Qureos Mentor

Antech Diagnostics

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
The Target Pay Range for this position is $84,000-105,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
The Senior Computer Hardware Engineer is a member of Antech’s In-House Diagnostics (IHD) R&D Engineering team, leading the advancement of veterinary clinical diagnostic platforms. This role demands cross-functional collaboration and leadership in complex engineering projects. The Sr. Computer Hardware Engineer defines physical systems architectures and selects physical platforms to support the development and rollout of advanced digital products. This role also validates system configurations, confirms security compliance, and advises on the hardware and infrastructure needed to support our next-generation informatics platforms across thousands of veterinary clinics. D rives technology choices and maintains oversight of on-market digital products and applications.
 
Essential Duties and Responsibilities
 
Define computer hardware system requirements by partnering with Commercial, Customer Support, Service, R&D, Cloud Services, and IT to align product requirements with intended use, customer needs, and field infrastructure capabilities.
 
Define physical and performance specifications based on requirements, such as CPU, motherboard, RAM, Power Supply, Cooling, and Peripherals.
 
Partner with Procurement on vendor selection.
 
Test, Validate and approve new system configurations (routers, printers, network topology, Windows-based computers) as part of product deployment.
 
Act as SME for recommended off-the-shelf hardware, ensuring chosen platforms meet product performance and lifecycle requirements.
 
Manage on-market configurations and maintain architecture of MDT for various product lines
 
Validate product security requirements against system builds in collaboration with the Product Security Office.
 
Manage OEM and Licensing Agreements for various products and participate in contract negotiations
 
Participate in product readiness reviews, confirming that infrastructure and clinic environments support launch.
 
Document configuration standards and provide field deployment guidelines for consistent and reliable installs.
 
Troubleshoot and resolve escalated deployment issues related to product hardware or system configuration.
 
Provide input on future product designs from a systems perspective, ensuring scalability and maintainability in clinic deployments.
 
Investigate and propose continuous improvement options and technologies
 
Education and Experience
 
Bachelor’s degree in Computer Science, Engineering, related field, or equivalent experience.
 
7+ years of computer or systems engineering experience, with emphasis on product deployment and/or regulated environments.
 
Strong knowledge of Windows operating systems and enterprise administration.
 
Working knowledge of networking fundamentals (routers, topology, connectivity).
 
Familiarity with validation of security requirements and secure build practices.
 
Experience with medical devices, informatics, or healthcare IT strongly preferred.
 
Certifications (Microsoft, CompTIA, Cisco) are a plus but not required.
 
Knowledge, Skills and Abilities
 
Product-focused mindset with ability to balance technical rigor against field realities.
 
Strong cross-functional collaborator with R&D, Cloud Services, IT, and Product Security.
 
Effective communicator able to translate system requirements into practical deployment guidance.
 
Travel
 
Will there be notable travel in this position? No Percent of time: 5%
 
Working Conditions
 
This is an on-site role in Antech’s Loveland R&D facility. The associate will split time between a typical office environment and laboratories. Typical office environment including the use of cubicles, computers and overhead lighting. Temperature extremes will be minimal to nonexistent. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, database management, email, and the Internet. The associate must occasionally lift and/or move up to 15 pounds.
 
Laboratories include the opto-mechanical lab, electronics lab, and the assay development lab. The associate will be trained in lab safety and will be expected to use basic engineering tools associated with small opto-electronic devices. The role will involve handling of veterinary diagnostic specimens and will require biosafety and bloodborne pathogen training. The associate is also expected to be able to be trained in the use of machine shop equipment and should be capable of independent work.
 
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to make presentations and communicate with people in an office environment.
 
The role does not include significant travel commitments, but may require occasional travel to contract manufacturing sites, including travel on short notice.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Senior Computer Hardware Engineer (Loveland, CO)

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
The Target Pay Range for this position is $73,000-90,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
We are seeking a detail-oriented and proactive Quality Engineer with experience in veterinary biotechnology to join our growing team. In this role, you will ensure all biotech products—ranging from vaccines to diagnostic tools—meet internal quality standards and comply with veterinary industry regulations. You will work cross-functionally to support product development, manufacturing, and compliance throughout the product lifecycle.
 
Key Responsibilities: 
Provide quality engineering support to manufacturing operations , including batch record review, deviation management, and in-process control monitoring.
 
Assist in resolving quality issues on the production floor by collaborating with manufacturing, quality control, and engineering teams.
 
