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Ansible Government Solutions LLC

<div>Overview 
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Remote Medical Receptionists) that is to support the Idaho VA Healthcare System. Working hours are Mon-Fri, 8am-6:30pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. 
 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own. 
 
Responsibilities<ul><li>
Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling</li><li>
Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up</li><li>
Manage appointment schedules, Electronic Wait List, recall lists, and pending consults</li>
Accurately schedule appointments within VA timeliness standards (<li> 7 calendar days from consult entry)</li><li>
Answer phones professionally, screen calls, and route or resolve inquiries appropriately</li><li>
Verify patient identity using two VA‑approved identifiers</li><li>
Update and validate demographic and insurance information during patient interactions</li><li>
Explain VA insurance collection requirements to Veterans and families</li><li>
Enter and maintain accurate documentation in CPRS / EHRM</li><li>
Collaborate with VA clinical staff and interdisciplinary care teams</li><li>
Assist with clinic access contingency plans, including rescheduling or shifting patients as needed</li><li>
Escalate scheduling or access issues to VA supervisors per SOP</li><li>
Maintain high customer service standards when interacting with Veterans, families, and staff</li>
Meet VA performance standards for accuracy (<li> 98%), responsiveness, and customer service</li><li>
Participate in required meetings, huddles, reporting, and quality improvement activities</li><li>
Complete related administrative duties as assigned to support daily operations</li></ul>
Qualifications<ul><li>
High School diploma or GED equivalent.</li><li>
Proficiency in written and spoken English.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Basic computer proficiency, including Microsoft Office applications.</li><li>
Basic knowledge of medical terminology.</li><li>
Minimum 6 months of customer service experience.</li><li>
Ability to work remotely and independently in a professional setting.</li><li>
Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.</li><li>
No physical or health restrictions that would interfere with job performance.</li><li>
Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.</li><li>
U.S. citizenship required.</li></ul>
All candidates must be able to:
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Remote Medical Support Assistant (Remote Medical Receptionist)

<div>Overview 
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Remote Medical Receptionists) that is to support the Washington VA Healthcare System. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. 
 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own. 
 
Responsibilities<ul><li>
Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling</li><li>
Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up</li><li>
Manage appointment schedules, Electronic Wait List, recall lists, and pending consults</li>
Accurately schedule appointments within VA timeliness standards (<li> 7 calendar days from consult entry)</li><li>
Answer phones professionally, screen calls, and route or resolve inquiries appropriately</li><li>
Verify patient identity using two VA‑approved identifiers</li><li>
Update and validate demographic and insurance information during patient interactions</li><li>
Explain VA insurance collection requirements to Veterans and families</li><li>
Enter and maintain accurate documentation in CPRS / EHRM</li><li>
Collaborate with VA clinical staff and interdisciplinary care teams</li><li>
Assist with clinic access contingency plans, including rescheduling or shifting patients as needed</li><li>
Escalate scheduling or access issues to VA supervisors per SOP</li><li>
Maintain high customer service standards when interacting with Veterans, families, and staff</li>
Meet VA performance standards for accuracy (<li> 98%), responsiveness, and customer service</li><li>
Participate in required meetings, huddles, reporting, and quality improvement activities</li><li>
Complete related administrative duties as assigned to support daily operations</li></ul>
Qualifications<ul><li>
High School diploma or GED equivalent.</li><li>
Proficiency in written and spoken English.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Basic computer proficiency, including Microsoft Office applications.</li><li>
Basic knowledge of medical terminology.</li><li>
Minimum 6 months of customer service experience.</li><li>
Ability to work remotely and independently in a professional setting.</li><li>
Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.</li><li>
No physical or health restrictions that would interfere with job performance.</li><li>
Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.</li><li>
U.S. citizenship required.</li></ul>
Position Pays: $22.44 - $27.78/hr
All candidates must be able to:
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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<div>Overview 
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Remote Medical Receptionists) that is to support the Oregon VA Healthcare System. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. 
 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own. 
 
Responsibilities<ul><li>
Provide front‑line administrative and clerical support for VA clinics and Community Care scheduling</li><li>
Perform consult intake, patient/provider outreach, appointment scheduling, and follow‑up</li><li>
Manage appointment schedules, Electronic Wait List, recall lists, and pending consults</li>
Accurately schedule appointments within VA timeliness standards (<li> 7 calendar days from consult entry)</li><li>
Answer phones professionally, screen calls, and route or resolve inquiries appropriately</li><li>
Verify patient identity using two VA‑approved identifiers</li><li>
Update and validate demographic and insurance information during patient interactions</li><li>
Explain VA insurance collection requirements to Veterans and families</li><li>
Enter and maintain accurate documentation in CPRS / EHRM</li><li>
Collaborate with VA clinical staff and interdisciplinary care teams</li><li>
Assist with clinic access contingency plans, including rescheduling or shifting patients as needed</li><li>
Escalate scheduling or access issues to VA supervisors per SOP</li><li>
Maintain high customer service standards when interacting with Veterans, families, and staff</li>
Meet VA performance standards for accuracy (<li> 98%), responsiveness, and customer service</li><li>
Participate in required meetings, huddles, reporting, and quality improvement activities</li><li>
Complete related administrative duties as assigned to support daily operations</li></ul>
Qualifications<ul><li>
High School diploma or GED equivalent.</li><li>
Proficiency in written and spoken English.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Basic computer proficiency, including Microsoft Office applications.</li><li>
Basic knowledge of medical terminology.</li><li>
Minimum 6 months of customer service experience.</li><li>
Ability to work remotely and independently in a professional setting.</li><li>
Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.</li><li>
No physical or health restrictions that would interfere with job performance.</li><li>
Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.</li><li>
U.S. citizenship required.</li></ul>
All candidates must be able to:
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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<div>Overview 
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (Medical Receptionist) to support the Salt Lake City VA Medical Center located at 500 S. Foothill Drive, Salt Lake City, UT, 84148. This is a remote position; however, candidates must be willing and able to work onsite if required. Working hours are Mon-Fri, 7am-6pm (8-hour shifts within this window). If you accept employment with Ansible, you must also acknowledge that any assigned schedule is subject to change at the direction of either Ansible or its customers. 
 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own. 
 
