Qureos Mentor

Aparium Hotel Group

<div></div><div><div><b>BARTENDER &ndash; PART TIME</b></div>
<div><b>Reports to Food &amp; Beverage Manager : position is non-exempt</b></div>
<div></div><div><b>WHO WE ARE</b></div>
<div>Located in the historic Hippee Building in downtown Des Moines, Surety Hotel celebrates the city&rsquo;s past while helping shape its future. Housed in a beautifully restored, 1913 Beaux-Arts landmark and now part of Marriott&rsquo;s Autograph Collection, Surety blends independent character with world-class hospitality. Inspired by the meaning of a surety bond, we make a promise as well; unmatched service, incredible design, and a superior level of hospitality rooted in connection and community. With 137 guest rooms and suites, vibrant gathering spaces, and onsite dining at Mulberry Street Tavern, Surety is both a destination for travelers and a point of pride for the City of Certainties.</div>
<div><br>
<b>WHO YOU ARE</b><br>
Your past experiences have led you to understand that there is an art + science to creating the perfect concoction. You spend your days or nights working behind the bar tirelessly crafting perfectly balanced drinks, making wine recommendations, and naturally building relationships with guests. In your off time you read up on spirits, the history of cocktails, new drink recipes as well as cruising Instagram accounts of the best bars in the world. You pride yourself in cultivating your regular guest base. You are a name that everyone knows in your community. You are welcoming and embody gracious hospitality at all times.
</div><div><br>
<b>WHAT YOU WILL DO</b></div>
<ul><li>Uphold and model the company&rsquo;s principles of People, Place and Character by being proud of who you are, where you come from and who we serve</li>
<li>Be collaborative with your co-workers and leaders and use your intuition to fix things when you know they are not right or could be better</li>
<li>Be a storyteller of the history of Hewing Hotel and share our translocal hospitality efforts about our local collaborators and partners</li>
<li>Participate in daily line ups and staff meetings to further develop ideas and objectives with the team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities</li>
<li>Assist in all aspects of the F+B guest experience from beginning to end by extending a friendly greeting in an inviting environment, ensuring bar products and supplies are well stocked and executing requests in a friendly and timely manner, ascertaining satisfaction throughout and adjusting as necessary</li>
<li>Share your extensive knowledge of the beverage world with your guests, using your product knowledge to enhance their experience with add-ons, always striving to know more through constant study of your craft</li>
<li>Work in an organized and clean fashion, with the utmost respect for your guests, peers, equipment and workspace to create lasting impressions and strong relationships</li>
<li>Use steps of service to provide professional service and exceed guest expectations, ensuring alcohol is served safely, responsibly and legally, utilizing recipes and jiggers to assist in creating consistent cocktails, juices, syrups, and bases</li>
<li>Be accountable for maintaining a working knowledge of the menus, menu ingredients and what is unavailable for the day as well as accurately accounting for all monetary transactions during your shift</li>
<li>Observe conditions of all physical facilities and relay any challenges to the Food + Beverage leadership team to make corrections and improvements as needed</li>
<li>Assist in other areas of the F+B Department as needed, including but not limited to: Rooftop, Lounge, Banquets, Bar and In-Room Dining</li>
</ul><div><b>WHAT YOU WILL NEED</b></div>
<ul><li>Passion for the People, Place and Culture of our community, love of Restaurants and Guest Service also required</li>
<li>Minimum of two (2) years &lsquo;experience as a bartender in either a free-standing or hotel restaurant or bar.</li>
<li>TiPS Alcohol service certification and SafeStaff Certificate of Completion, or ability to obtain such within 30 days of hire</li>
<li>Must meet local age requirements to serve alcohol</li>
<li>Available to work a flexible schedule to include nights, weekends, and holidays</li>
<li>Fluency in English both verbally and non-verbally.</li>
<li>Continuous standing and walking and negotiating wet tile floor and steps</li>
<li>Fine motor coordination is needed to pour beverages, decorate cocktails and folding napkins</li>
<li>Standing and walking is continuous for 4-5 hours at a time</li>
<li>Lifting and carrying 30 lb. tray, crate or box is occasional</li>
<li>Negotiating varied floor surfaces is continuous</li>
<li>Carrying over shoulder is occasional</li>
<li>Hand and elbow movements for polishing glassware, silver, setting up tables, shacking, pouring, and mixing drinks</li>
<li>Excellent sight and balance needed for negotiating varied floor surfaces</li>
<li>Handling lighted candles and handling hot fluids (coffee and tea)</li>
<li>Ability to lift, balance and carry up to 25lbs.to transport beverage goods inventory, equipment, etc.</li>
<li>Ability to lift, balance and carry (with assistance) up to 100lbs. to transport beverage inventory, equipment, etc.</li>
<li>Must be able to work in extreme temperatures like freezers (-10*F) and kitchens (+110*F)</li>
</ul><div>As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.</div></div><div></div>

