Urwah Admin

Arrise

<div><div><b>Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle</b></div><div>
</div><div><b>
About Us:</b></div><div>
</div><div>
ARRISE is a leading supplier of player-favorite content to the iGaming industry.<br>
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 7,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.</div><div>
</div><div><b>
What you would be doing:</b></div><ul><li>
Develop and implement workforce management strategies and team, department policies, and procedures that support the organization's business objectives.</li><li>
Analyze and forecast staffing needs, ensuring that the organization has the right number of staff with the necessary skills to meet operational demands.</li><li>
Manage the organization's scheduling process, ensuring that shifts are allocated fairly and efficiently.</li><li>
Oversee the development and maintenance of workforce management systems and tools for time and attendance management.</li><li>
Monitor and analyze workforce data to identify trends and patterns, and make recommendations for improvements to staffing levels, shift patterns, and other workforce-related matters.</li><li>
Collaborate with other departments within the organization to ensure that workforce management practices align with overall business objectives and strategies.</li><li>
Supervise, motivate, and coach the workforce management team.</li><li>
Provide leadership and direction to teams of workforce management professionals and business intelligence, ensuring that they have the necessary skills, knowledge, and support to perform their roles effectively.</li><li>
Provide regular reports to senior management on workforce management metrics, including staffing levels, labor costs, overtime, and employee satisfaction.</li><li>
Develop and manage the workforce management budget, ensuring that resources are allocated effectively and efficiently.</li><li>
Drive continuous improvement in workforce management practices and processes, and champion best practices across the organization.</li><li>
Develop and implement training programs for the workforce management team.</li><li>
Ensure all team members understand and adhere to company policies and procedures.</li><li>
Continuously review and improve workforce management processes to ensure they are efficient and effective.</li><li>
Use strong interpersonal and communication skills to build and maintain productive and effective working relationships with senior leaders, internal and external business partners, and various groups across the organization.</li><li>
Participate in improving the company&rsquo;s activity.</li><li>
Maintain a proactive attitude in handling operational challenges.</li><li>
Ensure compliance with the company&rsquo;s standards.</li><li>
Report any violation of the internal Rules and Regulations and Standard Operating procedures to the direct Manager.</li><li>
The above tasks can be completed with other tasks specific to the job, which will be communicated in due time.</li></ul><p><b>
What makes you a strong candidate:</b></p><ul><li>
Bachelor's Degree preferred, or equivalent combination of education, training, and practical experience related to the requirements of the role.</li><li>
Proven experience of at least 3 years in management roles.</li><li>
Advanced proficiency in English, both written and verbal.</li><li>
Advanced proficiency in Microsoft Office suite (Excel, Word, PowerPoint, Outlook) or Software tools.</li><li>
Exceptional leadership skills with a track record of successfully managing and developing diverse high-performing teams.</li><li>
Strong decision-making skills.</li><li>
Comfortable in a dynamic environment.</li><li>
Understanding of Bulgarian labor law.</li><li>
Strong interpersonal skills and empathy.</li><li>
Experience in the iGaming industry or Live Casino is advantageous but not mandatory.</li></ul><div><b>
Benefits:</b></div><ul><li>
Accommodation will be provided by the company</li><li>
Meal program (One Meal per shift)</li><li>
Transportation allowance</li></ul><div>
If we already won your interest, do not hesitate to apply for this opportunity.</div><div></div><div><br>
</div><div>
#LI-DNI</div></div>