Responsibilities<ul><li>
Perform appointment scheduling, tracking, and pre‑ and post‑appointment patient contact in accordance with VA scheduling policies.</li><li>
Serve as the designated scheduler/receptionist and coordinate appointment activities across assigned clinics or departments.</li><li>
Screen and respond to incoming phone calls in a courteous and timely manner; answer patient and provider inquiries regarding services.</li><li>
Validate, update, and maintain accurate patient demographic information, including insurance, contact details, and emergency contacts.</li><li>
Process community care consults and referrals using VA systems, including HSRM, PPMS, VistA, and CPRS.</li><li>
Coordinate and authorize Veteran care with community providers when services are not available or cannot be provided timely by the VA.</li><li>
Communicate with internal medical providers regarding VA Community Care rules, regulations, and appropriate processes.</li><li>
Ensure received medical records and administrative documentation are accurately uploaded and integrated into CPRS and VistA.</li><li>
Monitor and report system issues or outages to the contracting supervisor as needed.</li><li>
Utilize Microsoft Office applications (Outlook, Teams, Word, Excel) daily to support scheduling, communication, and reporting.</li><li>
Deliver high‑quality customer service to Veterans, families, VA staff, physicians, and contractors at all times.</li><li>
Work collaboratively with supervisors, lead schedulers, and team members to ensure timely patient communications and workflow efficiency.</li><li>
Maintain compliance with VA privacy, security, and confidentiality standards, including HIPAA requirements.</li><li>
Perform additional related duties as assigned.</li></ul>
Qualifications<ul><li>
High School diploma or GED equivalent.</li><li>
Proficiency in written and spoken English.</li><li>
Minimum typing speed of 50 words per minute.</li><li>
Basic computer proficiency, including Microsoft Office applications.</li><li>
Basic knowledge of medical terminology.</li><li>
Minimum 6 months of customer service experience.</li><li>
Ability to work remotely and independently in a professional setting.</li><li>
Ability to obtain and maintain a favorable VA background investigation (NACI) and PIV credential.</li><li>
No physical or health restrictions that would interfere with job performance.</li><li>
Ability to complete all required VA onboarding, security, privacy, and mandatory training prior to and during assignment.</li><li>
U.S. citizenship required.</li></ul>
All candidates must be able to:
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
JzTEnSP1W0</div>

Remote Medical Support Assistant (Medical Receptionist)

<div>Overview 
Ansible Government Solutions, LLC (Ansible) is currently recruiting Remote Medical Support Assistants (MSA) to support the various VAMC facilities throughout VA and NC. Working hours are Mon-Fri, 8:00am-4:30pm EST. Weekend coverage may be required on a rotational basis. Competitive packages are available for qualified candidates. 
 
**This position is remote but living in the Birmingham, AL area is required due to occasional On-Site Training taking place at the Birmingham VAMC, located at 700 19th St S, Birmingham, AL 35233.** 
 
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers&rsquo; success as if it is their own. 
 
Responsibilities<ul><li>
Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; and monitor appointments and consults.</li><li>
Provide general reception support in the Release of Information (ROI) offices at various medical centers.</li><li>
Scan insurance cards, protect secure information, and complete all insurance buffer (ICB) encounters required by ICB.</li><li>
Scanning of records and documents into an Electronic Medical Record (EMR) to support HIM functions at medical centers.</li><li>
Make outgoing and receive incoming phone calls.</li><li>
Review requests for reimbursement of travel costs and reconcile claims/vouchers for payments using electronic systems.</li><li>
Review ambulance claims for eligibility and payment.</li><li>
Assist in arranging transportation for eligible patients and work with clinical teams to request appropriate mode of transportation.</li></ul>
Qualifications<ul><li>
Citizen of the United States of America.</li><li>
Ability to speak clearly, hear and write English.</li><li>
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 40-50 wpm with minimum errors.</li><li>
Heavy phone and computer usage, often simultaneously.</li><li>
Familiarity with medical terminology, hospital terminology and/or clinics.</li><li>
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures.</li><li>
Have the following experience or education (or combination of both) to meet minimum qualifications for employment:<ul><li>
Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the knowledge and skills needed to perform the duties of the position. Applicants can substitute one year of education above high school to qualify.</li><li>
One year of education above high school or one to two years of related job experience.</li><li>
Experience/Education combination: Equivalent combination of experience and education qualify for an entry level position for which both education and experience are acceptable.</li></ul></li><li>
Ability to pass a required level of security clearance (NACI-level background check).</li><li>
No sponsorship available</li></ul> 
All candidates must be able to:
<ul><li>Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift</li>
<li>Lift up to 50 lbs from floor to waist</li>
<li>Lift up to 20 lbs</li>
<li>Carry up to 40 lbs a reasonable distance</li>
<li>Push/pull with 30 lbs of force</li>
</ul>
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
KQEWGgiFEd</div>

Join Ansible Government Solutions LLC and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ansible Government Solutions LLC

About Company

Remote Medical Support Assistant (Remote Medical Receptionist)

Remote Medical Support Assistant (Remote Medical Receptionist)

Remote Medical Support Assistant (Remote Medical Receptionist)

Remote Medical Support Assistant (Medical Receptionist)

Remote Medical Support Assistant (Medical Receptionist)