Qureos Mentor

Arthrex

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Requisition ID:</b></div></div></div><br>
</div>
<div><div><div><div><b>65408</b></div></div></div></div><br>
</div><br>
<div><div><div><div><div><b>Title:</b></div></div></div><br>
</div>
<div><div><div><div><b>Test Engineering Intern</b></div></div></div><br>
</div>
</div><br>
</div></div><div></div><p><i>Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. ACT Arthrex California Technology, we design and manufacture sate of the art Endoscopy Cameras and Resection Shavers. We are searching for an Intern to support the Test Engineering Team to perform R&amp;D Testing and Verification &amp; Validation (V&amp;V) activities. The successful candidate will prepare, execute, and document Engineering and V&amp;V Testing with guidance from the engineering staff. The individual must be detailed oriented in the execution and documentation of these test methods. The individual will also work within the requirements of their tasks to deliver results and communicate issues in a timely and accurate manner. Please note this is not a Software Engineering or Software Testing position</i></p><br>
<p></p>
<p><b>
This internship will run from </b><b>June 2026 &ndash; September 2026</b><b>. The ideal candidate will have the availability to work 40 hours per week at our Santa Barbara, CA facility.</b></p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li>Gen3 Camera project studies and testing
</li><li>Nanoneedle project studies and testing</li>
<li>Creating and improving test fixtures</li>
<li>Software (test related code) testing.</li>
<li>Technical writing (Protocols and reports).</li>
<li>Trident project studies and testing.</li>
<li>Software (test related code) development and testing.</li></ul><br>
<p></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>Progress towards a college degree in Engineering (Electrical, Software, Industrial, Mechanical), Physics, or Computer Science required. (Recent graduates must be within six months of their graduation date to qualify.)</li></ul><br>
<p></p>
<p><b>
Knowledge and Skill Requirements/Specialized Courses and/or Training:</b></p>
<ul>
<li>Basic to intermediate computer skills.</li>
<li>Experience with technical writing, LabVIEW, Matlab, Linux, object oriented programming, .net, or Solidworks preferred.</li>
<li>Experience with oscilloscopes and multimeters preferred.</li></ul><br>
<p></p>
<p><b>
Machine, Tools, and/or Equipment Skills:</b></p>
<p>
PC; Familiarity with Microsoft Outlook; PowerPoint; Word and Excel. Fax; Scanner.</p><p></p><div><br>
<div><b>
Arthrex Benefits are:</b><br>
<ul><li>Medical Insurance (if 25 or more hours per week)</li><li>Free Onsite Medical Clinics</li><li>Free Onsite Lunch</li><li>Volunteer PTO</li><li>Access to the Wellness Center (For South West Florida positions only)</li></ul></div></div><div><br>
<div>
</div></div><div><div><b>All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law</b>.</div></div></div></div></div></div></div></div></div><p></p>