Bartender - Part Time

<div></div><div><div><b>APPARATUS ROOM BARISTA POSITION PROFILE</b></div>
<div><b>Reports to Director of Food and Beverage - position is non-exempt</b></div>
<div></div><div><b>WHO WE ARE</b>
<div>Hotels done differently. It&rsquo;s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates&rsquo; pride in who they are, where they live and who we serve.</div>
<div></div><div><div>The Detroit Foundation Hotel has transformed the historic Detroit Fire Department Headquarters into a 100 room independent hotel that adds another piece to the ongoing Detroit renaissance puzzle. The hotel draws on the Motor- City's unparalleled past while proactively moving the city to its next incarnation as a national cultural, business and artistic touch- point. Featuring an inviting ground- floor restaurant, The Apparatus Room, the hotel partners with local distillers, brewers, farmer s and other edible sundry purveyors to deliver and authentic Detroit experience.</div>
<div></div><div>The hotel is managed by Aparium, which was founded in 2011, driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings, Aparium was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing disparate forces together in bustling, smaller markets.</div>
</div>
<div></div><div>Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.</div></div><br>
<div><br>
<br>
<b>WHO YOU ARE</b><br>
Your past experiences have led you to understand that there is an art + science to the how and what a hospitality operations professional is responsible for. You are what your friends might affectionately call a &ldquo;coffee nerd&rdquo;. You inhale deeply every time you pass a coffee shop taking in the rich aroma. Nothing pleases you quite as much as getting the perfect crema on your espresso pulls. Your passion for coffee is only rivaled by your passion for hospitality. You love your place in the community- you get the neighborhood up and running. Without you businesses just wouldn&rsquo;t be buzzing and that is something that you take pride in.<br>
<br>
<b>THE ROLE</b><br>
Baristas report to the F&amp;B Director and F&amp;B managers/supervisors and works in a team environment with other servers, server assistants, bartenders, barbacks, dishwashers, cooks, and chefs. It is critical the person in this position possess a strong background in the art of coffee and tea making.<br>
As a barista, you will be responsible for creating memorable guest experiences. Your interactions may be brief ones, but your guests know they can count on you to get their day started with a smile.<br>
All of our service team members are expected to be reliable and responsible. You will arrive changed, polished and mentally ready to work on time. We put an emphasis on treating all of our team members just like we treat our guests- giving a smile, a helping hand, and a willingness to jump in to assist in any situation.<br>
You will also actively develop trusting and transparent relationships with your peers on the service team and other associates of the hotel. As a team member within Aparium Hotel Group you will work with a phenomenal group of peers who insist that you are collaborative, humble, experienced and open-minded &ndash; no egos are allowed<br>
<br>
<b>WHAT YOU WILL DO</b></div>
<ul><li>Uphold and role model the company&rsquo;s principles of People, Place and Character; and ensure you are always modeling the way of our values that drive collaboration, intuition and translocal hospitality</li>
<li>Use recipes and accurate measures for consistent products</li>
<li>Ensure money is accurately accounted for</li>
<li>Create lasting impressions on all guests</li>
<li>Work in an organized and clean fashion with the utmost respect for your guests, peers, equipment, and workspace</li>
<li>Demonstrate a sense of urgency to provide an amazing guest experience</li>
<li>Use your product knowledge to enhance guest experiences with add-ons</li>
<li>Pass on your extensive knowledge of the coffee world to your guests who are interested</li>
<li>Participate in daily line ups and quarterly all staff meetings to further develop ideas and objectives with the service team while simultaneously providing constructive feedback and strategizing to overcome and correct any previously missed opportunities</li>
<li>Observe conditions of all physical facilities and relay any challenges to the F&amp;B Director, F&amp;B manager/supervisors to make corrections and improvements as needed</li>
<li>Communicate effectively with the chef on the line to ensure all guests get their food as ordered in timely fashion</li>
<li>Communicate effectively with servers to ensure all guests get their beverages as ordered in a timely fashion</li>
<li>Aparium Hotel Group does not discriminate based on disability, veteran status or on any other basis protected under federal, state or local laws. The hotel and company are a smoke-free, drug-free facility, and equal opportunity employer.</li>
</ul><div><b>WHAT YOU WILL NEED</b></div>
<div></div><ul><li>Minimum of 1 (one) year experience as a barista in either a coffee shop, free standing or hotel restaurant.</li>
<li>High school diploma or GED required</li>
<li>Ability to have TIPS or Food Safe certification from a reputable organization</li>
<li>Ability to calculate basic math principles to meet proper menu ingredients and perform inventory</li>
<li>Ability to work in a fast-paced environment for extended periods of time to meet high volume business</li>
<li>Ability to lift, balance and carry up to 25lbs to transport dry goods inventory, equipment, etc.</li>
<li>Ability to lift, balance and carry (with assistance) up to 100lbs to transport dry goods inventory, equipment, etc.</li>
<li>Adaptable interpersonal skills to communication and address all employee levels of the hotel</li>
<li>Professional proficiency of the English language in reading, writing and verbal communication</li>
</ul>
<div></div><div>As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and a sense of belonging for all associates. We do not discriminate and believe every individual should be proud of who they are, and where they come from and take pride in who we serve. Aparium is an E-Verify employer.</div></div>

