Qureos Mentor

Answer247

<div>Department: Development Team
Reports to: Technical Team Lead 
1. Position Summary 
We are seeking a highly experienced Senior Shopify Web Application Developer with 10+ years of
professional experience, who specializes in Shopify and is deeply knowledgeable about web accessibility
(especially implementing non-overlay ADA / WCAG compliant solutions at the code level). This role goes
beyond theme customization to include app integrations, architecture design, performance optimization,
and accessibility-first user experience delivery. You will serve as a technical leader, defining direction,
raising code standards, and mentoring the engineering team. 
2. Key Responsibilities<ul><li> 
Architect, design, and build Shopify-based web applications and storefronts (frontend + backend +</li></ul>
infrastructure integrations)<ul><li>Develop and customize Shopify themes using Liquid (sections, schema, metafields, etc.)</li><li>Integrate with Shopify APIs (Admin, Storefront), GraphQL/REST endpoints, Webhooks, and build</li></ul>
custom apps<ul><li>Work in Shopify Plus / multi-store environments to deliver complex features (e.g. custom checkout</li></ul>
flows, advanced promotions, membership logic)<ul><li>Implement headless or Jamstack architectures with React, Next.js, Vue, SSR/SSG where applicable</li><li>Refactor existing systems, optimize performance (loading time improvements, caching strategies, code</li></ul>
splitting, image optimization)<ul><li>Lead code reviews and set up/operate CI/CD pipelines for automated deployments</li><li>Mentor junior and mid-level engineers; establish coding conventions and development best practices</li><li>Produce technical documentation (API specs, architecture diagrams, operational guides)</li><li>Integrate external systems (payment gateways, ERP, CRM, logistics APIs, etc.)</li><li>Design and implement UI/UX elements in adherence to non-overlay ADA / WCAG accessibility</li></ul>
standards<ul><li>Ensure keyboard accessibility, screen reader support, focus management, contrast ratios, alt text,</li></ul>
ARIA attributes, etc. - Build accessibility from the ground up rather than via overlay scripts or bandaid fixes 
3. Required Qualifications<ul><li> 
10+ years of professional software/web development experience</li><li>Strong Shopify-centric experience (preferably 5+ years working intensively on Shopify projects)</li><li>Deep mastery of Liquid templating and Shopify theme architecture</li><li>Proven experience with Shopify Admin / Storefront APIs, GraphQL / REST</li><li>Custom app development and theme-app integration experience</li><li>Proficiency in frontend frameworks (React, Next.js, Vue, etc.) in a Shopify or headless context</li><li>Experience with SQL / NoSQL database design and operations</li><li>Proficient at version control (Git) and CI/CD tooling</li><li>Excellent problem-solving skills, architectural design capability, and analytical thinking</li><li>Strong communication skills and ability to collaborate across teams</li></ul> 
4. Preferred / Bonus Skills<ul><li> 
Experience with cloud infrastructure (AWS / GCP / Azure) including serverless components (Lambda,</li></ul>
S3, API Gateway, etc.)<ul><li>Experience with Docker / Kubernetes for deployments and orchestration</li><li>Handling high-traffic scenarios including caching strategies, CDN integration</li><li>Hands-on experience with advanced Shopify features: Shopify Functions, Checkout UI Extensions,</li></ul>
Web Components, etc.<ul><li>Experience building and scaling multi-store / multi-tenant Shopify environments</li><li>Experience in A/B testing, conversion optimization, SEO, performance tuning</li><li>Experience integrating marketing analytics tools like Google Tag Manager, GA4</li><li>Experience with internationalization (i18n), multi-currency, multilingual stores</li></ul>
About ContactPoint360
If you want to be the next CEO&hellip; we&rsquo;re not joking.
Our CEO started on the phones as a customer service agent. Around here, nothing is impossible when you lead with curiosity, kindness, and the right mindset.
ContactPoint360 is a Canadian, people-first company with 5,000 incredible humans across 12 countries. We&rsquo;re proud that 70% of our leaders grew from within, proof that growth isn&rsquo;t just a promise, it&rsquo;s our culture. From day one, you&rsquo;ll have a clear career path, real support, and a team that believes in your potential before you even see it yourself. We care about people, and we&rsquo;re big believers in building futures, not just filling roles.
If you&rsquo;re hungry, if you care, if you want to build a real career instead of just collecting a paycheck, you&rsquo;re in the right place. We&rsquo;ll give you the tools, the mentorship, and the path from day one. This is where potential turns into progression. Welcome home.
Our Purpose:
Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients&rsquo; customers into loyal advocates for life. Check out our YouTube video: https://youtu.be/AsPjX-5uyQQ</div>

