Qureos Mentor

Andersen in the United Arab Emirates

<div>
 
 
 Are you a tech-savvy problem solver with a passion for IT support?
 
 
 
 We are looking for an
 
 IT Support Specialist
 
 to join our team and ensure smooth IT operations while safeguarding the company&rsquo;s data and systems.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide technical support for hardware, software, and network-related issues.
 </li>
 <li>
 Troubleshoot and resolve IT system failures, connectivity problems, and security incidents.
 </li>
 <li>
 Install, configure, and maintain computers, printers, and IT equipment.
 </li>
 <li>
 Manage user accounts, email configurations, and access control.
 </li>
 <li>
 Provide support for
 
 MS Office applications
 
 (Word, Excel, PowerPoint, Outlook, Teams), including installation, updates, and troubleshooting.
 </li>
 <li>
 Implement and manage
 
 data backup and disaster recovery procedures
 
 to ensure business continuity.
 </li>
 <li>
 Monitor and enforce
 
 cybersecurity protocols
 
 to protect company data, including firewall management, antivirus updates, and vulnerability patching.
 </li>
 <li>
 Identify and mitigate potential security risks through regular system audits and monitoring.
 </li>
 <li>
 Maintain IT documentation, inventory, and asset management.
 </li>
 <li>
 Coordinate with external vendors for IT-related purchases and services.
 </li>
 <li>
 Assist in setting up and maintaining office networks and servers.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Degree in IT, Computer Science, or a related field.
 </li>
 <li>
 Proven experience in technical support, troubleshooting, and network/system administration.
 </li>
 <li>
 Strong knowledge of
 
 Windows, Mac, cloud-based applications, and MS Office Suite
 
 .
 </li>
 <li>
 Familiarity with
 
 firewalls, intrusion detection systems, encryption tools, and cybersecurity protocols
 
 .
 </li>
 <li>
 Experience implementing and maintaining
 
 backup policies and disaster recovery plans
 
 .
 </li>
 <li>
 Ability to identify and respond to
 
 phishing, malware, and other cyber threats
 
 .
 </li>
 <li>
 Strong problem-solving skills and ability to work under pressure.
 </li>
 <li>
 Excellent communication and teamwork abilities.
 </li>
 </ul>
 
 
</div>

Information Technology Support Specialist

Join Andersen in the United Arab Emirates and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Andersen in the United Arab Emirates

ABOUT_COMPANY

Information Technology Support Specialist