Urwah Admin

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
Key Responsabilities:
Transfers &amp; Boat Operations<ul><li>
Every evening check the schedule for transfers and excursions for the following day. Be familiar with the details regarding the trips including number of guests, their names and any special requirements.</li><li>
Prepare boat set up, according the requirements of the trip and the operating procedures. Always make sure there are sufficient cold towels, beverages and sea sick bands required for each trip. Additionally, during rainy season, make sure that there are enough raincoats and towels available on board.</li><li>
Go through the check list and make sure that everything on the check lis are followed</li><li>
Ensure that if you or the crew member miss a meal while on a trip, coordinate with Launch Section Manager or coordinator, and ensure that the food is prepared for them from the resort or get the meal from the place that you are going. Make sure that the cost of that meal must be the price set by the management unless authorise by Launch Section Manger.</li><li>
Ensure that the boat is clean, set-up and waiting on the guest jetty, 30 minutes prior to each trip, with the crew members. All team members must following the Resort grooming and uniform standards.</li><li>
Make sure all trips are as comfortable as possible for all guests, whilst ensuring their safety and catering to their needs.</li></ul>
Boat Maintenance &amp; Safety<ul><li>
Always follow the maritime law, rules and regulations as set forth by the Ministry of Transport &amp; Communication of the Republic of Maldives.</li><li>
Ensure that the Sea Worthy certificate is on board, and ensure all its requirements are followed.</li><li>
Carry on your person your Captain&rsquo;s License during all trips.</li><li>
Clean the boat and equipment. Ensure that the boat is in good working condition at all times and report any maintenance issues immediately. Follow up maintenance issues with Launch Section Manager or Coordinator until it is resolved.</li><li>
Carry out all the maintenance work of the boat or its engine with engineering department delegates and update Launch Section Manager or Coordinator until it is resolve.</li><li>
Maintain and at times, build anchor points and nautical navigation lights.</li><li>
Always be responsible and take precautionary measures to avoid any risky incidents. For example, ensure there are no petrol leakages that life jackets are available, that fire extinguishers are in working condition etc.</li><li>
In cases of inclement weather, ascertain whether trips can be made and advise Launch Section Manager or Coordinator accordingly.</li><li>
Carry onboard the Boat Mobile phone at all times when you are on duty. Ensure that it is fully charged before each trip. Ensure that on board radio set is in working condition.</li><li>
At all times keep in mind guest and crew safety first, and drive the boats accordingly.</li></ul>
Communication<ul><li>
Communicate between Airport Hosts and the Resort Operators to co-ordinate arrival and departure times, and any other guest issues and requests faced during the trip.</li><li>
Communicate regularly and as required any issues with boats or guests to the Launch Section Manager or Coordinator.</li><li>
Inform to Launch Section Manager or Supervisor if any items onboard including and not limited to beverages, seasick bands, seasick bags, and resort fact sheets/brochures need to be replaced.</li><li>
Handle guest queries in a timely and efficient manner and provide any information sought by the guest.</li><li>
Resolve guest issues to the guest&rsquo;s satisfaction within your level of authority. Write incident reports regarding any incidents during the trip.</li><li>
Get feedback from guests during the trips and inform the department to ensure proper follow up and actions are taken place.</li><li>
Report any crew disciplinary issues to Launch Section Manager or Coordinator.</li></ul>
Team &amp; Development<ul><li>
Attend training programs as designated by the resort.</li><li>
Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to acquire new skills or knowledge in order to improve your personal performance, and ultimately the guest service.</li><li>
Maintain a high level of team spirit by developing excellent relationships with the team and colleagues from other departments, and support them in the pursuit of departmental and resort goals.</li><li>
Always have a positive attitude and take initiative to resolve issues.</li></ul>
General<ul><li>
Be familiar with the Transport Department, Front Office and Resort Standard Operating Procedures and ensure that they are followed.</li><li>
Contribute ideas and suggestions to enhance the procedures in the Resort.</li><li>
Actively promote the services and facilities to guests and other stakeholders of the Resort.</li><li>
Keep updated on changes to other areas of resort product and share such information with your team and department on an ongoing basis.</li><li>
Maintain excellent grooming and hygiene and ensure all grooming standards are met in relation to personal grooming and uniform presentation.</li><li>
Comply with Resort Safety &amp; Environment policies, initiatives and legislation.</li><li>
Abide by all Work Place Health, Safety and Hygiene regulations at all times.</li><li>
Abide by the guidelines set out in the Employee Handbook.</li><li>
Carry out any other duties as directed by the department or the Resort General Manager.</li></ul> 
Qualifications 
Qualifications
With solid experience as Patrol Boat Skipper<ul><li>
With Oil Carrier Certification</li><li>
With 2 to 5 years of experience in the same field</li><li>
With good English communication skills</li><li>
With good technical skills</li><li>
With pleasing personality</li><li>
Ability to handle pressure at work</li><li>
Ability to multi-task</li></ul></div>

