Abrar Admin

Ascent Hospitality

<div>
 
 Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
 
 
 Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Dishwasher!
 
 
 The Dishwasher plays a pivotal role in our Food &amp; Beverage operation by providing our outlets with clean and organized cookware and tableware. By developing multiple skill sets and learning about various outlets&rsquo; operations, the Dishwasher position provides the foundations on which you can build a successful Food &amp; Beverage career.
 
 
 
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 Competitive Salary!
 </li>
 <li>
 Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
 </li>
 <li>
 401k with employer MATCH!
 </li>
 <li>
 Paid PTO!
 </li>
 <li>
 Uniforms Provided for most positions!
 </li>
 <li>
 Team Member Hotel Discount Program!
 
 
 
 </li>
 </ul>
 
 ESSENTIAL FUNCTIONS:
 
 
 
 <ul>
 <li>
 Deliver clean cookware and tableware to various outlets and meeting rooms
 </li>
 <li>
 Clean all cookware and tableware to meet hotel and Health and Safety Standards
 </li>
 <li>
 Maintain cleanliness and safety standards by ensuring floors and equipment are clean and arranged according to Food and Beverage specifications.
 </li>
 <li>
 Separate all silverware and return to proper area
 </li>
 <li>
 Ensure all glasses are placed in proper glass racks and returned to proper area
 </li>
 <li>
 Ensure pots, pans, and china storage racks are cleaned, organized and properly stored.
 </li>
 <li>
 Remove trash, and clean trash cans daily
 </li>
 <li>
 Sweep and mop floors in dish area throughout shift
 </li>
 <li>
 Clear and Clean all Queen Marys after Banquet Functions
 </li>
 <li>
 Stock clean plates &amp; saut&eacute; pans on the line for service
 </li>
 <li>
 Break down and deep clean dish machine (inside &amp; out)
 </li>
 <li>
 Check Hot Boxes (clean as needed)
 </li>
 <li>
 De-Lime dish machine (as directed and per schedule)
 </li>
 <li>
 Remove and clean dishes from Server area (AM and PM shifts)
 </li>
 <li>
 Perform other duties assigned by supervisor/ manager.
 </li>
 <li>
 Perform special daily projects assigned by supervisor/ manager
 
 
 
 </li>
 </ul>
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
 
 
 
 <ul>
 <li>
 Ability to understand, and speak basic English, to effectively take direction and communicate with management and other Team Members.
 </li>
 <li>
 Ability to apply commonsense understanding, in carrying out instructions
 </li>
 <li>
 Ability to comply in standardized situations with only occasional or no variation.
 </li>
 <li>
 Must be available to work flexible shifts, including Holidays.
 </li>
 <li>
 Must be able to work without constant supervision.
 </li>
 <li>
 Must be able to work well as a part of a team.
 </li>
 <li>
 Must be engaging with other Team Members.
 
 
 
 </li>
 </ul>
 
 PHYSICAL DEMANDS:
 
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee will be required to stand for long periods of time on hard surface; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
 </li>
 <li>
 The employee is frequently required to walk, balance, talk, hear and smell.  Must be able to work with cleaning chemicals, warm temperature and be exposed to various food products.
 </li>
 <li>
 Must be able to utilize cleaning chemicals in the daily course of responsibilities
 </li>
 <li>
 Must regularly be able to carry and balance up to 25 pounds without assistance.
 </li>
 <li>
 Must be capable of effectively using close vision, distance vision, color vision and sense of smell.
 </li>
 <li>
 Able to operate in mentally and physically stressful situations
 
 
 
 </li>
 </ul>
 
 QUALIFICATION STANDARDS:
 
 
 
 <ul>
 <li>
 High School Diploma or equivalent is preferred.
 </li>
 <li>
 Commitment to providing exceptional customer service
 </li>
 <li>
 Ability to multi-task, including pushing and pulling objects and carts of varying weights without assistance
 </li>
 <li>
 Ability to remain active in a fast paced environment, including standing for 8+ hour per day
 </li>
 <li>
 Flexible scheduling to include nights, weekends, and holidays
 
 
 
 </li>
 </ul>
 
 EEO Employer
 
</div>

Dishwasher/Kitchen Utility

<div>
 
 Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
 
 
 Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team Room Attendant!
 
