Qureos Mentor

Arrow Electronics

Arrow Electronics is a global provider of technology solutions that enhance business operations and everyday life. The company partners with leading technology manufacturers and service providers to drive innovation across various sectors, including sales, information technology, and supply chain management. Arrow is committed to fostering a collaborative environment where ideas can flourish and solutions are developed to meet the evolving needs of its clients.

Position: 
Software Architect (Avelabs LLC Egypt)
 
Job Description: 
Job Description Summary
 Avelabs (an Arrow Company), a leading Automotive Software Engineering services provider, is seeking a skilled Software Architect to join our team in Cairo. This role involves working closely with our customers brake business unit team. The successful candidate will be responsible for defining the overall architecture and design of Brake Business Unit SW projects and of SW Product platforms. Within an international environment, the Software Architect is responsible for the modular and standardized architecture of the software platform and their deployment on application projects.
 Job Description
 
Responsibilities: 
<ul>
<li>Collaborator with software project team, System, Hardware, Safety engineering teams of the related platform.</li>
<li>Owner of SW Architecture ASPICE process area SWE2 definition, development, and deployment including architecture of Application SW done in MBD following BRBU Process standards.</li>
<li>Define the solution with modularity, reuse and testability in mind, anticipates extensions and modifications in future stages</li>
<li>Provide strong documentation and specifications of Architecture SW (Static, Dynamic, Design alternatives, CPU load optimization, etc..)</li>
<li>Support the offshore BSW teams related to BSW Architecture Interfaces between ASW (Application Software) BSW (Basic Software)</li>
<li>Guide and mentor team members in the implementation of the solutions</li>
<li>Support validation team on definition of integration test strategy</li>
<li>Communicate early and often about any significant events or issues affecting the team or delivery schedule and quality</li>
<li>Improve processes or propose improvement where applicable</li>
<li>Ensures the Building block approach of the BRBU SW Platforms and reuse across different platforms by interacting with other product SW teams</li>
</ul>
Key qualifications: 
<ul>
<li>Degree in computer science and/or electronics</li>
<li>10 years’ experience in Software engineering with at least 5 years in automotive industry within projects using MBD development in AUTOSAR context.</li>
<li>5 years’ experience as SW Architect</li>
<li>Experience in full lifecycle software development of real time embedded software projects</li>
<li>Experience in Critical safety SW architecture activities such SW Safety decomposition, Freedom from interference, E-GAS concepts, and SW safety critical path analysis ASIL C / ASIL D.</li>
</ul>
Technical skills: 
<ul>
<li>Expertise in software architecture (static and dynamic architecture)</li>
<li>Strong knowledge on embedded C language development</li>
<li>Strong knowledge on A-SPICE processes.</li>
<li>Good knowledge of ISO26262-6 and AUTOSAR standards.</li>
<li>Good knowledge of UML tools like Enterprise Architect</li>
<li>Good Knowledge of Matlab Simulink MBD SW engineering process</li>
<li>Knowledge on electronics and in particular on microcontroller architecture</li>
<li>Knowledge of tools: DOORS, Doors NG, SVN, Jira.</li>
<li>Ability to work in a multicultural environment.</li>
</ul>
Soft skills: 
<ul>
<li>Collaborative and team spirit.</li>
<li>Leadership and ability to unite.</li>
<li>Ability to analyze and solve problems.</li>
<li>Technical mindset</li>
<li>Detailed and creative thinking</li>
<li>Result orientated and sense of responsibility.</li>
<li>Great interpersonal and communication skills</li>
<li>Organized, rigorous, autonomous.</li>
<li>Ability to work in a multicultural environment.</li>
<li>Fluency in English is a must.</li>
</ul>
Location: 
EG-Cairo, Egypt (Maadi Technology Park)
 
Time Type: 
Full time
 
Job Category: 
Engineering Services

Software Architect (Avelabs LLC Egypt)

<div>
 
 Position
 
 
 
 Senior DevOps Engineer
 
 
 
 Job Description
 
 
 
 SiliconExpert Technologies, Inc. is looking for Senior DevOps Engineers with strong development background, who will be responsible for enabling faster release and deployment cycles, by taking advantage of agile development methodologies, improved collaboration between business stakeholders, application development and operations teams and automation tools, they will work collaboratively with software engineering to deploy and operate our systems, automate and streamline our operations and processes, build and maintain tools for deployment, monitoring and alerting, and troubleshoot and resolve issues in our Dev/QA/Prod. environments.
 
