Qureos Mentor

Arizona State University

<div>Job Profile:
Applications Developer 3
Job Family:
IT Applications
Time Type:
Full time
Max Pay &ndash; Depends on experience:
$120,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
 
 
Job Profile Summary:
 
Designs, develops, and troubleshoots moderately complex software and applications in support of establishing a sustainable institutional technological infrastructure.
Job Description:
Are you an experienced Salesforce professional who thrives in a high-demand environment and takes pride in delivering reliable, well-designed solutions? Do you enjoy partnering with stakeholders to translate real operational needs into scalable Salesforce functionality? If so, keep reading below for this Senior Salesforce System Administrator opportunity!
EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural, and overall health of the local, national, and international communities served by ASU.
Our Salesforce environment plays a critical role in supporting front-line recruitment, enrollment operations, and institutional decision-making across the university. 
Want to know more about working at EdPlus? 
We are seeking a highly capable Senior Salesforce System Administrator to support and advance a large, complex Salesforce ecosystem serving recruitment and enrollment stakeholders across the university. You will be a senior individual contributor reporting directly to Salesforce leadership.
Every day you will make a difference in the lives of others by being hands-on and execution-focused, with primary responsibility for declarative configuration, backlog and ticket execution, and day-to-day system enhancement. You will partner closely with stakeholders, provide informed advisory guidance, and independently drive assigned work forward by setting a strong standard for quality, reliability, and follow-through.
Why EdPlus?
<ul><li>Mission-Driven Work: Support recruitment and enrollment efforts that expand access to higher education.
</li><li>Stable Environment: A mature Salesforce organization with sustained institutional investment.
</li><li>Meaningful Impact: Your work directly supports front-line teams and leadership decision-making.
</li><li>Collaboration: Partner with stakeholders across enrollment, data, marketing, and the broader university.
</li></ul>Essential Duties:
Salesforce System Administration and Configuration
<ul><li>Serve as a senior administrator responsible for configuring, maintaining, and enhancing Salesforce functionality in support of recruitment and enrollment operations.
</li><li>Maintain and improve automation, data stewardship processes, and overall system reliability in an environment with ongoing demand and a sizable backlog.
</li><li>Adhere to university policies, security standards, and Salesforce best practices.
</li></ul>Solution Design and Delivery
<ul><li>Design and implement scalable, maintainable declarative solutions aligned with business needs, platform best practices, and long-term sustainability.
</li><li>Translate complex business requirements into practical Salesforce solutions, asking thoughtful questions and providing clear recommendations on feasibility, tradeoffs, and approach.
</li><li>Own assigned projects and enhancements from intake through delivery, exercising sound judgment and coordinating with other Salesforce team members and stakeholders as appropriate.
</li></ul>Stakeholder Engagement &amp; Cross-functional Collaboration
<ul><li>Act as a trusted partner to front-line recruitment teams and enrollment leadership, along with data and marketing stakeholders.
</li><li>Contribute to the ongoing expansion of recruitment use cases into an established Salesforce environment.
</li></ul>Data Management &amp; Quality
<ul><li>Support data quality efforts including deduplication, data hygiene, and selective use of ETL tools such as Data Loader, Workbench, and DemandTools.
</li></ul>Documentation &amp; Release Management
<ul><li>Maintain system and process documentation in alignment with university standards and team practices.
</li><li>Participate in release activities and deployments, including occasional after-hours work as required.
</li></ul>General Responsibilities
<ul><li>Assume or coordinate other duties or projects as assigned or directed.
</li></ul>NOTE : This is not a fully remote position. Must be able to reliably commute to Scottsdale, AZ.
Desired Qualifications:
<ul><li>Bachelor&rsquo;s degree in a related field.
</li><li>Experience administering Salesforce in a production environment.
</li><li>Experience supporting Salesforce Sales and Service Clouds (required).
</li><li>Evidence of expertise in declarative Salesforce development, including configuration, automation, reporting, dashboards, and user management.
</li><li>Experience designing and maintaining data models with attention to relationships, reporting needs, and data integrity.
</li><li>Demonstrated ability to elicit requirements, analyze business processes, and deliver effective Salesforce solutions.
</li><li>Demonstrated ability to manage multiple priorities in a high-demand environment while maintaining attention to detail and quality.
</li><li>Evidence of strong communication skills, with the ability to explain technical concepts to non-technical stakeholders and provide informed guidance.
</li><li>Salesforce certifications (required):
<ul><li>Salesforce Platform Administrator I
</li><li>Salesforce Platform Administrator II
</li><li>Salesforce Platform App Builder
</li></ul></li><li>Experience supporting Salesforce in a higher education, enrollment, admissions, or recruitment context (preferred).
</li><li>Experience working in Salesforce environments serving approximately 500 users or more (preferred).
</li><li>Experience partnering with data, analytics, or marketing teams within Salesforce ecosystems (preferred).
</li><li>Demonstrated basic knowledge of SOQL, Apex, or Lightning components (preferred).
</li><li>Experience contributing to large-scale Salesforce initiatives or phased system expansions (preferred).
</li></ul>NOTE : Please answer the following questions concisely in your cover letter:
<ul><li>Briefly describe a Salesforce enhancement or project you delivered within a complex organization where requirements or documentation were incomplete. How did you assess the current state and decide what actions to take?
</li><li>In a mature Salesforce environment, what factors guide your decision to build on existing architecture versus refactoring or redesigning it?
</li></ul>Salary &amp; Benefits:
$83,000 - $120,000 per year; DOE
ASU offers a total compensation package that includes valuable employee benefits.
<ul><li>Healthcare
</li><li>Financial Security
</li><li>Retirement
</li><li>Family Resources
</li><li>Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
</li><li>Discounts
</li></ul>Working Environment:
Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.
EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)
Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.
Department Statement:
EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.
EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.
EdPlus at ASU
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Scottsdale
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$18722.htmld
To be considered, your application must include all of the following attachments:
<ul><li>Cover letter
</li><li>Resume or CV
</li></ul>Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU&rsquo;s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance &ndash; For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.</div>

