Qureos Mentor

Antech Diagnostics

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
WORK SHIFT: 
Thursday & Friday 5-10pm
 Saturday 2-8pm
 Sunday 12-5pm
 
The Target Pay for this position is $18.50/hour. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
PURPOSE OF JOB: 
The primary responsibility of the Driver is to safely and efficiently transport specimens from hospitals to the laboratory while providing superior customer support to our clientele.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES: 
To perform this job successfully, an individual must be able to satisfactorily perform each essential function. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Adhere to Driver and Safety Handbook policies and protocols
 Proper route preparation (coolers, icepacks, biopsy bags, vehicle checklist)
 Timely delivery of client supplies and specimens to the appropriate destination
 Maintain specimen integrity at all times, including the utilization of specimen carry bag to transport specimens from client office/lock box to vehicle.
 Efficient and timely completion of routes
 Follow route as scheduled/sequenced while allowing for special pick-ups
 Use logistics software for route picks ups. The software may require data entry and photos to be taken to notify management of the lab pick-ups or issues.
 Responsible for operating your vehicle safely as well as maintaining a valid driver’s license and driving record within acceptable company guidelines
 Ensure route is started with proper equipment and tools, i.e., carry bag, coolers, cellphone, keys, door hangers, reports, etc…
 Completion of late return form when A.T.A. exceeds E.T.A.
 Completion and use of “We Were Here, But No Specimens Available” tags
 Courteous and professional interactions with clients
 All other reasonable duties requested by Supervisor
 Communicate with Transportation Supervisor on all issues that arise during a route
 Represent Antech in a positive manner at all times.
 Responsible for compliance with all processes including and not limited to: timekeeping, attendance and punctuality, safety requirements.
 Assist in other duties relevant to transportation services.
 We share a collaborative obligation to ensure that we conduct ourselves in the utmost ethical manner and that we hold each other accountable to the values and standards of the organization. Every employee has the responsibility to ask questions, seek guidance, and report concerns and/or violations of company policy or ethical standards. Antech Diagnostics has several processes in place to communicate with leadership and expects that employees will have a commitment to integrity and uncompromising values.
 
EDUCATION/EXPERIENCE: 
High school diploma or equivalent.
 
REQUIRED SKILLS AND ABILITIES: 
Must have at least 36 months of driving experience as evidenced by a current Motor Vehicle Report (“MVR”)
 Good interpersonal skills
 Communication skills
 Neat, professional appearance
 Clean driving record
 Positive, can-do attitude
 
PHYSICAL DEMANDS: 
Prolonged standing/sitting/walking/driving
 Fine dexterity with hands/steadiness
 Able to lift up to 25 pounds; may occasionally need to lift 40 pounds; carrying up to 15 pounds for several minutes at a time
 Ability to communicate effectively in English with clients, supervisors and peers
 Vision-requires constant mental visual attention to details as well as ability to see well in limited light scenarios
 Balancing
 Bending/kneeling
 Pushing/pulling
 Reaching/twisting
 
WORK ENVIRONMENT: 
Majority of time spent operating a motor vehicle
 Laboratory environment with potential biohazards present
 Works under close to moderate supervision with limited latitude for independent judgment
 Normally receives general instructions on routine work, detailed instructions on new assignments
 Potential for exposure to agents known to cause zoonotic disease in humans and use of potentially hazardous chemicals as defined by the National Hazard Communication Standards. A complete list of such chemicals is available from department supervision.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Driver (Sacramento)

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
Work Type: Field Based
 This is a Field Based Role This is a field based role with a territory that includes Colorado Springs, CO. Candidates must be based within the territory.
 
The Target Pay Range for this position is $58,600-$69,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 
The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.
 
Essential Duties and Responsibilities
 
Responsible for customer relations and education upon sale completion and coordination of IHD install and components.
 
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.
 
Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.
 
Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.
 
Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments.
 
Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support.
 
Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department.
 
Perform troubleshooting on system performance designed to improve customer self-sufficiency.
 
Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
 
Collaborates during the sales cycle regarding interaction/technical/workflow issues.
 
Produces high quality work in a timely manner.
 
Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.
 
Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management.
 
Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.
 
Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.
 
Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.
 
Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.
 
Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.
 
Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.
 
Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives.
 
Serves as an on-site liaison between the customer and Antech.
 
Consults in the sales cycle regarding interaction/technical/workflow issues.
 
Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.
 
Completes other duties as assigned.
 
Education and Experience
 
BS/BA degree in related field preferred, or combination of education and industry experience
 
4+ years relevant technical experience with demonstrated success.
 
Previous veterinary medicine background preferred, and prior customer service preferred.
 
IHD diagnostics experience: collection, preparation, testing, etc.
 
Knowledge, Skills and Abilities
 
In-house diagnostics utilization, installation and training experience preferred
 
Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry)
 
Must work well independently with minimal direction.
 
