Qureos Mentor

Annova Solutions

<div>
 
 
 Responsibility:-
 
 
 
 1. Manage Clients SLAs around productivity, quality, and turnaround time by reviewing daily reports, call barging and note reviews
 
 
 
 2. Ensure attendance, shift adherence and daily productivity
 
 
 
 3. Become the process expert and resolve complex scenarios and doubts
 
 
 
 4. Interact with US clients on daily progress, escalations, exceptions scenarios
 
 
 5. Proactively look for process improvement opportunities and come up with short term and medium-term solutions
 
 
 Successful candidate must have: -
 
 
 
 
 
 1. Strong work ethic, discipline, and attention to details.
 
 
 
 2. Strong spoken and written communication skills
 
 
 
 3. Ability to work in US shifts
 
 
 
 4. US Healthcare voice background is a definite advantage, but not a must have
 
 
 
 5. Ability to read data trends, use the right data while presenting the idea and challenge quo .
 
 
 
 
 
</div>

PE-UHG-International Voice

Join Annova Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Annova Solutions

ABOUT_COMPANY

PE-UHG-International Voice