Qureos Mentor

Army & Airforce Exchange Service

Implement the worldwide Equal Employment Opportunity (EEO) informal and formal complaint program and anti-harassment program and facilitate the alternate dispute resolution and settlement process.

Senior EEO Specialist

<div><div><div>C1-001076-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Senior EEO Specialist</b></h1>
</div><div><div>United States - Texas - AAFES Headquarters (Dallas)
</div></div><div><div>EG-D EQUAL EMPLYMNT OPP</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>Implement the worldwide Equal Employment Opportunity (EEO) informal and formal complaint program and anti-harassment program and facilitate the alternate dispute resolution and settlement process.</div>
</div><div><p><b>Job Grade</b></p>
<div>4</div>
</div><div><p><b>Job Tier</b></p>
<div>2</div>
</div><div><p><b>Career Area</b></p>
<div>Equal Employment Opportunity
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Four years of experience in Human Resources or Equal Employment Opportunity (EEO).<br>
Or<br>
Bachelor's degree in Business Administration, Human Resources, or Education and two years of experience in Human Resources or Equal Employment Opportunity (EEO).<br>
<br>
<b>Degree (one of):</b><br>
<p>
BACHELORS DEGREE - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
BUSINESS - Preferred</p><p>
HUMAN RES MGMT - Preferred</p></div><br>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div>Remote/Telework not authorized per Presidential Memorandum &ldquo;Return to In Person Work&rdquo;.<br>
Candidates eligible for the Military Spouse Exemption may be considered for remote work.<br>
Alternate authorized onsite duty location may be determined following selection.<br>
<br>
<b>Technical (Preferred/Required Skills/Systems):</b><ul><li>
Microsoft Office Products - required</li><li>
ACCESS - preferred</li><li>
Strong attention to detail</li><li>
Excellent written and verbal communication skills</li><li>
Ability to coordinate and collaborate across directorates and all levels of the organization</li></ul></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$62,067.00</div>
</div><div><p><b>Major Duties</b></p>
<div>Conduct Alternate Dispute Resolution sessions required for corporate headquarters.<br>
Provide guidance and assistance to management in the resolution of informal or formal EEO complaints of discrimination in coordination with the Equal Employment Opportunity Commission (EEOC), the Investigations and Resolutions Directorate (IRD), or the Exchange General Counsel.<br>
Provide draft and initial approval of all worldwide EEO negotiated settlement agreements and submit for final approval. Review use of EEO reporting system to ensure timely end of year EEOC data analysis and submission.<br>
Manage anti-harassment compliance reporting and facilitate closure.<br>
Perform other duties as assigned</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

<div><div><div>C1-001078-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Human Resources Talent Training Technician</b></h1>
</div><div><div>United States - Texas - AAFES Headquarters (Dallas)
</div></div><div><div>CHIEF LEADERSHIP HR-U</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>Responsible for technical and administrative duties related to the delivery of the Exchange retail and restaurant management training and other organizational development programs.</div>
</div><div><p><b>Job Grade</b></p>
<div>3</div>
</div><div><p><b>Job Tier</b></p>
<div>2</div>
</div><div><p><b>Career Area</b></p>
<div>Organizational Development
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Two years experience in Human Resources.<br>
<br>
Or<br>
<br>
Bachelor's degree.<br>
<br>
<b>Degree (one of):</b><br>
<p>
BACHELORS DEGREE - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
BUSINESS ADMINISTRATION - Preferred</p></div><br>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li>Duty Location: Headquarter &ndash; Dallas, Texas (on-site)</li><li>
Experience in training coordination, learning and development (L&amp;D), or administrative support, preferably in a corporate training environment</li><li>
Proficiency in Microsoft Office, including Excel, for generating reports and tracking training data</li><li>
Strong written and verbal communication skills, including the ability to create and review materials and interact effectively with instructors and trainees</li><li>
Excellent organizational skills with the ability to manage schedules, logistics, and vendor coordination</li><li>
Customer service&ndash;oriented mindset for handling inquiries and ensuring a positive experience for trainees and instructors</li></ul></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$44,704.00</div>
</div><div><p><b>Major Duties</b></p>
<div>Reviews and edits training videos and course content for virtual presentation via team collaboration software. Proofreads course materials for typographical errors, content continuity, and time limits.<br>
Manages set-up (uploads courses), operation, and take-down of audio/video technology before, during, and after presentations to support instructor/presenter. Monitors channel questions and answers (Q&amp;A) during presentations.<br>
Maintains training calendar and communications for field distribution. Schedules courses/events and coordinates with outside vendors as needed. Manages mailbox(es) and responds to routine questions regarding courses, schedules, and other details. Makes arrangements for on-site training such as lodging, classrooms, technology, transportation, etc.<br>
Processes enrollments and tracks attendance to code and assign credit for trainees to successfully graduate from programs. Maintains and updates all records for training, field, regionally, and globally.<br>
Performs administrative tasks to support the implementation and maintenance of course curriculums in online systems. Uses information system/data base to produce reports on training statistics, course inventories, and assessments of instructors and/or courses.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Human Resources Talent Training Technician

Responsible for technical and administrative duties related to the delivery of the Exchange retail and restaurant management training and other organizational development programs.

