Qureos Mentor

Arab Solutions

<div>
 
 Job Title: IT Project Coordinator
 
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Experience:
 
 3&ndash;5+ Years
 
 
 
 Employment Type:
 
 Full-Time
 
 
 
 Job Summary
 
 
 
 We are seeking a highly organized and detail-oriented IT Project Coordinator to support the planning, execution, and delivery of IT projects. The ideal candidate will have strong coordination skills, stakeholder management experience, and a solid understanding of project management methodologies. This role requires close collaboration with internal teams, vendors, and government stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate and support end-to-end IT project lifecycle activities
 </li>
 <li>
 Assist Project Managers in planning, scheduling, and tracking project progress
 </li>
 <li>
 Maintain project documentation, reports, and status updates
 </li>
 <li>
 Liaise with cross-functional teams, vendors, and stakeholders
 </li>
 <li>
 Monitor project timelines, risks, and deliverables to ensure timely execution
 </li>
 <li>
 Facilitate meetings, prepare minutes, and follow up on action items
 </li>
 <li>
 Ensure compliance with organizational and government project standards
 </li>
 <li>
 Support budgeting, resource allocation, and procurement coordination
 </li>
 <li>
 Track KPIs and generate project performance reports
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field
 </li>
 <li>
 PMP (Project Management Professional) certification is mandatory
 </li>
 <li>
 Proven local experience within Qatar, preferably with exposure to government sector projects
 </li>
 <li>
 Strong understanding of project management frameworks (Agile, Waterfall, Hybrid)
 </li>
 <li>
 Experience with project management tools (e.g., MS Project, Jira, or similar)
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Strong communication and stakeholder management skills
 </li>
 <li>
 Ability to manage multiple projects simultaneously
 </li>
 <li>
 Analytical thinking and problem-solving skills
 </li>
 <li>
 Attention to detail and documentation accuracy
 
 
 </li>
 </ul>
 
 Language Requirements
 
 
 
 <ul>
 <li>
 Arabic language proficiency is mandatory
 </li>
 <li>
 Strong command of English (written and verbal)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience working with government entities in Qatar
 </li>
 <li>
 Familiarity with IT infrastructure, systems, or digital transformation projects
 </li>
 <li>
 Knowledge of compliance and regulatory frameworks within Qatar
 
 
 </li>
 </ul>
 Skills: agile,frameworks,project documentation,hybrid,waterfall,jira,digital transformation projects,ms project,compliance,reports,it infrastructure,pmp,systems,stakeholder management
</div>

IT Project Coordinator (Arabic)

<div>
 
 Job Title:
 
 Support Engineer
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Language Requirement:
 
 Arabic (Mandatory)
 
 
 
 Experience:
 
 3&ndash;5 Years
 
 
 
 Job Summary
 
 
 
 We are looking for a skilled and proactive
 
 Support Engineer
 
 to join our team in Doha. The ideal candidate will be responsible for providing technical support, troubleshooting issues, and ensuring smooth IT operations. This role requires strong problem-solving skills, customer focus, and fluency in Arabic.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide technical support to end-users for hardware, software, and network-related issues
 </li>
 <li>
 Diagnose, troubleshoot, and resolve IT incidents in a timely manner
 </li>
 <li>
 Manage and track support tickets through the ticketing system
 </li>
 <li>
 Install, configure, and maintain systems, applications, and devices
 </li>
 <li>
 Collaborate with internal teams to resolve complex technical issues
 </li>
 <li>
 Perform system monitoring and ensure high availability of services
 </li>
 <li>
 Document issues, solutions, and standard operating procedures
 </li>
 <li>
 Support system upgrades, patches, and maintenance activities
 </li>
 <li>
 Ensure compliance with IT policies and security standards
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in IT Support / Technical Support roles
 </li>
 <li>
 Strong knowledge of:
 </li>
 <ul>
 <li>
 Windows / Linux operating systems
 </li>
 <li>
 Networking fundamentals (LAN/WAN, TCP/IP, DNS, DHCP)
 </li>
 <li>
 Active Directory and user management
 </li>
 </ul>
 <li>
 Experience with ticketing tools (e.g., ServiceNow, Jira, or similar)
 </li>
 <li>
 Good understanding of hardware and software troubleshooting
 </li>
 <li>
 Excellent communication skills in Arabic (mandatory) and basic English
 </li>
 <li>
 Strong analytical and problem-solving abilities
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certifications)
 </li>
 <li>
 Experience in enterprise or managed service environments
 </li>
 <li>
 Knowledge of ITIL processes
 
