Qureos Mentor

Apex Skin

<div><div>About Apex Skin:

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.</div>
Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction.

Compensation Range
<ul>
<li>$15.00-$17.00/hr</li>
<li>Based on relevant work experience</li>
</ul>
Schedule
<ul>
<li>Full-time, Monday through Friday [32 hours per week]</li>
<li>Occasional Saturday mornings may be required</li>
<li>Schedules are subject to change based on clinic needs</li>
<li>Flexibility to travel to locations within a 20-mile radius to support clinical coverage as needed</li>
</ul>
Essential Functions
<ul>
<li>Answer incoming calls with professionalism, courtesy, and consistent phone etiquette.</li>
<li>Maintain knowledge of insurance plans, terminology, and verification processes.</li>
<li>Provide exceptional customer service while greeting, checking in, and assisting patients.</li>
<li>Assist Medical Assistants with patient-related phone calls and follow-up tasks.</li>
<li>Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction.</li>
<li>Maintain and update patient accounts, including personal and financial information.</li>
<li>Record and collect payments; process third-party claims; and follow revenue procedures accurately.</li>
<li>Ensure confidentiality and protection of all patient information.</li>
<li>Follow established policies and procedures and alert leadership to needed changes.</li>
<li>Maintain a clean, welcoming, and calming reception area to reduce patient anxiety.</li>
<li>Support team operations and contribute to collective goals.</li>
<li>Monitor office supply levels, anticipate needs, and place orders as required.</li>
<li>Keep reception and waiting areas cleaned, organized, and patient-ready.</li>
<li>Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists.</li>
<li>Enter insurance data with accuracy and without errors.</li>
<li>Call and document communication with patients who cancel or no-show.</li>
<li>Verify patient insurance coverage with accuracy.</li>
<li>Balance and close out collections at end of day.</li>
<li>Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li>
</ul>
Qualifications
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Ability to multitask in a fast-paced environment</li>
<li>Flexibility and adaptability</li>
<li>Customer service mindset with professionalism and patient focus</li>
<li>Excellent time management and organizational skills</li>
<li>Attention to detail and accuracy</li>
<li>Proficiency in basic computer applications and scheduling systems</li>
<li>Knowledge of medical terminology</li>
<li>Word processing and data entry skills</li>
<li>Bachelor's degree or equivalent experience in a relevant field preferred</li>
<li>2+ years of experience as a Medical Receptionist (dermatology experience is a plus)</li>
<li>Certification as a Medical Receptionist preferred, or willingness to obtain certification</li>
</ul>
Career Growth Opportunities:
Motivated Medical Receptionists may pursue:
<ul>
<li>Transition into a Medical Assistant role with training and certification support</li>
<li>Lead Receptionist or Front Office Coordinator positions</li>
<li>Cross-training in scheduling, billing, or insurance verification 
Patient Services or Administrative Specialist roles</li>
<li>Opportunities to grow into supervisory or office management positions over time</li>
<li>Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care.</li>
</ul>
Physical Requirements &amp; Work Environment
<ul>
<li>Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office</li>
<li>Manual dexterity for typing, data entry, and handling office equipment</li>
<li>Ability to speak clearly, hear callers, and interact with patients in person</li>
<li>Visual acuity sufficient to read patient information and EMR screens</li>
<li>Ability to occasionally lift up to 20 pounds (e.g., office supplies)</li>
<li>Work performed in a professional medical office setting with regular interaction with patients, providers, and staff</li>
<li>Fast-paced environment requiring multitasking, attention to detail, and calm communication</li>
<li>Exposure to cleaning supplies, office equipment, and moderate noise levels</li>
<li>Must adhere to all health and safety policies, including infection control standards</li>
</ul><div>
Apex Skin Culture 
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.

Employee Health &amp; Safety Requirements: 
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement: 
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Medical Receptionist - Hudson Office

<div><div>About Apex Skin:

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.</div> 


Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Assistant to support our providers with both clinical and administrative tasks. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. The ideal candidate demonstrates strong communication skills, clinical accuracy, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Compensation Range:
<ul><li>$18.00 - $22.00/hr</li>
<li>Based on related years of experience</li>
</ul>
Schedule
<ul>
<li>Full-Time; Monday - Friday [32 hours per week]</li>
<li>Occasional Saturdays may be required</li>
<li>Schedules are subject to change based on clinic needs</li>
</ul>
Essential Functions
<ul>
<li>Escort patients to exam rooms, obtain vital signs, collect short histories, and update medication lists</li>
<li>Prepare exam rooms based on scheduled procedures and anticipate provider needs.</li>
<li>Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments</li>
<li>Scribe for providers during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time.</li>
<li>Maintain and update patient records, charts, and EMR documentation to meet compliance standards</li>
<li>Educate patients regarding provider instructions, treatment plans, post-procedure care, and medication usage</li>
<li>Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR</li>
<li>Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction</li>
<li>Perform autoclave procedures, maintain sterility standards, and complete quality control checks</li>
<li>Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations</li>
<li>Travel to nearby Apex Skin locations as needed to support clinical operations.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li>
</ul>
Qualifications
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Ability to multitask, stay organized, and manage time effectively</li>
<li>Customer service mindset with professionalism and patient focus</li>
<li>Proficiency in basic computer software, medical terminology, and EMR documentation</li>
<li>Ability to document clinical information accurately as a scribe (training provided)</li>
<li>2+ years of Medical Assistant experience preferred (dermatology experience is a plus)</li>
<li>Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification</li>
<li>Bachelor's degree or equivalent experience in a relevant field preferred, but not required</li>
<li>Prior clinical scribe experience is helpful, but not required</li>
</ul>
Career Growth Opportunities