Test Engineering Intern

<div><div><div><div><div><div><div><div><div><div><div><b>Requisition ID</b>:</div> <div>65459</div>
</div><br>
<div><div><b>Title</b>:</div> <div>Technical Service Representative I</div>
</div><br>
<div><div><b>Salary Range:</b></div>
<div><div><div><div><div><b>Salary Minimum:</b></div> <div>$19.00</div>
</div><br>
<div><div><b>Salary Maximum:</b></div> <div>$32.50</div>
</div><br>
</div></div></div></div><br>
</div></div><p><i>Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. Arthrex is actively searching for a Technical Service Representative I to act as an initial point of contact for Synergy Technical Support requests from customers and sales representatives. They are to provide customers and sales representatives with technical information about Synergy products and accessories and serve as the main troubleshooting point of contact for the Arthrex RMA process. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better&trade;.</i></p><br>
<p></p>
<p><b>
This indivivual must be available to work 8:00am - 5:00pm PST/9:00am MST - 6:00pm MST/ 10:00am CT - 7:00am CT/11:00am to 8:00am EST.</b></p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li>Keep current on administrative responsibilities such as maintaining customer and Arthrex service records.</li>
<li>Manage clean hand-off of customer service requests to the appropriate Arthrex team.</li>
<li>Focus on customer needs and satisfaction while building on and enhancing the relationship with the customer to strengthen business partnerships.</li>
<li>Escalate at-risk customers to the appropriate Arthrex team promptly and work closely with internal partners and the customer to define and implement corrective action plans.</li>
<li>Demonstrate ability to communicate clearly and effectively with coworkers and customers (verbally and in writing).</li>
<li>Maintain regular, frequent communication with customers to ensure resolution and proper follow-up, leading to customer satisfaction.</li>
<li>Interface with external customers such as distributors, sales reps, and medical professionals to resolve customer issues promptly.</li>
<li>Deliver world-class phone support to Arthrex sales agency representatives and medical facility employees.</li>
</ul>
<p><b>All from Essential Duties and Responsibilities, plus:</b></p>
<ul>
<li>Intake and route product-related issues through the ticketing system.</li>
<li>Support the Technical Assistance Center team by providing accurate and timely RMAs.</li>
<li>Facilitate customer service functions such as account credits, product exchanges, upgrades, or replacement.</li>
<li>Collaborate effectively with internal customers such as Quality, Logistics, Contracts, and Customer Service teams to ensure customer issues are resolved in a timely manner.</li>
</ul>
<p><b>Education:</b></p>
<ul>
<li>HS Diploma required.</li>
<li>AA, AS or higher in a technical field preferred.</li>
</ul>
<p><b>Experience:</b></p>
<ul>
<li>Experience with business applications such as databases, data entry, or ERP systems is required.</li>
<li>Experience working directly with customers and sales representatives in customer service capacity required.</li>
<li>Experience with Salesforce (or other CRM/SMS systems), particularly in a ticketing or customer service capacity preferred.</li>
<li>Experience working in a regulated industry such as medical device, pharma, defense, etc., preferred.</li></ul><br>
<p></p>
<p><b>
Knowledge and Skill Requirements/Specialized Courses and/or Training:</b></p>
<ul>
<li>Strong time management and organization skills.</li>
<li>Ability to juggle multiple responsibilities.</li>
<li>Strong communication (written and oral) and presentation skills.</li>
<li>Ability to work comfortably across different areas of business.</li>
<li>Problem-solving and critical thinking skills.</li>
<li>The Ability to learn new skills and technologies to perform job duties.</li>
<li>Knowledge of ERP and CRM systems and best practices.</li>
<li>Properly capture and document customer inputs.</li>
<li>Ability to research and triage customer needs and communicate across relevant teams.</li>
<li>Ability to think creatively and analytically.</li>
<li>Strong sense of ownership and responsibility.</li>
<li>Calm and patient demeanor when working under pressure.</li>
<li>Ability to work with personnel of various skill sets and education levels; ability to interface with personnel across multi-functional departments preferred.</li>
<li>Ability to interface with both internal team members and external customers as part of a solution-based service process preferred.</li>
</ul>
<p><b>Physical Demands:</b></p>
<p>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee may occasionally lift and/or move up to 30 pounds.</p><p></p><div><b><br>
Arthrex Benefits</b></div>
<ul>
<li>Medical, Dental and Vision Insurance</li>
<li>Company-Provided Life Insurance</li>
<li>Voluntary Life Insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)</li>
<li>Matching 401(k) Retirement Plan</li>
<li>Annual Bonus</li>
<li>Wellness Incentive Program</li>
<li>Gym Reimbursement Program</li>
<li>Tuition Reimbursement Program</li>
<li>Trip of a Lifetime</li>
<li>Paid Parental Leave</li>
<li>Paid Time Off</li>
<li>Volunteer PTO</li>
<li>Employee Assistance Provider (EAP)</li></ul><br>
<div></div>
<div>
All<b> </b>qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.</div></div></div></div></div></div></div></div><p></p>