 
 </li>
 </ul>
 Skills: network+,applications,ticketing tools,jira,comptia a+,software,system monitoring,dhcp,lan/wan,servicenow,tcp/ip,dns,hardware,itil processes
</div>

Support Engineer (Arabic)

<div>
 
 Job Title:
 
 Senior Helpdesk Agent (Arabic Speaker)
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 Experience:
 
 3&ndash;5 Years
 
 
 
 Language Requirement:
 
 Arabic (Fluent) + Basic English
 
 
 
 Job Summary
 
 
 
 We are seeking a skilled and customer-focused
 
 Senior Helpdesk Agent
 
 to provide advanced technical support and ensure high-quality IT service delivery. The ideal candidate will handle escalated issues, support junior agents, and maintain service excellence while communicating effectively in Arabic.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Provide Level 1 &amp; Level 2 technical support for end users (hardware, software, network issues)
 </li>
 <li>
 Handle and resolve complex or escalated tickets within defined SLAs
 </li>
 <li>
 Act as a point of escalation for junior helpdesk agents
 </li>
 <li>
 Monitor ticket queues and ensure timely resolution and follow-ups
 </li>
 <li>
 Install, configure, and troubleshoot desktops, laptops, printers, and applications
 </li>
 <li>
 Support user account management (Active Directory, email systems, access control)
 </li>
 <li>
 Maintain accurate documentation of incidents, solutions, and processes
 </li>
 <li>
 Collaborate with IT teams (network, infrastructure, security) for issue resolution
 </li>
 <li>
 Ensure high levels of customer satisfaction and communication in Arabic
 </li>
 <li>
 Assist in training and mentoring junior staff
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in IT Helpdesk / Service Desk roles
 </li>
 <li>
 Strong troubleshooting skills in:
 </li>
 <ul>
 <li>
 Windows OS, Microsoft Office 365
 </li>
 <li>
 Basic networking (LAN/WAN, VPN)
 </li>
 <li>
 Hardware and peripheral support
 </li>
 </ul>
 <li>
 Experience with ticketing systems (ServiceNow, Jira, or similar)
 </li>
 <li>
 Knowledge of Active Directory and user management
 </li>
 <li>
 Excellent Arabic communication skills (spoken &amp; written)
 </li>
 <li>
 Basic English communication skills
 </li>
 <li>
 Strong problem-solving and analytical abilities
 </li>
 <li>
 Ability to work under pressure and manage multiple priorities
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 IT certifications such as ITIL, CompTIA A+, or Microsoft certifications
 </li>
 <li>
 Experience in enterprise or managed service environments
 </li>
 <li>
 Prior experience in mentoring or leading a small team
 
 
 </li>
 </ul>
 Skills: comptia a+,windows os,user management,it helpdesk,lan,vpn,escalation,troubleshoot desktops,network,security,itil,wan,active directory,infrastructure
</div>

Senior Helpdesk Agent (Arabic)

<div>
 
 Job Role: Project Manager / SDM (Bilingual &ndash; Arabic &amp; English)
 
 
 
 
 Location: Doha
 
 
 
 
 Experience: 3 - 5
 
 
 
 
 Role Overview
 
 
 
 We are seeking a results-driven
 
 Project Manager / Service Delivery Manager (SDM)
 
 who is fluent in both
 
 Arabic and English
 
 to lead project execution and ensure high-quality service delivery. This role bridges communication between stakeholders, clients, and internal teams while ensuring projects are delivered on time, within scope, and aligned with business objectives.
 