 
 The Room Attendant is responsible for cleaning guest rooms and assisting with cleanliness of guest floors hallways; maintaining cleanliness of public areas and restrooms in hotel by performing the duties outlined below. Other duties may be assigned as needed within the department.
 
 
 
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 Competitive Salary!
 </li>
 <li>
 Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
 </li>
 <li>
 401k with employer MATCH!
 </li>
 <li>
 Paid PTO!
 </li>
 <li>
 Uniforms Provided for most positions!
 </li>
 <li>
 Team Member Hotel Discount Program!
 
 
 
 </li>
 </ul>
 
 ESSENTIAL FUNCTIONS:
 
 
 
 <ul>
 <li>
 Sorts, counts, folds, marks, or carries linens.
 </li>
 <li>
 Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures)
 </li>
 <li>
 Replenishes supplies such as drinking glasses and writing supplies.
 </li>
 <li>
 Cleans corridors and stairways.
 </li>
 <li>
 Sweeps and scrubs bathroom floors.
 </li>
 <li>
 Cleans rugs, carpets, upholstered furniture, and draperies.
 </li>
 <li>
 Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
 </li>
 <li>
 Empties wastebaskets, and empties and cleans ashtrays.
 </li>
 <li>
 Transports trash and waste to disposal area.
 </li>
 <li>
 Replenishes bathroom supplies. Replaces light bulbs.
 </li>
 <li>
 Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
 </li>
 <li>
 Completes a quality check on the television, telephone, AC, and smoke detectors.
 </li>
 <li>
 Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
 </li>
 <li>
 Reports any maintenance related problems to the maintenance department through the proper communication channels.
 </li>
 <li>
 Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
 </li>
 <li>
 Proper uniform must be worn at all times.
 </li>
 <li>
 Score of 90% or higher obtained on room inspections.
 </li>
 <li>
 Acknowledgement and a pleasant greeting given to each and every guest.
 </li>
 <li>
 Thorough knowledge of all in house product along with local area information to assist customer when needed.
 </li>
 <li>
 Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
 </li>
 <li>
 Team effort displayed in keeping the commercial area clean and neat.
 </li>
 <li>
 Timely (within 10 minutes) response to customer needs for housekeeping supplies.
 </li>
 <li>
 Guest name to be used at all times upon entering an occupied room.
 </li>
 <li>
 All vacant rooms will be checked daily to insure the status is correct.
 </li>
 <li>
 Maintain supply room in a clean, neat, and organized state.
 </li>
 <li>
 Display a team attitude and assist co-workers when the need arises.
 
 
 
 </li>
 </ul>
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
 
 
 
 <ul>
 <li>
 Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
 </li>
 <li>
 Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to comply in standardized situations with only occasional or no variables.
 </li>
 <li>
 Ability to work flexible shifts
 </li>
 <li>
 Must have excellent customer service skills.
 </li>
 <li>
 Must be able to work as a part of a team.
 
 
 
 </li>
 </ul>
 
 PHYSICAL DEMANDS:
 
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
 </li>
 <li>
 Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
 </li>
 <li>
 Capable of effectively using close vision, distance vision, and color vision.
 </li>
 <li>
 Able to operate in mentally and physically stressful situations
 
 
 
 </li>
 </ul>
 
 QUALIFICATION STANDARDS:
 
 
 
 <ul>
 <li>
 Professional and Energetic
 </li>
 <li>
 High school education or equivalent is preferred.
 </li>
 <li>
 Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.
 
 
 
 </li>
 </ul>
 
 EEO Employer
 
</div>

Room Attendant

<div>
 
 Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
 
 
 Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Room Attendant!
 
 
 The Room Attendant is responsible for cleaning guest rooms and assisting with cleanliness of guest floors hallways; maintaining cleanliness of public areas and restrooms in hotel by performing the duties outlined below. Other duties may be assigned as needed within the department.
 
 
 
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 Competitive Salary!
 </li>
 <li>
 Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
 </li>
 <li>
 401k with employer MATCH!
 </li>
 <li>
 Paid PTO!
 </li>
 <li>
 Uniforms Provided for most positions!
 </li>
 <li>
 Team Member Hotel Discount Program!
 