<div><div><div>C1-001084-2025</div>
</div><div><h1 class="jobSectionHeader"><b>End User Computer Technician</b></h1>
</div><div><div>United States - Kentucky - Fort Campbell
</div></div><div><div>CAMPBELL EXECUTIVE OFF</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>Serves as first level support of non-routine events and incidents (local IT store operations or HQ Exchange data center). Safeguards physical access to Exchange restricted data, processes and services.</div>
</div><div><p><b>Job Grade</b></p>
<div>3</div>
</div><div><p><b>Job Tier</b></p>
<div>3</div>
</div><div><p><b>Career Area</b></p>
<div>Information Technology
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Three years computer technical support.
<br>
<br>
Or
<br>
<br>
Bachelor's degree and one year experience in computer technical support.<br>
<br>
<b>Degree (one of):</b><br>
<p>
BACHELORS DEGREE - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
BUSINESS ADMINISTRATION - Preferred</p><p>
INFORMATION TECHNOLOGY - Preferred</p><br>
<b>
Certificate/License (one of):</b><br>
<p>
CISCO CERTIFIED NETWORKING TECH - Preferred</p></div>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li><b>Work Schedule &ndash; Onsite</b></li></ul><ul><li><b>
PCS Not Authorized/LSP Not Authorized</b></li></ul></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$46,937.00</div>
</div><div><p><b>Major Duties</b></p>
<div>Monitors various computing systems for performance; identifies, documents and troubleshoots routine and non-routine performance events.<br>
Repairs and upgrades IT operating equipment and software as directed; updates the associated documentation. Tests new SOPs and elevates incorrect procedures for revision or correction.<br>
Responds to telephone calls and email requests for assistance with IT operations which may include providing after hours support.<br>
Uses the IT problem management database to research known problems. Assists with maintaining IT computing equipment to meet established life cycle plans.<br>
May provide training to end-users in new IT technical features and solutions to problems.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Work Challenges</b></p>
<div>24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends<br>
IT environment is constantly changing demanding quick solutions and evolving skills<br>
IT position - there may be extensive TDY associated with this IT work</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

End User Computer Technician

<div><div><div>C1-001083-2025</div>
</div><div><h1 class="jobSectionHeader"><b>End User Computer Technician</b></h1>
</div><div><div>United States - Georgia - Fort Benning
</div></div><div><div>BENNING EXEC OFFICE</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>Serves as first level support of non-routine events and incidents (local IT store operations or HQ Exchange data center). Safeguards physical access to Exchange restricted data, processes and services.</div>
</div><div><p><b>Job Grade</b></p>
<div>3</div>
</div><div><p><b>Job Tier</b></p>
<div>3</div>
</div><div><p><b>Career Area</b></p>
<div>Information Technology
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Three years computer technical support.
<br>
<br>
Or
<br>
<br>
Bachelor's degree and one year experience in computer technical support.<br>
<br>
<b>Degree (one of):</b><br>
<p>
BACHELORS DEGREE - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
BUSINESS ADMINISTRATION - Preferred</p><p>
INFORMATION TECHNOLOGY - Preferred</p><br>
<b>
Certificate/License (one of):</b><br>
<p>
CISCO CERTIFIED NETWORKING TECH - Preferred</p></div>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li><b>Work Schedule &ndash; Onsite</b></li></ul><ul><li><b>
PCS Not Authorized/LSP Not Authorized</b></li></ul></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$46,937.00</div>
</div><div><p><b>Major Duties</b></p>
<div>Monitors various computing systems for performance; identifies, documents and troubleshoots routine and non-routine performance events.<br>
Repairs and upgrades IT operating equipment and software as directed; updates the associated documentation. Tests new SOPs and elevates incorrect procedures for revision or correction.<br>
Responds to telephone calls and email requests for assistance with IT operations which may include providing after hours support.<br>
Uses the IT problem management database to research known problems. Assists with maintaining IT computing equipment to meet established life cycle plans.<br>
May provide training to end-users in new IT technical features and solutions to problems.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Work Challenges</b></p>
<div>24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends<br>
IT environment is constantly changing demanding quick solutions and evolving skills<br>
IT position - there may be extensive TDY associated with this IT work</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

