Qureos Mentor

Arizona Center for Cancer Care

The Arizona Center for Cancer Care is a multispecialty oncology group that provides comprehensive cancer care, including services in Radiation Oncology, Medical Oncology, Hematology, Gynecologic Oncology, Urology, and Breast Surgery. Established in 2008, it has become a leading oncology provider in Arizona, offering innovative care models and Centers of Excellence across the valley. The organization is dedicated to delivering high-quality treatment and support for cancer patients and their families.

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 Description
 
 
 
 
 Job Summary
 
 
 
 Under the direction of the surgeon, the medical assistant surgery scheduler performs surgery scheduling and various routine clerical tasks. The surgery scheduler oversees insurance inquiries; performs pre-authorization reviews and explains deductible and payments if necessary; and schedules surgery time with hospital. Works closely with clinic lead and other members of the office to trouble-shoot and resolve problems, maintains positive relationships with patients, family members and other visitors, and fellow employees.
 
 
 
 Duties And Responsibilities
 
 
 
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 Record patients' medical history, vital statistics, or information such as test results in medical records.
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 Interview patients to obtain medical information and measure their vital signs, weight, and height.
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 Accompanying patients to the appropriate exam room; assisting patients as needed with walking, transfers, dressing, and preparing them for the physician.
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 Assisting and Caring for Others &mdash; providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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 Documenting/Recording Information &mdash; entering, recording, storing, or maintaining information in written or electronic form.
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 Getting Information &mdash; observing, receiving, and otherwise obtaining information from all relevant sources.
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 Communicating with Supervisors, Peers, Patients, and Physicians &mdash; providing accurate messages/instructions by telephone, in written form, e-mail, or in person.
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 Interacting with Computers &mdash; Using computers and electronic medical records to enter data, or process information.
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 Cleaning according to scheduled maintenance program and keeping appropriate records; managing inventory of supplies; assisting with the ordering of patient care supplies, restocking treatment rooms, exam rooms, and procedure room.
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 Monitor and track prescription sent as eRX and refill requests.
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 Prepare treatment rooms for patient examinations, set up instruments and equipment according to department protocol.
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 Fill out lab requisition for pathology and call for pick up at lab where patients insurance is accepted.
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 Perform patient blood draw.
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 Send orders for labs, imaging, referrals or Meds to appropriate facilities when ordered by provider.
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 When providers order STAT requests: calling and scheduling for the patient before they leave our office. Calling insurance to request prior authorization as necessary.
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 Monitor biohazard and sharps daily according to OSHA.
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 Restock, manage and check expiration dates for all supplies in rooms and storage rooms.
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 Answer clinical phone calls.
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 Checks phone messages hourly and return all calls before lunch, midafternoon, and prior to leaving for the day.
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 Ensure that post-operative/post procedure appointments are prepared with patient pathology/lab reports.
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 Accurately relay messages/instructions to patients/families
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 Complete forms/requisitions as needed; scheduling appointments; verifying insurance coverage and patient demographics, managing charts to ensure information is complete and filed appropriately.
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 Surgery scheduler sees all patients prior to patient checkout.
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 Coordinates arrangements for surgical assistants, special equipment and surgical materials. Organizes schedules and ensures that there are no physician or equipment conflicts.
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 Promptly and efficiently responds to patient and physician inquiries, scheduling requests, and updating information.
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 Provides necessary information related to the surgery to the surgeon, OR/Hospital and patient.
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 Handles correspondence related to surgery to and from surgical patients, OR/Hospital, outside physicians and insurance companies.
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 Provides detailed explanation to patients about insurance coverage and costs associated with their procedure.
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 Acts as intermediary between patient and surgeon and as primary contact for surgical patients and hospital.
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 Provides education concerning patient responsibilities.
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 Prepare all FMLA paperwork and notify patients when complete.
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 Comply with all AZCCC policies and procedures.
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 Maintains strict confidentiality related to medical records and other data.
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 Works shifts as assigned. Scheduled shifts/locations will rotate according to clinic needs.
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 Performs other duties as directed by providers and practice administrator.
 
 
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 Direct reports
 
 
 
 N/A
 
 
 
 Working Conditions/ Physical Requirements
 
 
 
 Able to work 40 hours per week
 
 
 Medical office setting
 
 
 Ability to see details at close range
 
 
 Ability to listen and understand information through spoken words and sentences.
 
