Urwah Admin

Apparel Group

Apparel Group is a multibillion dollar conglomerate based in Dubai, UAE, established in 1996. With over 2,500 stores and a diverse portfolio of more than 85 international brands across 14 countries, the Group has a strong presence in the GCC and is expanding into key markets such as India and Southeast Asia. It offers an integrated omni-channel experience and represents global names like Tommy Hilfiger and Skechers, supported by a multicultural workforce of over 27,000 employees.

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
 </li>
 <li>
 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 
 Customer Service
 
 
 
 <ul>
 <li>
 Greet the customers and assist them in selecting the right product.
 </li>
 <li>
 Convert the window shoppers to ultimate buyers.
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
 </li>
 <li>
 Must be presentable and well-groomed at all the times
 </li>
 <li>
 Flexible to work for extended hours during the Sale period
 </li>
 <li>
 Must possess up to date product knowledge and ensure minimal stock loss.
 </li>
 <li>
 Flexible to work for extended hours during the Sale period.
 
 
 </li>
 </ul>
 
 Merchandise
 
 
 
 <ul>
 <li>
 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
 </li>
 <li>
 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
 </li>
 <li>
 Record the inventory inward / outward and maintain the report of the same Process
 </li>
 <li>
 Handle the POS (Point of Sale) / Billing Counter efficiently
 </li>
 <li>
 Tally money in the cash till during the beginning / end of the shifts
 </li>
 <li>
 Issue receipts / refunds / change to the customers correctly
 </li>
 <li>
 Process the payments by cash / credit cards / vouchers / automatic debits
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be flexible to work for varied shifts and overtime as per the business requirement
 </li>
 <li>
 Adhere to SOP &amp; Loss Prevention Policies
 </li>
 <li>
 Maintain confidentiality of the sales figures to the outside party
 </li>
 </ul>
</div>

Sales Associate

<div>
 POSITION OBJECTIVE To prepare the dining hall before service and maintain it clean, organise and fresh, in addition to his original task in serving the clients.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in the restaurant cleaning in the morning
 </li>
 <li>
 Clean all service utensils before each service.
 </li>
 <li>
 Help captain waiter in the restaurant set up.
 </li>
 <li>
 Keep his / her appearance clean and maintain a high hygiene level.
 </li>
 <li>
 Help captain waiter in mise en place preparation.
 </li>
 <li>
 Transport food from kitchen to dining hall.
 </li>
 <li>
 Assist captain waiter putting the food plates on clients table
 </li>
 <li>
 Changing ashtrays and fill glasses with water during service.
 </li>
 <li>
 Clear the table after meal is done and clean it.
 </li>
 <li>
 Transport all dirty plates, glasses to the dishwashing area.
 </li>
 <li>
 Work under the guidance of captain waiter and follows his /her instructions.
 </li>
 </ul>
</div>

Waitress

<div>
 
 Objective
 
 
 
 Responsible for guiding customers through fragrance notes, concentration levels, layering techniques, and brand stories to help them find their perfect scent match. The role enhances store performance by providing exceptional service, strong category knowledge, and premium consultative selling across niche, designer, and artisanal fragrances. Through storytelling, sensory experience, and product expertise, the position plays a key role in driving fragrance category growth and building long-term customer loyalty.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Customer Consultation &amp; Fragrance Expertise
 </li>
 <li>
 Deliver bespoke fragrance consultations by understanding client preferences, personality, and occasions.
 </li>
 <li>
 Educate customers on fragrance layering, application techniques, and fragrance wardrobe building.
 </li>
 <li>
 Conduct fragrance profiling and layering techniques to create unique, personalized scent experiences.
 </li>
 <li>
 Represent the brand with premium service etiquette and an elevated consultation experience.
 </li>
 <li>
 Sales Performance &amp; Category Growth
 </li>
 <li>
 Achieve individual KPIs including sales targets, conversion, UPT, ATV, and category contribution.
 </li>
 <li>
 Promote new launches, niche fragrances, exclusives, and high-value SKUs.
 </li>
 <li>
 Support cross-selling opportunities across fragrance, body care, gifting, and complementary products.
 </li>
 <li>
 Share fragrance insights with store leadership to improve replenishment, assortment, and category performance.
 </li>
 <li>
 Product Knowledge, Storytelling &amp; Demonstration
 </li>
 <li>
 Maintain deep knowledge of fragrance houses, perfumers, note structures, and storytelling elements.
 </li>
 <li>
 Demonstrate scents using proper blotter etiquette, step-by-step introduction, and professional sampling techniques.
 </li>
 <li>
 Stay updated on global fragrance trends, seasonal notes, and upcoming launches.
 </li>
 <li>
 Conduct fragrance demos, mini-sessions, and on-floor education for customers and team members.
 </li>
 <li>
 Store Standards, Tester Hygiene &amp; Inventory Support
 </li>
 <li>
 Maintain impeccable tester hygiene, blotter setup, and fragrance bay presentation.
 </li>
 <li>
 Ensure testers are replenished, organized, cleaned, and aligned with VM guidelines.
 </li>
 <li>
 Support stock checks, expiry control, replenishment, and category-wise stock movements.
 </li>
 <li>
 Assist with fragrance storytelling zones, gifting displays, and VM updates.
 
