Qureos Mentor

Ardent Health Services

<div>Overview:
<div>
Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.</div><div></div><div><b><br>
POSITION SUMMARY:</b></div><div></div><div><br>
The Senior Network Engineer, SD-WAN is responsible for leading the design, deployment, and support of enterprise healthcare wireless networks, with a primary focus on Cisco technologies and a secondary focus on Fortinet solutions at clinic locations. This role ensures secure, high-availability connectivity for critical clinical applications, compliance with healthcare standards, and seamless integration across hospitals and remote sites.</div><br>
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Responsibilities:
<ul><li>Design and implement advanced SD-WAN and SASE architectures.</li><li>
Optimize application-aware routing, traffic engineering, and security policies.</li><li>
Provide expert-level troubleshooting for complex LAN/WAN, SD-WAN, and SASE issues across multi-vendor platforms (Cisco, Fortinet, etc.).</li><li>
Lead the configuration, deployment, and lifecycle management of network platforms using vendor specific centralized management and orchestration tools.</li><li>
Engineer and deploy new branch locations, including zero-touch provisioning (ZTP) and secure cloud connectivity.</li><li>
Develop and fine-tune traffic management, network segmentation, and Zero Trust Network Access (ZTNA) policies.</li><li>
Ensure seamless interoperability between SD-WAN, SASE, cloud networks, and traditional infrastructure.</li><li>
Maintain comprehensive network documentation, emphasizing automation and version control.</li><li>
Act as a technical lead, mentoring junior engineers and promoting best practices.</li><li>
Actively participate in project planning and architectural reviews.</li><li>
Develop and review complex network change scripts, leveraging automation tools (e.g., Ansible, Python).</li><li>
Collaborate with security, cloud, and application teams for end-to-end network integrity and compliance.</li></ul>
Qualifications:
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Education &amp; Experience:</div><ul><li>
Bachelor&rsquo;s degree in Information Systems / Computer Science.<ul><li>
Additional years of experience may substitute for the required education on a year-for-year basis.</li></ul></li><li>
7+ years&rsquo; experience with Cisco routing, switching with a strong focus on wireless products.</li><li>
4+ years of experience working in Information Systems, preferably in the healthcare industry.</li><li>
CCNP Certification</li><li>
Experienced in configuring Cisco Catalyst and AireOS wireless controllers</li><li>
Experienced in configuring FortiAPs, Fortiswitch, and Fortigate platforms</li><li>
Experienced in configuring and troubleshooting 802.1x with Cisco ISE</li><li>
Experienced in working critical issues with Cisco and Fortinet TAC organizations</li><li>
Experienced in configuring wireless clients</li><li>
Experienced in collecting wireless packet captures</li><li>
Experience with implementing QOS/COS</li><li>
Experienced with site survey and design tools such as Ekahau</li></ul><div></div><div><br>
Knowledge, Skills &amp; Abilities:</div><ul><li>
High proficiency in the configuration and troubleshooting of advanced wireless networks including RF spectrum analysis, and interference remediation.</li><li>
High proficiency in Radio Channel Planning, Wireless Bridging</li><li>
Highly Proficient in the operation and analysis of LAN and WAN packet captures, and Network Analysis</li><li>
Proficient with DNS, DHCP, WINS configuration and troubleshooting</li></ul></div><div></div>

