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Anago Cleaning Systems

Office Manager - Commercial Cleaning IndustrySUMMARYRapidly growing national franchise company in the commercial cleaning industry is seeking an experienced Office Manager with exceptional interpersonal and organizational skills and a strong customer service mindset.This is a full-time salaried career opportunity for a highly motivated professional who thrives in a fast-paced environment and can effectively manage multiple priorities. The Office Manager will oversee daily office operations, support administrative systems and processes, coordinate with field-based teams, and provide operational support across multiple departments including sales, operations, franchise support, and client services.WHY JOIN US<ul><li>Fast-growing and stable business</li><li>Fun, energetic, and team-oriented atmosphere</li><li>Opportunity to help grow a leading brand throughout Greater Philadelphia &amp; South Jersey</li><li>Exposure to multiple divisions including corporate leadership, franchise owners, operations, and clients</li><li>Strong compensation and benefits package</li><li>Long-term career growth opportunities</li></ul>COMPENSATION &amp; BENEFITSCompensation<ul><li>Base Salary: $60,000 &ndash; $65,000 annually (based on experience)</li><li>Annual bonus opportunity</li></ul>Benefits<ul><li>Medical / Dental / Vision benefits available after 30 days</li><li>401(k) with company match after 6 months</li><li>Profit sharing opportunity</li><li>Paid vacation and personal days</li></ul>IDEAL CANDIDATEThe ideal candidate is highly organized, proactive, customer-service driven, and able to manage multiple responsibilities with professionalism and efficiency.Qualifications<ul><li>Excellent verbal and written communication skills</li><li>Strong customer service mindset</li><li>Exceptional time management and organizational skills</li><li>Ability to multitask in a fast-paced environment</li><li>Process-oriented with strong attention to detail</li><li>Self-starter with a proactive approach</li><li>Professional demeanor and strong interpersonal skills</li><li>Team player with the ability to work independently</li><li>Strong follow-through and accountability</li></ul>COMPUTER SKILLS<ul><li>Highly proficient in Microsoft Office Suite, especially Word and Excel</li><li>Advanced Excel skills including spreadsheets, reporting, and tracking systems</li><li>Comfortable learning and implementing new systems/software</li><li>Strong data entry and administrative system management skills</li></ul>EDUCATION<ul><li>Associate&rsquo;s Degree or higher preferred</li></ul>EXPERIENCE<ul><li>3+ years of Office Manager or Administrative Assistant experience required</li><li>3+ years of customer service experience required</li><li>Experience supporting remote or field-based employees and managers strongly preferred</li></ul>ESSENTIAL DUTIES &amp; RESPONSIBILITIESResponsibilities include, but are not limited to:<ul><li>Manage and oversee daily office operations in a fast-paced environment</li><li>Provide administrative support to ownership, sales, and operations teams</li><li>Maintain organized files, records, reports, and operational documents</li><li>Create and manage spreadsheets, reports, and tracking systems</li><li>Answer and direct incoming calls professionally</li><li>Manage office and ownership calendars and scheduling</li><li>Process documents for new accounts and operational onboarding</li><li>Maintain accurate CRM records and activity updates</li><li>Coordinate appointments and presentations for prospective franchisees</li><li>Assist with onboarding, training coordination, and internal communications</li><li>Support field-based managers and employees who frequently travel and work remotely</li><li>Monitor office efficiency and identify opportunities for process improvement</li><li>Manage multiple priorities and ensure deadlines are consistently met</li><li>Assist with special projects and additional administrative duties as needed</li></ul>CORE COMPETENCIESCommunication &amp; Customer Service<ul><li>Communicates professionally and effectively both verbally and in writing</li><li>Represents the company and brand positively with clients, franchisees, vendors, and staff</li><li>Delivers exceptional customer service with professionalism and urgency</li></ul>Organization &amp; Planning<ul><li>Prioritizes tasks effectively and manages time efficiently</li><li>Maintains strong attention to detail and accuracy</li><li>Anticipates needs and proactively plans ahead</li></ul>Professionalism<ul><li>Demonstrates accountability, reliability, and follow-through</li><li>Works well under pressure and adapts to changing priorities</li><li>Maintains professionalism and respect in all interactions</li></ul>Adaptability &amp; Problem Solving<ul><li>Thrives in a fast-paced and evolving environment</li><li>Handles competing demands and unexpected situations effectively</li><li>Continuously looks for ways to improve systems and processes</li></ul>Motivation &amp; Initiative<ul><li>Self-motivated with a strong work ethic</li><li>Takes ownership of responsibilities and projects</li><li>Demonstrates persistence, initiative, and commitment to excellence</li></ul>Pay: $58,000.00 - $65,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Health insurance</li><li>Health savings account</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Office Manager

Join Anago Cleaning Systems and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Anago Cleaning Systems

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Office Manager