Qureos Mentor

Arab Bank

<div>
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 <ul>
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 Handle customers&rsquo; requests/inquiries related to their accounts ,products &amp; services in a professional manner &amp; serving all customers regardless of segment up to the level of their full satisfaction.
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 Marketing bank&rsquo;s products and services through direct and cross selling to achieve branch goals and increase customer base and revenue.
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 Providing professional, and high quality service that meet customers&rsquo; requirements and exceeds their expectations.
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 Promote &amp; sell bank products/services to achieve the yearly set targets.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements
 
 :
 
 
 
 
 
 <ul>
 <li>
 Bachelor degree in business administration or finance.
 </li>
 <li>
 Minimum 1 year experience in banking .
 </li>
 <li>
 Strong orientation for sales and services.
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 <li>
 Fluency in English.
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 Sufficient knowledge of bank's products, services, rules &amp; regulations.
 </li>
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 Computer Literacy.
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 Excellent communication &amp; interpersonal skills.
 </li>
 </ul>
</div>

Customer Relationship Officer

<div>
 
 We are looking for motivated and enthusiastic
 
 Fresh Graduates
 
 to join our team and start their professional journey with us. This opportunity is ideal for candidates who are eager to learn, develop their skills, and gain hands-on experience in a dynamic working environment.
 
 
 
 
 
 
 Requirements:
 
 
 
 &bull; Fresh graduates from recognized universities
 
 
 &bull; Strong communication and interpersonal skills
 
 
 &bull; Good command of English
 
 
 &bull; Proficiency in Microsoft Office applications
 
 
 &bull; Eagerness to learn and grow professionally
 
 
 &bull; Ability to work in a team-oriented environment
 
 
 
 
</div>

Fresh Graduates

<div>
 
 
 
 Accountabilities and Key Roles :
 
 
 
 <ul>
 <li>
 Servicing new and existing HNW clients relationships in the region by providing them with the full suite of financial services products &amp; services.
 </li>
 <li>
 Provide financial services solutions to the HNW and wealth client base.
 </li>
 <li>
 Developing a plan to acquire new client relationships as well as broadening existing client relationships.
 </li>
 <li>
 Achieving sales targets in line with best practice standards of services and acting as a &ldquo;Trusted Advisor&rdquo; to the HNW clientele.
 </li>
 <li>
 Establish sales and revenue targets for existing and new client relationships.
 </li>
 <li>
 Adhering to Private Banking service quality standards.
 </li>
 <li>
 Complying with Private Banking policies and guidelines.
 </li>
 <li>
 Broaden existing client relationships (greater share of wallet, higher cross sell ratios)
 </li>
 <li>
 Provide clients with comprehensive advisory services based on best practices and as per customer risk appetite.
 </li>
 <li>
 Develop a comprehensive risk profile per customer and maintain updated file on quarterly basis.
 </li>
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 Continuous monitoring of client portfolios (quarterly reviews and annual rebalancing).
 </li>
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 Research competitive offering and solicit client feedback for new product ideas.
 </li>
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 Escalate customer suggestions &amp; concerns to the Country/Region head.
 </li>
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 Providing the highest level of customer service to clients (proactive calls and visits) in order to have clients ownership.
 </li>
 <li>
 Maintain &amp; service the onshore and offshore private banking customers and penetrate the cross border relationships.
 </li>
 <li>
 Retain Client ownership (strong knowledge of client account, transactions and all issues related to client).
 </li>
 <li>
 Ensuring compliance with Private Banking policies and regulations and adhering to service quality standards.
 </li>
 <li>
 Complying with Private Banking policies guidelines, KYC and AML regulations.
 </li>
 <li>
 Ensure that all clients&rsquo; files are updated and all documents are available.
 </li>
 </ul>
</div>

Wealth Management & Private Banking Relationship Manager

Join Arab Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Arab Bank

About Company

Customer Relationship Officer

Fresh Graduates

Wealth Management & Private Banking Relationship Manager