Senior Salesforce System Administrator

<div>Job Profile:
Applications Developer 3
Job Family:
IT Applications
Time Type:
Full time
Max Pay &ndash; Depends on experience:
$114,177.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and five (5) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
 
 
Job Profile Summary:
 
Designs, develops, and troubleshoots moderately complex software and applications in support of establishing a sustainable institutional technological infrastructure.
Job Description:
We are looking for an outstanding Orchestration Engineer with a focus on Software Defined Networking (SDN) to help advance our automation transformation within the ET Engineering Core. You will play a key role in identifying areas of improvement in Engineering processes and tools, collaborating with other Orchestration Engineering team members, building automation solutions, and investigating cutting edge technologies that will help bring value. You will imbue agile thinking and DevOps techniques into the Engineering automation development process. Key work responsibilities include:
<ul><li>Working as part of DevOps teams on orchestration initiatives
</li><li>Developing network automation using Python and Ansible for CI/CD
</li><li>Participating in design and architecture sessions
</li><li>Supporting engineers in their day to day operations
</li><li>Participating in and building a network automation community of practice
</li></ul>An Orchestration Engineer within ET will design, build, and maintain solutions for orchestration and automation with an internal open source, automation-first approach. They will support other Engineers in their mission to deliver highly available and reliable services to the University.
As with all members of the Enterprise Technology team, this role carries core responsibilities, including fostering a sense of belonging and cultivating a culture that is relational, visionary, and empowering. With a strong emphasis on authenticity and compassion, this position is dedicated to embodying and advancing our culture.
Position Salary Range: $94,300 &ndash; $114,177; DOE
Essential Duties:
<ul><li>Leverage AI in routine tasks and contribute ideas for using AI to improve the unit&rsquo;s efficiency and overall performance.
</li><li>Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
</li><li>Collaborate across teams and actively participate in ET/ASU events and programs.
</li><li>One or more years of development experience using Python
</li><li>Experience with design, engineering, and support of Enterprise systems
</li><li>Experience with automating and managing system and software deployments
</li><li>Experience with automation using open tools like Ansible
</li><li>Experience with IT practices such as: Agile, ITIL, DevOps
</li><li>Experience with DevOps tools such as Jira/Confluence, Jenkins, Ansible, and Git/GitHub
</li></ul>Desired Qualifications:
<ul><li>Demonstrated ability to model empathy, compassion, and emotional intelligence.
</li><li>Experience in a values-driven organization with a strong commitment to inclusion and belonging.
</li><li>Ability to cultivate a psychologically safe environment where all team members can thrive.
</li><li>Capacity to inspire and drive meaningful change in individual, institutional, and corporate behaviors to support a more sustainable environment.
</li><li>Commitment to leading by example through effective communication, active participation, and advocacy for the institution&rsquo;s sustainability programs.
</li><li>Experience/certifications for public cloud (primarily AWS but also Azure and Google Cloud)
</li><li>Experience with Linux and/or Windows OS, including patch management and system maintenance
</li><li>Demonstrable scripting skills (i.e., Bash/Ksh, Powershell, Perl, Python, Ruby)
</li><li>Familiarity with automation and configuration management tools (i.e., Ansible, SCCM, DSC, Terraform, Jenkins
</li></ul>Working Environment:
<ul><li>Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting, standing, or moving between office spaces.
</li><li>This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
</li><li>Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
</li><li>Required to stand for varying lengths of time and walk moderate distances to perform work.
</li><li>Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
</li></ul>Department Statement:
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and
executes to meet the needs of our community of learners, faculty, researchers and staff. Our
work emphasizes autonomy, flexibility and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces many voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Why join us?
Mission oriented. Everything we do is to advance ASU&rsquo;s charter - measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our flexible work environment allows employees to explore opportunities with their supervisor beyond the traditional work schedule. Opportunities include hybrid work where staff are in person three days per week.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact. Our work changes the world. With 200k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
World-class, low cost education. Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU&rsquo;s top ranked programs with major tuition breaks.
Exposure to industry giants. ET partners with Amazon, Apple, Arista, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact.
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Scottsdale
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$18748.htmld
To be considered, your application must include all of the following attachments:
<ul><li>Cover letter
</li><li>Resume or CV
</li></ul>Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU&rsquo;s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance &ndash; For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.</div>

Senior Orchestration Engineer

<div>Job Profile:
Skilled Crafts and Trade Assistant 2 Non-Exempt
Job Family:
Skilled Crafts and Trade
Time Type:
Full time
Max Pay &ndash; Depends on experience:
$22.49 USD Hourly
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
 
 
Job profile Summary:
 
Serves as a certified trades worker in an area of specialty to ensure proper installation, modification, and repair of related systems.
Job Description:
Facilities Management, Residential Facilities, seeks a second shift General Maintenance Mechanic to perform maintenance work in the residence halls.
This position is located on the Tempe campus however may require working at other ASU campus locations based on program need. 
 
