Qureos Mentor

APCO Holdings

<div><p>APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.</p>
<p>
Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.</p>
<p>
We are looking for a <b>Senior Security Risk &amp; Compliance Analyst</b> to support and strengthen APCO&rsquo;s security governance, risk, and compliance (GRC) initiatives. In this role, you will help drive compliance efforts, assess security controls, identify risks, and support the organization&rsquo;s ongoing commitment to maintaining a strong security posture and regulatory compliance.</p>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><div>
<p>
Security Compliance &amp; Governance</p>
<ul>
<li>Collaborate across departments to ensure alignment with security compliance frameworks and regulatory requirements (SOC 2, NYCRR, FTC Safeguards Rule, etc.)</li>
<li>Conduct security control mapping and compliance reconciliation activities</li>
<li>Support the development, implementation, and maintenance of security policies, standards, and procedures</li>
<li>Monitor and assess the effectiveness of security controls and compliance initiatives</li>
</ul>
<p>Risk Assessment &amp; Mitigation</p>
<ul>
<li>Identify, assess, and prioritize security risks across systems, processes, and operations</li>
<li>Partner with stakeholders to develop remediation plans and mitigation strategies</li>
<li>Provide recommendations on security best practices and control implementations</li>
<li>Conduct regular security audits and compliance assessments</li>
</ul>
<p>Reporting &amp; Documentation</p>
<ul>
<li>Maintain documentation related to audits, risk assessments, remediation efforts, and compliance activities</li>
<li>Prepare reports and dashboards on compliance status, risks, KPIs, and trends for leadership</li>
<li>Track remediation efforts and support continuous improvement initiatives</li>
</ul>
<p>Security Awareness &amp; Collaboration</p>
<ul>
<li>Support development and delivery of security awareness and training programs</li>
<li>Promote a culture of security awareness and accountability across the organization</li>
<li>Stay current on emerging threats, technologies, and evolving regulatory requirements</li>
</ul></div><h3 class="jobSectionHeader"><b>What Makes You Successful</b></h3><p>
You&rsquo;ll be successful in this role if you&rsquo;re highly analytical, detail-oriented, and passionate about security governance and compliance. You&rsquo;re comfortable evaluating risks, identifying gaps, and collaborating across teams to strengthen security controls and processes.</p>
<p>
You&rsquo;re also a strong communicator who can translate complex compliance and security concepts into actionable guidance for both technical and non-technical stakeholders. You thrive in fast-paced environments and enjoy balancing strategic thinking with hands-on execution.</p><h3 class="jobSectionHeader"><b>
Basic Qualifications</b></h3><ul>
<li>Bachelor&rsquo;s degree in Information Security, Information Technology, or a related field</li>
<li>8+ years of experience in IT security or related fields</li>
<li>5+ years of experience in risk management and regulatory compliance</li>
<li>5+ years of experience supporting or leading SOC 2 compliance efforts</li>
<li>Strong understanding of security frameworks, controls, and regulatory requirements</li>
</ul><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><ul>
<li>Professional certifications such as CISSP, CISM, or CISA</li>
<li>Experience with compliance frameworks and regulations such as SOC 2, NYCRR, and FTC Safeguards Rule</li>
<li>Experience conducting audits, risk assessments, and remediation tracking</li>
<li>Experience working in regulated industries such as insurance or financial services</li>
</ul><h3 class="jobSectionHeader"><b>This Role Might Be a Great Fit If You&hellip;</b></h3><ul>
<li>Enjoy identifying risks and improving security processes</li>
<li>Thrive in cross-functional, collaborative environments</li>
<li>Like balancing technical security concepts with governance and compliance</li>
<li>Are motivated by protecting systems, data, and organizational integrity</li>
</ul><h3 class="jobSectionHeader"><b>What We Offer</b></h3><ul>
<li>Competitive compensation</li>
<li>Comprehensive medical, dental, and vision benefits</li>
<li>401(k) with company match</li>
<li>Paid time off and company holidays</li>
<li>Opportunities for professional growth and certification support</li>
<li>A collaborative and security-focused work environment</li>
</ul><div>At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.</div>
<div></div>
<div>We C.A.R.E.</div>
<div><b><i>C</i></b><i>ommitted</i> &ndash; We build strong, high-trust relationships with our partners and each other.</div>
<div><b><i>A</i></b><i>ccountable</i> &ndash; We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.</div>
<div><b><i>R</i></b><i>esults-Driven</i> &ndash; We focus on delivering measurable outcomes that create value for our partners and our business.</div>
<div><b><i>E</i></b><i>xcellent</i> &ndash; We strive for excellence in everything we do while balancing short-term performance with long-term success.</div>
<div></div>
<div>If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.</div><br>
<div></div>
<div></div>
<div><i>By submitting your application, you acknowledge that you have read and understand our </i><i>Privacy Policy</i><i> and </i><i>Terms &amp; Conditions</i><i>. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Senior Security Risk & Compliance Analyst

