Urwah Admin

Apparel Group

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 Job Description
 
 
 
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 Supervise and guide warehouse staff in daily operations.
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 Ensure accurate receiving, storing, picking, and dispatching of goods.
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 Monitor inventory levels and conduct regular stock checks.
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 Maintain warehouse safety, cleanliness, and compliance with company policies.
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 Prepare reports on warehouse performance and productivity.
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 Coordinate with logistics, procurement, and sales teams to meet operational needs.
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Supervisor - Warehouse

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 Job Description
 
 
 
 
 Position Objective:
 
 
 
 Responsible for overseeing and managing the daily operations of the store, ensuring a seamless and positive shopping experience for customers, maintaining store standards, achieving financial targets and relaying feedback about customers and products to relevant role holders. This role requires a strong blend of leadership, organizational skills, and a deep understanding of the fashion retail market.
 
 
 
 Key Responsibility:
 
 
 
 
 Financial:
 
 
 
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 To drive the store team to achieve the store target and store KPIs.
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 To ensure store shrinkage to be less than 0.2% of the cost of sale.
 
 
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 Process:
 
 
 
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 To conduct regular financial and stock audits.
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 To regularly update track and communicate the store dashboard.
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 To maintain the VM standards in the store.
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 To maintain the employee records.(Leave Management, Passport, Performance and conduct History, roster management)
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 Oversee day-to-day store operations, including opening and closing procedures.
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 Set and achieve sales targets, monitor KPIs, and analyze sales performance to identify areas for improvement.
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 Conduct regular team meetings to communicate goals, performance expectations, and provide constructive feedback.
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 Implement and enforce company policies and procedures to ensure compliance.
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 Communicate regularly with higher management, providing updates on store performance, challenges, and opportunities.
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 Develop and implement action plans based on performance metrics to drive results.
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 Maintaining the back store operation and replenishment of the merchandise.
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 Implement and enforce security measures to prevent theft and ensure the safety of both customers and employees.
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 Recruit, train, and develop a high-performing sales team.
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 Monitor and manage store expenses, budgets, and financial goals.
 
 
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 Customer:
 
 
 
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 To drive the store team to achieve club apparel, NPS and DSES goals.
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 To maintain a relationship with the mall management.
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 To effectively communicate with the office back-end team regarding store-related activities.
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 Address customer inquiries and concerns promptly, striving to exceed customer expectations.
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 To manage people in regards with performance and conduct of store employees.
 
 
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 Learning:
 
 
 
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 To constantly upgrade the skills of self and team and create a pipeline of future store managers
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 Identifying the learning gaps of the team and creating a process to address the same.
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 Conduct training sessions for new hires and ongoing product knowledge sessions for the team.
 
 
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 Desired Experience:
 
 
 
 The ideal Store Manager in a retail company should have 5+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
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Store Manager

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 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
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 Achieve company objectives, ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
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 Implement operating procedures at the store as per the company and Brand standards
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 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
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 Provide feedback to the Area Manager and Operations Manager with regards to employees and products
 
 
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 Key Responsibilities
 
 
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 Brief and guide the staff on achievement of the daily / weekly / monthly sales target
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 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
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 Ensure minimal stock loss manage stockrooms
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 Implement the operating procedures at the store and ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
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 Apply creative techniques to achieve / exceed the store sales target
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 Ensure has the required stock levels to maximize the sales
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 Weekly audit the store administration and resolve discrepancies if any
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 Manage the daily roaster, leave and grievances of the retail staff
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 Maintain the visual merchandising standards at the stores all the time as per set VM standards
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Supervise the store and provide feedback to the Area Manager with regards to the employees and products
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be updated about the various brands of the group for suggestive selling to the customers
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 End to end store operations responsibility
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 Must be physically fit to stand for extended hours and heavy lifting
 
 
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 About Us
 
 
 
 &ldquo;Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy &ndash; Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.
 
 
 Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com
 
 
 Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear &amp; Lifestyle such as Tommy Hilfiger, Charles &amp; Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie&rsquo;s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc..
 