Essential Duties:
Electrical maintenance duties:
<ul><li>Maintain and repair lighting, ballast, lighting switches, and receptacles, sockets, tombstones, and diffusers including 277 Volt lighting.
</li><li>Perform electrical troubleshooting utilizing multi-meters/volt detectors and circuit tracers.
 </li><li>Replace damaged or worn outlets including ground fault circuit interrupters.
</li></ul>Plumbing maintenance duties:
<ul><li>Provide plumbing repair and maintenance of restrooms, kitchens, laundry rooms, drinking fountains, etc.
</li><li>Maintain and re-build water closet flushometers, urinal flushometers, and multiple types and brands of faucets and under sink supplies.
</li><li>Clear all types of drain clogs and stoppages.
</li><li>Maintain public restroom toilet and urinal partitions and replacement of related hardware of partitions.
</li></ul>Carpentry maintenance duties:
<ul><li>Maintain and adjust auto door closers.
</li><li>Provide interior and exterior door preventative maintenance and replacement of door hardware such as flush bolts, push/pull handles, kick plates, door strikes, hinges, closers, weather stripping, smoke seals, door sweeps.
</li><li>Repair and replacement of several diverse types of flooring.
</li><li>Maintain and replace damaged suspended ceiling systems and ceiling tiles.
</li><li>Perform small drywall repairs, including paint touch-up of drywall repairs.
</li></ul>HVAC maintenance duties:
<ul><li>Replace air filters.
</li><li>Clean coils with a coil comb along with flushing of the coils.
</li><li>Replace thermostats and sensors.
</li></ul>Other duties:
<ul><li>Provide first response to elevator trouble calls and performing basic troubleshooting of elevator door problems.
</li><li>Provide swimming pool maintenance.
</li><li>Utilize various specific hand tools, power tools, and equipment.
</li><li>Maintain daily logs/records with the use of computers/tablets.
</li><li>Interact effectively with customers and students of diverse backgrounds.
</li><li>Work within a team environment and contribute to team goals.
</li><li>Use work order systems (TMA) in response to maintenance requests.
</li><li>Use ability to clearly communicate to perform essential functions.
</li></ul>DAYS AND SCHEDULE: Monday - Friday, 4:00pm- 12:30am
Salary: $22.49 per hour. ASU offers a comprehensive benefits package with the State of Arizona.
Desired Qualifications:
Two years of general maintenance and repair experience.
Experience in:
<ul><li>work order systems (TMA)
</li><li>plumbing installation, repair, and/or maintenance
</li><li>electrical troubleshooting, repair and/or maintenance
</li><li>carpentry repair and/or maintenance
</li><li>HVAC troubleshooting, repair, and/or maintenance
</li><li>swimming pool maintenance/repair
</li><li>customer service
</li><li>basic computer usage
</li><li>working on locks/doors and exit devices
</li></ul>Evidence of effective communication skills
Working Environment:
<ul><li>Work in and out of private residences maintaining communication with occupants.
</li><li>Utilize specific hand tools and equipment related to essential duties.
</li><li>Lift, bend, and carry up to 80 pounds.
</li><li>Work off ladders, scaffolding, single man lifts up to 40 feet.
</li><li>Drive University vehicles.
</li><li>May be exposed to hazardous tools and equipment which will require safety precautions and/or specific process to be followed, and may include the use of Personal Protection Equipment (PPE) (e.g. safety glasses).
</li><li>Use of PPE may require medical clearance prior to use.
</li></ul>Department Statement:
What&rsquo;s in it for you?
Looking for an employer that offers you solid growth opportunities, as well as a work/life balance? ASU offers the following:
<ul><li>22 days of accrued vacation leave, 12 days of accrued sick leave and 10 paid holidays annually for all staff.
</li><li>Tuition Reduction Program for staff members, their spouses, and dependents, available on day one. For more information visit https://cfo.asu.edu/reduced-tuition
</li><li>12 weeks of paid parental leave following the birth or adoption of a child
</li><li>Affordable benefits package including dental, vision, and life insurance benefits. More information available at https://cfo.asu.edu/benefits
</li><li>Retirement program designed to promote long-term savings and provide income upon retirement which includes Arizona State Retirement System (ASRS)
</li><li>Paid time for volunteer and professional development
</li><li>Wellness program for preventative health education and screenings
</li><li>Disability and leave program for income protection
</li><li>Free and confidential Employee Assistance services, helping to manage personal difficulties or life challenges
</li><li>ASU Discounts to sports/events along with discounts with ASU partnerships
</li></ul>ASU Facilities Development and Management (FDM) maintains and services all university-owned property, and develops and constructs innovative and sustainable facilities. FDM&rsquo;s vision is to contribute to and guarantee the success of the university&rsquo;s mission by creating and caring for the ASU campus and environment. We provide quality customer service, effectively steward our resources, and meet the needs of the university through creative and collaborative efforts.
 
