Qureos Mentor

Arvest Bank

Arvest Bank is a community-based financial institution serving over 110 communities across Arkansas, Kansas, Missouri, and Oklahoma. Established in 1961, it focuses on meeting the needs of retail and business customers by investing in digital tools and services. With more than 200 banking locations, Arvest Bank offers a variety of financial products including loans, deposits, treasury management, credit cards, and mortgage services, all aimed at enhancing customer experience.

<div>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits . 
 
Position can be located anywhere within the Arvest four state operational footprint. (OK,KS,MO, AR)
Position is Monday through Friday 8 am to 5 pm with additional hours as needed.
Summary: 
 
Job Summary
The Mortgage Closer prepares and reviews residential mortgage closing documents for compliance with all regulations (including RESPA/TRID). Duties include communicating with associates and title agents, performing data entry, approving the loan to close, and authorizing the final disbursement of funds.
Responsibilities
<ul><li>Review all relevant closing documentation and system screens to prepare and issue closing instructions and the initial Closing Disclosure (CD) in compliance with RESPA/TRID.
</li></ul><ul><li>Coordinate with title companies/closing agents to balance and finalize the Closing Disclosure, ensuring compliance with the Real Estate Purchase Contract and all underwriting and regulatory criteria (including Mavent/QM compliance checks).
</li></ul><ul><li>Verify the validity of the interest rate lock, submit the Funding Worksheet, and authorize/approve the final disbursement of funds to the closing agents.
</li></ul><ul><li>Respond promptly to closing-related questions from sales teams, managers, post-closing, and closing agents.
</li></ul><ul><li>Maintain a working knowledge of all relevant mortgage programs, servicing/closing changes, and agency, investor, and regulatory guidelines.
</li></ul><ul><li>Understand and comply with bank policies, laws, regulations, and the bank's BSA/AML Program, as applicable to job duties. This includes, but is not limited to, completing compliance training, adhering to internal procedures and controls, reporting any known violations of compliance policies, laws, or regulations, and reporting any suspicious customer and/or account activity.
</li></ul><ul><li>Other duties and special projects may be assigned. 
</li></ul> 
Responsibilities: 
 
Experience
<ul><li>2 years of mortgage/escrow/title company or equivalent related experience.
</li></ul><ul><li>Working knowledge of agency, investor and state and federal regulatory guidelines and lending laws required.
</li></ul><ul><li>Working knowledge of all real estate regulatory laws, including but not limited to RESPA, TRID, Truth in Lending Act, Fair Credit Reporting Act, Fair Lending, Reg B (ECOA), Reg C (HMDA), Flood Act and Interagency Appraisal and Evaluation Guidelines required.
</li></ul><ul><li>Required: A complete understanding of the closing costs, fees and applicable state laws and federal regulations.
</li></ul><ul><li>Required: Proven ability to multitask and meet deadlines in a fast-paced environment.
</li></ul><ul><li>Preferred: Accounting or compliance experience.
</li></ul><ul><li>Relevant military experience is considered for veterans and transitioning service members.
</li></ul>Education
<ul><li>High school diploma or General Education Development (GED) certificate.
</li></ul><ul><li>Preferred: Associate's degree.
</li></ul>Working Conditions
<ul><li>Incumbents must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
</li></ul><ul><li>Must be able to start work on time, maintain regular work attendance, be physically present at the assigned work location, and occasionally work overtime or outside of regular business hours.
</li></ul><ul><li>This job typically requires an individual to be able to observe details (including the ability to perceive color and the ability to identify clear near and far objects), to communicate and exchange accurate information. It may occasionally require the individual to physically move, remain in a stationary position, and position themselves to reach for objects.
</li></ul><ul><li>Must be able to operate standard office equipment and use office applications for communication, information and document transmission, and content, document, and report creation.
</li></ul><ul><li>The noise level in the work environment is typically low to moderate. 
</li></ul> 
Grade 13
Pay Range: $22.50 - $28.10 per hour</div>

Mortgage Closer

<div>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits . 
 
Position is located at 1375 SE 12th Ave SE in Norman, Oklahoma 73071.
 
Position requires availability Monday through Thursday 8:00 am to 5:15 pm, Friday 8:00 am to 6:15 pm, and rotating Saturdays 8:30 am to 1:15 pm.
 
