Qureos Mentor

Aoudi Real Estate Holding

The Hotel Front Office / Reservation Agent is responsible for providing a warm welcome to guests, managing reservations, handling check-ins and check-outs, and ensuring a smooth and pleasant stay for all guests. This role combines guest-facing front desk duties with behind-the-scenes reservation tasks to ensure seamless service and optimal occupancy.Key Responsibilities: Front Office Duties<ul><li>Greet and assist guests with check-in and check-out procedures.</li><li>Manage room assignments and issue room keys.</li><li>Provide guests with hotel and local information.</li><li>Handle guest inquiries, requests, and complaints professionally and promptly.</li><li>Coordinate with housekeeping and other departments to ensure guest satisfaction.</li><li>Process payments and maintain accurate billing records.</li><li>Maintain an organized front desk area and update guest records in the PMS.</li></ul>Reservation Duties:<ul><li>Handle incoming reservations via phone, email, and online booking channels.</li><li>Enter and update reservation details accurately in the system.</li><li>Confirm, modify, or cancel bookings as requested.</li><li>Monitor room availability and ensure accurate inventory control.</li><li>Apply appropriate rates, packages, and promotions.</li><li>Communicate with travel agents, OTA partners, and corporate clients.</li><li>Prepare daily, weekly, and monthly occupancy and forecast reports.</li></ul>Requirements:<ul><li>Proven experience in a hotel front desk or reservation role (3-4 years preferred)</li><li>Familiarity with Hotel Reservation Systems (e.g., Opera, WishNet, Cloudbeds, ProLogic)</li><li>Excellent communication and interpersonal skills</li><li>Proficient in MS Office and reservation software</li><li>Strong customer service and problem-solving skills</li><li>Ability to multitask and stay calm under pressure</li><li>Flexibility to work in shifts, weekends, and holidays</li></ul>Education &amp; Qualifications:<ul><li>High school diploma or equivalent (Bachelor&rsquo;s degree is an advantage)</li><li>Formal training or certification in hospitality/customer service is an advantage</li></ul>Key Traits:<ul><li>Friendly and welcoming personality</li><li>Attention to detail</li><li>Time management</li><li>Team player</li><li>Tech-savvy-</li></ul>Job Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Sharjah: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Application Question(s):<ul><li>What is your Expected Monthly Salary?</li><li>What is your Notice period to join?</li><li>What type of UAE Visa do you have?</li></ul>Experience:<ul><li>Reservation Agent in Hotel: 3 years (Required)</li></ul>Language:<ul><li>English Fluently (Required)</li></ul>

Hotel Front Office Receptionist/Reservation

Job SummaryThe Hotel Electrical Technician is responsible for the installation, maintenance, inspection, and repair of all electrical systems and equipment across the hotel premises. This role ensures all electrical components are operating efficiently and safely to provide uninterrupted service to guests and support hotel operations.Key Responsibilities<ul><li>Perform routine inspections and preventive maintenance on electrical panels, circuits, wiring, lighting systems, and equipment.</li><li>Troubleshoot and repair electrical faults in guest rooms, kitchens, laundry, meeting rooms, and common areas.</li><li>Install and maintain electrical systems, including power outlets, switches, emergency lighting, generators, transformers, and circuit breakers.</li><li>Respond promptly to electrical-related maintenance requests and emergencies.</li><li>Monitor and maintain building management systems (BMS), elevators, HVAC controls, and backup power systems.</li><li>Maintain records of all inspections, repairs, and maintenance activities.</li><li>Ensure all electrical installations and repairs meet hotel standards and local electrical codes.</li><li>Coordinate with other engineering team members to support overall maintenance tasks.</li><li>Maintain a safe working environment and follow all health and safety regulations.</li><li>Recommend energy-saving improvements or upgrades to improve efficiency.</li></ul>Qualifications &amp; Experience<ul><li>Diploma or Technical Certificate in Electrical Engineering or related field.</li><li>Valid electrical license or certification (as per local regulations).</li><li>Minimum of 2&ndash;3 years of experience as an electrician or electrical technician, preferably in a hotel, commercial building, or facility management setting.</li><li>Knowledge of low and high voltage systems, power distribution, and safety protocols.</li><li>Familiarity with hotel property management systems and building automation is an advantage.</li><li>Ability to read and interpret technical diagrams, schematics, and blueprints.</li><li>Capable of working independently and in a team.</li><li>Must be flexible with working hours, including weekends, holidays, and on-call shifts.</li></ul>Key Skills<ul><li>Strong problem-solving and troubleshooting abilities</li><li>Attention to detail and accuracy</li><li>Knowledge of safety standards and electrical codes</li><li>Good communication and teamwork</li><li>Time management and reliability</li><li>Open for outside the box tasks/ Can do Multi-Tasking</li></ul>Salary can be discussed during the interview.Accommodation is available and provided by the Hotel.Job Types: Full-time, Contract Contract length: 24 monthsPay: AED1,800.00 - AED2,000.00 per month

Hotel Electrical Technician

Join Aoudi Real Estate Holding and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aoudi Real Estate Holding

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Hotel Front Office Receptionist/Reservation

Hotel Electrical Technician