 
 </li>
 </ul>
 
 Desired Expericence
 
 
 
 <ul>
 <li>
 2&ndash;5 years of experience in beauty retail, fragrance consultancy, or luxury perfume houses.
 </li>
 <li>
 Strong fragrance knowledge including notes, accords, perfume concentrations, and scent families.
 </li>
 <li>
 Excellent consultation, communication, and customer interaction skills.
 </li>
 <li>
 Mandatory prior experience in a multi-brand beauty retail environment.
 </li>
 <li>
 Strong willingness to continuously learn about new products, fragrance launches, scent profiles, and selling techniques.
 </li>
 <li>
 Demonstrated ability to self-learn, proactively upgrade fragrance expertise, and stay current with industry and brand trends.
 </li>
 <li>
 Ability to translate scent stories into engaging and personalized product experiences.
 </li>
 <li>
 High grooming standards reflecting a premium beauty and luxury fragrance environment.
 </li>
 <li>
 Sales-driven mindset with a proven ability to meet and exceed KPIs.
 </li>
 <li>
 Ability to work in a fast-paced retail setting with multiple launches and high customer traffic.
 </li>
 <li>
 Passion for perfumery, niche fragrances, and experiential retail.
 </li>
 </ul>
</div>

Fragrance Expert

<div>
 
 Position Objective
 
 
 
 Supporting the overall operations of the store and ensuring a seamless customer experience. This position involves assisting the Store Manager in various managerial tasks and taking charge in their absence. The Assistant Store Manager is responsible for overseeing daily operations, managing staff, achieving sales targets, and maintaining a high level of customer satisfaction.
 
 
 
 Key Responsibility
 
 
 
 Sales and Customer Focus:
 
 
 <ul>
 <li>
 Consider the needs of the customers at all times
 </li>
 <li>
 Implements a high standard of customer focus within the store
 </li>
 <li>
 Leads by example in all aspects of customer service
 </li>
 <li>
 Actively seeks ways to achieve or exceed shop sales targets
 </li>
 <li>
 Ensures all members of team have an understanding of KPIs and targets to be achieved
 </li>
 <li>
 Ensures any promotional offers, regarding stock, are implemented within the store
 </li>
 <li>
 Implement strategies effectively to drive sales in the store
 
 
 </li>
 </ul>
 
 Store Administration
 
 
 
 <ul>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Implements, within own store, any changes in administration procedure positively and effectively
 </li>
 <li>
 Collaborate with the Store Manager to set and achieve sales targets.
 </li>
 <li>
 Monitor sales performance and analyze key performance indicators (KPIs).
 </li>
 <li>
 Implement sales strategies to maximize revenue and meet business goals.
 </li>
 <li>
 Oversee inventory control and merchandising to optimize product availability.
 </li>
 <li>
 Ensure accurate stock levels through regular stock checks and replenishment.
 </li>
 <li>
 Ensure that the store layout and presentation align with brand standards.
 
 
 </li>
 </ul>
 
 Presentation And Management
 
 
 
 <ul>
 <li>
 To ensure store has the correct stock package and required stock levels to maximize sales potential
 </li>
 <li>
 Ensures high standard of visual merchandising and maintenance amongst all staff
 </li>
 <li>
 Effectively communicates any changes in stock or store layout to all members of the team
 </li>
 <li>
 Ensure that each member follow the retail standard
 </li>
 <li>
 Maintaining the back store operation and replenishment of the merchandise
 
 
 </li>
 </ul>
 
 Staffing &amp; Team Performance Management
 
 
 
 <ul>
 <li>
 Monitors/ Manages schedules for salesperson work hours, vacations and days off
 </li>
 <li>
 Resolves salesperson complaint and concerns and provides ongoing performance feedback, counsels salesperson when necessary
 </li>
 <li>
 Encourage full participation of salesperson in creating store goals and developing plans
 </li>
 <li>
 Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
 </li>
 <li>
 Maintain the leave of the staff
 
 
 </li>
 </ul>
 
 Security
 
 
 
 <ul>
 <li>
 Ensures security procedures are adhered to throughout the store.
 </li>
 <li>
 Maintains a high standard of security awareness, regarding stock and money, within store.
 
