Qureos Mentor

Arcata Associates, Inc.

<div>SUMMARY
The Technical Writer I plans, designs, writes, edits, and proofreads documents such as correspondence, contract deliverables, manuals, proposals, and various company policies, plans, forms, and procedures in support of the contract.
DUTIES
Monitor the in-house production flow of documents from inception to distribution of final copies. Identify and correct problem areas as they arise.
Interface with engineers and technical professionals in the writing, editing, controlling, and publication of various types of customer documents such as manuals, work instructions, checklists, test plans, test reports, and statements of work.
When editing documentation, provide guidance and direction in the areas of graphics, quality, coverage, format, and style. Use attention to detail when developing, editing, and proofreading documents, ensuring proper grammar, punctuation, spelling, consistency, and that the document is compliant with departmental and publication standards.
Use Microsoft Office and other appropriate computer software for document production. Investigate and implement improved and effective methods to produce documentation electronically.
Maintain a digital tracking system for JT4 and vendor documentation that have been received for processing.
Provide quality assurance checks for all document deliverables.
Ensure adherence to military, contract, and local standards and specifications when preparing technical documents.
Produce near error free documentation in support of the contract.
Read and interpret engineering documentation.
Maintain focus and attention to detail while working on multiple documents.
Divide attention between documents as priority levels of the assignments change.
Complete additional projects as assigned by the DM Supervisor.
Be an active team member in the department and contribute to communal departmental goals.
Utilize time management and organizational skills to track personal monthly data and complete reports on that data.
Performs other related duties as required.
EDUCATION (or Equivalent Experience):
Bachelor's degree in English, Business, Journalism, or equivalent discipline. In lieu of the bachelor's degree, a High School Diploma or High School Equivalency and at least 3 years of job-related experience.
SKILLS/KNOWLEDGE/ABILITIES REQUIRED
Excellent written and oral communication skills; advanced working knowledge of Microsoft Office applications (such as Word, Excel, and Outlook); integrated software applications; organizational skills; ability to perform detail-oriented work; a professional attitude; ability to use the Internet and other commonly used electronic communication tools; proper English grammar, usage, spelling, and punctuation; and knowledge of modern business office procedures, including filing systems and business correspondence are required. Position will require the ability to obtain and maintain a Government Security Clearance.
CORE COMPETENCIES
Working knowledge of word-processing and integrated software applications; organizational skills, time management skills, ability to multitask, maintain focus, and the ability to perform detail-oriented work.
WORK ENVIRONMENT, PHYSICAL, MENTAL DEMANDS
Typical office environment with no unusual hazards, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizational skills, and must be able to work under deadlines and with distractions. May require limited travel that takes many hours to reach remote locations and may be over rough terrain.</div>

Technical Writer I

<div>Position Summary:
Provides leadership to the HR staff to ensure generalist support is provided in the areas of staffing, employee relations, benefits, compensation, employee development including career counseling and specialist support as required by the contracts. This hands-on role is also responsible for ensuring that the Company's programs and practices are implemented and remain competitive and consistent throughout the contracts and are compliant with legislative requirements and meet the needs of managers and employees.
Essential Functions:<ul><li>
Manages the activity and staff involved in the recruitment and processing of new employees, employee relations and benefits administration. Responsible for performance evaluations and training and development of direct reports.</li><li>
Develops and implements Equal Employment Opportunity and Affirmative Action Programs to ensure compliance with current legal and contractual requirements. Prepares Affirmative Action Plans for all sites and distributes the Plans to the managers and supervisors. Serves as the Equal Employment Opportunity Coordinator for the Company.</li><li>
Interprets Human Resources policies and procedures for managers, supervisors and employees. Provides guidance to managers and supervisors in the use and application of human resources policies and procedures.</li><li>
Assists Human Resources Generalists in conducting internal investigations related to employment issues, allegations of discrimination, harassment, sexual harassment, etc.</li><li>
Provides guidance to managers with determining the appropriate disciplinary action for their direct reports, and assists managers with writing letters of counseling and letters of termination.</li><li>
Develops and maintains current position descriptions for all contracts.</li><li>
Develops and maintains the new employee orientation program for all contracts.</li><li>
Develops and maintains employee exit interview procedures for all contracts.</li><li>
Updates and writes policies as required, with assistance from other senior managers.</li></ul>
Other Related Duties:<ul><li>
Performs all other related duties as required.</li><li><div>
</div></li></ul>Qualifications:
Education: Bachelor's degree in Human Resources, Business Administration for related field.
Experience: At least eight years of progressively responsible experience in all areas of Human Resources with a strong emphasis in Talent Aquisition. At least five years of supervisory experience managing an HR team. Demonstrated experience supporting employees governed by the Service Contract Act (SCA) and employees covered by union Collective Bargaining Agreements is highly desirable.
Knowledge, Skills, and Abilities Required for this Position:<ul><li>
Ability to multitask, set priorities and meet deadlines.</li><li>
Ability to motivate individuals and groups toward the successful accomplishment of goals and objectives.
</li><li>Ability to successfully use creative thinking, problem solving techniques and independent judgment in making recommendations and decisions.
</li><li>Ability to maintain confidentiality of sensitive Company and employee data.
</li><li>Must be a U.S. Citizen and must possess a valid driver's license.</li><li>
Must have a valid passport.</li><li>
Ability to obtain and maintain a government security clearance.
</li><li>Preferred: SHRM Certifications &ndash; SHRM-CP or SHRM-SCP and/or HRCI Certifications: PHR, SPHR, GPHR</li></ul>
Core Competencies:
<ul><li>In-depth knowledge of all facets of Human Resources including recruiting, benefits administration, training, compensation, union relations, and employee relations.
</li><li>Working knowledge of the Service Contract Act.
</li><li>Working knowledge of Affirmative Action Plan preparation.
</li><li>Work effectively with a variety of computer software such as Word, Excel, PowerPoint, HRIS and Outlook.
</li><li>Communicate effectively in both oral and written form. Knowledge of proper English grammar, usage, spelling and punctuation.</li><li>
Work in a team environment.
</li></ul>Work Environment, Physical and Mental Demands:
Typical office environment with no unusual hazards, prolonged sitting while using the computer and the telephone, constant use of sight abilities, constant use of speech/hearing abilities for communication, constant mental alertness. Ability to use a computer to input and retrieve information and data. Ability to work flexible hours as required. Ability to work overtime as required. Travel required.</div>