 
 
 Job Overview
 
 
 
 
 Primary focus for the role developing and building containerization solutions, Senior DevOps Engineer installs and configures solutions, implement reusable components, translate technical requirements, and assist with all stages of test data and monitoring the container orchestration layer
 
 .
 
 
 Senior DevOps Engineer will build automated deployments, through the use of configuration management technology, helps create requirements and procedures for implementing routine maintenance, deploy new modules and upgrades and complete fixes within the production environment and troubleshooting existing information systems for errors and resolving those errors.
 
 
 Senior DevOps Engineer will build and implement infrastructure / application disaster recovery solution, through the use of infrastructure as code technology.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Take the full responsibility to write dockerfile for all apps and Transform Spring boot Java application and Nodejs/Angular/ PHP to containerized images.
 </li>
 <li>
 Using AWS Services to store and run the images with EKS orchestration layer.
 </li>
 <li>
 Plan, design, sizing, Implement and operate the Kubernetes cluster using EKS infrastructures and other integrated AWS services.
 </li>
 <li>
 Using ArgoCD and Helm for application deployments.
 </li>
 <li>
 Automate the infrastructure provisioning &amp; operations using Terraform.
 </li>
 <li>
 Automate the Configuration management using ansible.
 </li>
 <li>
 Plan and Implement DR Plan on AWS.
 </li>
 <li>
 On call duties.
 </li>
 <li>
 Troubleshooting existing information systems for errors and resolving those errors.
 </li>
 <li>
 Work closely with development &amp; QA teams to create processes and tools that provide immediate feedback on source changes
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Bachelor&rsquo;s degree in Computer Engineering / Computer Science or equivalent education in the form of work experience at similar technology positions.
 
 
 A minimum of 3 years of work experience as a Developer/Systems Administrator/DevOps, supporting development teams (sysadmins + Java/Angular software development).
 
 
 <ul>
 <li>
 Experience in containers/container orchestration platforms; Docker, Kubernetes and AWS EKS. (Minimum of 2 years of work experience)
 </li>
 <li>
 Experience in ArgoCD, Helm and EKS cluster monitoring and Auto scaling.
 </li>
 <li>
 Experienced with Terraform as IaC knowledge, integrated with AWS different services (EC2, ECR, EKS, VPC, IAM, S3, ELB).
 </li>
 <li>
 Experienced in AWS platform as DevOps (Deployment strategies, Disaster Recovery, IaC, Security and Automation).
 </li>
 <li>
 Strong Knowledge in AWS platform as Solutions Architect (High availability, elasticity, Scalability, Migration and Cost Estimated / Optimization).
 </li>
 <li>
 Good Knowledge with Ansible for configuration management integrating with AWS different services to automate different tasks.
 </li>
 <li>
 Strong Knowledge of managing CI/CD tools preferably Jenkins.
 </li>
 <li>
 Good Knowledge of monitoring and logging tools ELK, Newrelic.
 </li>
 <li>
 knowledge of Build Tools (Maven, AngularJS) and Webservers Tomcat/Apache
 
 
 </li>
 </ul>
 
 Certificates
 
 
 
 AWS DevOps Professional is advanced.
 
 
 CKAD / CKA is advanced.
 
 
 
 Location:
 
 
 
 EG-Cairo, Egypt (Al Emdad &amp; Al Tamween)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Information Technology
</div>

Senior DevOps Engineer

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

Join Arrow Electronics and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Arrow Electronics

About Company

Software Architect (Avelabs LLC Egypt)

Senior DevOps Engineer

Technical Support Manager- VMware by Broadcom