Motivated Medical Assistants may pursue:
<ul>
<li>Surgical or Mohs assistant roles</li>
<li>Aesthetic support roles (laser, cosmetic procedures)</li>
<li>Lead MA or clinical trainer responsibilities</li>
<li>Cross-training in reception, lab coordination, or clinical support</li>
<li>Supervisory or clinical operations pathways over time</li>
<li>Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and clinical accuracy</li>
</ul>
Physical Requirements &amp; Work Environment
<ul>
<li>Prolonged periods of standing, walking, and sitting</li>
<li>Frequent use of hands and fingers for typing, instrument preparation, and documentation</li>
<li>Ability to speak and hear clearly when interacting with patients and team members</li>
<li>Visual acuity sufficient to read medical documentation, EMR screens, and clinical notes</li>
<li>Ability to occasionally lift or move up to 10 pounds (clinical materials, supplies, or files)</li>
<li>Work is performed in a professional clinical office environment with regular patient interaction and collaboration with providers and clinical staff</li>
<li>Requires consistent attention to detail and calm communication during patient visits or scheduling needs</li>
<li>May encounter urgent or time-sensitive patient situations requiring composure and sound judgment</li>
<li>Required to adhere to HIPAA, OSHA, and Apex Skin privacy and safety standards</li></ul><div> 
Apex Skin Culture 
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.

Employee Health &amp; Safety Requirements: 
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement: 
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Medical Assistant - Parma Office

<div><div>About Apex Skin:

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.</div> 


Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Assistant to support our providers with both clinical and administrative tasks. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. The ideal candidate demonstrates strong communication skills, clinical accuracy, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Compensation Range
<ul>
<li>$18.00-$22.00</li>
<li>Based on relevant years of experience</li>
</ul>
Schedule
<ul>
<li>Full-time, Monday through Friday [32-40 hours per week]</li>
<li>Tuesday through Friday, from 8:00 am - 4:30 pm, and every other Monday, 8:00 am - 4:30 pm</li>
<li>Daytime clinical hours with occasional variations based on provider or patient needs.</li>
</ul>
Essential Functions
<ul>
<li>Escort patients to exam rooms, obtain vital signs, collect short histories, and update medication lists</li>
<li>Prepare exam rooms based on scheduled procedures and anticipate provider needs.</li>
<li>Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments</li>
<li>Scribe for providers during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time.</li>
<li>Maintain and update patient records, charts, and EMR documentation to meet compliance standards</li>
<li>Educate patients regarding provider instructions, treatment plans, post-procedure care, and medication usage</li>
<li>Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR</li>
<li>Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction</li>
<li>Perform autoclave procedures, maintain sterility standards, and complete quality control checks</li>
<li>Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations</li>
<li>Travel to nearby Apex Skin locations as needed to support clinical operations.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li>
</ul>
Qualifications
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Ability to multitask, stay organized, and manage time effectively</li>
<li>Customer service mindset with professionalism and patient focus</li>
<li>Proficiency in basic computer software, medical terminology, and EMR documentation</li>
<li>Ability to document clinical information accurately as a scribe (training provided)</li>
<li>2+ years of Medical Assistant experience preferred (dermatology experience is a plus)</li>
<li>Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification</li>
<li>Bachelor's degree or equivalent experience in a relevant field preferred, but not required</li>
<li>Prior clinical scribe experience is helpful, but not required</li>
</ul>
Career Growth Opportunities