Bilingual English/Spanish applicants are encouraged to apply.
SUMMARY: Under the supervision and guidance of the assigned manager the Teller accepts and processes transactions from the bank's customers by personal contact, mail, and night deposit. The incumbent identifies customer needs and refers them to product specialists. The Teller gains knowledge of other areas in the bank and by cross-training to provide an expected level of exceptional customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
<div><ul><li>Contribute to achievement of branch sales goals by engaging customers in discovery conversations to determine their product needs and referring customers to the appropriate product specialists.
</li></ul><ul><li>Deliver consistent exceptional customer service by displaying sincere, outgoing, and aggressive friendliness. Smiling, acknowledging every customer, introducing yourself, making eye contact, and thanking the customer are all examples.
</li></ul><ul><li>Accurately accept and process customer teller transactions. Adhere to bank policies and procedures, including customer identification program.
</li></ul><ul><li>Cash checks and withdrawals up to authorized limits; request authorization for transactions above assigned limits. Process branch and/or teller capture.
</li></ul><ul><li>Prepare daily settlements of teller cash and proof transactions.
</li></ul><ul><li>Using customer focused skills, explain policies and procedures to customers as applicable.
</li></ul><ul><li>Balance cash drawer to transactions daily.
</li></ul><ul><li>May open new accounts if successfully completed FSR training.
</li></ul><ul><li>Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.
</li></ul></div>TEAM ACCOUNTABILITIES:
<div><ul><li>Support and uphold the Arvest Mission Statement.
</li></ul><ul><li>Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
</li></ul><ul><li>Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
</li></ul><ul><li>Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
</li></ul>Promote professionalism at all times. 
<ul><li>
</li></ul></div> 
Responsibilities: 
 
QUALIFICATION REQUIREMENTS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE:
<ul><li>High school diploma or general education degree (GED) required.
</li><li>Sales experience, cash handling, customer service, bank, or other financial service provider experience preferred.
</li></ul>OTHER SKILLS AND ABILITIES:
<ul><li>Must be able to arrive at work on time, work on site and have regular work attendance
</li><li>Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
</li><li>Must be able to provide cordial customer service regardless of customer personality, presence or communication style
</li><li>Must be able to perform several tasks at once
</li><li>Must be able to work in a stressful atmosphere
</li><li>Must be able to rotate job tasks
</li><li>Must be able to occasionally work overtime
</li><li>Must be able to greet others cordially
</li><li>Must be able to coordinate multiple and changing priorities
</li><li>Must be able to verbally communicate with all other associates
</li><li>Must be able to operate telephone, scanner, copier and FAX machines
</li><li>Must be able to move from department, division, or bank to department, division or bank to attend meetings
</li><li>Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation
</li></ul>PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is regularly required to stand, walk, sit, and to talk and hear. The associate must occasionally reach with hands and arms; stoop, kneel, or crouch.
The associate may occasionally be required to lift or move up to 52 pounds.
Specific vision abilities required by this job include close, distance and color vision and the ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate. 
 
Grade 10
Pay Range: $15.80 - $19.70 per hour</div>

Teller

<div>Pay is based on a number of factors including the successful candidate&rsquo;s job-related knowledge and skills, qualifications, and prior experience. Arvest offers a comprehensive suite of benefits, including a full range of health and life, financial, and wellness benefits. For more information about benefits, please visit www.arvest.com/careers/benefits . 
 
Position is located at 415 West Emma Avenue in Springdale, Arkansas.
Position requires availability Monday through Friday 8 am to 5 pm with occasional after hours, plus rotational On-Call for after hours and weekends.
Summary: 
 