Patrol Boat skipper

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
We are seeking a skilled and reliable General Technician to join our team. The ideal candidate will be responsible for performing preventive maintenance, troubleshooting, and repair of electrical, mechanical, and plumbing systems, as well as ensuring all equipment and facilities are in proper working condition. The role requires a hands-on professional with good problem-solving skills and the ability to respond promptly to maintenance requests while maintaining high safety and quality standards. 
Qualifications 
<ul><li>
Previous experience as a General Technician or in a similar maintenance role.</li><li>
Ability to read technical manuals and drawings.</li><li>
Strong troubleshooting and problem-solving skills.</li><li>
Good communication and teamwork abilities.</li><li>
Physically fit and able to handle manual tasks.</li><li>
High school diploma or technical/vocational certification preferred.</li></ul></div>

General Technician

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
A F&amp;B Attendant is on the front line of guest interactions, and as a Hospitality Ambassador for the resort should always provide prompt and courteous service delivery to all guests. You will be one of the key influencing factors in guest satisfaction, and as such it is your responsibility to ensure that guests are delighted by the quality of service and comfort in our food and beverage outlets. Your main duties and responsibilities are to work as a team within all departments, ensuring the timely and efficient operation of the food and beverage outlets. You will have complete knowledge of the menus, beverages, services and facilities provided by the resort, and continuously develop your professional skills to further increase guest satisfaction. You will ensure a safe &amp; hygienic work area, and uphold the privacy rights of the guests. 
Qualifications<ul><li> 
High School diploma</li><li>Previous experience in Food &amp; Beverage/Restaurant operations</li><li>Passion for excellent service</li><li>Excellent team player</li><li>English speaking</li></ul></div>