Facilities Management at ASU employment requires current eligibility to legally work in the United States. Facilities Development and Management will not be a sponsor for this position.
 
 
Must possess a valid Arizona driver's license (minimum of Class D) upon employment and maintain throughout employment. Post-offer of employment, selected candidate must possess an acceptable driving record which is 5 or fewer points in the most recent 39 month period from date of hire.
 
 
This position is located on the Tempe campus however may require working at other ASU campus locations based on program need.
 
 
Must pass pre-employment physical examination post offer of employment.
 
 
This position may require working a rotating on-call/stand-by schedule and may be called in for emergency response including nights, weekends, and holidays.
 
 
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of all background, including fingerprint checks.
Driving Requirement:
This position may require driving. Employee must possess a valid US Driver&rsquo;s license of the appropriate class and required endorsements throughout employment.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$18750.htmld
To be considered, your application must include all of the following attachments:
<ul><li>Cover letter
</li><li>Resume or CV
</li></ul>Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU&rsquo;s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance &ndash; For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.</div>

General Maintenance Mechanic- PM Shift (Tempe campus)

<div>Job Profile:
IT Helpdesk Coordinator 2 Non-Exempt
Job Family:
IT Support Services
Time Type:
Full time
Max Pay &ndash; Depends on experience:
$20.00 USD Hourly
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
High School Diploma and two-years (2) experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
 
 
Job Profile Summary:
 