Technical Service Representative I

<div><div><div><div><div><div><div><div><div><div><div><div><div><div><b>Requisition ID:</b></div></div></div><br>
</div>
<div><div><div><div><b>65409</b></div></div></div></div><br>
</div><br>
<div><div><div><div><div><b>Title:</b></div></div></div><br>
</div>
<div><div><div><div><b>Software Quality Assurance Intern</b></div></div></div><br>
</div>
</div><br>
</div></div><div></div><p><i>Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. The Software Quality Engineering team in Santa Barbara, California (ACT) is responsible for supporting all Software Engineering development from ACT. We are searching for an Intern pursuing a Computer Science or Computer Engineering degree to support the Software Quality Engineering team at ACT. The successful candidate will prepare, execute, and document test cases and automate test cases with guidance from the software quality engineering staff. The individual will perform various testing methods and will be detail oriented in the execution and documentation of these test methods. The individual will also work within the requirements of their tasks to deliver results and communicate issues in a timely and accurate manner.</i></p><br>
<p></p>
<p><b>
This internship will run from June 2026 &ndash; September 2026. The ideal candidate will have the availability to work 30-40 hours per week at our Santa Barbara, CA facility.</b></p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li>Create automated test cases.</li>
<li>Run manual testing.</li>
<li>Write test cases.</li>
<li>Build onto the current automation framework.</li>
<li>Embedded software projects.</li></ul><br>
<p></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li> Progress towards a college degree in a related field required, preferably in Computer Science or Computer Engineering. (Recent graduates must be within six months of their graduation date to qualify.)</li></ul><br>
<p></p>
<p><b>
Knowledge and Skill Requirements/Specialized Courses and/or Training:</b></p>
<ul>
<li>Basic to intermediate computer skills. Be able to follow written and verbal direction.</li></ul><br>
<p></p>
<p><b>
Machine, Tools, and/or Equipment Skills:</b></p>
<ul>
<li>PC; Familiarity with Microsoft Outlook; PowerPoint; Word and Excel. Fax; Scanner.</li></ul><div></div><div><br>
<div><b>
Arthrex Benefits are:</b><br>
<ul><li>Medical Insurance (if 25 or more hours per week)</li><li>Free Onsite Medical Clinics</li><li>Free Onsite Lunch</li><li>Volunteer PTO</li><li>Access to the Wellness Center (For South West Florida positions only)</li></ul></div></div><div><br>
<div>
</div></div><div><div><b>All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law</b>.</div></div></div></div></div></div></div></div></div><p></p>