Senior Shopify Web Application Developer (10+ Years Experience, Accessibility-First)

<div>Job Title: Real-Time Adherence (RTA) Analyst
Department: Workforce Management
Location: Bangalore
Job Summary: The Real-Time Adherence (RTA) Analyst plays a critical role in ensuring operational efficiency and adherence to schedules within our organization. This role involves real-time monitoring of agent activities, identifying deviations from schedules, and taking proactive measures to address them to optimize workforce utilization and maintain service levels.
Key Responsibilities:<ul><li>
Monitor real-time adherence of agents to schedules using workforce management software.</li><li>
Identify and address deviations from schedules promptly, including late arrivals, extended breaks, and off-phone time.</li><li>
Communicate real-time adherence issues to supervisors and managers, providing actionable insights and recommendations to improve adherence performance.</li><li>
Collaborate with scheduling and forecasting teams to adjust schedules as needed to accommodate fluctuations in workload and optimize resource allocation.</li><li>
Generate real-time and historical reports on adherence performance, analyzing trends and identifying areas for improvement.</li><li>
Provide feedback and coaching to agents and supervisors on adherence best practices and performance improvement opportunities.</li><li>
Assist in the development and implementation of RTA policies, procedures, and initiatives to enhance workforce management effectiveness.</li></ul>
Qualifications and Skills:<ul><li>
Bachelor's degree in Business Administration, Operations Management, or a related field preferred.</li><li>
Minimum 1 year of experience in a workforce management or contact center environment, with a focus on real-time monitoring and adherence.</li><li>
Proficiency in workforce management software, such as [mention specific software if applicable].</li><li>
Strong analytical skills with the ability to interpret data and trends effectively.</li><li>
Excellent communication and interpersonal skills, with the ability to communicate complex information clearly and concisely.</li><li>
Ability to work independently and collaboratively in a fast-paced, dynamic environment.</li><li>
Detail-oriented with a focus on accuracy and attention to detail.</li><li>
Flexibility to work rotating shifts and weekends as needed.</li></ul> 
Rotational Shift
At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long-term, and build a team of smart, driven professionals who thrive in a high-growth, high-impact environment. We&rsquo;re not just a service provider&mdash;we&rsquo;re a partner in driving real results. ContactPoint360 is where innovation, execution, and customer obsession meet. 
We are one of the fastest-growing BPOs in the world, and our secret is simple: it&rsquo;s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360&rsquo;s leaders were promoted from within? Our CEO&rsquo;s journey, starting as a phone agent, reflects our commitment to genuine care for our people&mdash;it&rsquo;s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren&rsquo;t just welcomed&mdash;they&rsquo;re essential. 
Our Purpose:
Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients&rsquo; customers into loyal advocates for life.</div>