Assists with technical troubleshooting and documentation for customers in order to support the mission of the institution through technology.
Job Description:
The Enterprise Technology (ET) Experience Center is seeking a Customer Service Specialist, IT Support Technician, whose primary role is to support Army operations. In this capacity, the specialist will provide endpoint support to the Army's faculty, staff, and students, leveraging both hardware and software solutions. Additionally, this position holds the responsibility of extending support to our broader community, ensuring that all members receive the necessary technical assistance for their academic and professional endeavors.
As with everyone on the ET team, this role has core responsibilities that include an intentional focus on inclusion and belonging, culture, and communications. With an increased emphasis on authenticity and compassion, this position strives to embody and advance our culture .
What&rsquo;s in it for you:
Arizona State University offers a comprehensive benefits package that includes valuable employee benefits to enhance the total compensation of its staff. This package includes:
<ul><li>Access to professional development and hands-on learning
</li><li>Workday Learning courses covering a variety of topics
</li><li>Tuition reduction for degree programs at ASU
</li><li>Opportunities for manager-approved specialized training and certifications based on department needs
</li></ul>Flexible work options may be available after successfully completing the initial 90- day training period.
<ul><li>Alternative work schedules can include four, 10-hour workdays in a workweek; a nine-day, 80-hour schedule over two workweeks for exempt employees only; and staggered start and stop times.
</li><li>Hybrid work is an arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location. Dean or vice president-level approval is required.
</li></ul>Days and Schedules:
We are currently hiring for the following shift: Monday-Friday 2:00 pm to 11:00 pm.
This IS a grant-funded position.
Pay Rate : $20.00 per hour.
Essential Duties:
<ul><li>Actively participate in relevant meetings, ensuring critical information is accurately communicated to the team.
</li><li>Collaborate with the Knowledge Manager to facilitate the timely update of our knowledge base articles, enhancing our collective expertise and support capabilities.
</li><li>Respond promptly to all contact inquiries, assessing and addressing their needs with empathy and efficiency.
</li><li>Capacity to escalate complex or unresolved issues to Tier 2 support or other specialized teams while providing thorough documentation and context.
</li><li>Communicating effectively with both technical and nontechnical customers - written and verbal.
</li><li>Receives, monitors, responds to, and updates ticketing tracking system, other technologies to document and track support services work in accordance with established policy through phone, email, and chat.
</li><li>Installing software and establishing a connection to network(s) in accordance with specified standards.
</li><li>Troubleshoots hardware and software problems by performing a variety of diagnostic procedures to identify appropriate corrective measures.
</li><li>Provides software application assistance to end users as requested
</li><li>Replicates errors; resets computers and printers.
</li><li>Creates, updates, and maintains technical documentation for use within the group as well as outside entities.
</li><li>The ability to quickly analyze problems, identify root causes, and provide appropriate solutions is critical.
</li><li>Participates in and contributes to scheduled and ad-hoc training.
</li><li>Performs other related duties as assigned.
</li><li>Take responsibility for fostering culture, advancing our values, and championing engagement in all its forms.
</li><li>Collaborate across teams and actively participate in ET/ASU events and programs.
</li><li>Leverage AI in routine tasks and contribute ideas for using AI to improve the unit&rsquo;s efficiency and overall performance.
