Qureos Mentor

Army & Airforce Exchange Service

<div><div><div>H-010508-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Customer Experience Teller</b></h1>
</div><div><div>United States - Illinois - Scott AFB
</div></div><div><div>SCOTT MAIN STORE</div>
</div><div><div>Regular Part Time
</div></div><div><p><b>Job Description</b></p>
<div><p>As a Customer Experience Teller, you will support staff with cash and sales. We are looking for a driven associate with a strong attention to detail and that enjoys numbers! You will issue change funds, prepare deposits, and other accounting and administrative duties. In addition, you may issue fishing/hunting licenses, manage layaways, or refunds. Strict controls need to be followed, so the ideal candidate will be meticulous and able to focus on a single task at a time. We will count on you to provide expert customer service to both our internal and external customers.</p><p>
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You&rsquo;ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.</p><p>
So what can you expect as a Customer Experience Teller at the Exchange?</p><ul><li><p>
Greet every customer with eye contact and smile in your authentic way</p></li></ul><ul><li><p>
Acknowledge every waiting customer as soon as they arrive to the counter to let them know you&rsquo;ll be right with them</p></li></ul><ul><li><p>
Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer</p></li></ul><ul><li><p>
Ensure customers have an extraordinary experience while shopping</p></li></ul><ul><li><p>
Complete transactions accurately and efficiently while engaging customers in appropriate conversation</p></li></ul><p>
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!</p></div>
</div><div><p><b>Job Grade</b></p>
<div>1</div>
</div><div><p><b>Job Tier</b></p>
<div>0</div>
</div><div><p><b>Career Area</b></p>
<div>Financial Management
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Cash handling, accounting, and/or bookkeeping experience is required. Must possess knowledge of and ability to operate standard accounting machines<br>
<br>
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.</div>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div>SCHEDULE ROTATING SHIFTS 0800-1630/ 0800-1400 MON-FRI,SAT-SUN TO INCLUDE EVENINGS, WEEKENDS, AND HOLIDAYS. SCHEDULE SUBJECT TO CHANGE WITH PROPER NOTICE.MUST BE ABLE TO RECEIVE PAYMENT BY CASH, CHECK, CREDIT CARDS, VOUCHERS, OR AUTOMATIC DEBITS. ISSUE RECEIPTS AND CHANGE DUE TO CUSTOMERS. COUNT MONEY IN CASH DRAWERS AT THE BEGINNING OF SHIFTS TO ENSURE THAT AMOUNTS ARE CORRECT AND THAT THERE IS ADEQUATE CHANGE. GREET CUSTOMERS ENTERING ESTABLISHMENTS. MAINTAIN CLEAN AND ORDERLY CHECKOUT AREAS. ESTABLISH OR IDENTIFY PRICES OF GOODS, SERVICES OR ADMISSION, AND TABULATE BILLS USING CALCULATORS, CASH REGISTERS, OR OPTICAL PRICE SCANNERS.</div>
</div><div><p><b>Salary Minimum</b></p>
<div>$15.00</div>
</div><div><p><b>Salary Maximum</b></p>
<div>$19.52</div>
</div><div><p><b>Major Duties</b></p>
<div>Provides high level of customer service and guidance to associates. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship in order to deliver a personalized customer experience.<br>
Operates a cash register or other sales related equipment to perform daily tasks. Verifies and accepts multiple tenders for payments and makes change with accuracy and zero variance tolerance.<br>
Maintains accountability for all money assigned, such as issuing change funds, prepares bank deposits, receives/verifies daily cash receipts, processing western union transactions, and petty cash funds. May maintain control of internal keys and handheld scanners.<br>
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.<br>
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.<br>
May perform a variety of routine administrative clerical duties such as processing layaways, controlling layaway merchandise, refunds/adjustments, issuing hunting/fishing licenses, and school meals at OCONUS locations.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Hourly</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Customer Experience Teller