 
 </li>
 </ul>
 
 Other Job Deliverables
 
 
 
 <ul>
 <li>
 Carry out corrective action / progressive discipline as necessary
 </li>
 <li>
 Demonstrate dependability, reliability and punctuality.
 </li>
 <li>
 Maintain strict confidence of all employee and employment-related information.
 </li>
 <li>
 Demonstrate the highest level of integrity and ethics in all the decision-making process.
 
 
 </li>
 </ul>
 
 Desired Experience
 
 
 
 The ideal Assistant Store Manager in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is preferred.
</div>

Assistant Store Manager

<div>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in managing inventory levels and tracking stock movements
 </li>
 <li>
 Coordinate with suppliers and logistics providers
 </li>
 <li>
 Ensure timely delivery of goods and resolve any issues
 </li>
 <li>
 Analyze supply chain data and provide insights for improvement
 </li>
 <li>
 Collaborate with internal teams to meet business needs
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in supply chain, Logistics, or related field
 </li>
 <li>
 1-3 years of experience in supply chain or logistics
 </li>
 <li>
 Strong analytical and communication skills
 </li>
 <li>
 Proficiency in Microsoft Office and ERP systems
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary and benefits package
 </li>
 <li>
 Opportunities for career growth and development
 </li>
 <li>
 Collaborative and dynamic work environment
 </li>
 </ul>
</div>

Assistant - Supply Chain

<div>
 POSITION OBJECTIVE
 
 
 <ul>
 <li>
 The position is responsible to develop, deliver and communicate visual concepts and promote the brand, products and services in-store
 </li>
 <li>
 Train and coach the store team to perform merchant based VP and manage the daily, weekly and seasonal VP tasks
 
 
 </li>
 </ul>
 Key Responsibilities
 
 
 Brand Image - Ensure that the brand identity and presentation standards in both windows and in-store are achieved consistently by creating eye catching displays whilst incorporating commercial sales opportunities
 
 
 <ul>
 <li>
 Implements the brand specific visual merchandising standards
 </li>
 <li>
 Coordinating store display in line with brand guidelines and strategy
 </li>
 <li>
 Developing floor plans and maximize visual impact
 </li>
 <li>
 Arranges merchandise, signage, fixtures and in-store layout guide
 </li>
 <li>
 Taking Photograph in every changes done in the merchandise display
 </li>
 <li>
 Make use of creative lighting for windows
 </li>
 <li>
 Maximizing placement of new lines, re-merchandising the store when new trends build
 </li>
 <li>
 Creates layout of the store according to its categories
 </li>
 <li>
 Ensures proper merchandising of the items
 </li>
 <li>
 Collect review and feedback of the merchandise Other Responsibilities
 </li>
 <li>
 Working closely with the operations and brand management team to increase sales
 </li>
 <li>
 Working with VM Manager and sales team to achieve commercial goals
 </li>
 <li>
 Involve in Pre-Opening of the stores and timely visit to ensure that brand&rsquo;s standard are properly implemented and followed
 </li>
 <li>
 Conduct research of the current market trends and lifestyle
 </li>
 </ul>
</div>

Visual Merchandiser

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist in developing and implementing brand strategies to drive business growth and brand awareness
 </li>
 <li>
 Support the creation of brand assets, including visual content, campaigns, and marketing materials
 </li>
 <li>
 Manage and maintain brand consistency across all channels, including social media, website, and advertising
 </li>
 <li>
 Coordinate with internal teams, such as marketing, creative, and external agencies to ensure brand alignment
 </li>
 <li>
 Analyze and report on brand performance metrics, including social media engagement and campaign results
 </li>
 <li>
 Stay up-to-date with industry trends, competitor activity, and market research to inform brand strategy
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, or related field
 </li>
 <li>
 1-3 years of experience in brand management, marketing, or a related field
 </li>
 <li>
 Strong understanding of brand development and management principles
 </li>
 <li>
 Excellent communication, organizational, and project management skills
 </li>
 <li>
 Ability to work in a fast-paced environment and meet deadlines
 </li>
 <li>
 Proficiency in Adobe Creative Suite, social media platforms, and Microsoft Office
 </li>
 </ul>
</div>

Project Coordinator

Join Apparel Group and explore 17   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.