Qureos Mentor

Anny

Job descriptionWe are looking for a detail-oriented and organized HR Executive to manage and supervise the HR department staff. The ideal candidate is required to stay up-to-date with changes in work legislation and industry standards. They will oversee recruitment and selection processes, develop and implement HR strategies, and handle employee relations. In this role, the HR Executive must ensure compliance with all labor laws, including overtime regulations and minimum wage requirements.Role &amp; responsibilities :<ul><li>ensure compliance with all employment laws and regulations.</li><li>Stay updated on changes in work legislation and industry standards.</li><li>Manage and supervise the HR department staff.</li><li>Oversee recruitment and selection processes, including sourcing, interviewing, and hiring new employees.</li><li>Develop and implement HR strategies, policies, and procedures.</li><li>Design and run employee training and development programs.</li><li>Maintain HR records, including employee files, compensation, and benefits information.</li><li>Handle employee relations and resolve any workplace conflicts or issues.</li><li>Manage employee benefits programs and ensure compliance with regulations.</li><li>Administer compensation and payroll programs and ensure accurate processing of payroll.</li><li>Develop employee recognition and rewards programs.</li><li>Oversee and manage employee wellness and safety programs.</li><li>Manage and resolve employee complaints and grievances.</li><li>Provide HR support and guidance to managers and employees.</li><li>Negotiate and manage labor contracts and collective bargaining agreements.</li><li>Collaborate with other departments to achieve company goals and improve HRw processes.</li><li>Conduct performance evaluations and provide feedback to employees.</li><li>Stay updated on current industry trends and best practices in HR management.</li><li>Develop and maintain positive relationships with government agencies and employee unions.</li></ul>Preferred candidate profile :<ul><li>Ensure compliance with all employment laws and regulations.</li><li>Stay updated on changes in work legislation and industry standards.</li><li>Manage and supervise the HR department staff.</li><li>Oversee recruitment and selection processes, including sourcing, interviewing, and hiring new employees.</li><li>Develop and implement HR strategies, policies, and procedures.</li><li>Design and run employee training and development programs.</li><li>Maintain HR records, including employee files, compensation, and benefits information.</li><li>Handle employee relations and resolve any workplace conflicts or issues.</li><li>Manage employee benefits programs and ensure compliance with regulations.</li><li>Administer compensation and payroll programs and ensure accurate processing of payroll.</li><li>Develop employee recognition and rewards programs.</li><li>Oversee and manage employee wellness and safety programs.</li><li>Manage and resolve employee complaints and grievances.</li><li>Provide HR support and guidance to managers and employees.</li><li>Negotiate and manage labor contracts and collective bargaining agreements.</li><li>Collaborate with other departments to achieve company goals and improve HRw processes.</li><li>Conduct performance evaluations and provide feedback to employees.</li><li>Stay updated on current industry trends and best practices in HR management.</li><li>Develop and maintain positive relationships with government agencies and employee unions.</li></ul>Requirements:<ul><li>Master's degree in Human Resources or a related field.</li><li>Experience in recruiting, training, or organizational development.</li><li>Knowledge of MS Office, HRIS, ATS, and HR analytics.</li><li>Excellent communication and interpersonal skills.</li><li>Expertise in resolving conflicts and fostering healthy workplace relationships.</li><li>Strong critical thinking and problem-solving skills.</li><li>Thorough knowledge of employment laws, regulations, and best practices.</li></ul>Perk and Benefits :5 Days working, Saturday and Sunday would be fixed off. paid sick leave, Salary on time.Job Types: Full-time, FresherPay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Internet reimbursement</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

HR Executive

Job descriptionWere Hiring: Customer Care Executive II Female Preferred onlyLocation : Gurugram |Experience: 1-3 Years |Industry : Fashion &amp; LifestyleQualification-Graduate About ANNY :ANNY is a modern, fashion-forward brand redefining luxury in India. Were disrupting the market with globally inspired, premium-quality collections that are both trendy and affordable filling the massive gap between low-quality products and overpriced designer wear. From everyday essentials to statement outfits, were the go-to destination for women who dress to express themselves.Role:We are looking for a Customer Care Executive to be the voice of ANNY and deliver an exceptional customer experience at every touchpoint. This role requires strong communication skills, empathy, and a problem-solving mindset to handle queries, resolve complaints, and ensure a smooth post-purchase journey for our customers.What You'll do:<ul><li>Respond promptly to customer queries via email, WhatsApp, calls, and social media DMs.</li><li>Manage order tracking, returns, exchanges, and refund processes in line with company policies.</li><li>Provide accurate product and order information to assist customers in making purchase decisions.</li><li>Record and escalate unresolved issues to the concerned departments for timely resolution.</li><li>Coordinate with logistics partners to ensure on-time deliveries and returns.</li><li>Share customer insights and feedback with the team to improve processes and product experience.</li></ul>Who You Are :<ul><li>Female candidate with 1 - 3 years experience in customer service, preferably in e-commerce or fashion retail.</li><li>Excellent verbal and written communication skills in English &amp; Hindi.</li><li>Strong problem-solving ability with a customer-first approach.</li><li>Familiarity with CRM tools, order management systems, and MS Excel/Google Sheets.</li><li>Patient, empathetic, and able to handle challenging situations calmly .</li><li>Ability to thrive in a fast-paced, creative environment.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;30,000.00 per monthBenefits:<ul><li>Cell phone reimbursement</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Customer Care Executive

Join Anny and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Anny

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HR Executive

Customer Care Executive