Software Quality Assurance Intern

<div><div><div><div><div><div><div><div><div><div><div><b>Requisition ID:</b></div> <div>65585</div>
</div><br>
<div><div><b>Title:</b></div> <div>Production Coordinator (Sutures) - Ave Maria, FL.</div></div></div></div><br>
<div></div>
<div>
</div><p><i>Arthrex, Inc. is a global medical device company and a leader in new product development and medical education in orthopedics. </i><i>Arthrex is actively searching for a Production Coordinator to lead</i> manufacturing teams to produce Quality Medical Instruments in accordance with Arthrex Manufacturing Inc. procedures in a Safe and Effective manner to meet and exceed the customer&rsquo;s needs. <i>Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better&trade;.</i></p>
<p><i>
 </i><b><i>Second Shift-4:00 pm-12:30 am, Monday-Friday</i></b></p>
<p><b><i>
Third Shift-</i></b><b><i>10:00 pm-6:30 am, Sunday-Thursday</i></b></p><br>
<p></p>
<p><b>
Essential Duties and Responsibilities:</b></p>
<ul>
<li>Follow our Quality System Requirements to ensure Quality is at the forefront in assembly of medical instruments for patient use. Training &amp; enforcement of GMP practices, ensuring adequate line setups and clearances, employees use correct PPE for tasks, gowning procedures are adhered to, and correct documentation is followed.</li>
<li>Lead and supports new hires and oversees output to ensure error free assembly.</li>
<li>With the Supervisor, coordinates scheduling, training of Operators and testing to ensure comprehension. Provide explanation/reasons for techniques used and their cause.</li>
<li>Ensure material has traceability at all times, checks materials (lot, PN and Qty) prior to production use.</li>
<li>Sequencing of Work Orders through computerized MES (Manufacturing Execution System).</li>
<li>Use of bar code scanners to capture labor tracking/costing and WO component consumption. Analytical and reasoning abilities to complete count reconciliations and WO troubleshooting during closure process.</li>
<li>Timely address issues in work order/DHR documentation, reconciliation issues, as well as quality issues.</li>
<li>Apply Continuous Improvement principles to the manufacturing process and proactively identify potential issues, and work with Engineering and Supervisors to implement fixes to ensure we assemble quality devices efficiently.</li>
<li>Material reconciliation and paperwork review.</li>
<li>PC to ensure on the job training (OJT) is performed and documented in a timely manner.</li>
<li>Ensure machine set-ups, and form completion.</li>
<li>Train employees on new products, product line layouts, work instructions, packaging instructions, procedures and assembly techniques gained via experience. Provide explanations / reasons for techniques used and their cause.</li>
<li>With input from the Sr. Production Coordinators drive training, work order documentation control, line separation, and clearance for Suture Assembly Operators.</li></ul><br>
<p></p>
<p><b>
Education and Experience:</b></p>
<ul>
<li>High School Diploma or equivalent required</li>
<li>Successful completion of the Lead Development Program (LDP) within 1 year of starting the role</li>
<li>1 year of manufacturing experience related to technical and mechanical aspect of manufacturing including operation of packaging equipment and/or 1 year experience in a previous position of leadership required</li>
<li>Sutures/Textiles experience preferred</li>
<li>Experience in Lean manufacturing environment is preferred</li>
<li>Experience with computerized manufacturing system is desirable (Oracle, SAP, etc.)</li>
<li>Train the Trainer program</li>
<li>Sutures experience desired</li></ul><br>
<p></p>
<p><b>
Knowledge and Skill Requirements:</b></p>
<ul>
<li>Self-motivated and able to work independently when necessary.</li>
<li>Able to determine materials and tools required to perform the operation.</li>
<li>Creative thinker and is able to suggest process improvements and problem solve.</li>
<li>Ability to use inspection tools and measuring devices to assure quality of product.</li>
<li>Strong interpersonal skills and the ability to maintain professionalism at all times.</li>
<li>Ability to effectively communicate with team members, quality personnel, and supervisors as it relates to ideas, questions, and concerns.</li>
<li>Knowledge of administrative procedures and computer systems such as word processing, managing files and records, Excel, Power Point, SAP, and Microsoft Outlook.</li></ul><br>
<p></p>
<p><b>
Machine, Tools, and/or Equipment Skills:</b></p>
<p>
The technology and the frequency of the technology required to perform this job are as follows; the occasional operation of some textile equipment, winding, suture attaching machines, tipping &amp; cutting, label printing, weigh scales, label dispenser machine, manual sealers, cleaning machine, and general test equipment.</p><br>
<p></p>
<p><b>
Language and Communication Skills:</b></p>
<p>
Ability to comprehend and apply language skills to the degree required to perform the job based upon the job requirements listed above. Ability to verbally communicate ideas and issues effectively to other team members and management. Ability to write and record data and information as required by procedures.</p><br>
<p></p>
<p><b>
Physical Demands:</b></p>
<p>
Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work.</p><br>
<p></p>
<p><b>
Vision Requirements:</b></p>
<p>
Visual acuity necessary to do the job safely and effectively.</p>
<p>
Specific vision abilities required by this job include close vision.</p><br>
<p></p>
<p><b>
Work Environment:</b></p>
<p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is primarily performed in a cleanroom/controlled environment. A cleanroom is a controlled environment where products are manufactured, in which the concentration of airborne particles is controlled to specified limits. These contaminants are generated by people, processes, facilities, and equipment and must be continually removed from the air. Strict rules and procedures are followed to prevent contamination of the product. The only way to control contamination is to control the total environment- air flow rates and direction, pressurization, temperature, humidity, specialized filtration and the sources of these particles all need to be tightly controlled. Temperature ranges from 69F-73F.</p><p></p><div><b><br>
Arthrex Benefits</b></div>
<ul>
<li>Medical, Dental and Vision Insurance</li>
<li>Company-Provided Life Insurance</li>
<li>Voluntary Life Insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)</li>
<li>Matching 401(k) Retirement Plan</li>
<li>Annual Bonus</li>
<li>Wellness Incentive Program</li>
<li>Free Onsite Medical Clinics</li>
<li>Free Onsite Lunch</li>
<li>Tuition Reimbursement Program</li>
<li>Trip of a Lifetime</li>
<li>Paid Parental Leave</li>
<li>Paid Time Off</li>
<li>Volunteer PTO</li>
<li>Employee Assistance Provider (EAP)</li></ul><br>
<div></div>
<div><b>
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.</b></div></div></div></div></div></div></div></div><p></p>