Implement, and maintain quality systems in compliance with standard requirements and regulations (e.g., USDA APHIS, FDA CVM, ISO).
 
Support validation and qualification of manufacturing equipment, utilities, and processes (IQ/OQ/PQ).
 
Manage Nonconforming Material Reports (NCMRs) , including investigation, segregation, documentation, and disposition of nonconforming products, and leading the Material Review Board.
 
Lead and participate in root cause investigations and implement corrective and preventive actions (CAPA) related to manufacturing deviations and product issues.
 
Collaborate with Operations, R&D and regulatory teams during the development and scale-up of new products.
 
Analyze trends in manufacturing quality data to identify opportunities for continuous improvement and risk reduction.
 
Support lot release testing, stability studies, and regulatory compliance activities.
 
Conduct and support internal and external audits, including USDA CVB and FDA CVM inspections.
 
Maintain and improve quality system documentation, such as batch records, part specifications, manufacturing travelers, etc.
 
Ensure supplier-provided materials meet quality standards and support incoming inspections.
 
Provide training on GMP, GLP, and manufacturing-related quality practices.
 
Qualifications: 
Bachelor's degree in biotechnology, Biomedical Engineering, Biology, or related field.
 
A minimum of 4-7+ years of quality assurance experience, preferably in a regulated industry or equivalent combination of education and experience.
 
Familiarity with GMP, GLP, QSR, and ISO 9001/13485 standards.
 
Experience managing nonconforming materials, investigations, and dispositions.
 
Proficiency in quality tools such as CAPA, FMEA, Root Cause Analysis, and 8D.
 
Solid documentation, analytical, and communication skills.
 
Preferred Qualifications: 
Experience supporting biologics manufacturing in a USDA-licensed facility.
 
Knowledge of aseptic manufacturing and cleanroom compliance requirements.
 
Certified Quality Engineer (CQE) or Six Sigma certification.
 
Experience supporting regulatory inspections (USDA CVB, FDA CVM).
 
Knowledge of veterinary biologic regulations (e.g., USDA Center for Veterinary Biologics).
 
Working Conditions
 
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding . The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms . The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment . The associate is occasionally required to sit and stoop, bend, kneel, or crouch.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Quality Engineer II (Longmont, CO)

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
The Target Pay Range for this position is $70,000-90,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
We are seeking a detail-oriented and proactive Quality Engineer with experience in veterinary biotechnology to join our growing team. In this role, you will ensure all biotech products, ranging from vaccines to diagnostic tools, meet internal quality standards and comply with veterinary industry regulations. You will work cross-functionally to support product development, manufacturing, and compliance throughout the product lifecycle.
 
Essential Duties and Responsibilities
 
Provide quality engineering support to manufacturing operations, including batch record review, deviation management, and in-process control monitoring.
 
Assist in resolving quality issues on the production floor by collaborating with manufacturing, quality control, and engineering teams.
 
Implement, and maintain quality systems in compliance with standard requirements and regulations (e.g., USDA APHIS, FDA CVM, ISO).
 
Support validation and qualification of manufacturing equipment, utilities, and processes (IQ/OQ/PQ).
 
Manage Nonconforming Material Reports (NCMRs) , including investigation, segregation, documentation, and disposition of nonconforming products, and leading the Material Review Board.
 
Lead and participate in root cause investigations and implement corrective and preventive actions (CAPA) related to manufacturing deviations and product issues.
 
Collaborate with Operations, R&D and regulatory teams during the development and scale-up of new products.
 
Analyze trends in manufacturing quality data to identify opportunities for continuous improvement and risk reduction.
 
Support lot release testing, stability studies, and regulatory compliance activities.
 
Conduct and support internal and external audits, including USDA CVB and FDA CVM inspections.
 
Maintain and improve quality system documentation, such as batch records, part specifications, manufacturing travelers, etc.
 
Ensure supplier-provided materials meet quality standards and support incoming inspections.
 
Provide training on GMP, GLP, and manufacturing-related quality practices.
 
Education and Experience
 
Bachelor's degree in biotechnology, Biomedical Engineering, Biology, or related field.
 
A minimum of 4-7+ years of quality assurance experience, preferably in a regulated industry or equivalent combination of education and experience.
 
Familiarity with GMP, GLP, QSR, and ISO 9001/13485 standards.
 
Experience managing nonconforming materials, investigations, and dispositions.
 
Proficiency in quality tools such as CAPA, FMEA, Root Cause Analysis, and 8D.
 