Workforce Manager

<div><div>Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!</div><div>
</div><div><b>
About Us:</b></div><div><br>
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions.<br>
Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions.</div><div>
</div><div><b>
Role description:</b></div><div>
The Workforce Management Specialist is responsible for continuously overseeing (24/7) workforce schedules and staffing to ensure smooth operations and compliance with our Workforce Management Guidelines. You&rsquo;ll play a key role in monitoring monthly and daily shift coverage, verifying attendance, and ensuring that each team is adequately staffed and prepared for monthly and daily demands.<br>
<br>
<b>Responsibilities:</b></div><div><ul><li>
Design and plan daily and monthly shift schedules
</li><li>Plan, organize and implement staff rotation strategy
</li><li>Investigate company's staffing needs and take actions to staff accordingly
</li><li>Assist in new employee onboarding
</li><li>Create, present and submit reports for upper management
</li><li>Verifies work schedules for employees to ensure the appropriate number of staff is available for each work shift
</li><li>Creates and maintains daily staffing reports, which include verifying employees' work hours, requested time off etc.
</li><li>Inconsistencies and scheduling concerns are reported to management to address
</li><li>Along with scheduling and monitoring employee work schedules, assist human resources in a variety of ways as requested by HR department and Team Managers
</li><li>Assisting in the orientation of new employees, explaining the requirements of work shifts and hours, as well as training new employees on systems or programs used to report work hours
</li><li>Other administrative tasks and related duties requested by the direct Supervisor or Management.
</li></ul></div><div><b>Requirements:</b></div><div><ul><li>
Excellent organizational skills</li><li>
A bachelor's degree in business management, Human Resources, Law, or a related field is a plus</li><li>
Proficient in Microsoft Office (Word, Excel, etc.)</li><li>
Ability to work in a team and manage multiple tasks simultaneously</li><li>
Strong interpersonal skills and attention to detail</li><li>
Proficient in both verbal and written English and Romanian</li><li>
Excellent communication skills</li><li>
Willingness to work in an office-based shift system</li><li>
Strong analytical skills</li><li>
Ability to quickly resolve scheduling conflicts and staffing issues</li><li>
Adaptability to changing business needs and fluctuating workloads</li><li>
Capable of making critical workforce decisions under pressure.</li></ul><p><b>
Benefits:</b></p><ul><li>
Accommodation will be provided by the company</li><li>
Meal program (One Meal per shift)</li><li>
Transportation allowance</li></ul><div>
#LI-DNI</div></div></div>

Workforce Management Specialist

<div><p><b>About us:</b><br>
<br>
 ARRISE a leading supplier of player-favourite content to the iGaming industry.</p><p>
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver.</p><p>
This role is with the ARRISE group.</p><p><b>
Responsibilities:</b></p><ul><li>
Ensures the physical management of the stock of goods</li><li>
Operates stock movements in the dedicated software and files</li><li>
Keeps documents related to stocks</li><li>
Periodically counts the stock of goods</li><li>
Reports to the hierarchical superior any discrepancy between the physical and the written stock</li><li>
Provides stock information</li><li>
Respects the stock management legislation</li><li>
Performs the physical reception of the goods at the entrance to the company's warehouse</li><li>
Reports to the hierarchical superior the differences between the physical and the written goods at the reception of the goods at the warehouse</li><li>
Records, processes, and stores information regarding the situation of stocks</li><li>
Efficiently uses storage space for goods, constantly organizes stock and workspaces</li><li>
Performs dry cleaning pick-up/drop-off operations</li><li>
Ensures proper sizing when handing over any uniforms</li><li>
Identifies and recommends modifications to the uniforms for a better fit</li><li>
Collaborates with the Tailors</li><li>
Manages the spare uniforms stock, ensures sufficient items for every timeframe</li><li>
Maintains visual records of every employee&rsquo;s uniform fit</li><li>
Offers correct and complete information regarding uniforms and appearance-related procedures</li><li>
Communicates politely and professionally with any departments and suppliers</li><li>
Monitors and handles QA reports regarding uniforms</li><li>
Monitors the live streams and reports on any encountered issues</li><li>
Updates the employees&rsquo; Personal Appearance Files accordingly</li></ul><p><b>
Requirements:</b></p><ul><li>
English (written and spoken)</li><li>
PC literate</li><li>
Exceptional presentation skills</li><li>
Communication and self-control skills</li><li>
Attention skills</li><li>
Experience working in retail, warehousing is a plus</li></ul><p><b>
What we offer:</b></p><ul><li>
Accommodation will be provided by the company;</li><li>
Meal program (One Meal per shift);</li><li>
Transportation allowance.</li></ul><p><b>
Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle!</b></p><p><br>
#LI-GB1 #LI-Onsite based</p></div>