Production Coordinator (Sutures) - Ave Maria, FL.

<div>
 The
 <strong>
  Sales Representative
 </strong>
 is responsible for achieving predetermined sales goals and quotas within their team&rsquo;s assigned territory. Sales Representatives must establish, build and maintain customer relations through constant communications and in-person appointments. This position is specifically responsible for maintaining expert knowledge of our market-leading product portfolio. You will be consulting surgeons in the operating room regarding the use of Arthrex products and procedures.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primarily responsible for meeting and exceeding sales objectives for the territory. Arthrex Nashville is an independent agency authorized to sell Arthrex products, by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
  </li>
  <li>
   Increase territory results by building and maintaining strong business relationships, and by developing and implementing sales strategies.
  </li>
  <li>
   Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
  </li>
  <li>
   Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
  </li>
  <li>
   Cross-sell additional products or manage new product introductions as they become available.
  </li>
  <li>
   Address any problems that arise at the account.
  </li>
  <li>
   Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws, regulations, accreditation and licenser requirements and company policies and procedures.
  </li>
  <li>
   Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
  </li>
  <li>
   Maintain training in sales skills, product features/benefits and other critical business applications.
  </li>
  <li>
   Collect competitive data and remain current on industry, customer and competitive trends.
  </li>
  <li>
   Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
  </li>
  <li>
   Ability to lift up to 35 pounds on a regular basis.
   <br/>
   <br/>
  </li>
 </ul>
 The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, additional responsibilities may be assigned, as required, by management.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education and Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 3+ years of orthopedic or related experience; sports experience preferred
  </li>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
  </li>
  <li>
   Must be comfortable in open operating room environments
  </li>
  <li>
   Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
  </li>
  <li>
   Knowledge of operating room protocols and procedures
  </li>
  <li>
   Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
  </li>
  <li>
   Prior sales experience is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge And Skill Requirements/Specialized Courses And/or Training
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MS Office
  </li>
  <li>
   Ability to create an effective business plan (30/60/90)
  </li>
  <li>
   Commission-driven individual
  </li>
  <li>
   Strong public speaking and communication skills
  </li>
  <li>
   Strong sense of urgency
  </li>
  <li>
   Ability to work well under pressure
  </li>
  <li>
   Self-assurance and competitive drive
  </li>
  <li>
   Ability to work independently, make decisions and take responsibility for them
  </li>
  <li>
   Abide by all Compliance and Code of Conduct policies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Machine, Tools, And/or Equipment Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Current driver&rsquo;s license
  </li>
  <li>
   Access to your own transportation
  </li>
 </ul>
</div>