 
 
 </li>
 </ul>
 
 ESSENTIAL FUNCTIONS:
 
 
 
 <ul>
 <li>
 Sorts, counts, folds, marks, or carries linens.
 </li>
 <li>
 Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures)
 </li>
 <li>
 Replenishes supplies such as drinking glasses and writing supplies.
 </li>
 <li>
 Cleans corridors and stairways.
 </li>
 <li>
 Sweeps and scrubs bathroom floors.
 </li>
 <li>
 Cleans rugs, carpets, upholstered furniture, and draperies.
 </li>
 <li>
 Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
 </li>
 <li>
 Empties wastebaskets, and empties and cleans ashtrays.
 </li>
 <li>
 Transports trash and waste to disposal area.
 </li>
 <li>
 Replenishes bathroom supplies. Replaces light bulbs.
 </li>
 <li>
 Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
 </li>
 <li>
 Completes a quality check on the television, telephone, AC, and smoke detectors.
 </li>
 <li>
 Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
 </li>
 <li>
 Reports any maintenance related problems to the maintenance department through the proper communication channels.
 </li>
 <li>
 Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
 </li>
 <li>
 Proper uniform must be worn at all times.
 </li>
 <li>
 Score of 90% or higher obtained on room inspections.
 </li>
 <li>
 Acknowledgement and a pleasant greeting given to each and every guest.
 </li>
 <li>
 Thorough knowledge of all in house product along with local area information to assist customer when needed.
 </li>
 <li>
 Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
 </li>
 <li>
 Team effort displayed in keeping the commercial area clean and neat.
 </li>
 <li>
 Timely (within 10 minutes) response to customer needs for housekeeping supplies.
 </li>
 <li>
 Guest name to be used at all times upon entering an occupied room.
 </li>
 <li>
 All vacant rooms will be checked daily to insure the status is correct.
 </li>
 <li>
 Maintain supply room in a clean, neat, and organized state.
 </li>
 <li>
 Display a team attitude and assist co-workers when the need arises.
 
 
 
 </li>
 </ul>
 
 SPEC
 
 
 IFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
 
 
 
 <ul>
 <li>
 Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
 </li>
 <li>
 Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to comply in standardized situations with only occasional or no variables.
 </li>
 <li>
 Ability to work flexible shifts
 </li>
 <li>
 Must have excellent customer service skills.
 </li>
 <li>
 Must be able to work as a part of a team.
 
 
 
 </li>
 </ul>
 
 PHYSICAL DEMANDS:
 
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, and talk or hear.
 </li>
 <li>
 Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
 </li>
 <li>
 Capable of effectively using close vision, distance vision, and color vision.
 </li>
 <li>
 Able to operate in mentally and physically stressful situations
 
 
 
 </li>
 </ul>
 
 QUALIFICATION STANDARDS:
 
 
 
 <ul>
 <li>
 Professional and Energetic
 </li>
 <li>
 High school education or equivalent is preferred.
 </li>
 <li>
 Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.
 
 
 
 </li>
 </ul>
 
 EEO Employer
 
</div>

<div>
 
 Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
 
 
 
 
 Ascent Hospitality is looking for a uniquely qualified hospitality leader to be our Room Attendant!
 
 
 The Room Attendant is responsible for cleaning guest rooms and assisting with cleanliness of guest floors hallways; maintaining cleanliness of public areas and restrooms in hotel by performing the duties outlined below. Other duties may be assigned as needed within the department.
 
 
 
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 Competitive Salary!
 </li>
 <li>
 Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
 </li>
 <li>
 401k with employer MATCH!
 </li>
 <li>
 Paid PTO!
 </li>
 <li>
 Uniforms Provided for most positions!
 </li>
 <li>
 Team Member Hotel Discount Program!
 
 
 
 </li>
 </ul>
 
 ESSENTIAL FUNCTIONS:
 
 
 