F&B Attendant

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara team members always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:
Planning and Organising:<ul><li>
To work with the Executive Chef in completing the Food &amp; Beverage department input into the overall hotel strategic plans.</li></ul>
Operations and Product Quality<ul><li>
Analyse local market needs and trends, and support the definition of the hotel&rsquo;s overall Food &amp; Beverage offering</li><li>
Manage menu preparation and pricing in line with the stated F&amp;B objectives of the hotel and the brand.</li><li>
Develop new menus and food items to meet the taste and dining requirements of the guests. Maintain sensitivity to local cultural traditions and adhere to religious beliefs in preparation and services of all food on premises.</li><li>
Oversee the preparation and presentation of food products to ensure maximum quality at all times.</li><li>
Implement procedures to minimise wastage and over-production.</li><li>
Ensure standards of presentation and preparation of food items meet hotel &amp; brand standards.</li><li>
Lead Task Force Missions on behalf of the hotel, to support the opening of new Anantara/MINT properties, and other special events catered by Minor International</li></ul>
Departmental Leadership &ndash; with the Executive Chef<ul><li>
Ensure that that Kitchen professionals are fully aware of hotel F&amp;B strategy, and that their products meet these requirements.</li><li>
Direct and coordinate the daily activities of all the hotel&rsquo;s kitchens.</li><li>
Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.</li><li>
Manage relationships and contracts with suppliers.</li><li>
Support and facilitate team member participation in local, national, and international competitions.</li></ul>
Health, Hygiene &amp; Safety<ul><li>
Maintain the highest standards of Food Hygiene, and adherence with all Health and Safety standards.</li><li>
Report and take appropriate action to correct any health or safety hazard.</li><li>
Liaise with Engineering regarding maintenance and repairs of equipment.</li><li>
Check and ensure the proper storage of raw and processed food items including the condition of food in freezers.</li><li>
Instruct team member on all emergency measures in case of accident and have a first aid kit available and stocked in the kitchens, in collaboration with hotel&rsquo;s clinic.</li><li>
Ensure all work areas in the kitchen are kept tidy and clean.</li></ul>
#LI-MH1 
Qualifications 
EDUCATION &amp; PROFESSIONAL QUALIFICATIONS<ul><li>
Professional culinary qualification from a recognized international culinary institute or equivalent vocational training.</li><li>
Minimum 8&ndash;10 years of progressive culinary experience, with at least 3&ndash;5 years in a senior management role (Executive Sous Chef / Senior Sous Chef).</li><li>
Advanced experience in Asian cuisine, including menu development, authentic preparation techniques, and modern presentation standards.</li><li>
Mandatory experience in 5-star luxury hotels or resorts within the Middle East, with proven exposure to multicultural teams and international guest profiles.</li><li>
Demonstrated experience supporting large-scale hotel kitchen operations, multiple outlets, and high-volume service.</li><li>
Food Safety &amp; Hygiene certification (HACCP or equivalent) &ndash; mandatory.</li><li>
Additional certifications in kitchen management, leadership, or menu engineering are an advantage.</li></ul> 
Additional Information 
LANGUAGE SKILLS<ul><li>
Fluent spoken and written English is mandatory.</li><li>
Additional languages are considered an advantage.</li></ul></div>

Executive Sous Chef

<div>Company Description 
Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.
Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais. 
Job Description 
As a Villa Host, you are required to maximize and exceed guest-s satisfaction by providing highly personalized, efficient and responsive service with attention to details, and anticipating guest-s needs. Take ownership and leadership of all villas assigned to you including supervising, directing, assisting and ensuring the cleanliness and maintenance of guest villas. Villa Host is instrumental to achieve our goal in providing the highest professional standards of service to our guests. 
Qualifications<ul><li> 
Excellent communication skills</li><li>Fluency in English, foreign languages an advantage</li><li>Minimum 1 year experience as a Butler/Villa Host; preferably in a similar quality hotel</li><li>A friendly and outgoing behaviour</li><li>Proactive, resourceful and able to work independently</li><li>Has strong decision making abilities</li></ul></div>

Villa Host - Front Office

<div>Company Description 
A luxury hospitality brand for modern travelers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Ensuring all storerooms are secure at all time, and that all received goods are stored in their correct location.</li><li>
To control stock in designed storeroom by means of stock rotation and keeping appropriate par stock levels.</li><li>
To initiate action for stoppage of further purchasing when the stock level approaches the maximum limit.</li><li>
To reserve a particular material for a specific job when so required, in case of emergency or in order to replace outdated material, suggests substitutes available in the store.</li><li>
Maintaining storerooms, passageways, floors, walls, office areas and dock areas so that the highest degree of sanitation is kept.</li><li>
Ensuring that all requisitions are fully completed and checked before being released to the respective departments.</li><li>
Ensuring all requisition is properly authorized.</li><li>
 To check the book balances, with the actual physical stock at frequent intervals by way of internal control over wrong issues.</li><li>
To prepare and communicate with concern the slow-moving item report, expiration date reports and list of eventual shortages of products.</li><li>
Make recommendations to the Storekeeper regarding stock movement and also report on obsolete stocks.</li><li>
Supporting Storekeeper during the operation or handling in his absence.</li></ul> 

Qualifications 
<ul><li>
High School diploma</li><li>
Previous experience in same position for at least 1 year.</li><li>
Luxury hotel experience is a must</li><li>
Passion for excellent service</li><li>
Excellent team player and great communication skills</li></ul> 

