Urwah Admin

Anantara

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens. 
Job Description 
<ul><li>
To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.</li><li>
To contribute to the high level of services in accordance with the company&rsquo;s standard as prescribed in Standard Operations Manual.</li><li>
To perform quality massage therapies and body treatments as prescribed in Standard Training Manual.</li><li>
To ensure that all equipment associated with service function at all time.</li><li>
To be able to answer all questions related to services and identify the benefit or advantage of treatments required to the guests.</li><li>
To assist with demonstrations and events as required.</li><li>
To participate in a new training and refreshing program as required.</li><li>
To update the Therapist Log Book.</li><li>
To complete all assignments stated by deadlines with the spa manager or supervisor&rsquo;s guidelines.</li><li>
To respond to the change as indicated by the company.</li></ul> 

Qualifications<ul><li> 
Certificate in massage</li><li>Previous spa experience</li><li>Able to communicate in English, Arabic</li><li>Well groomed and high standard of personal hygiene</li><li>Enthusiastic and willing to learn</li></ul></div>

Spa Therapist (Female)

<div>Company Description 
A luxury hospitality operator for modern travelers, Minor Hotels, connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, our luxury hotel brands welcome guests for journeys rich in discovery.
Minor Hotels operates five hotels in Doha under the brands Anantara, Tivoli and Oaks, for which Finance Shared Services are currently being established and implemented. 
Job Description 
<ul><li>
Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.</li><li>
Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures.</li><li>
Record, store, access, and/or analyze computerized financial information. Maintain accurate electronic spreadsheets for financial and accounting data.</li><li>
Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers.</li><li>
Prepare, maintain, and distribute statistical, financial, accounting, auditing, or payroll reports and tables.</li><li>
Complete period-end closing procedures and reports as specified.</li><li>
Prepare, review, reconcile, and issue bills, invoices, and account statements according to company procedures.</li></ul> 

Qualifications 
<ul><li>
Minimum 1-2 years&rsquo; experience in a similar role in a 5 star hotel.</li><li>
Fluency in English both written and verbal communication skills.</li><li>
Strong understanding of accounting principles and practices.</li><li>
Proficiency in accounting software and MS Office suite, especially Excel</li></ul></div>

Senior Accounts Payable

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
You will need to make things happen. You will be the engine of the People &amp; Culture team assisting in the key processes that ensure the success of the department. You will be involved with driving team member engagement, learning and development and communication. You will manage administration ensuring smooth communications for the associates and the department. You may well be the first contact for our internal clients so need to be approachable. You will be responsible for ensuring the wellbeing of our team members throughout their journey. 
Qualifications<ul><li> 
Working towards a qualification in Human Resources or related field</li><li>Previous experience in an administration role</li><li>Strong commercial/business acumen</li><li>Passion for self development</li></ul></div>

People & Culture Coordinator

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
KEY DUTIES AND RESPONSIBILITIES 
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their team members. Within this, the key responsibilities for this position are to: 
<ul><li>
Managing Housekeeping Operations and Budgets</li><li>
Ensures knowledge and understanding of OSHA regulations are up to date.</li><li>
Oversees all lost and found procedures.</li><li>
Inventories stock to ensure adequate supplies.</li><li>
Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</li><li>
Understands and complies with loss prevention policies and procedures.</li><li>
Supervises daily shift operations and ensures compliance with all housekeeping policies, standards and procedures.</li><li>
Supervises Housekeeping and all related areas in the absence of the Assistant Executive Housekeeper</li><li>
Ensuring Exceptional Customer Service</li><li>
Handles guest problems and complaints seeking assistance from supervisor as necessary.</li><li>
Assists in the review of comment cards and guest satisfaction results with Team member.</li><li>
Conducting Human Resources Activities</li><li>
Supports training initiatives for all current and new team members.</li><li>
Coaches, counsels and encourages associates.</li><li>
Manages payroll administration.</li><li>
Participates in the team member performance appraisal process, giving feedback as needed.</li><li>
Ensure health &amp; safety requirements are adhered to, including a personal knowledge of the correct usage of all chemicals used in Housekeeping.</li><li>
Ensure that all team members are aware of and follow departmental SOP&rsquo;s and LSOPs</li><li>
Coach and guide new members of the team / contracted staffs, putting in place proper orientation training and ongoing training and development for team members.</li><li>
Assist in managing relationships with suppliers/ contractor.</li><li>
Train team member to become multi skilled in all facets of housekeeping.</li><li>
Conducts assigned inspections of Public area.</li><li>
Ensures the highest standards of cleanliness, maintenance and safety by conducting daily inspections of guest elevator foyers, backspaces, and storage and supply rooms.</li>
To ensure that all safety rules, emergency procedures and fire prevention regulations are strictly enforced by the employees. 
<li>
</li></ul>#LI-MH1 
Qualifications 
<ul><li>
Proven experience in hospitality management or similar role</li><li>
Strong leadership, staff management, and customer service skills</li><li>
Excellent problem-solving, conflict resolution, and communication abilities</li><li>
Proficiency in organizational and time management skills</li><li>
Knowledge of hospitality industry standards and best practices</li></ul></div>