Orthopedic Associate Sales Representative

<div>
 The Orthopedic Sales Representative is responsible for achieving predetermined sales goals and quotas within their assigned team&rsquo;s territory. Sales Representatives must establish, build, and maintain customer relations through constant communication and in-person appointments. This position is specifically responsible for maintaining expert knowledge of the trauma market and our extremities and trauma product portfolio. You will consult surgeons in the operating room regarding the use of our implants and instruments. Pre-existing knowledge and experience in the trauma field are preferred but not required.
 <br/>
 <br/>
 <strong>
  Essential Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Primarily responsible for meeting and exceeding sales objectives for the territory. Represent Arthrex San Diego, an independent agency authorized to sell Arthrex products by working with surgeons and health care professionals. Arthrex is a global medical device company and leader in new product development and medical education in orthopedics.
  </li>
  <li>
   Increase territory results by building and maintaining strong business relationships and by developing and implementing sales strategies.
  </li>
  <li>
   Communicate with current and new customer accounts regarding a variety of topics, including product updates, changes to product portfolio and educational programs.
  </li>
  <li>
   Implement new sales plans and effective marketing strategies to position the organization competitively and to meet/exceed territory objectives.
  </li>
  <li>
   Cross-sell additional products or manage new product introductions as they become available.
  </li>
  <li>
   Address any problems that arise at the account.
  </li>
  <li>
   Support compliance and the principles of responsibility by maintaining the privacy and confidentiality of information; protecting the assets of the organization; acting with ethics and integrity; reporting noncompliance; and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements and company policies and procedures.
  </li>
  <li>
   Receive coaching, training or mentoring from sales manager; transfer knowledge to peers as needed.
  </li>
  <li>
   Maintain training in sales skills, product features/benefits and other critical business applications.
  </li>
  <li>
   Collect competitive data and remain current on industry, customer and competitive trends.
  </li>
  <li>
   Participate in and attend sales meetings and professional association meetings outside of regular business hours, as required.
  </li>
  <li>
   Ability to lift up to 35 pounds on a regular basis.
   <br/>
   <br/>
  </li>
 </ul>
 The above statements describe the general nature and level of work being performed in this job. They are not intended to be an exhaustive list of all duties, and indeed, management may assign additional responsibilities as required.
 <br/>
 <br/>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education and Experience:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum of 3+ years of orthopedic experience
  </li>
  <li>
   Bachelor&rsquo;s degree
  </li>
  <li>
   Demonstrated ability to relate to customers and constituents within the orthopedic/sports medicine market
  </li>
  <li>
   Must be comfortable in open operating room environments
  </li>
  <li>
   Knowledge of orthopedic procedures and terminology as it specifically relates to Arthrex
  </li>
  <li>
   Knowledge of operating room protocols and procedures
  </li>
  <li>
   Ability to learn a high level of technical information, anatomy and indications as it relates to surgery and procedures
  </li>
  <li>
   Prior sales experience is a plus
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge And Skill Requirements/Specialized Courses And/or Training
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MS Office
  </li>
  <li>
   Ability to create an effective business plan (30/60/90)
  </li>
  <li>
   Commission-driven individual.
  </li>
  <li>
   Strong public speaking and communication skills
  </li>
  <li>
   Strong sense of urgency
  </li>
  <li>
   Ability to work well under pressure
  </li>
  <li>
   Self-assurance and competitive drive
  </li>
  <li>
   Ability to work independently, make decisions and take responsibility for them.
  </li>
  <li>
   Abide by all Compliance and Code of Conduct policies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Machine, Tools, And/or Equipment Skills
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Current driver&rsquo;s license
  </li>
  <li>
   Access to your own transportation
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Salary Range:
 </strong>
 $70,000 - 120,000+
</div>