Able to determine when escalation of issues to leadership and manufacturing is necessary.
 
Intermediate knowledge of Microsoft Office Suite and other computer software required.
 
Knowledge of basic computer networks and components required
 
Must possess good interpersonal skills with a customer service-oriented attitude.
 
Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule.
 
Proven ability to follow through and resolve issues
 
Must be willing to be a team player and assist inside and outside of assigned areas as needed.
 
Other duties as assigned.
 
Travel
 Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time.
 
Working Conditions
 The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Field Support Specialist - Colorado Springs, CO

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
Work Type: Field Based
 This is a Field Based Role This is a field based role with a territory that includes Fort Myers, FL. Candidates must be based within the territory.
 
Must be Bilingual in English and Spanish
 
The Target Pay Range for this position is $58,600-$69,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 
The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.
 
Essential Duties and Responsibilities
 
Responsible for customer relations and education upon sale completion and coordination of IHD install and components.
 
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.
 
Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.
 
Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.
 
Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments.
 
Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support.
 
Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department.
 
Perform troubleshooting on system performance designed to improve customer self-sufficiency.
 
Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
 
Collaborates during the sales cycle regarding interaction/technical/workflow issues.
 
Produces high quality work in a timely manner.
 
Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.
 
Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management.
 
Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.
 
Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.
 
Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.
 
Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.
 
Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.
 
Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.
 
Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives.
 
Serves as an on-site liaison between the customer and Antech.
 
Consults in the sales cycle regarding interaction/technical/workflow issues.
 
Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.
 
Completes other duties as assigned.
 
Education and Experience
 
BS/BA degree in related field preferred, or combination of education and industry experience
 
4+ years relevant technical experience with demonstrated success.
 
Previous veterinary medicine background preferred, and prior customer service preferred.
 
IHD diagnostics experience: collection, preparation, testing, etc.
 
Knowledge, Skills and Abilities
 
In-house diagnostics utilization, installation and training experience preferred
 
Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry)
 
Must work well independently with minimal direction.
 
Able to determine when escalation of issues to leadership and manufacturing is necessary.
 
Intermediate knowledge of Microsoft Office Suite and other computer software required.
 
Knowledge of basic computer networks and components required
 
Must possess good interpersonal skills with a customer service-oriented attitude.
 
Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule.
 
Proven ability to follow through and resolve issues
 
Must be willing to be a team player and assist inside and outside of assigned areas as needed.
 
Other duties as assigned.
 
Travel
 Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time.
 
Working Conditions
 The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Field Support Specialist - Fort Myers, FL

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
Work Type: Field Based
 This is a Field Based Role This is a field based role with a territory that includes Knoxville, TN. Candidates must be based within the territory.
 
The Target Pay Range for this position is $58,600-$69,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 
The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.
 
Essential Duties and Responsibilities
 
Responsible for customer relations and education upon sale completion and coordination of IHD install and components.
 
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.
 
Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.
 
Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.
 
Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments.
 
Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support.
 
Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department.
 
Perform troubleshooting on system performance designed to improve customer self-sufficiency.
 
Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
 
Collaborates during the sales cycle regarding interaction/technical/workflow issues.
 
Produces high quality work in a timely manner.
 
Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.
 
Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management.
 
Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.
 
Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.
 
Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.
 
Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.
 
Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.
 
Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.
 
Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives.
 
Serves as an on-site liaison between the customer and Antech.
 
Consults in the sales cycle regarding interaction/technical/workflow issues.
 
Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.
 
Completes other duties as assigned.
 
Education and Experience
 
BS/BA degree in related field preferred, or combination of education and industry experience
 
4+ years relevant technical experience with demonstrated success.
 
Previous veterinary medicine background preferred, and prior customer service preferred.
 
IHD diagnostics experience: collection, preparation, testing, etc.
 
Knowledge, Skills and Abilities
 
In-house diagnostics utilization, installation and training experience preferred
 
Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry)
 
Must work well independently with minimal direction.
 
Able to determine when escalation of issues to leadership and manufacturing is necessary.
 
Intermediate knowledge of Microsoft Office Suite and other computer software required.
 
Knowledge of basic computer networks and components required
 
Must possess good interpersonal skills with a customer service-oriented attitude.
 
Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule.
 
Proven ability to follow through and resolve issues
 
Must be willing to be a team player and assist inside and outside of assigned areas as needed.
 
Other duties as assigned.
 
Travel
 Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time.
 
Working Conditions
 The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Field Support Specialist - Knoxville, TN

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
Work Type: Field Based
 This is a Field Based Role This is a field based role with a territory that includes Lancaster, PA. Candidates must be based within the territory.
 
The Target Pay Range for this position is $58,600-$69,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 
The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.
 