<div><p>APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners. Through our family of brands, we bring together industry expertise, technology, and data-driven insights to help dealers strengthen their finance and insurance performance and build lasting relationships with their customers.</p>
<p>
Our teams work collaboratively across operations, technology, risk, finance, marketing, and sales to deliver solutions that create measurable value and support the continued growth of APCO and the partners we serve.</p>
<p>
Our Operations team plays a critical role in ensuring contracts, billing activities, and funding processes are handled accurately and efficiently. We are seeking a Lead Billing and Collections Specialist to serve as a subject matter expert and operational leader for our Billing &amp; Payables team. In this role, you'll help drive quality, support process improvements, and provide day-to-day guidance that enables the team to deliver exceptional service and results.</p>
<h3 class="jobSectionHeader"><b>
What You'll Do</b></h3><div>
<p><b>
Billing &amp; Collections Operations</b></p>
<ul>
<li>Monitor customer accounts and support the processing of refunds, account adjustments, credit memos, and discrepancy resolution</li>
<li>Reconcile customer disputes and outstanding balances while ensuring timely resolution</li>
<li>Maintain accurate documentation of billing and collections activities</li>
<li>Support the achievement of delinquency and collection performance goals</li>
<li>Ensure compliance with all applicable state and federal debt collection laws and guidelines</li>
</ul>
<p><b>Team Support &amp; Quality Assurance</b></p>
<ul>
<li>Coordinate and distribute departmental work to ensure timely completion of tasks</li>
<li>Perform quality reviews and monitor process accuracy across the team</li>
<li>Serve as a resource and example for team members by sharing best practices and providing guidance</li>
<li>Foster a collaborative, motivated, and customer-focused environment</li>
<li>Assist with reporting and performance monitoring activities</li>
</ul>
<p><b>Process Improvement &amp; Operational Excellence</b></p>
<ul>
<li>Champion continuous improvement initiatives to increase efficiency and service quality</li>
<li>Identify opportunities for process enhancements and workflow optimization</li>
<li>Support special projects, system enhancements, and operational initiatives</li>
<li>Maintain knowledge of company products, systems, financing, claims, and business processes</li>
<li>Build strong relationships with internal teams, agents, and dealership partners to resolve issues effectively</li>
</ul></div><h3 class="jobSectionHeader"><b>What Makes You Successful</b></h3><p>
You are highly organized, detail-oriented, and thrive in fast-paced environments where accuracy and service matter. You enjoy helping others succeed and naturally influence those around you through collaboration, coaching, and leading by example.</p>
<p>
You have strong analytical and problem-solving skills and are constantly looking for ways to improve processes, strengthen quality, and deliver exceptional customer experiences.</p><h3 class="jobSectionHeader"><b>
Basic Qualifications</b></h3><div>
<ul><li>High school diploma or GED</li>
<li>Minimum of 3 years of experience in business operations, billing, collections, or related functions</li>
<li>Strong proficiency with Microsoft Office, including Excel, Word, and Outlook</li>
<li>Strong analytical, organizational, and communication skills</li>
<li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment</li>
</ul></div><h3 class="jobSectionHeader"><b>Preferred Qualifications</b></h3><div>
<ul><li>Bachelor's degree in Business Administration, Finance, Management, or a related field</li>
<li>Experience in billing, collections, receivables, or operational support functions</li>
<li>Experience monitoring quality or coordinating team workflows</li>
<li>Experience identifying and implementing process improvements</li>
<li>Experience working in customer-focused or high-volume transactional environments</li>
</ul></div><h3 class="jobSectionHeader"><b>This Role Might Be a Great Fit If You&hellip;</b></h3><div>
<ul><li>Enjoy helping teams perform at their best</li>
<li>Like solving problems and improving processes</li>
<li>Thrive in fast-paced operational environments</li>
<li>Take pride in accuracy, quality, and customer service</li>
<li>Prefer leading through influence and expertise rather than direct management</li>
</ul></div><h3 class="jobSectionHeader"><b>What We Offer</b></h3><div>
<ul><li>Competitive compensation</li>
<li>Comprehensive medical, dental, and vision benefits</li>
<li>401(k) with company match</li>
<li>Paid time off and company holidays</li>
<li>Opportunities for career growth and development</li>
<li>A collaborative and supportive team environment</li>
</ul></div><div>At APCO, the way we work matters just as much as the results we deliver. Our values guide how we work, how we partner, and how we deliver results.</div>
<div></div>
<div>We C.A.R.E.</div>
<div><b><i>C</i></b><i>ommitted</i> &ndash; We build strong, high-trust relationships with our partners and each other.</div>
<div><b><i>A</i></b><i>ccountable</i> &ndash; We take ownership of outcomes and hold ourselves to the highest standards of performance and integrity.</div>
<div><b><i>R</i></b><i>esults-Driven</i> &ndash; We focus on delivering measurable outcomes that create value for our partners and our business.</div>
<div><b><i>E</i></b><i>xcellent</i> &ndash; We strive for excellence in everything we do while balancing short-term performance with long-term success.</div>
<div></div>
<div>If you're excited about joining a team that values collaboration, accountability, and continuous improvement, we'd love to hear from you.</div><br>
<div></div>
<div></div>
<div><i>By submitting your application, you acknowledge that you have read and understand our </i><i>Privacy Policy</i><i> and </i><i>Terms &amp; Conditions</i><i>. APCO Holdings may collect personal information (such as name, contact details, and employment history) to evaluate your candidacy. We may share this data with our subsidiaries, affiliates, and service providers. We retain applicant data only as long as necessary for the hiring process or as required by law.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Lead Billing and Collections Specialist

Join APCO Holdings and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

APCO Holdings

About Company

Senior Security Risk & Compliance Analyst

Lead Billing and Collections Specialist