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Apparel Group

Apparel Group is a multibillion dollar conglomerate based in Dubai, UAE, established in 1996. With a growing network of over 2,500 stores and a diverse portfolio of more than 85 international brands across 14 countries, the Group has a strong presence in the GCC and is expanding into key markets such as India and Southeast Asia. It offers an integrated omni-channel experience and represents global names like Tommy Hilfiger, Skechers, and Tim Hortons. The company is driven by a multicultural workforce of over 27,000 employees.

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 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
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 Consider the needs of the customers at all times
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 Implements a high standard of customer focus within the store
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 Leads by example in all aspects of customer service
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 Actively seeks ways to achieve or exceed shop sales targets
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 Ensures all members of team have an understanding of KPIs and targets to be achieved
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 Ensures any promotional offers, regarding stock, are implemented within the store
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 Implement strategies effectively to drive sales in the store
 
 
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 Store Administration
 
 
 
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 Regularly audits own store administration and resolve any issues
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 Implements, within own store, any changes in administration procedure positively and effectively
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 Collaborate with the Store Manager to set and achieve sales targets.
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 Monitor sales performance and analyze key performance indicators (KPIs).
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 Implement sales strategies to maximize revenue and meet business goals.
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 Oversee inventory control and merchandising to optimize product availability.
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 Ensure accurate stock levels through regular stock checks and replenishment.
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 Ensure that the store layout and presentation align with brand standards.
 
 
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 Presentation And Management
 
 
 
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 To ensure store has the correct stock package and required stock levels to maximize sales potential
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 Ensures high standard of visual merchandising and maintenance amongst all staff
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 Effectively communicates any changes in stock or store layout to all members of the team
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 Ensure that each member follow the retail standard
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 Maintaining the back store operation and replenishment of the merchandise
 
 
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 Staffing &amp; Team Performance Management
 
 
 
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 Monitors/ Manages schedules for salesperson work hours, vacations and days off
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 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
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 Encourage full participation of salesperson in creating store goals and developing plans
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 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
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 Maintain the leave of the staff
 
 
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 Security
 
 
 
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 Ensures security procedures are adhered to throughout the store.
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 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
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 Other Job Deliverables
 
 
 
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 Carry out corrective action / progressive discipline as necessary
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 Demonstrate dependability, reliability and punctuality.
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 Maintain strict confidence of all employee and employment-related information.
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 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
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 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
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Assistant Store Manager

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 Key Responsibilities
 
 
 
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 Assist in managing inventory levels and tracking stock movements
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 Coordinate with suppliers and logistics providers
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 Ensure timely delivery of goods and resolve any issues
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 Analyze supply chain data and provide insights for improvement
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 Collaborate with internal teams to meet business needs
 
 
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 Requirements
 
 
 
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 Bachelor's degree in supply chain, Logistics, or related field
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 1-3 years of experience in supply chain or logistics
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 Strong analytical and communication skills
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 Proficiency in Microsoft Office and ERP systems
 
 
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 What We Offer
 
 
 
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 Competitive salary and benefits package
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 Opportunities for career growth and development
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 Collaborative and dynamic work environment
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Assistant - Supply Chain

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 POSITION OBJECTIVE
 
 
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 The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store
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 Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks
 
 
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 Key Responsibilities
 
 
 Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities
 
 
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 Implements the brand specific visual merchandising standards
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 Coordinating store display in line with brand guidelines and strategy
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 Developing floor plans and maximize visual impact
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 Arranges merchandise, signage, fixtures and in-store layout guide
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 Taking Photograph in every changes done in the merchandise display
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 Make use of creative lighting for windows
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 Maximizing placement of new lines, re-merchandising the store when new trends build
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 Creates layout of the store according to its categories
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 Ensures proper merchandising of the items
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 Collect review and feedback of the merchandise Other Responsibilities
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 Working closely with the operations and brand management team to increase sales
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 Working with VM Manager and sales team to achieve commercial goals
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 Involve in Pre-Opening of the stores and timely visit to ensure that brand&rsquo;s standard are properly implemented and followed
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 Conduct research of the current market trends and lifestyle
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Visual Merchandiser

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 Responsibilities
 
 
 
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 Assist in developing and implementing brand strategies to drive business growth and brand awareness
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 Support the creation of brand assets, including visual content, campaigns, and marketing materials
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 Manage and maintain brand consistency across all channels, including social media, website, and advertising
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 Coordinate with internal teams, such as marketing, creative, and external agencies to ensure brand alignment
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 Analyze and report on brand performance metrics, including social media engagement and campaign results
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 Stay up-to-date with industry trends, competitor activity, and market research to inform brand strategy
 
 
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 Requirements
 
 
 
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 Bachelor's degree in Marketing, Communications, or related field
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 1-3 years of experience in brand management, marketing, or a related field
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 Strong understanding of brand development and management principles
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 Excellent communication, organizational, and project management skills
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 Ability to work in a fast-paced environment and meet deadlines
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 Proficiency in Adobe Creative Suite, social media platforms, and Microsoft Office
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Project Coordinator

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 POSITION OBJECTIVE
 
 
 A assistant restaurant manager&rsquo;s primary role is to manage and control the day to day restaurant operations
 