Additional Information 
Relocate to remote area</div>

Store Attendant

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
WHY THIS JOB EXISTS
To serve the needs of the business, our guests and our colleagues by leading all sales activities in the Corporate &amp; Government /MICE segments for The Minor Hotels Oman Cluster Sales Team, achieving revenue targets, and growing and developing a loyal customer base on behalf of the hotel.
The Minor Hotels Oman Cluster Sales team currently comprises of Anantara Al Jabal Al Akhdar Resort &amp; Al Baleed Resort Salalah by Anantara, Tivoli La Vie Muscat Hotel &amp; Residences.
As other properties join the portfolio they will be included into the cluster as per business needs.
KEY DUTIES AND RESPONSIBILITIES 
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:<ul><li>
Ensure that you fully understand the business strategy and positioning of the Anantara brand, and that you are able to effectively articulate this positioning in the marketplace.</li><li>
Maintain a personal up-to-date knowledge on all Anantara product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.</li><li>
Update Opera Cloud daily and record all activities COB.</li><li>
Manage own accounts, secondary to Cluster ADOS Key accounts from various segments.</li><li>
Conduct a minimum of 60 Sales Calls a month, 10 Client&rsquo;s entertainments and site inspections.</li><li>
Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.</li><li>
Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership on all groups, MICE Accounts and corporate accounts.</li><li>
Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.</li><li>
Schedule, manage the weekly BEO meeting and invite the concerned team members.</li><li>
Conduct site inspection professionally to all accounts and guests following the brand standard and as per the senior team members&rsquo; advice.</li><li>
Support the pro-active sales team on all entertainments, site inspections and clients briefings whilst in the resort.</li><li>
Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.</li><li>
Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.</li><li>
Maintain accurate management status reporting on business results, and associated action planning.</li><li>
Practice effective cost control and adhere to internal procedures for approval of expenditure</li><li>
Actively participate in client familiarization trips, site inspections, MICE sales trips and road shows as required to meet the sales targets of the hotel.</li><li>
Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise</li><li>
Drive opportunities to upsell and cross-sell Minor Hotels products.</li><li>
Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset</li><li>
Ensure that all administration is processed quickly and efficiently.</li><li>
Follow MHG&rsquo;s procedure when outsourcing third party items and ensure following the LAOP.</li></ul>
HOW YOU CAN SUCCEED IN THIS ROLE
Within Anantara, the top-performing people who do this job always demonstrate the following attitude:
<ul><li>Collaboration</li></ul><ul><li>
They always project a professional image to maintain and enhance the reputation of the Anantara brand</li><li>
They have the ability to plan and prioritise work in order to achieve targets and deadlines</li><li>
They can effectively support and supervise other members of the department to achieve business results.</li><li>
They have a proven ability to negotiate to achieve a desired outcome.</li><li>
They have a proven ability to communicate effectively and professionally using written and spoken English.</li><li>
They are highly financially literate, and proficient in business financials</li><li>
Working with Others:</li></ul><ul><li>
They always try to anticipate and exceed the needs of customers and colleagues</li><li>
They use their own initiative and good judgement to solve problems in a calm and efficient way</li><li>
They act with personal professionalism and integrity at all times</li><li>
Taking Responsibility:</li></ul><ul><li>
They always conduct business honestly and fairly. They keep sensitive information confidential.</li><li>
They can prioritise their workload effectively and be organised and structured at work</li><li>
They manage their time and pay attention to detail. They know their jobs, and are able to work without close supervision.</li><li>
They display a positive attitude, even under pressure.</li></ul> 

Qualifications 
Qualifications:<ul><li>
Proven background in sales in a 5 stars hotel with a minimum of 2 years&rsquo; experience.</li><li>
Ability to manage the relationship with team members, owners, key corporate, government and MICE accounts.</li><li>
Ability to manage multiple hotels &amp; resorts, sales strategies, pricing strategy, sales related requirements.</li><li>
English, Arabic speaking, understand the local market behaviour.</li><li>
Excellent communication skills both verbal and written.</li><li>
Strong computer related skills.</li></ul>
Educational Qualifications<ul><li>
Bachelor Degree or a hotel school certificate with a minimum of 2 years Sales hotel experience.</li></ul></div>

Sales Executive

Join Anantara and explore 14   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.