Urwah Admin

Andaz

<div><div><p>Summary</p><div><p>
Duties and responsibilities related to the Assistant Manager - Stewarding role:</p><ul><li>
Assist the Chief Steward in overseeing all daily operations of the stewarding department, including dishwashing, pot washing, kitchen cleaning, and equipment storage.</li><li>
Lead, train, schedule, and motivate the stewarding team, conducting daily briefings and managing staff performance.</li><li>
Implement and rigorously enforce all <b>HACCP</b> and food safety standards, ensuring the highest levels of cleanliness and hygiene in all kitchens and back-of-house areas.</li><li>
Manage and control the inventory of all <b>China, Glassware, and Silver (CGS)</b>, conducting regular stock-takes, minimizing breakage, and preparing purchase orders.</li><li>
Oversee the proper handling, dilution, and storage of all cleaning <b>chemicals</b>, ensuring the team is fully trained on COSHH/MSDS safety guidelines.</li><li>
Manage the master cleaning schedule for all kitchens, including deep cleaning of equipment, walk-in fridges, and storage areas.</li><li>
Coordinate closely with the Culinary and Banquet teams to ensure all necessary CGS and kitchen utensils are available, clean, and ready for service and events.</li><li>
Oversee the hotel's F&amp;B waste management and recycling program, ensuring it is efficient and compliant with local standards.</li><li>
Handle administrative duties, including staff rosters, payroll, breakage reports, and chemical consumption reports.</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management</li><li>
Minimum 2 years work experience as Assistant Manager in F&amp;B service, kitchen or stewarding, or as Team Leader in a hotel or large restaurant with good standards</li></ul></div></div></div>

ASSISTANT MANAGER - STEWARDING

<div><div><p>Summary</p><div><p>
To ensure guests are provided with professional and courteous services according to Hyatt&rsquo;s international standards, policies &amp; procedures in order to maximise guest satisfaction.</p></div></div><div><p>
Qualifications</p><div><p>
Students (currently studying) or fresh graduates are preferred.</p><p>
Training Program: 12 months (Starting December 2025)</p></div></div></div>

OPERATIONS TRAINEE - HOUSEKEEPING (12 MONTHS)

<div><p>Summary</p><div><p><b>
Operational Responsibilities</b></p><ul><li>
Maintain inventory of guest supplies, cleaning materials, linen, stationery, and other room-related items.</li><li>
Conduct regular inventory checks of supplies and operating equipment in coordination with the Finance Division.</li><li>
Coordinate with the Materials Manager to ensure timely and adequate floral arrangements throughout the hotel.</li><li>
Supervise pest control and other contracted services to ensure effective and compliant operations.</li><li>
Oversee cleanliness and upkeep of guest rooms, public areas, back-of-house spaces, and employee residences.</li><li>
Manage vendor relationships for employee uniforms and ensure timely distribution.</li><li>
Ensure proper handling, documentation, and storage of lost and found items.</li><li>
Conduct regular inspections of guest rooms and public areas with the Front Office and Housekeeping leadership.</li><li>
Ensure VIP, special request, and long-stay guest rooms are prepared with appropriate amenities.</li><li>
Collaborate with Front Office and Engineering to block rooms for maintenance as needed.</li><li>
Ensure implementation of all brand standards and service touchpoints, including &ldquo;Touches of Hyatt&rdquo; and &ldquo;Rooms Top 20.&rdquo;</li><li>
Act on feedback from Consumer Audits and implement necessary improvements.</li><li>
Foster cross-departmental collaboration to ensure guest satisfaction and operational success.</li><li>
Promote a team-oriented culture within Housekeeping and across departments.</li></ul><p><b>
Administrative Responsibilities</b></p><ul><li>
Maintain and update the Housekeeping Departmental Operations Manual.</li><li>
Conduct regular team briefings and communication meetings.</li><li>
Monitor and update departmental communication logs.</li><li>
Explore and implement new technologies and equipment to improve efficiency.</li><li>
Ensure service standards align with the Operations Manual and brand expectations.</li></ul><p><b>
Financial Responsibilities</b></p><ul><li>
Approve purchase requests and invoices related to Housekeeping operations.</li><li>
Optimize productivity through multi-skilling, flexible scheduling, and task management.</li><li>
Manage departmental costs while maintaining service quality and guest satisfaction.</li><li>
Support monthly forecasting and contribute to the Annual Business Plan for the Rooms Division.</li><li>
Ensure compliance with financial policies, procedures, and timely reporting.</li></ul><p><b>
People &amp; Culture Responsibilities</b></p><ul><li>
Participate in recruitment and selection of Housekeeping staff using competency-based methods.</li><li>
Ensure punctuality, grooming, and professional appearance of all team members.</li><li>
Conduct annual performance reviews and support employee development plans.</li><li>
Plan and implement training programs in coordination with the Training Manager.</li><li>
Support Departmental Trainers and provide ongoing coaching and mentoring.</li><li>
Align work schedules with business needs and performance metrics.</li><li>
Encourage innovation, recognize contributions, and promote a culture of excellence.</li><li>
Uphold Hyatt&rsquo;s People Philosophy and core values in daily operations.</li><li>
Ensure team adherence to hotel policies, safety regulations, and hygiene standards.</li><li>
Act on Employee Opinion Survey results and implement relevant improvements.</li><li>
Attend and contribute to training sessions and leadership meetings.</li><li>
Maintain awareness of labor laws and employee relations best practices.</li><li>
Represent the hotel professionally in all interactions with external stakeholders.</li><li>
Ensure understanding and compliance with the Employee Handbook and hotel policies.</li></ul></div></div><p></p>

