Urwah Admin

Andaz

<div><div><p>Summary</p><div><div><div>
As a Guest Service Officer - Reservation, you are responsible for providing professional and customer-focused service to our guests, ensuring a memorable Andaz experience. You are expected to contribute positively towards the smooth and efficient day-to-day operation of the reservation department and guest services to successfully achieve departmental goals.</div></div><br>
</div></div><div><p>
Qualifications</p><div><div><div>
Diploma/qualification in Hospitality or Tourism Management<br>
Excellent English communications on both verbal and writing skills<br>
Well versed with Opera system are beneficial</div></div></div></div></div>

GUEST SERVICE OFFICER-RESERVATIONS

<div><div><p>Summary</p><div><p>
The Materials Clerk is responsible for verifying, recording, and organizing all incoming goods to the hotel. This role ensures deliveries meet Hyatt and Andaz quality standards while supporting purchasing, culinary, and operational team.</p><ul><li><p>
Receive and inspect all deliveries against purchase orders.</p></li><li><p>
Record items accurately in the procurement system (e.g., Birch Street).</p></li><li><p>
Maintain clean, organized receiving and storeroom areas.</p></li><li><p>
Ensure proper storage and food safety compliance (HACCP).</p></li><li><p>
Communicate variances or damaged goods to Purchasing and relevant departments.</p></li><li><p>
Coordinate with vendors and internal teams for timely distribution of goods.</p></li></ul></div></div><div><p>
Qualifications</p><div><ul><li><p>
Previous receiving or warehouse experience preferred.</p></li><li><p>
Strong organizational and communication skills.</p></li><li><p>
Ability to lift and handle goods safely.</p></li><li><p>
Basic computer skills.</p></li></ul></div></div></div>

MATERIALS CLERK

<div><div><p>Summary</p><div><p>
Are you a visionary sales leader with a passion for luxury hospitality? This is your opportunity to join an iconic lifestyle destination and drive exceptional results.</p><p><b>
Your Role:</b></p><ul><li>
Develop and execute innovative sales strategies to maximize revenue.</li><li>
Build lasting relationships with high-profile clients and partners.</li><li>
Lead and inspire a high-performing sales team.</li><li>
Represent our brand at key industry events and networking platforms.</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Education: Bachelor&rsquo;s degree in Hospitality Management, Business Administration, or related field.</li><li><p>
Experience:</p><br>
<p></p><ul><li>
At least 3&ndash;5 years in a senior leadership role managing sales teams.</li></ul></li><li>
Industry Knowledge:<ul><li>
Deep understanding of luxury hotel market trends, distribution channels, and high-end clientele.</li><li>
Strong network within luxury travel, corporate, and lifestyle segments.</li></ul></li><li>
Skills:<ul><li>
Exceptional leadership and team management capabilities.</li><li>
Strategic thinker with proven ability to drive revenue and market share.</li><li>
Excellent negotiation, presentation, and communication skills.</li></ul></li><li>
Technical:<ul><li>
Proficiency in CRM systems and hotel revenue management tools.</li><li>
Familiarity with digital sales strategies and luxury brand positioning.</li></ul></li><li>
Personal Attributes:<ul><li>
Results-driven, innovative, and highly adaptable.</li><li>
Strong relationship-building and networking skills.</li></ul></li></ul></div></div></div>

DIRECTOR OF SALES

<div><div><p>Summary</p><div><p><b>
Duties and responsibilities related to the Technician role:</b></p><ul><li><p>
Perform routine <b>Preventive Maintenance (PPM)</b> on guest rooms and public areas, including checking HVAC filters, lighting, and plumbing fixtures.</p></li><li><p>
Respond immediately to <b>guest complaints</b> regarding room maintenance (e.g., AC not cooling, clogged drains, faulty lights) to ensure guest comfort.</p></li><li><p>
Carry out general repairs across multiple trades, including basic electrical work, plumbing, carpentry, and painting/polishing.</p></li><li><p>
Troubleshoot and repair mechanical and electrical equipment, such as fan coil units, pumps, and kitchen appliances.</p></li><li><p>
Conduct daily rounds to inspect plant rooms, read utility meters, and monitor critical systems like boilers and chillers.</p></li><li><p>
Maintain accurate records of all work performed, spare parts used, and time spent on tasks using the hotel's work order system.</p></li><li><p>
Ensure all work is performed in strict adherence to <b>Health &amp; Safety</b> regulations and hotel safety policies (e.g., Lockout-Tagout).</p></li><li><p>
Assist other engineering teams (specialists) during major repairs or projects as needed.</p></li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Qualification in Electrical/Mechanical Engineering and/or Building Management desirable</li><li>
Minimum 2 years work experience as Technician/Tradesman in a hotel or 4 years in a similar large building/complex with central plant</li></ul></div></div></div>