Orthopedic Sales Representative

<div><div><div><div><div><div><div><div><div><div><div><b>Requisition ID:</b></div> <div>65588</div>
</div><br>
<div><div><b>Title:</b></div> <div>Loaner Customer Service Administrator I</div></div></div></div><br>
<div></div>
<div>
</div><div><i>Arthrex Inc. is hiring a Loaner and Returns Customer Service Administrator I to work at our Fort Myers, Florida location. This individual will provide comprehensive customer service in a fast-paced, deadline-oriented area, handling requests for loaners. Join our talented team at a global medical device company focused on Helping Surgeons Treat Their Patients Better&trade;.</i></div><br>
<div></div>
<div><b>
Hours are Monday through Friday 9:00 - 6:00pm EST.</b></div><br>
<div><b>
</b></div><div><b>Essential Duties and Responsibilities:</b></div>
<ul>
<li>Build relationships with customers, sales reps, agency personnel and various internal departments developing a sense of integrity and provide a high standard of customer service.</li>
<li>Coordinate with customers to provide loaner sets; determine set availability; enter orders; arrange for shipping; ensure timely delivery and return of loaner sets; document and maintain detailed notes in system orders; communicate issues to customer/agency regarding loaner sets that are returned/received; review weekly late loaner due dates fee billing.</li>
<li>Run open order report and review the daily loaner priority list to ensure all loaner orders have been processed and shipped.</li>
<li>Review all loaner extension requests and determine if the agency or customer is eligible for an extension.</li>
<li>Work with Loaner Logistics related departments (receiving, cleaning and loaner inspection techs) and liaison with field logistics, agency billing, product management and AR departments as needed.</li>
<li>Communicate and collaborate with Loaner Customer Service manager and supervisor when important loaner issues arise.</li>
<li>Monitor LOANCONS billing processes and ensure all loaner billings are processed in a timely manner, communicate with loaner logistics team on loaner billing discrepancies; identify any issues and report to IT BRM when discovered.</li>
<li>Investigate and address customer/agency issues and identify solutions in a timely manner.
</li><li>Ensure Arthrex Quality Management policies are followed and continually communicate these standards amongst the Loaner Customer Service Team.</li></ul><br>
<div></div>
<div><b>
Education and Experience:</b></div>
<ul>
<li>High school diploma or equivalent required</li>
<li>Bachelor&rsquo;s Degree preferred</li>
<li>1 years Customer Service experience required</li>
<li>Ability to develop a general knowledge of all aspects of the Loaner Customer Service team processes and procedures.</li></ul><br>
<div></div>
<div><b>
Skills:</b></div>
<ul>
<li>Ability to work in a fast-paced, ever changing environment.</li>
<li>Possess a high level of attention to detail.</li>
<li>Develop a thorough understanding of SAP.</li>
<li>Customer Service background.</li>
<li>Coachable, Team player, self-motivated.</li>
<li>Work extended hours, if needed.</li>
<li>Basic level of Microsoft Office, Excel, Word, PowerPoint, OneNote and Outlook email experience.</li>
<li>Develop the ability to work independently and effectively with internal and external customers.</li>
<li>Develop the ability to verbally communicate ideas and issues effectively to other team members and management.</li></ul><br>
<div></div>
<div><b>
Knowledge and Skill Requirements/Specialized Courses and/or Training:</b></div>
<div>
Develop and master general knowledge of industry practices, products sold or loaned by the company, customer service skills, and quality standards. Develop and master a complete knowledge of Loaner Customer Service procedures and best practices. Become knowledgeable of SAP and enhanced navigational skills within SAP.Develop a knowledge of One Note to keep accurate notes of instructions for department procedures.</div><br>
<div></div>
<div><b>
Physical Demands:</b></div>
<div>
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to sit; use hands and fingers, to handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds.</div><div></div><div><b><br>
Arthrex Benefits</b></div>
<ul>
<li>Medical, Dental and Vision Insurance</li>
<li>Company-Provided Life Insurance</li>
<li>Voluntary Life Insurance</li>
<li>Flexible Spending Account (FSA)</li>
<li>Supplemental Insurance Plans (Accident, Cancer, Hospital, Critical Illness)</li>
<li>Matching 401(k) Retirement Plan</li>
<li>Annual Bonus</li>
<li>Wellness Incentive Program</li>
<li>Free Onsite Medical Clinics</li>
<li>Free Onsite Lunch</li>
<li>Tuition Reimbursement Program</li>
<li>Trip of a Lifetime</li>
<li>Paid Parental Leave</li>
<li>Paid Time Off</li>
<li>Volunteer PTO</li>
<li>Employee Assistance Provider (EAP)</li></ul><br>
<div></div>
<div>
All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by law.</div></div></div></div></div></div></div></div><p></p>

Loaner Customer Service Administrator I

Join Arthrex and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.