Solid documentation, analytical, and communication skills.
 
Knowledge, Skills and Abilities
 
Experience supporting biologics manufacturing in a USDA-licensed facility.
 
Knowledge of aseptic manufacturing and cleanroom compliance requirements.
 
Certified Quality Engineer (CQE) or Six Sigma certification.
 
Experience supporting regulatory inspections (USDA CVB, FDA CVM).
 
Knowledge of veterinary biologic regulations (e.g., USDA Center for Veterinary Biologics).
 
Travel
 
Will there be notable travel in this position? No
 
Working Conditions
 
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Quality Engineer II (Rockville, MD)

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
The Target Pay for this position is $30.00 an hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/ Overview
 
This position is responsible for Quality Control of one or more products and will require hands-on routine analytical testing and working in a cGMP regulated environment. The QC technician will participate in inspection and experiment planning, execution, and data analysis. This position requires excellent documentation and results communication skills
 
Essential Duties and Responsibilities
 
Perform assay performance quality control for manufactured lots of disposable cartridges.
 Process release or rejection of materials and product in accordance with LightDeck procedures.
 Generate calibration for manufactured lots of disposable cartridges.
 Conducts routine and non-routine analysis, including but not limited to biochemical and chemical analysis of raw materials, in-process items, and finished products according to established operating procedures
 Experience working in a regulated environment (FDA, Quality Systems, ISO 13485:2016).
 Calibrates and maintains lab and analytical equipment.
 Generates and/or review’s data for compliance to specifications and reports abnormalities.
 Good understanding of blook-based products, lab operations and protocols.
 Understanding of IVD medical devices and CLIA-waived devices.
 May assist in approval or rejection of materials at LightDeck in accordance with established procedures.
 Good written and oral communications. May revise or author standard operating procedures, test methods, or reports.
 Ability to communicate with various teams and collaborate within the company.
 Hands-on position with laboratory work including formulation of standards, calibrators, and conjugations.
 
Education and Experience
 <ul>
<li>Bachelor’s degree in life sciences field preferred.</li>
</ul>
Knowledge, Skills and Abilities
 A minimum of two years IVD / medical device industry experience and/or a minimum of one to two years in laboratory quality control, preferred.
 Experience working with laboratory-based biotechnology processes and principles required.
 Strong written and oral communication skills; must be able to deliver complex technical reports and communicate effectively with management, partners and technical audiences.
 Knowledge of statistical analysis.
 Deep understanding of how to manage and document sensitive and confidential situations and materials and Intellectual Property.
 Deep understanding of documentation, safety and other laboratory operations issues.
 
Working Conditions
 
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch.
 
Work will be performed in an office, laboratory, and process assembly/manufacturing environment. Able to use standard office equipment (computer, phone), know and understand laboratory safety protocols, and operate in an around process assembly equipment. Able to walk, stand, bend, twist, lift and carry up to 25 pounds.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Quality Control Technician

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
SHIFT: 
Sunday & Monday: DAYS OFF
 Tuesday-Friday: 9am-530pm
 Saturday: 2pm-1030pm
 
The Target Pay for this position is $22 hourly while using a company vehicle. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
PURPOSE OF JOB: 
The TPA position is to provide support to our drivers, Lab Ops, Sales, and CS during operational hours. Utilize skills and available tools to facilitate reliable and flexible deliveries to labs. Track and communicate in and out bound flight schedules and information.
 
Will be a decision maker when manager and or supervisor are not available.
 
The transportation lead driver will fill the role of a driver when needed. Please review and acknowledge driver job description.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
Oversees and directs drivers and floaters on their assigned routes • Manages all in bound and out bound flights for region
 Schedule Cyto flights when needed.
 Will focus free time in assisting in all area transportation AGL email needs after 6 pm. o Including but not limited to calling vendors for immediate need issues. o
 Communicate any additional information or changes to call-in/stops from clients/CS to drivers.
 Assisting drivers with any questions or concerns problem resolution while on route.
 Monitor and confirm that all packages have been picked up from clients and delivered properly
 Communicate any transportation delays to the lab in a timely manner and use TMS tools to eliminate delays to current environmental constraint standard
 Communicate with RTM on all issues that arise during a route
 Responsible for compliance with all TMS/AGL processes including and not limited to: Driver check ins, delays, float driver use management, blind and proximity management, audits, verification counts
 PM and Weekend management of AGL Emails/Incidents (manage all locations inbound urgent needs, ensure monitoring and distribution of that days incidents still open).
 Assist in other duties relevant to transportation services.
 Coordinate with Supervisor tracking Antech vehicles that need maintenance take vehicles to for repaired and maintenance.
 We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.
 