 
 
 Key Responsibilities
 
 
 Project Management
 
 
 
 <ul>
 <li>
 Plan, execute, and manage projects from initiation to closure
 </li>
 <li>
 Define scope, timelines, milestones, and deliverables
 </li>
 <li>
 Track project progress and manage risks, issues, and dependencies
 </li>
 <li>
 Ensure projects are delivered on time, within budget, and to quality standards
 
 
 </li>
 </ul>
 
 Service Delivery Management
 
 
 
 <ul>
 <li>
 Oversee end-to-end service delivery and client satisfaction
 </li>
 <li>
 Ensure SLA/KPI adherence and continuous performance improvement
 </li>
 <li>
 Act as the primary point of contact for client communications
 </li>
 <li>
 Manage incident escalation, resolution, and reporting
 
 
 </li>
 </ul>
 
 Stakeholder &amp; Communication Management
 
 
 
 <ul>
 <li>
 Communicate effectively with Arabic and English-speaking stakeholders
 </li>
 <li>
 Facilitate meetings, status updates, and executive reporting
 </li>
 <li>
 Translate business requirements between clients and technical teams
 
 
 </li>
 </ul>
 
 Team Coordination
 
 
 
 <ul>
 <li>
 Collaborate with cross-functional teams (IT, operations, support)
 </li>
 <li>
 Ensure clear roles, responsibilities, and accountability
 </li>
 <li>
 Drive alignment between delivery teams and business goals
 
 
 </li>
 </ul>
 
 Process &amp; Improvement
 
 
 
 <ul>
 <li>
 Implement best practices in project and service management
 </li>
 <li>
 Identify opportunities for process optimization and efficiency
 </li>
 <li>
 Maintain documentation, reports, and governance standards
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Fluent in Arabic and English (spoken and written)
 </li>
 <li>
 Proven experience as a Project Manager or Service Delivery Manager
 </li>
 <li>
 Strong understanding of project management methodologies (Agile, Waterfall, or Hybrid)
 </li>
 <li>
 Experience managing SLAs, KPIs, and client relationships
 </li>
 <li>
 Excellent communication, negotiation, and problem-solving skills
 </li>
 <li>
 Ability to manage multiple projects and priorities simultaneously
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Certification such as PMP, PRINCE2, ITIL, or equivalent
 </li>
 <li>
 Experience in IT services, managed services, or enterprise environments
 </li>
 <li>
 Familiarity with project management tools (e.g., Jira, MS Project, ServiceNow)
 
 
 </li>
 </ul>
 Skills: prince2,pmp,kpis,itil,slas,jira,operations,servicenow,hybrid,ms project,waterfall,manage projects,manage risks,agile
</div>

Project Manager / SDM (Bilingual – Arabic & English)

<div>
 
 Job Title:
 
 Cloud Expert (Bilingual &ndash; Arabic / English)
 
 
 
 Location:
 
 Doha
 
 
 
 Experience:
 
 3&ndash;5 Years
 
 
 
 Job Summary
 
 
 
 We are seeking a skilled Cloud Expert with 3&ndash;5 years of hands-on experience in cloud technologies. The ideal candidate will be responsible for designing, implementing, and managing cloud-based solutions while ensuring performance, security, and scalability. Fluency in both Arabic and English is required to support diverse teams and stakeholders.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design, deploy, and manage cloud infrastructure (AWS, Azure, or GCP)
 </li>
 <li>
 Monitor system performance, availability, and security
 </li>
 <li>
 Implement cloud best practices, automation, and cost optimization
 </li>
 <li>
 Collaborate with DevOps, security, and development teams
 </li>
 <li>
 Troubleshoot cloud-related issues and provide technical support
 </li>
 <li>
 Ensure compliance with organizational and regulatory standards
 </li>
 <li>
 Maintain documentation and provide technical reports
 
