Qureos Mentor

Arizona Humane Society

The Arizona Humane Society is dedicated to saving vulnerable animals and enhancing the lives of pets and people. With a mission to end animal suffering, they focus on rescuing, healing, adopting, and advocating for sick, injured, and abused animals. Founded in 1957, this nonprofit organization provides various services including veterinary care, pet adoptions, and community education, ensuring every pet has the opportunity for a good life.

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 The Arizona Humane Society is looking for a full time Dispatcher to join our dedicated Field team at our South Mountain Campus. If you are a talented professional who is passionate about providing excellent customer service to our community members, please continue to read more now.
 
 
 
 
 Paws Up For Great Benefits!
 
 
 
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 Competitive salary
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 Generous PTO program
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 Up to 8 paid holidays per year
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 401(k) with employer contribution
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 Medical, Dental and Vision Plans
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 Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
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 Discounts on veterinary services and other pet perks!
 
 
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 A Day In The Life
 
 
 
 As a Dispatcher you will be responsible for quickly and efficiently responding to incoming telephone calls in a compassionate, empathetic and professional manner in order to provide a consistent, positive and excellent experience every time. You will dispatch animal ambulance, rescue, and investigation calls. Assign calls to officers while monitoring their location and safety. Answer inquiries and provide information to callers, refer callers to appropriate alternative agencies.
 
 
 
 Job Requirements
 
 
 
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 High school diploma OR GED.
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 Dispatch or call center experience preferred.
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 Must possess excellent public relations and customer service skills.
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 Must be 21 years old.
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 Knowledge of map reading and directions.
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 Receive and log ambulance, rescue, and investigation calls from the public and other agencies. Record and input into the computer system.
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 Provide outstanding customer service to both external and internal customers, maintaining a positive and professional attitude despite high stress and emotional calls.
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 Dispatch ambulance and investigation calls to officers. Monitor their location and safety while on scene.
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 Acknowledge and respond to all two-way radio transmissions.
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 Answer all incoming calls promptly; refer direct calls not pertaining to Field Operations to the appropriate AHS department or alternative agency.
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 Facilitate the return of seized animals to their owners when appropriate.
 
 
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 Work Environment / Physical Demands
 
 
 
 While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds.
 
 
 There will be occasional wet floors, animal noises, odors, and dander. Most time will be spent in a typical air conditioned and heated office environment.
 
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 Other
 
 
 
 All Field positions are designated as safety sensitive; misdemeanor and felony charges and/ or convictions, inability to pass driving background, or failure to pass background or drug screening may disqualify candidates from the position.
 
 
 
 Additional Information
 
 
 
 The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.
 
 
 
 Ready to Join our team and make a difference every day?
 
 
 
 
 Please apply with our quick 3 minute job application at
 
 Careers - Arizona Humane Society
 
 
 Pre-employment background check is required.
 
 
 
 Job Posted by ApplicantPro
 
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Dispatcher

Join Arizona Humane Society and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Arizona Humane Society

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