The story of Arvest is one of commitment started by our founders in 1961, with an intense dedication to focusing on our customers. We will always be active and involved members of the communities we serve, and we will always work to put the needs of our customers first as we continue to fulfill our mission &ndash; People helping people find financial solutions for life.
Job Title: Enterprise Physical Security Specialist 2
Under moderate oversight, the Enterprise Physical Security Specialist 2 is vital to protecting Arvest&rsquo;s people, property, and assets. This is achieved through proactive risk mitigation, incident response, access control management, and strong partnerships with internal and external stakeholders to ensure a well-protected environment across all geographic locations. The incumbent serves as a technical resource for the team and maintains knowledge of troubleshooting and problem-solving support for security technologies, escalating to senior team members for assistance. This role is to serve as the first point of contact to respond to security incidents or threats and escalate them to senior security team members or their direct manager.
What You&rsquo;ll Do at Arvest: (Other duties may be assigned.)
 Provide for the physical protection and security of personnel, property and assets through proactive measures and effective incident response, ensuring compliance with Arvest Bank policies and procedures.
 Issue and maintain accurate records of physical security credentials for new hires, transfers, terminations, and lost or compromised credentials.
 Assist senior team members in addressing security concerns and maintaining a safe working environment for associates and customers. Collaborate with management, HR, law enforcement, and third-party consultants as needed, escalating issues when necessary. Deliver periodic security awareness training to promote a culture of security consciousness among employees.
 Respond to and manage security incidents, including identifying and diffusing disruptive behavior and escalating to management and/or law enforcement. Have the ability to use negotiation and persuasion skills to maintain control until a senior team member and/or law enforcement arrives and intervenes. Investigate security incidents, including requesting video surveillance, collaborating with law enforcement and internal stakeholders and preparing a written analysis for the Physical Security Leadership to prepare incident reports.
 Collaborate with local management and employees to address security concerns and ensure a safe working environment. Escalate concerns, as necessary.
 Deliver periodic security awareness training with employees, promoting a culture of security consciousness.
 Develop relationships with local law enforcement and the regional security team to ensure effective collaboration. Develop relationships with other security professionals in banking and other industries.
 Collaborates with senior team members to provide guidance and direction to third-party guards regarding post orders, procedures, and safety protocols, ensuring operational consistency and compliance with site-specific requirements. May also ensure the third-party guards maintain the needed network or physical access credentials.
 Collaborate with third-party security vendors and contractors, ensuring service level agreements are met and performance is optimized. Serve as a technical resource for the team and maintain knowledge of troubleshooting and problem-solving support for security technologies, escalating to senior team members for assistance.
 Maintain an understanding of Arvest&rsquo;s security program, policies, standards, and procedures. Monitor security trends and emerging technologies to proactively mitigate potential risks and collaborate with other departments to ensure seamless integration of security measures. Through continuous learning activities, maintain knowledge of physical security best practices, compliance, and emerging trends.
 Collaborate with other Enterprise Physical Security team members by providing feedback and details from site visits related to third-party vendors and bank equipment installations. Report on new construction, remodels, or ATM-related projects, ensuring all equipment is installed to standards and operational and that local facility staff has been trained. Assist in tracking and managing physical security assets.
 Routinely perform facility security checks to identify threats and vulnerabilities, including outside perimeter checks, ensuring all exterior lights work properly and all security devices are in proper working order. Visit with local associates to inquire about any issues or concerns about the facility.
 Provide backup support to junior team members when necessary.
 Serve as contact for the alarm monitoring company and local law enforcement. Be in the on-call rotation for alarm calls after hours and respond to after-hours emergencies or break-fix issues as needed.
 Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; completing compliance training and adhering to internal procedures and controls; reporting any known violations of compliance policy, laws, or regulations and reporting any suspicious customer and/or account activity. 
 
Responsibilities: 
 
Toolbox for Success:
 Associate&rsquo;s degree in security management, criminal justice, related field, or equivalent related work or military experience required.
 3 years of progressive experience in a banking environment, focusing on physical security management or operations management across multiple sites is required.
 Experience in performing the essential duties of an Arvest Security Specialist 1 or equivalent related work experience required.
 ASIS Associate Protection Professional Certification (APP) and/or Physical Security Professional (PSP) Certification or the ability to obtain it within 2 years of tenure is required.
 Reside within one of the assigned bank regions' geographic territories.
 Well-versed in all aspects of physical security management, with a proven track record of success.
 Must be able to participate in an on-call rotation schedule and respond on 24/7 basis.
 Must be able to work cooperatively with other co-workers and customers regardless of personality, presence or communication style and work in a stressful atmosphere.
 Communicate highly technical information clearly and precisely to all levels.
 Relevant military experience is considered for veterans and transitioning service members.
Preferred:
 Previous Arvest experience.
Physical Demands:
Regular attendance is an essential function of the job. The associate must be able to lift up to 50 lbs and travel frequently by themselves within the US, possibly overnight. The associate must be able to navigate a construction site and access all areas of a facility. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The associate may be subjected to outdoor weather conditions.
We offer competitive compensation, benefits packages, and significant professional growth.
Arvest Bank is committed to providing equal opportunity to all persons regardless of race, color, race-based hairstyles and textures, religion, marital status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability, veteran status, or any other basis, which now or in the future may be specified by law.
Along with an excellent benefits package, our associates are engaged, rewarded for performance, and encouraged to grow professionally and personally. Our future is driven by our associates. If you want to be recognized for your results and empowered to reach your potential, we urge you to apply. 
 
Grade 13
Pay Range: $22.50 - $28.10 per hour</div>

Enterprise Physical Security Specialist 2

Join Arvest Bank and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Arvest Bank

About Company

Mortgage Closer

Teller

Enterprise Physical Security Specialist 2