<div><div><div>H-010505-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Class Six-INT-Customer Experience Associate-Monday-Saturday 1000-1900</b></h1>
</div><div><div>United States - New York - Fort Drum
</div></div><div><div>DRUM CLASS SIX</div>
</div><div><div>Intermittent</div>
</div><div><p><b>Job Description</b></p>
<div>Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.</div>
</div><div><p><b>Job Grade</b></p>
<div>1</div>
</div><div><p><b>Job Tier</b></p>
<div>0</div>
</div><div><p><b>Career Area</b></p>
<div>Retail Operations
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility.<br>
<br>
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.</div>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div>CANDIDATE MUST BE AT LEAST 18 YEARS OF AGE. Ideal candidate must be able to work a varying schedule similar to below.<br>
<div><div><div><b>
Sample Schedule</b></div></div><br>
<div><div>
Saturday</div><div> Varies</div></div><br>
<div><div>
Sunday</div><div> OFF</div></div><br>
<div><div>
Monday</div><div> 1030 - 1900</div></div><br>
<div><div>
Tuesday</div><div> 1030 - 1900</div></div><br>
<div><div>
Wednesday</div><div> 1030 - 1900</div></div><br>
<div><div>
Thursday</div><div> 1030 - 1900</div></div><br>
<div><div>
Friday</div><div> Varies</div></div><br>
</div></div>
</div><div><p><b>Salary Minimum</b></p>
<div>$15.50</div>
</div><div><p><b>Salary Maximum</b></p>
<div>$15.50</div>
</div><div><p><b>Major Duties</b></p>
<div>Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience.<br>
Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned.<br>
Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed.<br>
Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty.<br>
Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance.<br>
Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Hourly</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Class Six-INT-Customer Experience Associate-Monday-Saturday 1000-1900

The associate will develop expertise in their assigned program. They will work under slight to moderate supervision. This associate will extract data under their own volition and under direction of supervisors. They will provide analysis of this data.
<br><br>
They will work extensively with stores, vendors, and HQ staff.

Business Analyst II

This is a lead analyst position. The associate will develop expertise and often will manage corporate retail programs and/or projects. They will be able to extract data and either direct or create an analysis of the data. This position will often be the main point of contact to vendors, stores, and HQ personnel.

Business Analyst III

<div><div><div>C1-000912-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Business Analyst III</b></h1>
</div><div><div>United States - Texas - AAFES Headquarters (Dallas)
</div></div><div><div>MD-PAR SUPPLY CHAIN</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>This is a lead analyst position. The associate will develop expertise and often will manage corporate retail programs and/or projects. They will be able to extract data and either direct or create an analysis of the data. This position will often be the main point of contact to vendors, stores, and HQ personnel.</div>
</div><div><p><b>Job Grade</b></p>
<div>4</div>
</div><div><p><b>Job Tier</b></p>
<div>3</div>
</div><div><p><b>Career Area</b></p>
<div>Retail Specialist
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Five years of experience in retail operations/management, inventory management, procurement and/or developing business policies, programs and strategies.
<br>
<br>
Or
<br>
<br>
Bachelor's degree and three years of experience in retail operations/management, inventory management, procurement and/or developing business policies, programs and strategies.<br>
<br>
<ul><li>Specific experience or skills may be required by the hiring manager depending on area where position is assigned.</li></ul><br>
<b>
Degree (one of):</b><br>
<p>
BACHELOR OF BUSINESS ADMINISTRATION - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
BUSINESS ADMINISTRATION - Preferred</p><p>
RETAIL MGMT - Preferred</p></div><br>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li><b>Work Schedule &ndash; Onsite</b></li></ul><ul><li><b>
PCS Not Authorized/LSP Not Authorized</b></li><li><b>
Prior military and inventory management preferred</b></li></ul><br>
<b>
Technical (Preferred/Required Skills/Systems):</b><ul><li>
MICROSOFT OFFICE PRODUCTS - Required</li></ul></div>
</div><div><p><b>Major Duties</b></p>
<div>Cooperates and coordinates with the other departments and contractors in the preparation of the analysis, research, design, development, conversion and implementation of programs, projects and/or systems.<br>
Develops business policies.<br>
Analyzes business conditions.<br>
Performs other duties as assigned</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