<div><div><div>C1-001082-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Data Security Analyst II</b></h1>
</div><div><div>United States - Texas - AAFES Headquarters (Dallas)
</div></div><div><div>IT-G SECURITY</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>Applies expert knowledge of the Exchange IT security management program to ensure the information technology infrastructure, including the assets themselves, the network, and company data are protected from both intentional and inadvertent access and destruction. The tasks associated with this support may include, but are not limited to, implementing security controls to mitigate threats from both internal and external sources, interfacing with the user community to understand their security needs, implementing procedures to accommodate business requirements. Ensures that the user community understands and adheres to the necessary procedures to maintain security. Ensures data and systems integrity, confidentiality, and availability by administering appropriate security controls set by Exchange IT security program, IT architecture, compliance requirements, policies and procedures. Conducts accurate evaluations of the level of security required. Must be able to weigh business needs against security concerns and articulate issues to management. Monitors and tunes the IT security networks and servers to achieve optimum performance. Develops and maintains standard operating procedures and documentation, provides project leadership for the planning and execution of major security projects. Defines disaster recovery requirements and plans and delivers a disaster recovery solution for the security networks and servers. Coordinates with business units, the project management office (PMO), outside entities and it staff to confirm compliance and risk mitigation has been met. Serves as second level support by identifying, evaluating, and troubleshooting non-routine events and incidents with security networks and servers. Responds to telephone calls and email requests for the security networks and servers management processes. Safeguards physical access to Exchange restricted data, processes and services.</div>
</div><div><p><b>Job Grade</b></p>
<div>4</div>
</div><div><p><b>Job Tier</b></p>
<div>3</div>
</div><div><p><b>Career Area</b></p>
<div>Information Technology
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Five years of experience in maintaining computer systems identifying, reporting, and resolving security violations.
<br>
<br>
Or
<br>
<br>
Bachelor's degree and three years of experience in maintaining computer systems identifying, reporting, and resolving security violations.
<br>
<br>
One or more of the following certifications is preferred:<br>
A+, NETWORK+, SSCP, GSEC, SECURITY+, SCNP, CISA, CISSP, GSE, SCNA<br>
<br>
Required technical skills may vary as requested by the supervisor depending on specific requirements of the position being filled.<br>
<br>
<b>Degree (one of):</b><br>
<p>
BACHELORS DEGREE - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
INFORMATION TECHNOLOGY - Preferred</p></div><br>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li><b>Work Schedule &ndash; Onsite</b></li></ul><ul><li><b>
PCS Not Authorized/LSP Not Authorized</b></li></ul><br>
<b>
Technical (Preferred/Required Skills/Systems):</b><ul><li>
ACTIVE DIRECTORY - Preferred</li><li>
AIX &amp; LINUX SECURITY - Preferred</li><li>
ENCRYPTION &amp; KEY MANAGEMENT - Preferred</li><li>
NETWORK SECURITY - Preferred</li><li>
REMOTE ACCESS ADMINISTRATION - Preferred</li><li>
SERVER ADMINISTRATION - Preferred</li><li>
TSS/MAINFRAME SECURITY - Preferred</li><li>
WIRELESS SECURITY - Preferred</li></ul></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$71,355.00</div>
</div><div><p><b>Major Duties</b></p>
<div>Manages provisioning to user accounts and network access.<br>
Develops and implements remediation as it relates to findings found in monitoring/logging of IT systems and reports on IT related security incidents, violations &amp; anomalies.<br>
Researches, evaluates and implements security solutions.<br>
Implements/maintains security applications.<br>
Conducts forensics and investigations.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Work Challenges</b></p>
<div>Changing Security Threats Awareness<br>
24x7 work environment supporting Exchange operations, which requires either shift work, on call, and/or after hours project work and may include holidays, and weekends<br>
IT environment is constantly changing demanding quick solutions and evolving skills<br>
IT position located at HQ<br>
IT position - there may be some TDY associated with this IT work</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Data Security Analyst II

Join Army & Airforce Exchange Service and explore 15   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Army & Airforce Exchange Service

ABOUT_COMPANY

Senior EEO Specialist

Senior EEO Specialist

Human Resources Talent Training Technician

Human Resources Talent Training Technician

End User Computer Technician

End User Computer Technician

Data Security Analyst II