Qureos Mentor

Antelope Valley Medical Center

<div>Job Objective:

Under the supervision of the Assistant Director of Health Information Services and under the direction of the Service Coordinator will perform a variety of duties related to record processing in one or more of the following functions: record retrieval, filing, and delivery; researching patient information; prepping records; scanning records; release of information; purging and data entry. This position will maintain daily workflow, ensuring timely processing of records with a high level of quality.

Duties and Responsibilities:
Record Control
<ul><li>
Maintains and uses a variety of health information indexes, census, logs, storage, and retrieval systems. Researches, compiles and generates information related to same.</li><li>
Retrieves, reproduces, delivers and files health information throughout the facility and in offsite storage areas using numerical, alphabetical, and color-coded systems.</li><li>
Retrieves and reconciles daily discharge records to ensure timeliness of prepping, scanning, and indexing processes.</li><li>
Drive hospital vehicle to offsite storage and other facilities for transportation of records following defined transport guidelines.</li></ul>

Purging
<ul><li>Based on defined guidelines, decipher if records should be retained or purged.</li><li>
Purges records based on defined criteria.
</li><li>Retained records will re-filed on shelving units at offsite storage.</li><li>
Purged records identified for destruction will be maintained in a separate holding area at offsite storage, designated documents transported to main office for review, then records identified for destruction moved to shred-it bins on destruction approval dates identified by Service Coordinator.</li></ul>

Data Entry
<ul><li>
Enters data into computer system based on procedures for destruction.</li><li>
Enters data in a timely and accurate manner.</li><li>
Returns incomplete or questionable records to Service Coordinator for final disposition before entering data.</li></ul>

Prepping
<ul><li>
Technically evaluates, assembles, and processes documents in preparation for the scanning process while ensuring correct patient identification on each page of record.</li><li>
Processes photographs and cold feeds as defined in the guidelines.</li><li>
Removes staples, identifies poor originals, secures damaged or small documents.</li><li>
Prepares batches and completes appropriate information on cover sheet for each patient type.</li></ul>

Scanning
<ul><li>
Scans documents in a timely manner while verifying accuracy of preparation, quality, and potential scanning hazards. Writes batches to correct work queue.</li><li>
Maintains scanner and performs scanner maintenance processes.</li><li>
Assigns a batch identification number according to procedure.</li></ul>

Release of Information
<ul><li>
Copies, prints, or faxes pertinent records in response to requests for release of records or continued care.</li><li>
Documents or communicates requests or releases of records in appropriate system or to appropriate staff.</li><li>
Protects the confidentiality of primary and secondary health records and releases information as mandated by law, professional standards, and the hospital's policies.</li></ul>

Other Duties
<ul><li>
Assists hospital staff, medical staff, public, and patients.</li><li>
Performs transcription clerical functions.</li><li>
Plans, organizes, prioritizes, and coordinates work to achieve functional area goals and maximum productivity and efficiency on a day-to-day basis.</li><li>
Researches and enters patient data into various systems as defined by procedure.</li><li>
Answers telephones consistent with Service Excellence standards, addresses and/or routes calls appropriately and in a timely manner.</li></ul>

Non-Essential Duties:
<ul><li>Accepts and carries out other miscellaneous duties and responsibilities as required for maintaining the services provided by Medical Records.</li></ul>

Knowledge, Skills and Abilities:
Knowledge
<ul><li>Knowledge of Microsoft Office applications.</li><li>
Knowledge of department policies, practices and operations.
</li></ul>Skills
<ul><li>
Perform data entry accurately with use of a keyboard and mouse.</li><li>
Perform duties using computers and equipment required for scanning and indexing of documents</li><li>
Effective oral and written communication skills.</li><li>
Detail oriented and organized.</li></ul>

Abilities
<ul><li>Ability to recognize colors associated with color-coded filing system.</li><li>
Ability to learn the advanced aspects of the various indexes, storage, tracking, and retrieval systems.</li><li>
Ability to retrieve, reproduce, deliver, track, and file records using various equipment and systems in the facility and offsite.</li><li>
Ability to review records and verify patient information.</li><li>
Ability to drive hospital vehicle to offsite storage areas and facilities for record transport.</li></ul>