Uniform Administrator

<div></div><div><div><div><div><b>Join us in Ras Al Khaimah, a great place to grow your career while enjoying a relaxed and welcoming lifestyle</b></div><div><div><b>
</b></div><div><b>
What makes ARRISE different?</b></div><ul><li>
We&rsquo;re more than a company&mdash;we&rsquo;re a community of over 10,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.</li><li>
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.</li><li>
We don&rsquo;t just build products&mdash;we build opportunities, invest in our people, and foster growth at every level.</li></ul></div></div><b>
Role Description:</b> We are seeking a dynamic and strategic <b>Training Manager</b> responsible for overseeing and managing the training and development of product. Managing and developing training staff, implementing, and maintaining training processes and procedures, and ensuring compliance with all standards. Collaborating with other departments to ensure that training standards are being met.</div><div><b>
</b></div><div><b>
Responsibilities:</b></div><ul><li><div>
Report directly to the Head of QC &amp; Training and collaborate closely to align initiatives with organizational goals.</div></li><li>
Develop and maintain training manuals, processes and procedures.</li><li>
Maintain accurate records of training activities.</li><li>
Implement strategies to increase product knowledge of the trainees.</li><li>
Collaborate with other departments to ensure that training standards are being met.</li><li>
Analyze data to identify areas for improvement in the training process.</li><li>
Provide regular reports on training activities to senior management.</li><li>
Coordinating the activity of the team members to fulfil the department's objectives in a timely manner.</li><li>
Leading the team of supervisors and training specialists to ensure processes are aligned with company standards and procedures.</li><li>
Meet the department&rsquo;s KPIs established on a quarterly and annually basis.</li><li>
Responsible for creating and conducting individual meetings, training programs, and workshops for all team members who need additional training and personal development.</li><li>
Control the activities of the team supervisors daily, weekly, and monthly, to ensure that the entire workload of the Training department is complete and in accordance with the approved KPIs.</li><li>
Responsible for creating, checking, and updating all the internal department documentation, procedures (SOPs) and databases.</li><li>
Responsible for providing feedback and evaluation to the line manager on the quality of work for each team member, monthly, quarterly, and annually.</li><li>
Prepares and guides managers, supervisors and others involved in employee development efforts.</li><li>
Plans, organizes, facilitates and orders supplies for employee development.</li><li>
Analyses and reports performance process trends along with suggestions for improvement.</li><li>
Defines / implements, measures, analyzes, improves and controls different reporting solutions according to the needs of the project and the clients / beneficiaries.</li><li>
Actively participate in the planning and testing of new introduced products.</li><li>
Actively participates in the performance evaluation process of his team members.</li></ul><div><b>
Candidate Requirements:</b></div><ul><li>
Minimum three years of managerial experience, demonstrating effective leadership of teams comprising 20 or more members.</li><li>
Possesses a strong leadership mentality, guiding teams towards achieving strategic objectives.</li><li>
Excellent verbal and written communication skills in English, facilitating seamless interaction across all levels of the organization.</li><li>
Assertive and proactive individual with a proven ability to drive projects independently or collaboratively, ensuring efficient delivery of results while actively engaging stakeholders throughout the process.</li><li>
Proficient in strategic planning, capable of devising and implementing long-term organizational goals.</li><li>
Demonstrates essential decision-making and problem-solving skills critical for navigating complex challenges.</li><li>
Process and people-oriented, committed to adhering to established processes while also recommending and communicating logical improvements. Demonstrates a track record of maintaining a positive work environment and developing teams.</li><li>
Previous experience in developing and implementing training programs is preferred.</li><li>
Experience working with Key Performance Indicators (KPIs) to measure and track organizational performance.</li><li>
Previous experience leading a training department and familiarity with the gaming industry is advantageous.</li><li>
Proficient in navigating Microsoft Office applications for efficient task management and documentation.</li><li>
Education: Minimum High School Diploma</li></ul><div><b>
What we offer in exchange:</b></div><ul><li>
Accommodation will be provided by the company</li><li>
Meal program (One Meal per shift)</li><li>
Transportation allowance</li></ul><p></p><div><br>
 <b>Ready to Elevate Your Career? Join ARRISE Today!</b></div><div>
</div><div><div>
#LI-DNI</div></div></div>