HOUSEKEEPING MANAGER

<div><div><p>Summary</p><div><p><b>
About the Restaurant:</b> <b>La Coco Social</b>&mdash;Palm Jumeirah&rsquo;s laid-back kitchen, bar &amp; lounge where all ages come together. Enjoy international comfort food, handcrafted drinks, and a cozy space to connect, play board games, and unwind by the beach.</p><p>
We are looking for a passionate and service-oriented <b>Bartender </b>to join our team. You will be responsible to provide an excellent and consistent level of service to your customers. The Bartender / Cashier is responsible to assist with the customer and bar service at the hotel's selected beverage outlets.</p></div></div><div><p>
Qualifications</p><div><p>
Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must</p></div></div></div>

BARTENDER (LA COCO SOCIAL RESTAURANT)

<div><div><p>Summary</p><div><p><b>
Experience &amp; Industry Knowledge</b></p><ul><li>
Minimum 7+ years of progressive experience in corporate sales within the hospitality or luxury travel sector.</li><li>
In-depth understanding of B2B corporate travel partnerships, including Travel Management Companies (TMCs), multinational corporations, and global account structures.</li><li>
Strong grasp of domestic and international corporate travel trends, evolving client expectations, and competitive market dynamics.</li><li>
Proven success in leading and executing strategic sales initiatives to drive sustainable revenue growth.</li></ul><p><b>
Sales &amp; Relationship Management</b></p><ul><li>
Lead business development efforts by identifying, targeting, and securing high-value corporate accounts.</li><li>
Cultivate and maintain strong relationships with corporate clients, TMCs, and key decision-makers.</li><li>
Negotiate complex contracts, preferred agreements, and long-term partnerships to maximize revenue.</li><li>
Represent the brand at major corporate forums, networking events, and trade shows.</li><li>
Collaborate with marketing and commercial teams to develop customized proposals, presentations, and campaigns for key accounts.</li></ul><p><b>
Strategic &amp; Commercial Acumen</b></p><ul><li>
Conduct detailed market analysis and competitor benchmarking to refine sales strategies.</li><li>
Develop innovative pricing structures and commercial models tailored to large-scale corporate accounts.</li><li>
Utilize sales metrics, revenue data, and KPIs to evaluate performance, forecast growth, and optimize strategies.</li><li>
Provide strategic insights to senior leadership on market positioning and revenue opportunities.</li></ul><p><b>
Operational Excellence</b></p><ul><li>
Partner with operations, reservations, events, and guest experience teams to ensure seamless service delivery for corporate clients.</li><li>
Ensure adherence to brand standards and contractual obligations across all corporate transactions.</li><li>
Drive process improvements and implement best practices to enhance efficiency and client satisfaction.</li></ul><p><b>
Leadership &amp; Team Collaboration</b></p><ul><li>
Mentor and support Sales Managers and Executives, fostering a high-performance and growth-oriented culture.</li><li>
Share market intelligence, client insights, and industry trends with peers and cross-functional teams.</li><li>
Contribute actively to the broader commercial strategy by aligning corporate sales initiatives with organizational goals.</li></ul></div></div><div><p>
Qualifications</p><div><p><b>
Qualifications</b></p><ul><li>
Bachelor&rsquo;s degree in Business, Hospitality, Tourism, or a related field; MBA preferred.</li><li>
Demonstrated success in corporate sales, business development, or luxury hospitality sales.</li><li>
Strong presentation, proposal development, and client engagement skills.</li><li>
Proficiency in CRM systems, reporting tools, and Microsoft Office Suite.</li></ul></div></div></div>

ASSOCIATE DIRECTOR OF SALES, CORPORATE

<div><div><p>Summary</p><div><p>
Duties and responsibilities related to the Spa Manager role:</p><ul><li>
Develop and implement the overall spa strategy, including its service menu, pricing, and wellness concepts, to align with the hotel's luxury positioning.</li><li>
Prepare and manage the annual spa <b>budget</b>, closely monitoring revenues, labor costs, and operational expenses to maximize <b>profitability</b>.</li><li>
Lead, recruit, train, and manage the performance of the entire spa team, including therapists, receptionists, and attendants, to ensure exceptional service.</li><li>
Drive spa revenue by developing and executing marketing promotions, managing guest memberships, and motivating the team to achieve <b>retail sales targets</b>.</li><li>
Oversee all daily operations, ensuring the spa's ambiance, cleanliness, and service standards are impeccably maintained at all times.</li><li>
Manage guest relations, personally handling any escalated feedback or complaints to ensure guest satisfaction and loyalty.</li><li>
Control all spa inventory, from professional treatment products to retail items, managing stock levels, placing orders, and conducting regular audits.</li><li>
Ensure the spa is in full compliance with all local health, safety, and licensing regulations.</li><li>
Stay current with <b>industry trends</b>, introducing new treatments, wellness technologies, and products to keep the spa competitive.</li></ul></div></div><div><p>
Qualifications</p><div><ul><li>
Ideally with a University Degree or Diploma in Spa Management and/or Hospitality/Tourism Management.</li><li>
Minimum 2 years work experience as Assistant Spa Manager.</li><li>
Aesthetic qualification in treatments and training will be of great advantage</li></ul></div></div></div>

SPA MANAGER

Join Andaz and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.