 <ul>
 <li>
 Sorts, counts, folds, marks, or carries linens.
 </li>
 <li>
 Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures)
 </li>
 <li>
 Replenishes supplies such as drinking glasses and writing supplies.
 </li>
 <li>
 Cleans corridors and stairways.
 </li>
 <li>
 Sweeps and scrubs bathroom floors.
 </li>
 <li>
 Cleans rugs, carpets, upholstered furniture, and draperies.
 </li>
 <li>
 Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
 </li>
 <li>
 Empties wastebaskets, and empties and cleans ashtrays.
 </li>
 <li>
 Transports trash and waste to disposal area.
 </li>
 <li>
 Replenishes bathroom supplies. Replaces light bulbs.
 </li>
 <li>
 Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
 </li>
 <li>
 Completes a quality check on the television, telephone, AC, and smoke detectors.
 </li>
 <li>
 Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
 </li>
 <li>
 Reports any maintenance related problems to the maintenance department through the proper communication channels.
 </li>
 <li>
 Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
 </li>
 <li>
 Proper uniform must be worn at all times.
 </li>
 <li>
 Score of 90% or higher obtained on room inspections.
 </li>
 <li>
 Acknowledgement and a pleasant greeting given to each and every guest.
 </li>
 <li>
 Thorough knowledge of all in house product along with local area information to assist customer when needed.
 </li>
 <li>
 Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
 </li>
 <li>
 Team effort displayed in keeping the commercial area clean and neat.
 </li>
 <li>
 Timely (within 10 minutes) response to customer needs for housekeeping supplies.
 </li>
 <li>
 Guest name to be used at all times upon entering an occupied room.
 </li>
 <li>
 All vacant rooms will be checked daily to insure the status is correct.
 </li>
 <li>
 Maintain supply room in a clean, neat, and organized state.
 </li>
 <li>
 Display a team attitude and assist co-workers when the need arises.
 
 
 
 </li>
 </ul>
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
 
 
 
 <ul>
 <li>
 Ability to understand, read, write and speak basic English. And communicate with Team Members and Guests.
 </li>
 <li>
 Ability to apply common sense understanding to carry out simple one- or two-step instructions.
 </li>
 <li>
 Ability to comply in standardized situations with only occasional or no variables.
 </li>
 <li>
 Ability to work flexible shifts
 </li>
 <li>
 Must have excellent customer service skills.
 </li>
 <li>
 Must be able to work as a part of a team.
 
 
 
 </li>
 </ul>
 
 PHYSICAL DEMANDS:
 
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl.
 </li>
 <li>
 The employee frequently is required to walk, climb or balance, and talk or hear.
 </li>
 <li>
 Must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
 </li>
 <li>
 Capable of effectively using close vision, distance vision, and color vision.
 </li>
 <li>
 Able to operate in mentally and physically stressful situations
 
 
 
 </li>
 </ul>
 
 QUALIFICATION STANDARDS:
 
 
 
 <ul>
 <li>
 Professional and Energetic
 </li>
 <li>
 High school education or equivalent is preferred.
 </li>
 <li>
 Experience: four (4) to six (6) months Housekeeping experience or training preferred, but not required.
 
 
 
 </li>
 </ul>
 
 EEO Employer
 
</div>

<div>
 
 Ascent Hospitality has an extensive portfolio of hotels and a strong pipeline of new properties and acquisitions, but we&rsquo;re not about numbers&hellip;we&rsquo;re about people and that remains our foundation. Our culture expresses a memorable experience for all of our Team Members and guests alike. So we&rsquo;re constantly looking for individuals who work well together for a unified purpose. For our leadership, we&rsquo;re looking for accomplished individuals with a passion to serve others, strong communicators who clearly understand the needs of others and trendsetters who excel at challenges and change. If this is what you&rsquo;re all about, consider joining our Team.
 
 
 Ascent Hospitality is looking for a uniquely qualified hospitality leader to join our team as Front Desk Agent!
 
 
 Guest Service / Front Desk Agent responsibilities include completing all activities listed in Front Desk checklist, performing various marketing duties (upselling) to generate additional revenue, providing optimum service and satisfaction to hotel/restaurant guests and visitors; showing individual performance effectiveness, and following proper security &amp; liability measures to protect the assets of the hotel and the Company.
 
 
 
 
 BENEFITS:
 
 
 
 <ul>
 <li>
 Competitive Salary!
 </li>
 <li>
 Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options!
 </li>
 <li>
 401k with employer MATCH!
 </li>
 <li>
 Paid PTO!
 </li>
 <li>
 Uniforms Provided for most positions!
 </li>
 <li>
 Team Member Hotel Discount Program!
 