</li><li>Take responsibility for fostering a positive culture, upholding organizational values, and championing engagement in all its forms.
</li></ul>Desired Qualifications:
<ul><li>Familiarity with customer relationship management (CRM), such as Salesforce or ServiceNow
</li><li>Familiarity with DUO 2 factor authentication
</li><li>Degree work or certification work in Information Technology or closely related fields.
</li><li>Experience providing IT diagnostic and trouble-shooting support
</li><li>Experience in a high-volume contact center customer service setting.
</li><li>Demonstrated understanding of how-to problem solve
</li><li>Proficiency in using remote support tools and software, such as remote desktop applications or virtual collaboration platforms
</li><li>A basic understanding of networking concepts and protocols
</li><li>Understanding of Windows and/or Mac functionality
</li><li>Understanding a variety of email platforms (i.e., Outlook, O365, Gmail, and mobile device clients)
</li><li>Ability to adapt to changing priorities, procedures, and technologies in a dynamic and fast-paced environment.
</li><li>Demonstrated ability to model empathy, compassion, and emotional intelligence.
</li><li>Experience in a values-driven organization with a strong commitment to inclusion and belonging.
</li><li>Ability to cultivate a psychologically safe environment where all team members can thrive.
</li><li>Capacity to inspire and drive meaningful changes in individual, institutional, and corporate behaviors to support a more sustainable environment.
</li><li>Commitment to leading by example through effective communication, active participation, and advocacy for the institution&rsquo;s sustainability programs.
</li></ul>Working Environment:
<ul><li>Activities primarily take place in a standard, climate-controlled office environment and may involve extended periods of sitting.
</li><li>This role involves regular use of a computer (desktop and/or laptop), including a keyboard and mouse.
</li><li>Effective communication and proficiency with a variety of technologies are essential for collaboration with the broader team.
</li><li>Regular responsibilities may require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
</li></ul>Department Statement:
Enterprise Technology (ET) embraces its role as both an enabler and catalyst for advancing the vision and work of the New American University. We are a values-driven organization. Our commitments are reflected in all of the work we do in pursuit of operational excellence, the experience and delight of our community, and our strategic and innovation initiatives. Applicants must be eligible to work in the United States.
Join the team that sparks human-centered innovation.
ET is a rapidly reconfigurable and entrepreneurial organization at ASU that prioritizes and executes to meet the needs of our community of learners, faculty, researchers, and staff. Our work emphasizes autonomy, flexibility, and distributed decision-making to leverage the strengths of individuals. Together, we embrace a culture that nurtures, engages and embraces diverse voices with a shared lens of positive community impact and expanded opportunities for collaboration.
Why join us?
Mission oriented. Everything we do is to advance ASU&rsquo;s charter - measuring who we include and how they succeed. We are staunch champions of learner success and put people first.
Flexibility. Our hybrid work environment prioritizes personal autonomy and trust around how work gets done.
Culture forward. We embrace a Positive Core culture: Belonging, Relational, Authentic, Visionary and Empowered.
Scale of impact . Our work changes the world. With 180k+ learners, faculty, researchers and staff, working with ET means you have the capacity to improve many lives and entire communities.
World-class, low cost education . Our professional development is built in! ET encourages staff to seek additional certificates and degrees via ASU&rsquo;s top ranked programs with major tuition breaks.
Exposure to industry giants. ET partners with Amazon, Apple, Cox, Verizon, Salesforce, Alteryx and a diversity of technology companies to enhance our innovations and deepen their impact. 
 