EDUCATION/EXPERIENCE: 
High school diploma or equivalent.
 
REQUIRED SKILLS AND ABILITIES: 
Must have at least 36 months of driving experience as evidenced by a current Motor Vehicle Report (“ MVR ”)
 Ability to effectively multi-task, while showing superior follow through on any problem cases they might face throughout the day.
 Communication skills
 Neat, professional appearance
 Clean driving record
 Positive, can-do attitude
 Microsoft Office Suite
 Familiarity with logistics software (A plus but not required)
 
PHYSICAL DEMANDS: 
Prolonged standing/sitting/walking/driving
 Fine dexterity with hands/steadiness
 Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
 Ability to communicate effectively in English with clients, supervisors and peers
 Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
 Balancing
 Bending/kneeling
 Pushing/pulling
 Reaching/twisting
 
WORK ENVIRONMENT: 
Laboratory environment with potential biohazards present
 Works under close to moderate supervision with limited latitude for independent judgment.
 Normally receives general instructions on routine work, detailed instructions on new assignments.
 Potential for exposure to agents known to cause zoonotic disease in humans and use of potentially hazardous chemicals as defined by the National Hazard Communication Standards. A complete list of such chemicals is available from department supervision.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Lead Driver

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
The Target Pay for this position is $25.00- $28.00 an hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 The Specialty Products Technical Support Agent strives to deliver on the Antech Customer Service Vision of unwavering commitment to empathetic and caring veterinary diagnostic support. The Specialty Products Technical Support Agent provides medical and technical support to clinics for products as they relate to animal health care. The Specialty Products Technical Support Agent performs a variety of responsibilities that require sound judgment and patience to provide a high level of efficient customer service while regularly managing a large volume of inbound and outbound calls, faxes and emails. This position works both independently and within a team environment and must be open to input and feedback from colleagues.
 
Essential Duties and Responsibilities
 
Troubleshoots technical issues and resolves customer complaints with veterinarians and veterinary staff, as related to portfolio products and services.
 
Responsible for the daily review of patient histories, IgE allergy test results, and immunotherapy recommendations for data entry accuracy and appropriate allergen selection prior to result transmittal to clinics.
 
Responsible for inbound and outbound calls regarding patient-specific immunotherapy. This will include discussing results/allergen recommendations, accurately adjusting ingredients when requested by the clinic, discussing standard protocols and pricing for injectable and oral immunotherapy, discussing benefits and differences between serum IgE testing and intradermal testing, and explaining their working knowledge of allergenic cross-reactivities. Refers case consultations to in-house veterinarians, as appropriate.
 
Assists veterinarians and veterinary staff regarding infectious disease point of care test protocols, reading results, specificity/sensitivity, and accuracy.
 
Promotes health care and disease prevention.
 
Maintains diligent recordkeeping within Customer Relationship Management (CRM) database system.
 
Work in partnership with Specialty Product Technical Support Veterinarians and other channels within the organization, such as marketing, to create educational tools for customers to promote their understanding of how to integrate allergy into their practice.
 
Other duties as assigned in support of customer service, point of care
 
Education and Experience
 
Minimum of 3 years’ experience in clinical veterinary practice experience with use of Point of Care systems is required.
 
Customer care and support experience of at least 2 years.
 
Current Veterinary Technology license to practice in Colorado required.
 
Associates degree in Veterinary Technology or related field, or equivalent related experience (e.g. years of experience as a Veterinary Assistant).
 
Knowledge, Skills and Abilities
 
Full knowledge and understanding of Antech’s products and services.
 
Consistently displays strong analytical and problem-solving ability.
 
Displays excellent communication skills; especially good listening skills.
 
Displays a strong customer focus within a team environment.
 
Is available to, and works cooperatively with, team members.
 
Ability to work in a corporate environment where daily client interaction is over the phone and at the computer.
 
Consistently displays strong organizational and planning skills, great attention to detail and ability to multi-task.
 
Intermediate ability with Microsoft Office Suite, Internet Software and E-mail required. Familiarity with CRM or similar database software program desired.
 
Familiarity with or interest in allergy medicine desired.
 
Travel
 Travel may be required on occasion up to 5% of the time.
 
Working Conditions
 
The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 15 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Technical Support Specialist, Product Technical Support

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