Qureos Mentor

Aqua-Tots Saudi Arabia

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 Job Summary
 
 
 
 The Receptionist &amp; Sales Coordinator is responsible for providing exceptional
 
 
 customer service to all clients and visitors while supporting sales activities
 
 
 related to memberships and renewals. This role ensures a professional,
 
 
 welcoming front desk experience and contributes to achieving the center&rsquo;s
 
 
 enrollment and retention goals.
 
 
 
 POSITION TYPE
 
 
 
 Full-time position (5 days per week).
 
 
 Fixed day off: Friday.
 
 
 Second day off: One weekday (as assigned).
 
 
 Working hours: 1:00 PM &ndash;9:00 PM.
 
 
 Summer flexibility: Working hours may vary based on seasonal demand.
 
 
 
 REPORT TO:
 
 Office Manager
 
 
 
 Front Desk Duties
 
 
 
 <ul>
 <li>
 Greet and welcome all visitors, parents, and members with a friendly and professional attitude.
 </li>
 <li>
 Answer incoming calls and respond to customer inquiries promptly and accurately.
 </li>
 <li>
 Direct calls and messages to the appropriate staff or department.
 </li>
 <li>
 Maintain a clean, organized, and welcoming front desk area at all times.
 </li>
 <li>
 Manage class schedules, attendance updates, and appointment confirmations.
 </li>
 <li>
 Handle daily administrative tasks such as filing, data entry, and preparing basic reports.
 </li>
 <li>
 Coordinate with instructors and operations staff to ensure smooth daily operations.
 
 
 </li>
 </ul>
 
 Sales &amp; Customer Service
 
 
 
 <ul>
 <li>
 Promote and sell memberships, packages, and renewals to new and existing clients.
 </li>
 <li>
 Provide information about available programs, pricing, promotions, and class schedules.
 </li>
 <li>
 Follow up with potential leads and assist walk-in customers to convert inquiries into enrollments.
 </li>
 <li>
 Track and record customer payments, receipts, and sales transactions accurately.
 </li>
 <li>
 Maintain updated customer records in the system.
 </li>
 <li>
 Support marketing campaigns and in-center promotions to drive sales and customer retention.
 </li>
 <li>
 Handle customer feedback and escalate concerns to the Center Manager when necessary.
 
 
 </li>
 </ul>
 
 Administrative &amp; Coordination Support
 
 
 
 <ul>
 <li>
 Manage incoming and outgoing mail, deliveries, and correspondence.
 </li>
 <li>
 Maintain inventory of front desk materials, forms, and promotional brochures.
 </li>
 <li>
 Assist with preparing simple weekly reports on enrollments, renewals, and inquiries.
 </li>
 <li>
 Uphold confidentiality and follow company policies and procedures.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High school diploma or equivalent (Diploma or Bachelor&rsquo;s degree preferred).
 </li>
 <li>
 1&ndash;2 years of experience in customer service, reception, and sales.
 </li>
 <li>
 Excellent verbal and written communication skills in English
 </li>
 <li>
 Strong interpersonal skills and a positive, service-oriented attitude.
 </li>
 <li>
 Ability to multitask, prioritize, and stay organized in a fast-paced environment.
 </li>
 <li>
 Proficiency in using computer systems.
 </li>
 <li>
 Professional appearance and behavior appropriate for a client-facing position.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 Annual salary increase based on performance.
 
 
 Biannual performance bonus (twice per year).
 
 
 Performance-based incentives and sales commissions.
 
 
 Supportive, family-oriented, and team-driven work environment.
 
 
 Training and development opportunities.
 
 
 Potential for career growth within the organization.
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Receptionist & Sales Coordinator

Join Aqua-Tots Saudi Arabia and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aqua-Tots Saudi Arabia

ABOUT_COMPANY

Receptionist & Sales Coordinator