Training Manager

<div><div><div><b>ABOUT US</b></div><div></div><div>
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world&rsquo;s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.</div><div>
</div><div>
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.</div><div>
</div><div>
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.</div><div>
</div><div>
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed &mdash; while embracing every step of the journey.</div><div>
</div><div>
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.</div></div><div></div><div><b>
About the role</b></div><div></div><div>
The Talent Acquisition Specialist contributes to the overall Live Casino Business unit talent acquisition strategy. The person will be a valuable contributor to the development of the talent acquisition agenda and strategy to foster the recruitment experience and excel in employer branding proposition throughout the process. On a daily basis, they will be communicating with different stakeholders to advise and provide solutions on TA subject matters.</div><div>
</div><div><b>
What Will You Be Doing:</b></div><ul><li>
Partner with hiring managers and human resources managers in the sourcing and recruitment process for assigned positions for our Live Casino business unit.</li><li>
Utilize innovative sourcing techniques and strategies to find, connect, and recruit top talent.</li><li>
Cultivate a robust network of potential candidates through pro-active market research, events, and on-going relationship management.</li><li>
Partner with agencies and search firms to outsource recruitment efforts as needed.</li><li>
Be an effective ambassador of the company to all potential candidates and third parties.</li><li>
Partner with hiring managers throughout the interview process to develop job descriptions, identify candidates, manage the candidate experience, and negotiate offers.</li><li>
Meet with hiring managers on a regular basis to discuss hiring needs and the current status of candidates.</li><li>
Maintain a solid understanding of industry trends and provide insight into the competitive landscape.</li></ul><div><b>
What Makes You a Strong Candidate:</b></div><ul><li>
Good recruiting background gained as an external or internal recruiter.</li><li>
Experience in mass recruitment or a fast-paced environment.</li><li>
Established path of success in candidate generation &amp; strong candidate assessment skills.</li><li>
Experience with internet research &ndash; prior use of LinkedIn Recruiter.</li><li>
Professional levels of English and Thai are a must</li><li>
Previous experience with ATS - Jobvite is a plus.</li><li>
Previous experience in a product organization will be a plus.</li></ul><div><b>
What We Give You in Return:</b></div><div><ul><li>
Competitive salary.</li><li>
Private health insurance from day one.</li><li>
International work environment.</li><li>
Opportunities for advancement to higher positions in online casino.</li><li>
Grow with ARRISE | Learning Hub&mdash;personalized learning, gamified growth, and endless career development at your fingertips.</li></ul></div></div><div></div>

Talent Acquisition Specialist (Thai speaker)

<div><div><div><b>ABOUT US</b></div><div></div><div>
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry. Playing a key role in the success of its clients, which include Pragmatic Play, a brand relied upon by the world&rsquo;s biggest online casinos for its cutting-edge products, ARRISE helps to deliver exceptional gaming experiences to millions of players worldwide.</div><div>
</div><div>
Our global team of over 10,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.</div><div>
</div><div>
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.</div><div>
</div><div>
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed &mdash; while embracing every step of the journey.</div><div>
</div><div>
Be part of the future of iGaming with 10,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here.</div></div><div></div><div><b>
About the role</b></div><div></div><div>
The Talent Acquisition Specialist contributes to the overall Live Casino Business unit talent acquisition strategy. The person will be a valuable contributor to the development of the talent acquisition agenda and strategy to foster the recruitment experience and excel in employer branding proposition throughout the process. On a daily basis, they will be communicating with different stakeholders to advise and provide solutions on TA subject matters.</div><div>
</div><div><b>
What Will You Be Doing:</b></div><ul><li>
Partner with hiring managers and human resources managers in the sourcing and recruitment process for assigned positions for our Live Casino business unit.</li><li>
Utilize innovative sourcing techniques and strategies to find, connect, and recruit top talent.</li><li>
Cultivate a robust network of potential candidates through pro-active market research, events, and on-going relationship management.</li><li>
Partner with agencies and search firms to outsource recruitment efforts as needed.</li><li>
Be an effective ambassador of the company to all potential candidates and third parties.</li><li>
Partner with hiring managers throughout the interview process to develop job descriptions, identify candidates, manage the candidate experience, and negotiate offers.</li><li>
Meet with hiring managers on a regular basis to discuss hiring needs and the current status of candidates.</li><li>
Maintain a solid understanding of industry trends and provide insight into the competitive landscape.</li></ul><div><b>
What Makes You a Strong Candidate:</b></div><ul><li>
Good recruiting background gained as an external or internal recruiter.</li><li>
Experience in mass recruitment or a fast-paced environment.</li><li>
Established path of success in candidate generation &amp; strong candidate assessment skills.</li><li>
Experience with internet research &ndash; prior use of LinkedIn Recruiter.</li><li>
Professional levels of English and Vietnamese are a must</li><li>
Previous experience with ATS - Jobvite is a plus.</li><li>
Previous experience in a product organization will be a plus.</li></ul><div><b>
What We Give You in Return:</b></div><div><ul><li>
Competitive salary.</li><li>
Private health insurance from day one.</li><li>
International work environment.</li><li>
Opportunities for advancement to higher positions in online casino.</li><li>
Grow with ARRISE | Learning Hub&mdash;personalized learning, gamified growth, and endless career development at your fingertips.</li></ul></div></div><div></div>

Talent Acquisition Specialist (Vietnamese speaker)

Join Arrise and explore 50   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Arrise

ABOUT_COMPANY

Workforce Manager

Workforce Management Specialist

Uniform Administrator

Training Manager

Talent Acquisition Specialist (Thai speaker)

Talent Acquisition Specialist (Thai speaker)

Talent Acquisition Specialist (Vietnamese speaker)