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Asituj Global Services Pvt Ltd

Job Title: Team Lead &ndash; Travel SalesCompany: Asituj Global Services Pvt. Ltd. Location: Mohali Experience: 4&ndash;7 Years (Minimum 1&ndash;2 years handling a travel sales team) Employment Type: Full-Time | On-siteAbout the RoleThis role exists for one reason: to increase conversions, revenue, and consistency across the travel sales team.As a Team Lead &ndash; Travel Sales, you will manage a team of Travel Sales Consultants handling inbound leads from our website and organic channels. You are expected to lead from the front &mdash; closing deals yourself while ensuring your team performs, follows process, and hits targets.Key ResponsibilitiesTeam Leadership &amp; Discipline<ul><li>Lead and manage a team of Travel Sales Consultants with strict enforcement of CRM hygiene, daily activity tracking, follow-ups, and discipline across all sales processes.</li></ul>Performance Monitoring<ul><li>Track individual and team KPIs including calls, follow-ups, conversion ratios, revenue, and closures on a daily and monthly basis to ensure target achievement.</li></ul>Sales Coaching &amp; Quality Control<ul><li>Conduct regular call audits, one-on-one feedback sessions, and sales coaching to improve pitch quality, objection handling, and closing effectiveness.</li></ul>Revenue Ownership<ul><li>Own team-level revenue and conversion targets, personally managing high-value, complex, or escalated bookings to maximize closures and profitability.</li></ul>Lead &amp; Funnel Management<ul><li>Ensure zero lead leakage by monitoring inbound inquiries, lead allocation, response TATs, and follow-up consistency across the team.</li></ul>Sales Execution Oversight<ul><li>Oversee end-to-end sales execution including quotations, itineraries, documentation, visas, and coordination with operations to ensure seamless booking fulfillment.</li></ul>Customer Escalation Handling<ul><li>Handle customer escalations professionally, ensuring quick resolution, service recovery, and high customer satisfaction post-booking.</li></ul>Data Analysis &amp; Optimization<ul><li>Analyze sales data, customer behavior, and market trends to optimize scripts, pitches, pricing strategies, and follow-up processes.</li></ul>Cross-Functional Collaboration<ul><li>Share actionable sales insights with marketing and leadership teams to improve lead quality, campaigns, and overall business performance.</li></ul>Requirements <ul><li>4&ndash;7 years of experience in travel sales (flights).</li><li>At least 1&ndash;2 years of team handling experience in a travel sales environment.</li><li>Strong track record of meeting or exceeding sales targets.</li><li>Hands-on experience with CRM systems and booking tools</li><li>(Amadeus / Galileo / Sabre is a plus)</li><li>Excellent communication, negotiation, and people-management skills.</li><li>Highly organized, data-driven, and comfortable working under pressure.</li><li>Willingness to work weekends or peak travel seasons when required.</li></ul>What We Offer<ul><li>Competitive salary + team-based performance incentives.</li><li>Inbound leads &mdash; no cold calling chaos.</li><li>Clear growth path to Sales Manager / Business Head roles.</li><li>Authority to make decisions &mdash; not just pass messages.</li><li>Travel perks, discounts, and continuous product training.</li></ul>Job Types: Full-time, PermanentPay: ₹50,000.00 - ₹60,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li></ul>Work Location: In person

Team Lead – Travel Sales

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Asituj Global Services Pvt Ltd

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Team Lead – Travel Sales