 
 </li>
 </ul>
 
 Required Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in cloud computing
 </li>
 <li>
 Strong knowledge of AWS, Azure, or Google Cloud Platform
 </li>
 <li>
 Experience with virtualization, containers (Docker/Kubernetes)
 </li>
 <li>
 Familiarity with scripting (Python, Bash, or PowerShell)
 </li>
 <li>
 Understanding of networking, security, and cloud architecture
 </li>
 <li>
 Excellent problem-solving and communication skills
 </li>
 <li>
 Fluent in Arabic and English (written &amp; spoken)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Cloud certifications (AWS Certified Solutions Architect, Azure Administrator, etc.)
 </li>
 <li>
 Experience with CI/CD pipelines and Infrastructure as Code (Terraform, ARM, etc.)
 
 
 </li>
 </ul>
 Skills: kubernetes,security,cost optimization,automation,docker,bash,azure,ci/cd pipelines,arm,python,powershell,google cloud platform,devops,cloud architecture,aws
</div>

Cloud Expert (Bilingual – Arabic / English)

<div>
 
 Job Title:
 
 
 Senior Cybersecurity Engineer
 
 
 
 
 Role Overview
 
 
 
 The Senior Cybersecurity Engineer will be responsible for securing the organization&rsquo;s IT environment, identifying risks, and ensuring compliance with cybersecurity standards and best practices.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Design and implement security architecture and controls
 </li>
 <li>
 Monitor and respond to security incidents and threats
 </li>
 <li>
 Conduct vulnerability assessments and penetration testing coordination
 </li>
 <li>
 Manage SIEM, SOC operations, and security tools
 </li>
 <li>
 Ensure compliance with cybersecurity frameworks (ISO 27001, NIST, etc.)
 </li>
 <li>
 Lead security audits and risk assessments
 </li>
 <li>
 Manage identity and access management (IAM)
 </li>
 <li>
 Coordinate with vendors on security solutions
 </li>
 <li>
 Conduct user awareness and security training
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Cybersecurity, IT, or related field
 </li>
 <li>
 3+ years of experience in cybersecurity
 </li>
 <li>
 Strong experience in:
 </li>
 <ul>
 <li>
 Network security, firewalls, IDS/IPS
 </li>
 <li>
 SIEM tools (e.g., Splunk, QRadar)
 </li>
 <li>
 Endpoint security and EDR solutions
 </li>
 <li>
 Cloud security
 </li>
 </ul>
 <li>
 Solid understanding of security frameworks and compliance
 
 </li>
 </ul>
 
 Certifications (Preferred)
 
 
 
 <ul>
 <li>
 CISSP, CISM, or CEH
 </li>
 <li>
 ISO 27001 Lead Implementer/Auditor
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Fluent in Arabic and English (mandatory)
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 High level of accountability and integrity
 </li>
 <li>
 Ability to manage vendors and security partners
 </li>
 <li>
 Excellent communication and reporting skills
 </li>
 <li>
 Continuous learning mindset to stay updated with evolving threats
 
 
 </li>
 </ul>
 Skills: cissp,cism,ceh,implementer,auditor,cloud security,endpoint security,edr solutions,splunk,qradar,firewalls,siem,soc operations,iso 27001,nist,risk assessments
</div>

Senior Cybersecurity Engineer

<div>
 
 Job Description &ndash; Data Privacy Assistant (Outsourced)
 
 
 
 
 Job Objectives
 
 
 