Apparatus Room Barista

<div></div><div><div><div><div><div><b>PBX OPERATOR</b></div>
<div><div><b>Reports to Guest Services Manager: position is non-exempt</b></div>
</div>
</div><div></div><div><b>WHO WE ARE</b></div>
<div>Hotels done differently. It&rsquo;s not just a slogan or catchphrase, it is who we are in everything we do. We believe in the power of People, Place and Character; ensuring our properties are a place where individuals are valued and celebrated as a tribute to the neighborhoods and the people of the communities in which we operate; elevating our associates&rsquo; pride in who they are, where they live and who we serve.
</div>
<div></div><div>Hewing Hotel is in Minneapolis&rsquo; vibrant North Loop neighborhood, more commonly known as the Warehouse District, joining cultural stalwarts Traffic Zone Center for Visual Arts and Target Field, home to baseball&rsquo;s Minnesota Twins. With easy access to all interstates as well as Minneapolis&rsquo; Metro Transit Blue Line and Northstar Commuter Rail, The Hewing sits at the literal crossroads of the Twin Cities.</div>
<div></div><div>While Minneapolis presents a plethora of hospitality options, none tap into the local culture to create importance and significance beyond the business traveler. The Hewing occupies the historic Jackson Building, originally built in 1897, at the gateway to the Warehouse District, immediately tying it to local culture like no other competitor.</div>
<div></div><div>Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. It is a sophisticated hotel brand known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.</div>
<div></div><div><b>THE ROLE</b></div>
<div>The PBX Operator is the warm, helpful person behind the phone who is always seeking to deliver excellent service to the person on the other end of the line. At Hewing Hotel, the Ambassador owns the guest experience, ensuring that no need goes unmet and no opportunity to make a guest&rsquo;s visit special is missed. The PBX Operator knows the ins and outs of both the hotel and the surrounding community. They have a gracious demeanor and warm presence which makes every guest know that they have selected the right place. This position turns details and tidbits about guests into recognition and actions that make a stay at Hewing Hotel a personal, one-of-a-kind experience.</div>
<div></div><div><b>WHAT YOU WILL DO</b></div>
<div><ul><li>Responsible for answering the hotel phone according to hotel standards&ndash; provide answers to questions, and take hotel or restaurant reservations</li>
<li>Speaks clearly, distinctly, and with a friendly, courteous tone</li>
<li>Accurately directs incoming calls to guest rooms, hotel personnel, or departments</li>
<li>Takes and distributes messages for guests, provides information on guest services and/or public hotel events</li>
<li>Maintain complete knowledge of and comply with all departmental policies/service procedures/standards</li>
<li>Demonstrate proficient knowledge of hotel POS and PMS systems</li>
<li>Assist in monitoring and posting any necessary charges to guest rooms and house accounts</li>
<li>Develop a complete working knowledge of the hotel&rsquo;s menus, menu ingredients and what is available for the day</li>
<li>Follow the established procedures to ensure knowledgeable, correct delivery of hotel information</li>
<li>Understands guest service needs and exceed guest expectations by taking advantage of opportunities to add a special touch</li>
<li>Record all guest charges accurately</li>
<li>Recommend service and product improvement to better the operation</li>
<li>Keep the work area clean and tidy at all times</li>
<li>Attend all required meetings</li>
<li>Maintain complete knowledge of and comply with all departmental policies/service procedures/standards</li>
<li>Assist with responsibilities and duties in other departments and as assigned by management</li>
</ul><div><b>WHAT YOU WILL NEED</b></div>
<ul><li>Good reading, writing and oral proficiency in the English language</li>
<li>Must have a high school education or equivalent experience</li>
<li>Ability to work well unsupervised</li>
<li>Ability to multitask</li>
<li>Proficient computer skills</li>
<li>Ability to work alone without direct supervision</li>
<li>Demonstration of a high degree of drive and determination</li>
<li>Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel</li>
<li>Ability to work in a dog-friendly environment</li>
</ul><div><b>WHAT'S IN IT FOR YOU</b></div>
<ul><li>Pay Rate: $17.00 Per hour</li>
<li>Paid Vacation, Sick Time and Holidays</li>
<li>Medical, Dental, Vision, and Pet Insurance</li>
<li>Employer Paid Basic Life and AD&amp;D</li>
<li>Discounted pet insurance available through ASPCA</li>
<li>401(k) Retirement Plan with employer match</li>
<li>Paid time off to volunteer for the causes you care about in your community</li>
<li>Strong sense of belonging through diversity, equity, and inclusion</li>
<li>Greatly discounted room rates for Aparium properties for you and your out-of-town guests</li></ul><br>
<div></div><div>As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment, and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from and take pride in who we serve.</div></div></div></div></div><div></div>

PBX Operator

Join Aparium Hotel Group and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aparium Hotel Group

About Company

Bartender - Part Time

Apparatus Room Barista

PBX Operator