 
 The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.&rdquo;
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 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
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 The position is responsible for generating sales and deliver customer service at its best.
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 Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
 
 
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 Key Responsibilities
 
 
 Hospitality and Guest Service
 
 
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 Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
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 Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
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 Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
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 Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
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 Uses proper procedures to ensure the accuracy of every order for every guest.
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 Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
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 Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests&rsquo; needs.
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 Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
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 Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations
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 Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
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 Prepares all products as required, following the order monitor to ensure the accuracy of every order.
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 Communicates showcase and product needs to ensure proper product availability for guests.
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 Regularly takes temperatures of the required products and records in the Time &amp; Temperature Log. Policies and Procedures
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 Participates in and attends all store meetings and other related functions.
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 Follows all restaurant policies, procedures and standards.
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 Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
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 Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering
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 Receives payment by cash, credit cards, vouchers or automatic debits.
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 Issue receipts, refunds, or change to the customers correctly.
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 Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
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 Maintain clean and orderly checkout areas. Health &amp; Safety
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 Works in compliance with occupational health and safety legislation.
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 Knows, understands and follows safe work practices and procedures.
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 Uses or wears personal protective equipment or clothing as required.
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 Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
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 Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
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Service Crew

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 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
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 This job holder will be responsible for translating and transferring of ideas / concepts / designs into promotional displays and marketing brochures for products and services
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 Develop distinctive logos for products and in-house brands, and create visual designs for marketing literature
 
 
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 Key Responsibilities
 
 
 Creative Solutions
 
 
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 Understand the creative and concept / territory business needs
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 Apply advanced and diversified concepts to create the graphic representations on system with combination of different color pallets
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 Create designs, concepts and sample layouts based on knowledge of layout principles and aesthetic design concepts
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 Innovate ideas / themes in graphical form for various requirements coming from the territory marketing team
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 Determine size and arrangement of illustrative material and copy, and select style and size of type
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 Develop graphics and layouts for promotion posters, logos, displays etc every year
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 Review final layouts and suggest improvements as needed
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 Create the window display designs for Concepts and Stand-alone stores in the territories for new stores and all stores every season
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 Create graphic artworks such as promo posters, logos and the like for the Concept
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 Designing proposals and artwork for marketing brochures, leaflets, coupons and flyers
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 Prepare Art works for Signage&rsquo;s (outdoor / indoor)
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 Coordinate with Concept Marketing Teams to pro-create graphic and artwork as required by the Concepts&rsquo; branding guidelines
 
 
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 Miscellaneous
 
 
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 Research and keep abreast of the latest designs, market trends, developments in IT and needs of the customers
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 Coordinate and assist in the execution of large format printing including colour and profile management
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 Oversee the printing needs for the Territory and stand-alone stores (vinyl poster, backlit poster etc.)
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 Ensure that the visuals / posters are laminated, mounted and distributed properly for all the territories on schedule(if applicable)
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 Prepare Photoshop presentations as and when required under the direction of the Marketing Manager
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 Coordinate with the Visual Merchandisers in executing their requirements of seasonal changes and window themes
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 Maintain large format printers (if applicable)
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 Keep abreast of the latest trends, tools and technologies in Graphic Design
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Senior Graphic Designer

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 Job Description
 
 
 
 POSITION OBJECTIVE
 
 
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 The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience
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 Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager
 
 
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 Key Responsibilities
 
 
 Customer Service:
 
 
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 Greet the customers and assist them in selecting the right product.
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 Convert the window shoppers to ultimate buyers.
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 Promote the Club Apparel Loyalty Program of the company for repeat sales
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 Serve Customers with the highest standards and follow the company guideline of selling ( GUEST &ndash; Greet, Understand, Explain, Sell, Thank)
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 Must be updated about the various brands of the group for suggestive selling to the customers Grooming / Attitude / Knowledge
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 Must be presentable and well-groomed at all the times
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 Flexible to work for extended hours during the Sale period
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 Must possess up to date product knowledge and ensure minimal stock loss.
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 Flexible to work for extended hours during the Sale period.
 
 
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 Merchandise:
 
 
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 Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms
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 Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
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 Record the inventory inward / outward and maintain the report of the same Process
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 Handle the POS (Point of Sale) / Billing Counter efficiently
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 Tally money in the cash till during the beginning / end of the shifts
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 Issue receipts / refunds / change to the customers correctly
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 Process the payments by cash / credit cards / vouchers / automatic debits
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 Ensure awareness and vigilance at all times of security in the store without any negligence
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 Must be flexible to work for varied shifts and overtime as per the business requirement
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 Adhere to SOP &amp; Loss Prevention Policies
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 Maintain confidentiality of the sales figures to the outside party
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Sales Associate

Join Apparel Group and explore 27   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Apparel Group

ABOUT_COMPANY

Supervisor - Warehouse

Store Manager

Store Manager

Store Manager

Service Crew

Senior Graphic Designer

Sales Associate