Driving Requirement:
Driving is not required for this position.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$18758.htmld
To be considered, your application must include all of the following attachments:
<ul><li>Cover letter
</li><li>Resume or CV
</li></ul>Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU&rsquo;s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance &ndash; For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.</div>

Customer Service Specialist - Army IT Support Technician

<div>Job Profile:
Outreach and Marketing Specialist 2
Job Family:
Outreach and Marketing
Time Type:
Full time
Max Pay &ndash; Depends on experience:
$72,000.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
 
 
Job Profile Summary:
 
Responsible for creating intermediate to complex marketing campaigns and initiatives to promote the institution's programs, events, and brand.
Job Description:
Are you curious about how content strategy and AI can shape better digital experiences? Do you thrive in creative, collaborative environments and love learning new skills? Then keep reading below for this exciting Associate UX Content Strategist opportunity!
EdPlus at ASU is a dynamic unit of Arizona State University focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education. We advance the economic, social, cultural and overall health of the local, national and international communities served by ASU.
Want to know more about working at EdPlus?
We&rsquo;re seeking a curious, passionate and adaptable Associate UX Content Strategist to join the Strategic Communications and Content Operations team. You&rsquo;ll support the AI Content Strategy part of the team by creating, editing and maintaining digital content across ASU Online and other products. At the same time, you&rsquo;ll be learning content strategy, systems thinking, content governance and AI-driven approaches to content creation and management.
This role is ideal for a strong writer who is ready to expand knowledge and experience in strategy and innovation. You&rsquo;ll have the opportunity to grow your skills in a variety of work across the AI Content Strategy team while contributing to digital experiences that make a meaningful impact in helping students access higher education.
Essential Duties:
<ul><li>Create, edit and optimize content across ASU Online&rsquo;s website and digital experiences, including program pages, blogs, landing pages and email campaigns.
</li><li>Support content strategy and execution for marketing campaigns, the ASU undergraduate application, and partnership projects.
</li><li>Edit content for quality and consistency, ensuring every piece meets brand, voice, tone, accessibility and style standards.
</li><li>Partner with UX designers, product managers, SEO strategists, developers, campaign managers and other cross-functional roles to create content that supports the user journey, strengthens the brand and aligns with business goals.
</li><li>Use UX research, SEO insights and other data to identify and implement content improvements that enhance content quality, performance, accessibility and usability.
</li><li>Assist with maintaining content systems, including content libraries, the Guru knowledge base and the ASU Online CMS (Drupal).
</li><li>Assist with A/B testing, message testing and content experiments to identify what content most effectively engages students and improves performance.
</li><li>Collaborate with teammates to keep content documentation up to date, including style guides, messaging frameworks and process documents.
</li><li>Participate in developing, maintaining and optimizing governance workflows and content processes.
</li><li>Stay current on content and UX best practices and help champion clear, strategic, brand-aligned and user-centered content across projects.
</li><li>Support the testing and maintenance of custom AI content tools, including related prompt libraries, templates and documentation.
</li><li>Learn and apply new approaches in content strategy, AI and other emerging technologies to help create more efficient and personalized content experiences for students while maintaining quality and brand standards.
</li><li>Assume additional duties or projects as assigned.
</li></ul>NOTE : This is not a fully remote position. Must be able to reliably commute to Scottsdale AZ.
Desired Qualifications:
<ul><li>Bachelor&rsquo;s degree or higher in a related field.
</li><li>Demonstrated excellent writing and editing skills, including the ability to simplify complex information and create clear, engaging content for diverse audiences.
</li><li>Evidence of basic understanding of UX principles, accessibility and SEO best practices.
</li><li>Demonstrated strong interest in content strategy, user experience, content systems and emerging technologies, such as AI.
