from scratch.</li><li>Architecture: Create and modify databases, ensuring data integrity and logical structure.</li><li>Scripting: Write efficient SQL commands to pull reports, update records, and automate routine tasks.</li><li>Upkeep: Monitor database health, manage backups, and optimize query performance.</li></ul>2. The Implementation Pillar<ul><li>Deployment: Remotely install and configure our software suite on client machines.</li><li>Integration: Ensure software correctly connects to the database and web environment.</li><li>Updates: Manage version control and push patches to client systems without downtime.</li></ul>3. The Education Pillar<ul><li>Web Training: Demonstrate website functionality and backend navigation to new users.</li><li>Software Advocacy: Show clients &quot;pro-tips&quot; that save them time and increase their productivity.</li><li>Support: Provide empathetic, clear troubleshooting via chat, email, or video calls.</li></ul>Skill AreaWhat We Are Looking For:Databases: Solid grasp of Relational Databases and SQL syntax.Technical Experience with software installation, server settings, and web browsers.Teaching Ability to break down &quot;tech-speak&quot; into simple instructions.Mindset High &quot;ownership&quot; mentality&mdash;you see a problem through to the end.Why Join Us?<ul><li>Variety: Every client environment is different; you&rsquo;ll never stop learning.</li><li>Impact: You are the face of the company for our users.</li><li>Growth: Enhance your skills in both high-level DBA tasks and client relationship management.</li></ul>Job Types: Full-time, Permanent, FresherPay: ₹14,000.00 - ₹27,000.00 per monthWork Location: In person

Technical Support Engineer (SQL & Application)

Join AmpleTrails and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AmpleTrails

ABOUT_COMPANY

Technical Support Engineer (SQL & Application)