 
 
 </li>
 </ul>
 
 ESSENTIAL FUNCTIONS:
 
 
 
 <ul>
 <li>
 Maintain professional dress and conduct at all times.
 </li>
 <li>
 Greet guests immediately with a friendly, sincere welcome. Maintain eye contact with guest. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action.  Follow Brand standards including brand loyalty programs.
 </li>
 <li>
 Provide information about our hotel, available rooms, rates and amenities
 </li>
 <li>
 Employ operational and selling techniques to maximize occupancy levels and achieve the highest average rate possible.
 </li>
 <li>
 Promptly complete registration process, input and retrieve information from computer, confirm pertinent information including number of guests, method of payment and length of stay, select guest room based upon guest needs/request, nonverbal confirmation of room number and rate. Close out guest accounts at time of check out.
 </li>
 <li>
 Inform customers about payment methods and verify that I.D. and payments method match
 </li>
 <li>
 Verify credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance assigned cash bank. Accept and record vouchers, and other forms of payment. Process payments per established procedures.
 </li>
 <li>
 Maintain cash bank per policy guidelines. Comply with all accounting procedures.
 </li>
 <li>
 Consistently adhere to uniform, grooming and appearance standards.
 </li>
 <li>
 Maintain effective communication with all hotel departments. Stay aware of issues relating to hotel operations. Apprise management of any concerns or suggestions
 </li>
 <li>
 Communicate with hotel housekeeping staff to ensure all rooms are available to check into by check-in time in addition to all departures being gone by check-out time
 </li>
 <li>
 Confirm group reservations and arrange personalized experiences for guests and event attendees such as wedding guests etc.
 </li>
 <li>
 Maintain knowledge of standards and company policies
 </li>
 <li>
 Understanding of how travel planning websites operate, like Booking and TripAdvisor
 </li>
 <li>
 Adhere to safety, security and emergency procedures, react appropriately during emergency situations, and act promptly to correct hazards. Adhere to security procedures on the handling of guest room keys, the protection of guest related information and conduct weekly inventory of guest room keys.
 </li>
 <li>
 Understand and operate front office telephone and computer systems.
 </li>
 <li>
 Promptly answer the telephone using positive, pleasant tone of voice and following the established verbiage.
 </li>
 <li>
 Respond to guest complaints in a timely and professional manner. Apprise management of all guest complaints/problems; including those that have been resolved.
 </li>
 <li>
 Must be able to work flexible work hours/schedule.
 </li>
 <li>
 Performs other duties and responsibilities as requested.
 
 
 
 </li>
 </ul>
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:
 
 
 
 <ul>
 <li>
 Previous experience as a hotel Front Desk Agent preferred
 </li>
 <li>
 Must have excellent communication and organizational skills
 </li>
 <li>
 Must have the ability to understand, read, write and speak English and communicate with guests and Team Members of other departments
 </li>
 <li>
 Must be familiar with a computer and be able to type using a computer keyboard
 </li>
 <li>
 Must be familiar with operation of office equipment such as: copier, printer, facsimile machine, telephone etc.
 </li>
 <li>
 Ability to apply commonsense understanding to carry out instructions given
 </li>
 <li>
 Ability to comply in standardized situations with only occasional or no variables
 </li>
 <li>
 Ability to work flexible shifts
 </li>
 <li>
 Must have excellent customer service skills
 </li>
 <li>
 Must be able to work without constant supervision
 
 
 
 </li>
 </ul>
 
 PHYSICAL DEMANDS:
 
 
 
 <ul>
 <li>
 While performing the duties of this job, the employee will be required to stand for long periods of time; using arms, hands and legs repetitively; handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee frequently is required to walk, climb or balance, talk and hear.
 </li>
 <li>
 May be required to regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds.
 </li>
 <li>
 Must be capable of effectively using close vision, distance vision, and color vision.
 </li>
 <li>
 Able to operate in mentally and physically stressful situations
 
 
 
 </li>
 </ul>
 
 QUALIFICATION STANDARDS:
 
 
 
 <ul>
 <li>
 High school education or equivalent is required. Some college preferred.
 </li>
 <li>
 Preferred six (6) months related experience in hotels or customer service training
 </li>
 <li>
 Must be able to work in team environment
 
 
 
 </li>
 </ul>
 
 EEO Employer
 
</div>

Front Desk Agent

Join Ascent Hospitality and explore 5   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Ascent Hospitality

About Company

Dishwasher/Kitchen Utility

Room Attendant

Room Attendant

Room Attendant

Front Desk Agent