Essential Duties and Responsibilities
 
Responsible for customer relations and education upon sale completion and coordination of IHD install and components.
 
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.
 
Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.
 
Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.
 
Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments.
 
Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support.
 
Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department.
 
Perform troubleshooting on system performance designed to improve customer self-sufficiency.
 
Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
 
Collaborates during the sales cycle regarding interaction/technical/workflow issues.
 
Produces high quality work in a timely manner.
 
Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.
 
Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management.
 
Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.
 
Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.
 
Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.
 
Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.
 
Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.
 
Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.
 
Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives.
 
Serves as an on-site liaison between the customer and Antech.
 
Consults in the sales cycle regarding interaction/technical/workflow issues.
 
Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.
 
Completes other duties as assigned.
 
Education and Experience
 
BS/BA degree in related field preferred, or combination of education and industry experience
 
4+ years relevant technical experience with demonstrated success.
 
Previous veterinary medicine background preferred, and prior customer service preferred.
 
IHD diagnostics experience: collection, preparation, testing, etc.
 
Knowledge, Skills and Abilities
 
In-house diagnostics utilization, installation and training experience preferred
 
Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry)
 
Must work well independently with minimal direction.
 
Able to determine when escalation of issues to leadership and manufacturing is necessary.
 
Intermediate knowledge of Microsoft Office Suite and other computer software required.
 
Knowledge of basic computer networks and components required
 
Must possess good interpersonal skills with a customer service-oriented attitude.
 
Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule.
 
Proven ability to follow through and resolve issues
 
Must be willing to be a team player and assist inside and outside of assigned areas as needed.
 
Other duties as assigned.
 
Travel
 Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time.
 
Working Conditions
 The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Field Support Specialist - Lancaster, PA

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
Work Type: Field Based
 This is a Field Based Role This is a field based role with a territory that includes San Antonio, TX. Candidates must be based within the territory.
 
The Target Pay Range for this position is $58,600-$69,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 
The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.
 
Essential Duties and Responsibilities
 
Responsible for customer relations and education upon sale completion and coordination of IHD install and components.
 
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.
 
Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.
 
Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.
 
Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments.
 
Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support.
 
Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department.
 
Perform troubleshooting on system performance designed to improve customer self-sufficiency.
 
Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
 
Collaborates during the sales cycle regarding interaction/technical/workflow issues.
 
Produces high quality work in a timely manner.
 
Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.
 
Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management.
 
Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.
 
Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.
 
Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.
 
Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.
 
Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.
 
Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.
 
Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives.
 
Serves as an on-site liaison between the customer and Antech.
 
Consults in the sales cycle regarding interaction/technical/workflow issues.
 
Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.
 
Completes other duties as assigned.
 
Education and Experience
 
BS/BA degree in related field preferred, or combination of education and industry experience
 
4+ years relevant technical experience with demonstrated success.
 
Previous veterinary medicine background preferred, and prior customer service preferred.
 
IHD diagnostics experience: collection, preparation, testing, etc.
 
Knowledge, Skills and Abilities
 
In-house diagnostics utilization, installation and training experience preferred
 
Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry)
 
Must work well independently with minimal direction.
 
Able to determine when escalation of issues to leadership and manufacturing is necessary.
 
Intermediate knowledge of Microsoft Office Suite and other computer software required.
 
Knowledge of basic computer networks and components required
 
Must possess good interpersonal skills with a customer service-oriented attitude.
 
Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule.
 
Proven ability to follow through and resolve issues
 
Must be willing to be a team player and assist inside and outside of assigned areas as needed.
 
Other duties as assigned.
 
Travel
 Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time.
 
Working Conditions
 The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Field Support Specialist - San Antonio, TX

We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics , a family-owned company focused on veterinary care.
 
Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.
 
Work Type: Field Based
 This is a Field Based Role This is a field based role with a territory that includes Richmond, VA. Candidates must be based within the territory.
 
The Target Pay Range for this position is $58,600-$69,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.
 
Job Purpose/Overview
 
The Field Support Specialist (FSS) role supports field sales activity by providing outstanding installation, onboarding and training, and integration support, as well as ongoing relationship management with our customers. The FSS is responsible for hardware and accessory installation, software connectivity for the Antech In-House Diagnostic (IHD) portfolio, Reference Lab (RL) portfolio, and other Mars Science and Diagnostic (SDx) products and services. The FSS provides detailed end-user hands-on technical and staff training for these services. They walk customers through software installation and launch newly-installed programs and analyzers for the first time. The FSS sends technical documentation to customers and end-users and makes recommendations to associates or customers. The FSS brings our customer support vision to life by demonstrating unwavering commitment to empathetic and caring veterinary diagnostic support from onboarding to relationship management to escalated support needs.
 
Essential Duties and Responsibilities
 
Responsible for customer relations and education upon sale completion and coordination of IHD install and components.
 