<div><div><div>C1-000913-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Business Analyst II</b></h1>
</div><div><div>United States - Texas - AAFES Headquarters (Dallas)
</div></div><div><div>MD-PAR REPLENSHMNT TEAM</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>The associate will develop expertise in their assigned program. They will work under slight to moderate supervision. This associate will extract data under their own volition and under direction of supervisors. They will provide analysis of this data. They will work extensively with stores, vendors, and HQ staff.</div>
</div><div><p><b>Job Grade</b></p>
<div>4</div>
</div><div><p><b>Job Tier</b></p>
<div>2</div>
</div><div><p><b>Career Area</b></p>
<div>Retail Specialist
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Four years of experience in making analysis, evaluations or other substantive determinations with regard to current and/or projected marketing/purchasing/sales and other operating programs and interpreting written materials and organizing/coordinating work.<br>
<br>
Or
<br>
<br>
Bachelor's degree and two years of experience in making analysis, evaluations or other substantive determinations with regard to current and/or projected marketing/purchasing/sales and other operating programs and interpreting written materials and organizing/coordinating work.<br>
<br>
<ul><li>Specific experience or skills may be required by the hiring manager depending on area where position is assigned.</li></ul><br>
<b>
Degree (one of):</b><br>
<p>
BACHELOR OF BUSINESS ADMINISTRATION - Preferred</p><br>
<b>
Major/Minor (one of):</b><br>
<p>
BUSINESS ADMINISTRATION - Preferred</p><p>
BUSINESS MANAGEMENT - Preferred</p></div><br>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li><b>Work Schedule &ndash; Onsite</b></li></ul><ul><li><b>
PCS Not Authorized/LSP Not Authorized</b></li><li><b>
Prior marketing and strategic performance indicator (KPI) development experience preferred</b></li></ul><br>
<b>
Technical (Preferred/Required Skills/Systems):</b><ul><li>
MICROSOFT OFFICE PRODUCTS - Required</li></ul></div>
</div><div><p><b>Major Duties</b></p>
<div>Analyzes business conditions and assists in the development of business policies.<br>
Performs analysis of data, graphs, reports and charts.<br>
Compiles and prepares reports, graphs and charts of data developed.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

<div><div><div>C1-000910-2025</div>
</div><div><h1 class="jobSectionHeader"><b>Attorney II (Labor/Employment)</b></h1>
</div><div><div>United States - Texas - AAFES Headquarters (Dallas)
</div></div><div><div>GC EMPLYMNT LAW DIVISIN</div>
</div><div><div>Regular Full Time
</div></div><div><p><b>Job Description</b></p>
<div>Reports to a Deputy General Counsel. Responsible for providing legal advice regarding labor and employment laws.</div>
</div><div><p><b>Job Grade</b></p>
<div>5</div>
</div><div><p><b>Job Tier</b></p>
<div>2</div>
</div><div><p><b>Career Area</b></p>
<div>General Counsel
</div></div><div><p><b>Supervisor</b></p>
<div>No</div>
</div><div><p><b>Job Qualifications</b></p>
<div>Professional law degree (Juris Doctorate/JD) from a recognized and accredited law school. Member of the bar of the highest court of a state or the District of Columbia. Five years of Labor/Employment Law legal experience as a licensed and practicing attorney.</div><br>
</div><div><p><b>Additional Qualifications/Requirements</b></p>
<div><ul><li><b>Work &ndash; Onsite (HQ &ndash; Dallas, Texas)</b></li><li><b>
PCS Not Authorized/LSP Not Authorized</b></li></ul></div>
</div><div><p><b>Salary Minimum</b></p>
<div>115,000</div>
</div><div><p><b>Major Duties</b></p>
<div>Represents the Exchange in various settings including Federal Court, Equal Employment Opportunity Commission , Exchange Hearing Examiner's Office, and/or Labor Arbitrators.<br>
Analyzes established legislation, prepares legal documents, reviews agency policies, and advises management on legal matters.<br>
Practices preventive law which may include developing and conducting educational sessions regarding prevention of litigation and recommends changes to policy.<br>
Ensures compliance with applicable laws and regulations. Provides analysis of current and proposed laws and policy and provides counsel to leadership.<br>
Performs other duties as assigned.</div><br>
</div><div><p><b>Job Type</b></p>
<div>Management</div>
</div><div><p><b>Number of Positions Remaining</b></p>
<div>1</div></div></div>

Attorney II (Labor/Employment)

Join Army & Airforce Exchange Service and explore 9   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Army & Airforce Exchange Service

ABOUT_COMPANY

Customer Experience Teller

Class Six-INT-Customer Experience Associate-Monday-Saturday 1000-1900

Business Analyst II

Business Analyst III

Business Analyst III

Business Analyst II

Attorney II (Labor/Employment)