Human Resources Manager

<div>With limited oversight from HR Management, performs Human Resources functions which include recruiting and selection, employee/labor relations, benefits administration, onboarding/orientation, and recordkeeping,
Essential DutiesResponsibilities:
1. Participates in activities related to recruitment and selection for all open positions including: writing and placing employment advertisements, administering the job posting system, maintaining and updating applicant and job requisition information in the Applicant Tracking System, screening resumes, routing resumes to the hiring manager, scheduling interviews including arranging travel if applicable, meeting with potential employees, ordering background checks, extending employment offers to qualified applicants, typing offer letters and completing recruiting metrics on each open position. Maintains the Vacancy Report. Sends a weekly vacancy report to the VP of HR and the HR Director.
2. Prepares and processes Employee Notifications (ENs).
3. Conducts new employee orientations. Conducts 30-day new employee and 30-day supervisor call backs.
4. Maintains personnel folders.
5. Conducts employee out processing interviews.
6. Performs benefits administration duties as follows: Conducts a benefits plan briefing with new employees as part of their new employee orientation; adds and removes employees and dependents from benefit plans, distributes benefits documents to all plan participants, answers benefits questions, helps to resolve employee benefit claim issues with insurance carriers, assists employees with 401(k) plan enrollments and distributions, completes the employer portion of disability claim forms, tracks FMLA absences.
7. Develops and implements Equal Employment Opportunity and Affirmative Action Programs to ensure compliance with current legal and contractual requirements. Prepares Affirmative Action Plans for all sites and distributes the Plans to the managers and supervisors.
8. Tracks due dates for new employee orientation performance evaluations and annual performance evaluations. Advises managers of due dates for the evaluations, and records dates of completed evaluations on the Performance Evaluation Program tracking spreadsheet. Reviews employee performance evaluation forms to ensure they are unbiased and that they provide an effective tool to measure employee performance. Edits the forms when necessary.
9. Participates in resolving and conducting investigations related to employment issues, allegations of discrimination, harassment, sexual harassment, etc. Assists managers with documenting oral counseling, preparing written warning notices, and preparing termination of employment letters.
10. Administers the education assistance program. Sends notification letters to employees upon approval of their education assistance request. Reviews education assistance reimbursement request forms prior to giving the forms to Human Resources Management for signature. Ensures proper receipts are attached, grades are submitted and provides information on the amount of benefit already paid in the calendar year. Provides completed course data for entry into the Learning Management System. Files paperwork in the employee's personnel folder.
11. Posts policies, forms and other documents in PlanSource and Enwisen. Maintains the Enwisen employee database for the contracts supported.
12. Responds to verification of employment requests in accordance with Arcata policy.
Other Related Duties:<ul><li>Performs other related duties as required.</li><li>Serves as the Corporate Training Coordinator.</li><li>Performs COBRA administrative duties.</li></ul>
Qualifications:
Education: Bachelor's Degree in Human Resources, Business Administration, or a closely related field.
Experience:
In lieu of the Bachelor's Degree, a High School Diploma plus at least 8 years of experience. With a Bachelor's Degree, a minimum of four years of progressively responsible experience in a Human Resources Generalist position. Strong experience in recruitment and employee relations required. Demonstrated proficiency in Microsoft Excel required.
Knowledge, Skills, and Abilities Required for this Position:<ul><li>
Excellent customer service skills.</li><li>
Excellent organizational skills and attention to detail.</li><li>
Excellent time management skills with a proven ability to meet deadlines.</li><li>
Ability to motivate individuals and groups toward the successful accomplishment of goals and objectives.</li><li>
Ability to successfully use creative thinking, problem solving techniques and independent judgment in making recommendations and decisions.</li><li>
Ability to give presentations to both large and small groups.</li><li>
Ability to maintain confidentiality of sensitive Company and employee data.</li><li>
Ability to multitask, set priorities and meet deadlines</li><li>
Proficiency with Microsoft Office Suite.</li><li>
Proficiency with or the ability to quickly learn the Company's HRIS and talent management systems.</li><li>
Excellent verbal and written communication skills as well as presentation abilities.</li><li>
Excellent interpersonal, negotiation, and conflict resolution skills.</li><li>
Ability to work flexible hours.</li><li>
Professional in Human Resources (PHR) or SHRM-CP certification is preferred.</li><li>
Must possess a valid driver's license</li><li>
Must have a valid passport.</li><li>
Able to obtain and maintain a Government Secret Security Clearance.</li></ul>
Core Competencies:
In-depth knowledge of: Federal and applicable state labor regulations; the Service Contract Act,
proper recruiting and selection techniques; benefits administration.
Work Environment, Physical and Mental Demands:
Typical office environment with no unusual hazards, prolonged sitting while using the computer and the telephone and attending meetings, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness. Ability to use a computer to input and retrieve information and data. Ability to travel remote locations as required by the Company.</div>

Human Resources Generalist

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Arcata Associates, Inc.

About Company

Technical Writer I

Human Resources Manager

Human Resources Generalist