Plans, schedules, organizes, documents and performs all Reference Lab Onboarding and IHD installations.
 
Physical install of IHD systems and computers at clinic location as well as gaining understanding from and raising concerns on behalf of the client to ensure resolution.
 
Applications and use training for customers for all products and services offered by Antech IHD, RL and other SDx services.
 
Own IHD system post-installation follow-up activities, identify gaps and road blocks that occurred during the installation process and facilitate resolutions, which may involve other departments.
 
Offer ongoing assistance and availability for on location support to customers whose needs surpass the abilities of phone and online interactive support.
 
Coordinate phone and online applications support as part of the ongoing training process (pre and post training) and as back up assistance to the Technical Support department.
 
Perform troubleshooting on system performance designed to improve customer self-sufficiency.
 
Recognizes and communicates product issues and potential improvements to others in the organization in a timely and effective manner.
 
Collaborates during the sales cycle regarding interaction/technical/workflow issues.
 
Produces high quality work in a timely manner.
 
Ensures compliance to training standards and uses independent judgment to recommend updates to those standards, and implementation of those updates.
 
Reviews and provides suggested optimization for individual clinic sample handling, workflow, and patient results management.
 
Actively supports RL portfolio growth and ensures integration of RL offerings with client software, troubleshooting connectivity/integration issues and training clients on the ordering process.
 
Facilitate repeated clinic staff training using independent judgment to determine when needed in furtherance of customer retention, IHD and RL usage, and in support our belief that Better Diagnostics equals Better Medicine.
 
Log all customer-related activity with attention to detail and in a timely manner in the corporate customer management database.
 
Work with the Technical Support Services (TSS) department to alleviate technical issues in identified clinics requiring re-training, analyzer maintenance, etc.
 
Work in close collaboration with Sales and TSS on an ongoing, pro-active basis to formulate solutions to various clinic and territory technical needs.
 
Maintains efficiency of clinic coverage, accountable to maintain call coverage within set guidelines.
 
Prepares, provides and conveys diversified information, which may be of a technical or competitive nature through departmental procedures and directives.
 
Serves as an on-site liaison between the customer and Antech.
 
Consults in the sales cycle regarding interaction/technical/workflow issues.
 
Manage time; territory, systems and accounts effectively to meet customer needs; organizational priorities and sales objectives.
 
Completes other duties as assigned.
 
Education and Experience
 
BS/BA degree in related field preferred, or combination of education and industry experience
 
4+ years relevant technical experience with demonstrated success.
 
Previous veterinary medicine background preferred, and prior customer service preferred.
 
IHD diagnostics experience: collection, preparation, testing, etc.
 
Knowledge, Skills and Abilities
 
In-house diagnostics utilization, installation and training experience preferred
 
Ability to efficiently shift focus from one task to another during heavy workload (including travel, phone, email and data entry)
 
Must work well independently with minimal direction.
 
Able to determine when escalation of issues to leadership and manufacturing is necessary.
 
Intermediate knowledge of Microsoft Office Suite and other computer software required.
 
Knowledge of basic computer networks and components required
 
Must possess good interpersonal skills with a customer service-oriented attitude.
 
Must have a strong planning & organizational skill with good attention to detail to handle a complex installation, training and support schedule.
 
Proven ability to follow through and resolve issues
 
Must be willing to be a team player and assist inside and outside of assigned areas as needed.
 
Other duties as assigned.
 
Travel
 Extensive travel with frequent clinic visits and overnight travel will be required up to 75% of the time.
 
Working Conditions
 The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding. The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms. The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office or virtual environment. The associate is occasionally required to sit and stoop, bend, kneel, or crouch. The associate must occasionally lift and/or move up to 50 pounds.
 
The associate will primarily work in a typical office environment or a remote home office. The noise level in the work environment is usually moderate. The associate will be required to use a computer, spreadsheets, data base management, email, video conferencing and the Internet. The associate is frequently required to use a calculator; fax, copy machine, and phone system. The associate must occasionally use media equipment such as an overhead projector, PowerPoint, and Microsoft Teams. Environment where pets are present.
 
About Antech
 Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.
 
Benefits
 Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.
 Benefits eligiblity is based on employment status.
 
Paid Time Off & Holidays
 
Medical, Dental, Vision (Multiple Plans Available)
 
Basic Life (Company Paid) & Supplemental Life
 
Short and Long Term Disability (Company Paid)
 
Flexible Spending Accounts/Health Savings Accounts
 
Paid Parental Leave
 
401(k) with company match
 
Tuition/Continuing Education Reimbursement
 
Life Assistance Program
 
Pet Care Discounts
 
Commitment to Equal Employer Opportunities
 We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers .
 
Note to Search Firms/Agencies
 Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.

Field Support Specialist - Richmond, VA

Join Antech Diagnostics and explore 7   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.