 
 Key Responsibilities
 
 
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 Ensure that FOH and BOH staffs are familiar with the day&rsquo;s requirement.
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 Ensure training of all staff is done prior to restaurant opening and whenever needed to maintain excellence of operation standards.
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 Responsible for coordination with all related parties during the Pre-opening Phase of the restaurant to ensure that the Opening Date is reached with full readiness of entire aspects of staffing, training, stocking, menu, budgets, Marketing Plan, and all other aspects of operations.
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 Ensure that all staff is treated fairly and with commonly accepted courtesy.
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 Ensure that time tables, leave roasters and attendance registers are up-to-date.
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 Coordinate with the executive chef and bartender for new menus as needed and to create a wide variety of new dishes and beverage list.
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 Ensure that all communications between restaurant and kitchen run smoothly.
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 Ensure that all purchased order have been delivered and stored.
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 Responsible for the Profit and loss statement of the restaurant.
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 Responsible for achieving set revenues and sales targets for the entire operation of the restaurant on both Floors.
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 Managing the prompt efficient and courteous serving of food and beverage in the restaurant.
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 Schedules working hours of all Service staff, taking into consideration volume of expected business (Reservations and timetables) and ensure that attendance registers are kept daily and that any absenteeism is immediately brought to the attention of the HR.
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 Ensure that all staffs are under control are fully informed in respect of disciplinary procedures, the handling of grievances, etc.
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 Ordering supplies and to ensure that all stocks are ordered to the correct quantities, quality and price.
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 Managing all administration procedure and ensure that all documents are sent to the appropriate accounts department immediately for processing.
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 Ensure that expenses are within budget limits.
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 Managing the Tips division.
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 Control and manage the monthly inventory.
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 Managing the day to day function of all restaurant employees, facilities, daily stock checks/stock takes and sales.
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 Ensure that all stocks are being kept securely and under the correct conditions applicable to each type of commodity stored
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 Managing the daily briefing with the staff to ensure smooth running of the service sequences
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 Hold weekly meetings with the Managing Partner to ensure that operation is going as it should and to ensure that any special arrangements are properly communicated.
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 Responsible for the PR and Marketing activities and communication in order to maximize exposure, footfall and sales revenues of both levels of Restaurant.
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 Generate weekly, monthly and quarterly reports on all aspects of the restaurant operations, including but not limited to budgets, cost breakdowns and sales breakdowns (per food categories, customer profile, menu items, days of the week, etc) Health, Safety and Security
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 Maintain the required standard of operational hygiene according to cleaning rotas at all times.
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 Be aware of the Restaurant policies and procedures relating to health, hygiene, and fire life safety and ensure your direct reports do the same.
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 Familiarize with emergency exits and evacuation procedures. Financial Management
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 To achieve the budget by monitoring and controlling the departmental operations, considering restaurant and expenditure.
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 On an ongoing basis, control and analyze departmental costs to ensure performance against budget;implementing corrective measures where necessary to produce positive business results.
 
 
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 General
 
 
 
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 Comply with the company's corporate code of conduct.
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 Familiarize yourself with the company values and model desired behaviors.
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 Perform tasks as directed by the Management in pursuit of the achievement of business goals.
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Assistant Manager - Restaurant

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 POSITION OBJECTIVE
 
 
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 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
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 Key Responsibilities
 
 
 
 Customer Service
 
 
 
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 Greet the customers and assist them in selecting the right product.
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 Convert the window shoppers to ultimate buyers.
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
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 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
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 Must possess up to date product knowledge and ensure minimal stock loss.
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 Flexible to work for extended hours during the Sale period.
 
 
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 Merchandise
 
 
 
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 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
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 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
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 Record the inventory inward / outward and maintain the report of the same Process
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 Handle the POS (Point of Sale) / Billing Counter efficiently
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 Tally money in the cash till during the beginning / end of the shifts
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 Issue receipts / refunds / change to the customers correctly
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 Process the payments by cash / credit cards / vouchers / automatic debits
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be flexible to work for varied shifts and overtime as per the business requirement
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 Adhere to SOP &amp; Loss Prevention Policies
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 Maintain confidentiality of the sales figures to the outside party
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Sales Associate

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 POSITION OBJECTIVE
 
 
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 The position is responsible for generating sales and deliver customer service at its best.
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 Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
 
 
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 Key Responsibilities
 
 
 Hospitality and Guest Service
 
 
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 Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
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 Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
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 Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
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 Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
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 Uses proper procedures to ensure the accuracy of every order for every guest.
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 Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
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 Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests&rsquo; needs.
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 Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
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 Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations
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 Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
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 Prepares all products as required, following the order monitor to ensure the accuracy of every order.
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 Communicates showcase and product needs to ensure proper product availability for guests.
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 Regularly takes temperatures of the required products and records in the Time &amp; Temperature Log. Policies and Procedures
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 Participates in and attends all store meetings and other related functions.
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 Follows all restaurant policies, procedures and standards.
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 Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
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 Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering
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 Receives payment by cash, credit cards, vouchers or automatic debits.
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 Issue receipts, refunds, or change to the customers correctly.
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 Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
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 Maintain clean and orderly checkout areas. Health &amp; Safety
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 Works in compliance with occupational health and safety legislation.
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 Knows, understands and follows safe work practices and procedures.
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 Uses or wears personal protective equipment or clothing as required.
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 Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
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 Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
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Service Crew

Join Apparel Group and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.