 
 Ability to read and understand information in writing
 
 
 Ability to communicate information in speaking so others will understand
 
 
 Sitting for long periods of time
 
 
 Daily uses of hands to type, file, and write/sign documents
 
 
 Minimum lifting requirements of 25 pounds to move office supplies
 
 
 
 EEO Statement
 
 
 
 Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 Qualifications
 
 
 
 
 Qualifications
 
 
 
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 High school diploma or equivalent required
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 Successful completion of a medical assistant program
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 Experience working in a surgical clinic preferred
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 Computer experience with EMR knowledge
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 Professional appearance
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 Strong medical terminology
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 Must demonstrate excellent phone etiquette and exceptional customer service skills.
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 Excellent work ethic, including integrity, positive attitude, productive, organized, treats leadership with respect, excellent attendance, continuously learning and willing to ask for assistance.
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 Ability to work efficiently and effectively in a detail oriented, fast-paced setting.
 
 
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 Licensure/Certification
 
 
 
 Medical Assistant Certification/Diploma
 
 
 Valid CPR certification
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Medical Assistant Surgery Scheduler

<div>
 
 Description
 
 
 
 
 Job Summary
 
 
 
 The Clinical Research Assistant provides administrative and operational support for clinical research studies conducted by the organization. This position assists with document management, regulatory submissions, scheduling, and other activities essential to the coordination and execution of clinical trials. Under the supervision of the clinical program manager, the Clinical Research Assistant ensures that study-related documentation is accurate, organized, and compliant with applicable regulatory standards. The role requires strong attention to detail, effective communication skills, and the ability to perform routine support tasks within established guidelines. This position supports Clinical Research Coordinators (CRCs), investigators, and the broader research team to facilitate efficient trial conduct.
 
 
 
 Duties And Responsibilities
 
 
 
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 Assists with study start-up activities, including the collection, organization, and preparation of study-related documents.
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 Assists in maintaining regulatory binders and trial master files in compliance with sponsor and institutional requirements.
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 Schedules participant visits and coordinates appointment logistics with clinical staff and investigators.
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 Assists in preparing and submitting Institutional Review Board (IRB) documents, amendments, and continuing reviews under supervision.
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 Knowledge and understanding of the laws, regulations, ICH/GCP guidelines, and ethical principles that guide the practice of clinical research.
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 Knowledge and application of all privacy and safety standards as they relate to job responsibilities, human research subjects, staff, and the general operation of the facility.
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 Tracks participant enrollment, screening outcomes, and visit completion to support study progress.
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 Assists in maintaining study-related logs and trackers, such as delegation logs, screening logs, and training logs.
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 Enters data into sponsor portals, electronic data capture (EDC) systems, and internal databases, ensuring accuracy and timeliness.
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 Provides logistical and administrative support during site initiation visits (SIVs), monitoring visits, audits, and inspections.
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 Assist in the receipt, inventory, and shipment of study supplies and laboratory kits.
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 Supports Clinical Research Coordinators (CRCs) and investigators in daily clinical trial operations, following established procedures and protocols
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 Other duties and responsibilities as delegated by clinical program manager.
 
 
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 Direct Reports
 
 
 
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 NA
 
 
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 </ul>
 
 EEO Statement
 
 
 
 Arizona Center for Cancer Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
 
 
 
 Qualifications
 
 
 
 
 Qualifications/Education Requirements
 
 
 
 <ul>
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 General Education Diploma or higher required, associate or bachelor&rsquo;s degree in healthcare, life sciences, or a related field preferred.
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 Prior experience (approximately one year) in a clinical research or healthcare setting preferred.
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 Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
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 Must complete GCP (Good Clinical Practice) training and hold a certificate of completion within 30 days of hire (required).
 
 
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 Licensure and Certifications
 
 
 
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 Current CPR
 
 
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 </ul>
 
 Working conditions
 
 
 
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 Works in an office or clinical setting.
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 Exposed to moderate noise levels.
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 Emphasizes collaboration with various stakeholders.
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 Necessitates effective communication and teamwork.
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 Functions in a fast-paced environment.
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 May require flexibility in working hours.
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 Requires adherence to safety protocols and compliance with healthcare regulations.
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 Valid driver&rsquo;s license and reliable transportation for travel between locations.
 
 
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 Physical Requirements
 
 
 
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 Must be able to lift 25 lbs.
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 Must be able to sit, stand and walk for extended periods of time
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 Must be able to bend, kneel, crawl and twist as needed
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 Must be able to see, hear, type, and speak
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 Must be able to reach and pull
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Clinical Research Assistant

Join Arizona Center for Cancer Care and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Arizona Center for Cancer Care

About Company

Medical Assistant Surgery Scheduler

Clinical Research Assistant