Motivated Medical Assistants may pursue:
<ul>
<li>Surgical or Mohs assistant roles</li>
<li>Aesthetic support roles (laser, cosmetic procedures)</li>
<li>Lead MA or clinical trainer responsibilities</li>
<li>Cross-training in reception, lab coordination, or clinical support</li>
<li>Supervisory or clinical operations pathways over time</li>
<li>Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and clinical accuracy</li>
</ul>
Physical Requirements &amp; Work Environment
<ul>
<li>Prolonged periods of standing, walking, and sitting</li>
<li>Frequent use of hands and fingers for typing, instrument preparation, and documentation</li>
<li>Ability to speak and hear clearly when interacting with patients and team members</li>
<li>Visual acuity sufficient to read medical documentation, EMR screens, and clinical notes</li>
<li>Ability to occasionally lift or move up to 10 pounds (clinical materials, supplies, or files)</li>
<li>Work is performed in a professional clinical office environment with regular patient interaction and collaboration with providers and clinical staff</li>
<li>Requires consistent attention to detail and calm communication during patient visits or scheduling needs</li>
<li>May encounter urgent or time-sensitive patient situations requiring composure and sound judgment</li>
<li>Required to adhere to HIPAA, OSHA, and Apex Skin privacy and safety standards</li></ul><div> 
Apex Skin Culture 
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.

Employee Health &amp; Safety Requirements: 
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement: 
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Medical Assistant - Mentor Office

<div><div>About Apex Skin:

We are Apex Skin, and our mission is to provide the highest quality dermatology and dermatologic surgery care to patients across Northeast Ohio with promptness, compassion, and excellence. We pride ourselves on delivering exceptional patient experiences, offering same-day appointments, and serving our communities through education and meaningful care. Our team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive.</div> 


Position Overview

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Medical Assistant to support our providers with both clinical and administrative tasks. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. The ideal candidate demonstrates strong communication skills, clinical accuracy, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.

Compensation Range:
<ul><li>$18.00 - $22.00/hr</li>
<li>Based on related years of experience</li>
</ul>
Schedule
<ul>
<li>Part-Time, Two-Days in Clinic; Monday - Friday [16 hours per week]</li>
<li>Occasional Saturdays may be required</li>
<li>Schedules are subject to change based on clinic needs</li>
</ul>
Essential Functions
<ul>
<li>Escort patients to exam rooms, obtain vital signs, collect short histories, and update medication lists</li>
<li>Prepare exam rooms based on scheduled procedures and anticipate provider needs.</li>
<li>Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments</li>
<li>Scribe for providers during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time.</li>
<li>Maintain and update patient records, charts, and EMR documentation to meet compliance standards</li>
<li>Educate patients regarding provider instructions, treatment plans, post-procedure care, and medication usage</li>
<li>Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR</li>
<li>Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction</li>
<li>Perform autoclave procedures, maintain sterility standards, and complete quality control checks</li>
<li>Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations</li>
<li>Travel to nearby Apex Skin locations as needed to support clinical operations.</li>
<li>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</li>
</ul>
Qualifications
<ul>
<li>Strong communication and interpersonal skills</li>
<li>Ability to multitask, stay organized, and manage time effectively</li>
<li>Customer service mindset with professionalism and patient focus</li>
<li>Proficiency in basic computer software, medical terminology, and EMR documentation</li>
<li>Ability to document clinical information accurately as a scribe (training provided)</li>
<li>2+ years of Medical Assistant experience preferred (dermatology experience is a plus)</li>
<li>Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification</li>
<li>Bachelor's degree or equivalent experience in a relevant field preferred, but not required</li>
<li>Prior clinical scribe experience is helpful, but not required</li>
</ul>
Career Growth Opportunities

Motivated Medical Assistants may pursue:
<ul>
<li>Surgical or Mohs assistant roles</li>
<li>Aesthetic support roles (laser, cosmetic procedures)</li>
<li>Lead MA or clinical trainer responsibilities</li>
<li>Cross-training in reception, lab coordination, or clinical support</li>
<li>Supervisory or clinical operations pathways over time</li>
<li>Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and clinical accuracy</li>
</ul>
Physical Requirements &amp; Work Environment
<ul>
<li>Prolonged periods of standing, walking, and sitting</li>
<li>Frequent use of hands and fingers for typing, instrument preparation, and documentation</li>
<li>Ability to speak and hear clearly when interacting with patients and team members</li>
<li>Visual acuity sufficient to read medical documentation, EMR screens, and clinical notes</li>
<li>Ability to occasionally lift or move up to 10 pounds (clinical materials, supplies, or files)</li>
<li>Work is performed in a professional clinical office environment with regular patient interaction and collaboration with providers and clinical staff</li>
<li>Requires consistent attention to detail and calm communication during patient visits or scheduling needs</li>
<li>May encounter urgent or time-sensitive patient situations requiring composure and sound judgment</li>
<li>Required to adhere to HIPAA, OSHA, and Apex Skin privacy and safety standards</li></ul><div> 
Apex Skin Culture 
Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care.

Employee Health &amp; Safety Requirements: 
All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information.

Equal Employment Opportunity Statement: 
Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</div></div>

Medical Assistant - Hudson Office

Join Apex Skin and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Apex Skin

About Company

Medical Receptionist - Hudson Office

Medical Assistant - Parma Office

Medical Assistant - Mentor Office

Medical Assistant - Hudson Office