Qureos Mentor

Applica solutions Inc

Overview We are seeking a skilled Microsoft 365 Support &amp; Training Specialist to join our dynamic team.Minimum Education:<ul><li>Bachelor&rsquo;s degree in a relevant field</li></ul>Certifications and training in Microsoft Office Suite are preferred. Relevant work experience may offset the educational requirement.Minimum Years of Experience:<ul><li>4 years of relevant experience; or</li><li>A bachelor&rsquo;s degree in an IT-related field plus at least 2 years of direct experience providing Microsoft Office Suite support in a customer-focused environment.</li><li>Candidate should be a GC or Citzn</li></ul>Functional Requirements:<ul><li>Deliver advanced one-on-one support (walk-in, Teams, email, telephone) for all desktop applications in the PRC.</li><li>Teach Microsoft 365 classes (basic to advanced, up to 7 classes/week, in person and virtual via Teams). The classes will be held Monday through Thursday from 8am to 3pm eastern standard time.</li><li>Assist with application updates and PRC hardware changes within 15 days.</li><li>Troubleshoot and resolve issues related to PRC equipment and systems.</li><li>Proficient in Microsoft Office 365, Adobe Creative Cloud, and SharePoint.</li><li>Maintain and track customer equipment loaners.</li><li>Maintain training room hardware and peripherals (e.g., scanners, laminators, laser engravers).</li><li>Create/update user guides, recommend new hardware/software, and perform routine support tasks in the PRC.</li><li>Perform routine maintenance and minor troubleshooting/repairs on specialty equipment.</li></ul>Job Types: Full-time, ContractPay: $95,000.00 - $96,000.00 per yearWork Location: In person

Microsoft 365 Support & Training Specialist

Join Applica solutions Inc and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Applica solutions Inc

ABOUT_COMPANY

Microsoft 365 Support & Training Specialist