Sr Network Engineer, SD-WAN

<div>Overview:
<div>
Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.</div><div></div><div><b><br>
POSITION SUMMARY:</b></div><div></div><div><br>
The <b>Network Architect</b> is a senior technical leader responsible for the strategic design, development, and evolution of Ardent&rsquo;s enterprise network infrastructure. This role ensures the network is secure, scalable, resilient, and aligned with the organization&rsquo;s business goals and digital transformation initiatives. The Network Architect works closely with the network engineering team, cross-functional IT groups, and business stakeholders to provide expert guidance on emerging technologies, cloud networking, and cybersecurity best practices.</div>
Responsibilities:
<ul><li>Designs, configures, and supports enterprise-grade network infrastructure, including Cisco and Fortinet platforms, across data centers, cloud environments, and remote sites.</li><li>
Maintains accurate and up-to-date documentation of network architecture, configurations, standards, and operational procedures.</li><li>
Ensures high availability, redundancy, and performance of critical network systems through proactive monitoring and capacity planning.</li><li>
Participates in network assessments, audits, and incident response efforts to ensure compliance and operational resilience.</li><li>
Collaborates with cross-functional teams to support infrastructure projects, cloud migrations, and digital transformation initiatives.</li><li>
Evaluates and recommends emerging technologies to improve network efficiency, scalability, and security. to both technical and non-technical audiences.</li><li>
Strong organizational and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment.</li><li>
Deep understanding of enterprise IT operations and how network infrastructure supports business objectives.</li><li>
Creates and delivers technical presentations, network diagrams, and solution proposals.</li></ul>
Qualifications:
<div><b>
Education &amp; Experience:</b></div><ul><li>
Associates degree in Information Systems / Computer Science or equivalent technical experience</li><li>
10+ years of experience in enterprise networking, preferably within healthcare or other highly regulated industries.</li><li>
5+ years of experience with Fortinet networking solutions, including FortiGate firewalls, FortiSwitch, FortiAP, and Fortinet SD-WAN.</li><li>
5+ years of experience designing and supporting cloud network fabrics and interconnects using platforms such as Equinix Fabric, Megaport, or similar.</li><li>
Experience with high availability and redundancy protocols such as HSRP, VRRP, and GLBP.</li><li>
Experience designing and implementing QoS strategies across WAN and LAN to support voice, video, and critical application traffic.</li><li>
Experience with network segmentation, microsegmentation, and Zero Trust Network Architecture (ZTNA).</li><li>
Extensive hands-on experience with Cisco technologies, including enterprise routing, switching, wireless (WLC, APs), and SD-WAN solutions.</li><li>
Active CCNP</li><li>
Experience with network automation and scripting (e.g., Python, Ansible, Terraform), preferred.</li></ul><div></div><div><b><br>
Knowledge, Skills &amp; Abilities:</b></div><ul><li>
Strong background in managing and optimizing hybrid WAN architectures, including MPLS, Metro-E, and pri Strong experience with AAA services, including RADIUS, TACACS+, and integration with identity platforms such as Cisco ISE or Azure AD.</li><li>
In-depth knowledge of dynamic routing protocols, including OSPF, BGP, and EIGRP; understanding of route redistribution, policy-based routing, and BGP peering in hybrid cloud environments.</li><li>
Proficiency with network packet analysis tools such as Wireshark, Live Action, and Cisco Stealthwatch for performance and security diagnostics.</li><li>
Solid understanding of core network services including DNS, DHCP, NTP, and IPAM platforms (e.g., BlueCat).</li><li>
Familiarity with Internet edge architecture, including BGP multihoming, DDoS mitigation, and cloud-based firewalls.</li><li>
Deep understanding of Ethernet technologies, including 1/10/40/100GbE, VLANs, VXLAN, and 802.1Q trunking.</li><li>
High proficiency with IPv4 addressing, subnetting, VLSM, and route summarization.</li><li>
Familiarity with container networking (e.g., Kubernetes CNI plugins) and cloud-native networking in AWS, Azure, or GCP. vate fiber/Wave services.</li><li>
Proficiency with modern network monitoring and observability platforms, such as Cisco DNA Center, LogicMonitor, ThousandEyes, Live Action, or similar.</li><li>
Deep understanding of wireless networking, including Cisco WLAN design, RF planning, and troubleshooting using tools like Ekahau, Cisco Prime, or DNA Center.</li><li>
Familiarity with Zero Trust Network Architecture and SASE</li><li>
High attention to detail, especially in areas of documentation, configuration management, and change control.</li></ul></div>

Network Architect

<div>Overview:
<div>
Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.</div><div></div><div><b><br>
POSITION SUMMARY:</b></div><div></div><div><br>
The <b>IT Systems Analyst II, Beaker</b> is responsible for the development, configuration, continuous improvement and support for hospital system applications, primarily clinical laboratory. The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.</div>
Responsibilities:
<ul><li>Translates practice and specialty workflows into application and technology designs.</li><li>
Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.</li><li>
Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.</li><li>
Capable of managing assigned project tasks to remain on track with project timelines. Proactively communicates risks and delays and escalates issues as appropriate.</li><li>
Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.</li><li>
Assists with defining, testing and implementing interfaces with third party system, and develops effective end-to-end workflows around the interfaces (as applicable).</li><li>
Ability to analyze and troubleshoot problems. Consistently offers solutions with minimal assistance from manager.</li><li>
Participates in business continuity planning and assists with the development of disaster recovery measures.</li><li>
Participates in after-hours support On-Call rotation.</li></ul>
Qualifications:
<div><b>
Education &amp; Expeience:</b></div><ul><li>
BA/BS degree or equivalent experience required.</li><li>
3+ years of experience in applicable business area (clinical, operational, or IT systems support)</li><li>
Applicable certification &ndash; Beaker Clinical Pathology Analyst v2024; Implementation/Support for Haemonetics STTx, Implementation/Support for POC Testing, preferred.</li><li>
5 years of experience working within Information Technology implementing and supporting applications, preferred.</li><li>
Experience working in a healthcare environment, particularly clinical laboratory, clinical informatics, or healthcare IT, preferred.</li><li>
Experience with regulatory reporting and regulatory requirements in applicable clinical area. preferred.</li><li>
Epic go-live experience providing onsite and/or remote support, preferred.</li></ul><div><b>
Knowledge, Skills &amp; Abilities:</b></div><ul><li>
Knowledge of clinical laboratory workflows and best practices.</li><li>
Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.</li><li>
Strong understanding in the areas of application technology and system design.</li><li>
Proficient in Microsoft Office 365 tools</li><li>
Excellent oral and written communication skills, as well as strong interpersonal relationship skills.</li><li>
Ability to travel up to 25% to Ardent facilities for pre-activation, implementation.</li></ul></div>