AVH Values: All AVH employees will effectively demonstrate these values:
<ul><li>
Patients Come First &ndash; We listen actively and communicate with our patients and families, placing safety as a top priority.</li><li>
Accountability &amp; Ownership &ndash; We fully complete tasks, are transparent, effectively communicate, and recognize that what we do reflects on us.</li><li>
Teamwork &ndash; We build trusting relationships, promote a sense of community, and are respectful of everyone. Success is about the whole team.</li><li>
Integrity &amp; Honesty &ndash; We tell the truth at all times, speak up when something is wrong, and do the right thing when no one is looking.</li><li>
Excellence &ndash; We take pride in our work, are goal-oriented, and on a never-ending quest for top tier quality.</li><li>
Initiative &amp; Innovation &ndash; Our can-do attitudes, creativity, and resourcefulness empower us to improve the patient&rsquo;s experience, solve our own problems, make timely decisions, and look for opportunities to add value.</li><li>
Tenderness &amp; Compassion &ndash; We have genuine empathy, show kindness, and encourage and advocate for each other.</li></ul>

Education and Experience:
Education
<ul><li>High school graduate or GED equivalent.</li></ul>

Experience
<ul><li>Prior experience working in an acute care hospital medical record department preferred.</li></ul>

Required Licensure and/or Certifications:
<ul><li>Valid driver's license required</li></ul> 


AVH Conduct/Compliance Expectations:
<ul><li>Ability to adhere with AVH Absenteeism and Tardiness Policy
</li><li>Ability to adhere with AVH Leaves of Absence Policy</li><li>
Ability to adhere with AVH Paid Time Off (PTO) Policy</li><li>
Ability to adhere with AVH Recording of Hours Worked Policy
</li><li>Ability to adhere to the department dress code</li><li>
Ability to organize work and establish priorities
</li><li>Ability to expand on own initiative in performance of duties</li><li>
Skill and ability to follow the telephone etiquette/standards
</li><li>Conforms to AVH Standards of Excellence</li><li>
Ability to function effectively under pressure and meet time parameters</li><li>
Ability to communicate effectively while maintaining good working relationships with co-workers, managers and other hospital staff</li><li>
Ability to adhere to the normal standards of courtesy and conduct as defined under the rules of hospitality at AVH</li><li>
Ability to maintain the confidentiality of patient, hospital and department information
</li><li>Ability to adhere to safety rules and regulations</li><li>
Safely and effectively uses all equipment necessary to carry out duties
</li><li>Ability to interpret and function under hospital and department policies and procedures</li><li>
Conforms with required and appropriate Joint Commission requirements</li><li>
Conforms with and supports hospital quality assurance and improvement guidelines</li><li>
Ability to participate effectively in department and hospital staff education
</li><li>Display a willingness to work as a team player</li><li>
Ability to give and support the highest level of patient/customer satisfaction at all times
</li><li>Supports and adheres to the values and mission statement established by the AVH Board of Directors</li><li>
Ability to demonstrate knowledge and understanding of the Compliance &amp; Integrity Program and its established policies.</li><li>
Ability to follow the Code of Conduct</li></ul>

Physical Requirements and Working Conditions:
<ul><li>Work is usually performed in a normal office environment and may require long periods in sedentary position performing one function.</li><li>
Transporting records or boxes of records within the facility and to onsite storage areas will be required to retrieve or deliver records.</li><li>
Frequent use of scanner, keyboard and video display terminal.</li><li>
Driving a hospital vehicle in order to transport records.</li></ul>

A detailed description of the physical requirements of this job is maintained in the Employee Health Department.
Education and Experience:
Education
<ul><li>High school graduate or GED equivalent.</li></ul>

Experience
<ul><li>Prior experience working in an acute care hospital medical record department preferred.</li></ul>

Required Licensure and/or Certifications:
<ul><li>Valid driver's license required</li></ul></div>

Document Imaging Technician I - Medical Records - Part Time/Days - Req #2117983350

Join Antelope Valley Medical Center and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Antelope Valley Medical Center

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Document Imaging Technician I - Medical Records - Part Time/Days - Req #2117983350