</li><li>Proven ability to collaborate effectively with cross-functional partners, including design, product, SEO and marketing teams.
</li><li>Demonstrated strategic mindset with curiosity about using research, data and testing to improve content performance.
</li><li>Evidence of familiarity with content management systems (Drupal preferred), design tools (Figma preferred), project management software (Jira preferred) and collaboration tools (FigJam, Coda, Slack, etc.)
</li><li>Demonstrated curiosity and willingness to learn new technologies, tools and skills, including AI-assisted methods for content creation and optimization.
</li><li>Demonstrated collaborative and proactive abilities, with strong communication skills and a growth mindset.
</li><li>Demonstrated strong organizational skills and the ability to balance multiple priorities in a fast-paced, dynamic environment.
</li><li>Demonstrated enthusiasm for higher education and a deep commitment to ASU&rsquo;s Charter and mission to expand access and student success.
</li></ul>NOTE: Please answer the following questions in your cover letter to help us understand your fit for the role:
<ul><li>Describe a project where you wrote or optimized content that helped an audience better understand a complex topic or take an action. What was your approach?
</li><li>Tell us about a project where you worked with teammates from different disciplines (design, development, product, marketing, etc). How did you collaborate to solve a problem or improve a digital experience?
</li><li>What excites you most about how AI and technology are shaping the future of content strategy?
</li></ul>Salary &amp; Benefits:
$54,600 - $72,000 per year; DOE
ASU offers a total compensation package that includes valuable employee benefits.
<ul><li>Healthcare
</li><li>Financial Security
</li><li>Retirement
</li><li>Family Resources
</li><li>Tuition Reduction (Eligible ASU Employee, their dependents and spouse.)
</li><li>Discounts
</li></ul>Working Environment:
Your desk will be in the beautiful, cutting-edge, and collaborative workspace at SkySong, the ASU Scottsdale Innovation Center. The Center houses a diverse business community that links technology, research, education, and entrepreneurship to position ASU and Greater Phoenix as global leaders in the knowledge economy.
EdPlus at ASU supports flexible work options, ranging from alternate work schedules to hybrid remote work schedules, subject to approvals per ASU policy. (This is NOT a fully remote position.)
Applicant must be eligible to work in the United States. EdPlus at ASU will not be a sponsor for this position.
Department Statement:
EdPlus defines itself through a culture of curiosity, risk-taking and refusing to accept the status quo. As a central enterprise unit for ASU focused on the design and scalable delivery of digital teaching and learning models to increase student success and reduce barriers to achievement in higher education, our commitments support the University charter. ASU is a national service university and aspires to accelerate positive social outcomes through the seamless integration of cutting-edge technological innovation and scalability.
EdPlus employees are valued, respected, and encouraged to be their unique selves. We know that our ability to deliver high-quality services and educational experiences is strengthened by our culture. Our innovative approach drives outcomes through serving learners, achieving milestones, striving for excellence, solving problems, embracing urgency, and being bold.
EdPlus at ASU
Driving Requirement:
Driving is not required for this position.
Location:
Off-Campus: Scottsdale
Funding:
No Federal Funding
Instructions to Apply:
Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub.
Please use the link below to log in using single sign-on.
https://www.myworkday.com/asu/d/inst/1$9925/9925$18637.htmld
To be considered, your application must include all of the following attachments:
<ul><li>Cover letter
</li><li>Resume or CV
</li></ul>Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.
Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.
Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact HR Talent Acquisition before the posting close date to request edits.
Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.
Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.
ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
Notice of Availability of the ASU Annual Security and Fire Safety Report:
In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU&rsquo;s Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf . You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.
Relocation Assistance &ndash; For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources .
Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
A fingerprint check is not required for this position.</div>

Associate UX Content Strategist