IT Systems Analyst, Beaker

<div>Overview:
<div>
Join our team as a day shift, full-time, Chandler Clinic Certified Medical Assistant (CMA) in Tyler TX.</div><div></div><div><b><br>
Why Join Us?</b></div><div></div><div><b><br>
Thrive in a People-First Environment and Make Healthcare Better</b></div><ul><li><i>
Thrive: </i>We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.</li><li><i>
People-First: </i>We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.</li><li><i>
Make Healthcare Better: </i>We use advanced technology to support our team and enhance patient care.</li></ul><p><b>
Get to Know Your Team:</b></p><ul><li>
UT Health East Texas Physicians has over 90 primary and specialty care clinics, providing comprehensive medical education and innovative research. There are also residency programs throughout our hospitals and clinics actively training the medical leaders of the future.</li></ul><div><b>
Learn About a Day in the Life of a Medical Assistant:</b></div><div></div>
Responsibilities:
<ul><li>Perform administrative and certain clinical duties under the direction of a physician.
</li><li>Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes.
</li><li>Clinical duties may include rooming patients, taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.</li></ul>
Qualifications:
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Job Requirements:
</div><ul><li>High School Diploma or equivalent.</li><li>
Current licensure as a Certified Clinical Medical Assistant.</li></ul><div>
Preferred Job Requirements:
</div><ul><li>6 months&rsquo; medical clinic experience.</li><li><div>
BLS certification must be obtained within 14 days of hire or transfer into the role and prior to providing direct patient care.</div></li></ul></div>

Certified Medical Assistant / CMA

<div>Overview:
<div>
Ardent Health is a leading provider of healthcare in growing mid-sized urban communities across the U.S. With a focus on people and investments in innovative services and technologies, Ardent is passionate about making healthcare better and easier to access. Through its subsidiaries, Ardent delivers care through a system of 30 acute care hospitals, 24,000+ team members and more than 280 sites of care with over 1,800 affiliated providers across six states.</div><div></div><div><b><br>
POSITION SUMMARY</b></div><div></div><div><br>
The <b>Senior IT Systems Analyst, EpicCare Ambulatory</b> is responsible for the development, configuration, continuous improvement and support for health system applications, primarily <b>EpicCare Ambulatory.</b> The analyst will routinely perform in-depth analysis of workflows, data, and technical documents associated with the application area. The analyst will design, build, test, install and maintain solutions related to assigned applications.</div>
Responsibilities:
<ul><li>Translate best practices in clinical workflow into application designs.</li><li>
Analyzes application release notes and technical specs to identify impact and opportunities; plans and executes on new functionality in upgrades.</li><li>
Evaluates current state processes and identifies gaps to future state goals related to IT application utilization.</li><li>
Provides ongoing analysis, technical and functional support for systems throughout the organization.</li><li>
Independently manages assigned project tasks to remain on track with timelines; proactively communicates risks, delays and issues.</li><li>
Demonstrates ability to communicate information to internal and external customers in a clear and concise manner and delivers difficult/sensitive information tactfully.</li><li>
Represents application area in operational meetings at corporate, service line and facility levels.</li><li>
Mentors teammates in application design and support.</li><li>
Leads testing efforts and ensures issues are identified, tracked, reported on and resolved in a timely manner.</li><li>
Participates in business continuity planning and assists with the development of disaster recovery measures.</li><li>
Participates in after-hours support On-Call rotation.</li></ul>
Qualifications:
<div><b>
Education &amp; Experience:</b></div><ul><li>
BA/BS degree or equivalent.</li><li>
4 years of experience in applicable business area (clinical, operational or IT systems support).</li><li>
Applicable certification &ndash; EpicCare Ambulatory.</li><li>
3 years of experience working within Information Technology implementing and supporting applications, preferred.</li><li>
Experience working in a healthcare environment, clinical informatics or healthcare IT, preferred.</li><li>
Experience with regulatory reporting and regulatory requirements in applicable clinical area, preferred.</li></ul><div><b>
Knowledge, Skills &amp; Abilities:</b></div><ul><li>
Knowledge of ambulatory workflows and best practices.</li><li>
Proven ability to understand business issues and objectives as well as the ability to translate them into application solutions.</li><li>
Strong understanding in the areas of application technology and system design.</li><li>
Basic project management skills (ability to lead meetings, prioritize, resolve conflicts, maintain issues list, manage project plan).</li><li>
Excellent oral and written communication skills.</li></ul><div>
#LI-AM1</div></div>

Senior IT Systems Analyst, EpicCare Ambulatory