Real Time Analyst

<div>We&rsquo;re seeking a visionary Advanced SEO Specialist with 5+ years of experience to redefine how businesses leverage search engines, AI platforms, and cutting-edge tools for growth. If you&rsquo;re passionate about blending data, technology, and creativity to drive measurable results, this is your chance to make a lasting impact. 
What You&rsquo;ll Do:
Be the Architect of AI-optimized SEO Strategies<ul><li>B2B &amp; SaaS Lead Generation: Design and execute cutting-edge SEO strategies that transform organic traffic into high-quality leads, delivering measurable ROI.</li><li>Generative Engine Optimization (GEO): Lead the charge in optimizing content for AI-driven platforms like ChatGPT, Gemini, and other conversational AI tools. Ensure our content dominates in the era of generative search.</li><li>Performance Optimization: Use advanced tools and data insights to boost organic traffic, CTRs, and conversions, staying ahead of algorithm updates and industry trends.</li><li>Online Reputation Management (ORM): Leverage SEO to monitor, manage, and enhance our online reputation. Use sentiment analysis and data-driven strategies to address ORM challenges proactively.</li></ul>
Be the Champion of Data-Driven Decision-Making<ul><li>
Advanced Analytics: Master tools like Google Analytics 4 (GA4), Looker Studio, SEMrush, Ahrefs, HubSpot, and Tableau to uncover growth opportunities, analyze performance, and present actionable insights to stakeholders.</li><li>
Real-Time Optimization: Make swift, strategic adjustments using real-time data to outpace competitors and adapt to evolving search algorithms.</li><li>
Technical SEO Mastery: Diagnose and resolve complex technical SEO issues, including site speed, crawlability, indexing, and structured data, using tools like Screaming Frog, DeepCrawl, Botify, and Lighthouse.</li></ul>
Be the Collaborator Who Drives Results<ul><li>Cross-Functional Leadership: Partner with marketing, product, and tech teams to align SEO strategies with business goals and KPIs.</li><li>Content Optimization: Collaborate with content creators to ensure assets are optimized for both traditional and generative search engines, maximizing engagement and relevance.</li><li>Stakeholder Communication: Translate complex data insights into clear, compelling narratives for technical and non-technical audiences alike.</li></ul> 
What Makes You the Perfect Fit?<ul><li>Experience: 5+ years of hands-on SEO experience, with a proven track record in B2B and SaaS lead generation.</li><li>AI &amp; GEO Expertise: Demonstrated success in optimizing content for AI-driven search engines and conversational platforms like ChatGPT, Gemini, and Perplexity AI.</li><li>Data-Driven Mindset: Proficiency in turning data into actionable insights, with expertise in tools like Google Analytics 4 (GA4), Search Console, SEMrush, Ahrefs, and HubSpot.</li><li>Technical SEO Skills: Deep understanding of technical SEO, including site architecture, structured data, and performance optimization using tools like Screaming Frog, DeepCrawl, and Botify.</li><li>AI-Powered SEO Tools: Familiarity with advanced AI-driven SEO tools like:</li><li>Surfer SEO (for content optimization and SERP analysis)</li><li>Frase (for AI content generation and optimization)</li><li>MarketMus (for content strategy and topic clustering)</li><li>BrightEdge (for AI-driven SEO insights and automation)</li><li>RankMath or Yoast SEO (for on-page optimization)</li><li>PageSpeed Insights and Web Vitals (for performance optimization)</li></ul><ul><li>
Analytical Thinker: Ability to interpret complex data and present it in a clear, actionable way.</li><li>
Adaptability: A forward-thinking self-starter who thrives in fast-paced environments and stays ahead of industry trends</li></ul> 
Why Join Us?<ul><li>Impactful Work: Your strategies will directly shape our business outcomes and position us as a leader in the B2B and SaaS space.</li><li>Innovation-Driven Culture: Be part of a team that embraces creativity, experimentation, and cutting-edge technology.</li><li>Career Growth: Access opportunities for professional development in a fast-growing, forward-thinking company.</li><li>Collaborative Environment: Work in a supportive, dynamic workplace where your ideas are valued and innovation is rewarded.</li></ul>
Ready to Lead the SEO Revolution?
If you&rsquo;re excited to redefine what&rsquo;s possible in SEO and AI-driven search optimization, we&rsquo;d love to hear from you!
Apply Now and let&rsquo;s shape the future of search together.
At ContactPoint360, we are relentlessly focused on delivering exceptional customer experiences. As the fastest-growing BPO on the planet, with over 5,000 teammates across 10 global locations, we combine cutting-edge technology with innovative strategies to help our clients succeed. Our approach is simple: obsess over customers, think long-term, and build a team of smart, driven professionals who thrive in a high-growth, high-impact environment. We&rsquo;re not just a service provider&mdash;we&rsquo;re a partner in driving real results. ContactPoint360 is where innovation, execution, and customer obsession meet. 
We are one of the fastest-growing BPOs in the world, and our secret is simple: it&rsquo;s our people. We invest in our people and develop them into future leaders. Did you know 50% of ContactPoint360&rsquo;s leaders were promoted from within? Our CEO&rsquo;s journey, starting as a phone agent, reflects our commitment to genuine care for our people&mdash;it&rsquo;s in our DNA.
Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren&rsquo;t just welcomed&mdash;they&rsquo;re essential. 
Our Purpose:
Our goal is to create the best human experience, ensure the highest client satisfaction, and transform clients&rsquo; customers into loyal advocates for life.</div>

Advanced SEO Specialist

Join Answer247 and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Answer247

ABOUT_COMPANY

Senior Shopify Web Application Developer (10+ Years Experience, Accessibility-First)

Real Time Analyst

Advanced SEO Specialist