Housekeeping Manager – Residence

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description<ul><li> 
Exemplary Cleaning Standards: Housekeeping attendants are responsible for maintaining impeccable cleanliness and presentation in guest rooms, suites, corridors, and public areas. This includes meticulous attention to detail in cleaning, dusting, vacuuming, and polishing to ensure a pristine environment.</li><li>
Attention to Detail in Guest Room Preparation: Each guest room or suite must be prepared with precision and attention to detail. Housekeeping attendants ensure that amenities are replenished, linens are crisp and immaculate, and furnishings are arranged to perfection, creating an inviting and luxurious ambiance for guests.</li><li>
VIP Service: In a 5-star hotel, guests often expect personalized and VIP treatment. Housekeeping attendants may be tasked with special requests such as arranging floral displays, preparing turndown service with chocolates and amenities, or providing additional services to enhance the guest experience.</li><li>
Coordination with Other Departments: Housekeeping attendants collaborate closely with front desk staff, concierge, and maintenance teams to ensure seamless guest experiences. Communication and teamwork are essential for coordinating room assignments, addressing guest requests, and resolving any issues promptly.</li><li>
Upholding Brand Standards: 5-star hotels have strict brand standards and guidelines for cleanliness, service, and presentation. Housekeeping attendants must adhere to these standards consistently to maintain the hotel's reputation for excellence and luxury.</li></ul> 
Qualifications 
<ul><li>
Previous housekeeping experience in 5* Hotel.</li><li>
Attention to detail</li><li>
Ability to work efficiently.</li><li>
Good communication and teamwork skills.</li></ul> 

Additional Information 
<ul><li>
Luxury Hotel Experience</li></ul></div>

Housekeeping Attendant

<div>Company Description 
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery. 
Job Description 
The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and comments promptly and efficiently, ensuring their stay in the hotel is to their satisfaction. 
Qualifications 
<ul><li>
A strong focus on customer service</li><li>
Prior experience in hotel front office operations is preferred</li><li>
Excellent communication skills; fluency in English is required</li><li>
Be able to work shifts, weekends and public holidays</li><li>
Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred</li></ul> 
Additional Information 
Remote location</div>

Guest Service Agent

<div>Company Description 
Escape to Ras Al Khaimah for beach, desert, and mountain adventures. The northernmost emirate of the UAE, Ras Al Khaimah enjoys a more tranquil rhythm, yet is only 45 minutes from Dubai. Anantara Mina Ras Al Khaimah Resort offers overwater luxury on the Arabian Gulf in a pristine eco-sanctuary.
Nature lovers will relish the open terrain of Ras Al Khaimah. From balmy waters to golden shorelines to rugged desert, adventure abounds. Charter a yacht and sail off into the sunset. Ride across rolling dunes and conquer the mountain peak of Jebel Jais. 
Job Description 
<ul><li>
To be the main point of guest contact 24 hours.</li><li>
Monitor all night arrivals, ensuring all requests are carried out smoothly. Ensure all reservations are honoured, or dealt with as quickly and smoothly as possible. Deal with VIP room inspections/arrivals/departures.</li><li>
Ensure all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.</li><li>
Complete the night audit in line with the standards and procedures of the resort for night manager.</li><li>
Submit housekeeping and cleaning requests as required.</li><li>
Ensure all Team Members are up to date with current facts of the hotel products and services including room types, rates, relatives and facilities, food and beverage outlets, spa and health club.</li></ul> 

Qualifications 
<ul><li>
Diploma in Tourism / Hospitality Management</li><li>
Minimum 2 years of relevant experience in a similar capacity</li><li>
Excellent reading, writing and oral proficiency in English language</li><li>
Ability to speak Russian and other languages and basic understanding of local languages will be an advantage</li></ul></div>

Duty Manager (Russian Speaker)

Join Anantara and explore 22   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.