TECHNICIAN

<div><div><p>Summary</p><div><p><b>
Duties and responsibilities related to the Sous Chef &ndash; All Day Dining role:</b></p><ul><li><p>
Assist the Chef de Cuisine in managing the daily operations of the high-volume <b>All Day Dining</b> restaurant, covering Breakfast, Lunch, and Dinner services.</p></li><li><p>
Supervise the preparation, setup, and maintenance of extensive <b>buffets</b>, ensuring food is constantly replenished, fresh, and visually appealing throughout the service.</p></li><li><p>
Oversee the execution of the &agrave; la carte menu, ensuring consistency in taste, portion size, and presentation standards.</p></li><li><p>
Lead, schedule, and train the kitchen brigade (Demi Chefs, Commis), managing their performance and ensuring a smooth workflow during peak rush hours.</p></li><li><p>
Strictly monitor <b>food waste</b> and manage production levels to control food costs, particularly regarding buffet leftovers.</p></li><li><p>
Enforce all <b>HACCP</b> and food safety regulations, conducting daily hygiene checks of the kitchen, buffet lines, and storage areas.</p></li><li><p>
Manage the ordering and inventory of ingredients, ensuring stock levels are adequate for the high volume of guests without over-ordering.</p></li><li><p>
Handle guest requests and dietary requirements (e.g., gluten-free, allergens) promptly and professionally during service.</p></li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Minimum 2 years work experience as Sous Chef or 4 years as Chef de Partie in a hotel or large restaurant with good standards</li><li>
Balance of creativity, precision and leadership with an emphasize on guest interaction</li><li>
Excellent knowledge of modern dishes and cooking techniques</li><li>
Strong organizational and multitasking skills</li><li>
Ability to lead and mentor a young team</li><li>
Preferably with experience in luxury international brands</li><li>
Qualification in Kitchen Production or Management will be an advantage</li><li>
Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential</li><li>
Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.</li></ul></div></div></div>

SOUS CHEF - ALL DAY DINING

<div><div><p>Summary</p><div><p><b>
Duties and responsibilities related to Marketing Executive role:</b></p><ul><li><p>
Assist in developing and maintaining the Hotel marketing toolkit, ensuring it reflects the latest branding updates and refinements while staying aligned with the Andaz Doha brand and each outlet&rsquo;s unique identity.</p></li><li><p>
Support the marketing department in implementing hotel marketing strategies (across F&amp;B, Rooms &amp; Spa) that are consistent with the Andaz Doha brand and tailored to each outlet.</p></li><li><p>
Coordinate hotel (across F&amp;B, Rooms &amp; Spa) marketing campaigns, promotions, and activations to boost brand awareness and customer engagement.</p></li><li><p>
Manage updates and maintenance of all digital and print collateral, including menus, promotional materials, signage, and giveaways, ensuring consistent brand presentation</p></li><li><p>
Oversee the marketing shared drive and content library, organizing all necessary files such as high-quality content, updated menus, monthly listings, and promotional assets to ensure easy access and brand consistency.</p></li><li><p>
Collaborate closely with the Outlet Managers (across F&amp;B, Rooms &amp; Spa) to maintain and execute a comprehensive promotional calendar.</p></li><li><p>
Act as the on-site marketing liaison for all outlets, providing support and coordination as needed. Characteristics.</p></li></ul></div></div><div><p>
Qualifications</p><div><p>
 Education &amp; Experience</p><ul><li>
Bachelor&rsquo;s degree in marketing, Communications, Digital Media, or a related field</li><li>
2&ndash;3 years of hands-on experience in social media management, ideally within hospitality, luxury lifestyle, and F&amp;B.</li><li>
English, Arabic fluency preferred</li><li><p>
Locally available in Qatar</p><p></p><p><br>
Skills &amp; Tools</p></li><li>
Proficient in content creation &amp; editing (e.g., Adobe Creative Cloud, Canva, Lightroom)</li><li>
Strong copywriting, storytelling, and visual design sensibility</li><li>
Familiarity with social media scheduling tools (Hootsuite, Meta Business Suite, Sprinklr) and analytics platforms (Google Analytics).</li><li>
Basic photography/videography knowledge, including lighting and sound design</li><li>
Strong organizational, multitasking, and time-management abilities</li><li>
Excellent communication skills (Arabic &amp; English when required) and attention to detail</li><li>
Analytical mindset for data-driven strategy optimization</li></ul></div></div></div>

MARKETING EXECUTIVE

Join Andaz and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.