 To support the implementation, monitoring, and continuous improvement of the Bank&rsquo;s data privacy framework, ensuring compliance with the Qatar Personal Data Privacy Law and other applicable regulations, and promoting a culture of privacy awareness and accountability across the organization.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist the DPO in implementing and maintaining the data privacy program, policies, and procedures.
 </li>
 <li>
 Conduct data inventory and mapping activities to identify personal data processed by the Bank.
 </li>
 <li>
 Support the execution of Privacy Impact Assessments (PIA / DPIA) for new projects and systems.
 </li>
 <li>
 Monitor compliance with privacy requirements across departments and third-party vendors.
 </li>
 <li>
 Assist in handling Data Subject Access Requests (DSARs) and ensuring timely responses.
 </li>
 <li>
 Help investigate and document any personal data breaches and support incident response coordination.
 </li>
 <li>
 Maintain privacy documentation such as data registers, consent records, and processing logs.
 </li>
 <li>
 Assist in developing and delivering privacy awareness training to employees.
 </li>
 <li>
 Collaborate with IT Security and Legal teams to ensure alignment between data protection and cybersecurity controls.
 </li>
 <li>
 Support audits and assessments related to privacy compliance (internal and external).
 </li>
 <li>
 Liaise with internal departments, the external consultants, and relevant external parties (e.g., QCB, Data Privacy Office(MOI) , auditors).
 </li>
 <li>
 Support awareness sessions, workshops, and communication initiatives to promote Data Privacy culture across the Bank.
 </li>
 <li>
 Draft and edit internal communications, memos, and reports in both Arabic and English.
 </li>
 <li>
 Collaborate to integrate Data Privacy -related risk considerations into the Bank&rsquo;s risk management processes.
 </li>
 <li>
 Track and follow up on Data Privacy KPIs and progress indicators.
 </li>
 <li>
 Coordinate with Cybersecurity to ensure data protection across systems and environments.
 </li>
 <li>
 Monitor compliance of cloud service providers and vendors, ensuring DPAs are in place.
 
 
 </li>
 </ul>
 
 Qualifications And Experience
 
 
 
 
 Education
 
 
 
 
 Bachelor&rsquo;s Degree In
 
 
 
 <ul>
 <li>
 Information Technology / Information Systems
 </li>
 <li>
 Cybersecurity / Risk Management
 
 
 </li>
 </ul>
 Risk Management, Compliance, or related disciplines.
 
 
 professional certificates in Data Privacy Protection,
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in data privacy, compliance, cybersecurity, or risk management.
 </li>
 <li>
 Experience in banking or other regulated financial environments preferred.
 </li>
 <li>
 Familiarity with data protection in cloud and third-party systems.
 
 
 </li>
 </ul>
 
 Preferred Certifications
 
 
 
 <ul>
 <li>
 At least one of the following certifications(is additional ) :
 </li>
 <li>
 CIPP/E, CIPM (IAPP)
 </li>
 <li>
 CDPSE, CISM , CRISC (ISACA)
 
 
 </li>
 </ul>
 
 Skills And Competencies
 
 
 
 <ul>
 <li>
 Understanding of data protection laws (Qatar Law No. 13 of 2016, GDPR).
 </li>
 <li>
 Strong analytical and organizational skills.
 </li>
 <li>
 Excellent written and verbal communication abilities.
 </li>
 <li>
 Attention to detail and confidentiality awareness.
 </li>
 <li>
 Ability to coordinate across departments and with external stakeholders.
 
 
 </li>
 </ul>
 
 Applicable Standards and Regulations
 
 
 
 <ul>
 <li>
 Qatar Personal Data Privacy Law (Law No. 13 of 2016)
 </li>
 <li>
 Qatar Central Bank Cybersecurity Framework
 </li>
 <li>
 ISO/IEC 27701 &ndash; Privacy Information Management System (PIMS)
 </li>
 <li>
 GDPR &ndash; General Data Protection Regulation (EU)
 </li>
 <li>
 NIST Privacy Framework
 
 
 </li>
 </ul>
 Skills: data privacy,compliance,cybersecurity,risk management,pia,dpo,dpia,dsars,data registers,consent records,it security,legal teams,qcb,auditors
</div>

Data Privacy Assistant (Outsourced)

Join Arab Solutions and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.