Qureos Mentor

Astek Middle East

<div>
 
 
 Job Title:
 
 Application Support Engineer
 
 
 
 Location:
 
 Madinah - KSA
 
 
 
 Job Summary:
 
 
 
 We are seeking an experienced Application Support Engineer to ensure smooth application availability and reliability. The role involves monitoring, troubleshooting, deploying new releases, and resolving incidents to maintain critical business systems.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Ensure application availability and resolve technical issues promptly.
 </li>
 <li>
 Perform health checks, monitor alerts, and assist with service restoration.
 </li>
 <li>
 Manage application deployments, rollbacks, and software installations.
 </li>
 <li>
 Troubleshoot end-user incidents, perform root cause analysis, and provide fixes.
 </li>
 <li>
 Monitor systems and ensure stable execution of applications.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Hands-on experience with containerization (RedHat OpenShift).
 </li>
 <li>
 Strong knowledge of web application servers (Tomcat, JBoss, Nginx, WebLogic).
 </li>
 <li>
 Proficiency in Linux/Unix OS administration and troubleshooting.
 </li>
 <li>
 Experience with Java, XML, web services, and APIs.
 </li>
 <li>
 Good command of Unix shell/commands.
 </li>
 </ul>
 
 
</div>

Application Support Engineer

<div>
 
 We are seeking a
 
 highly skilled, Saudi, Business Analyst
 
 to join our dynamic team in
 
 Jeddah
 
 . The ideal candidate will play a pivotal role in bridging the gap between business needs and technology solutions. You will work closely with cross-functional teams to define, document, and manage requirements, ensuring successful delivery of projects in line with Agile and Scrum methodologies.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather, analyze, and document business requirements.
 </li>
 <li>
 Translate business needs into
 
 clear user stories
 
 and
 
 acceptance criteria
 
 for the development team.
 </li>
 <li>
 Work closely with the Product Owner and Scrum team to prioritize and manage the product backlog.
 </li>
 <li>
 Facilitate Agile ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives.
 </li>
 <li>
 Conduct impact analysis for proposed business changes and identify process improvement opportunities.
 </li>
 <li>
 Ensure alignment between business objectives and technical solutions.
 </li>
 <li>
 Use tools such as
 
 Jira
 
 and
 
 Confluence
 
 to manage project documentation and progress tracking.
 </li>
 <li>
 Validate deliverables against business requirements to ensure solutions meet stakeholder expectations.
 </li>
 <li>
 Support UAT (User Acceptance Testing) and coordinate feedback with the technical team.
 </li>
 <li>
 Provide continuous feedback and insights to improve business processes and team collaboration.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree
 
 in Business Administration, Information Systems, or a related field.
 </li>
 <li>
 
 5+ years of proven experience
 
 as a Business Analyst, ideally in an
 
 Agile/Scrum
 
 environment.
 </li>
 <li>
 Solid understanding of
 
 Agile principles
 
 and
 
 Scrum framework
 
 .
 </li>
 <li>
 Demonstrated ability to write
 
 well-structured user stories
 
 with defined acceptance criteria.
 </li>
 <li>
 Strong working knowledge of
 
 Jira
 
 ,
 
 Confluence
 
 , or similar Agile project management tools.
 </li>
 <li>
 Excellent
 
 analytical, problem-solving, and communication
 
 skills.
 </li>
 <li>
 Strong
 
 stakeholder management
 
 and collaboration abilities.
 </li>
 <li>
 
 Scrum certification
 
 (e.g., CSPO, CSM) is an advantage.
 </li>
 <li>
 
 Immediate availability
 
 or short notice period preferred.
 </li>
 <li>
 Saudi based in KSA.
 </li>
 </ul>
 
 
</div>

Business Analyst_Saudi National

Join Astek Middle East and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Astek Middle East

ABOUT_COMPANY

Application Support Engineer

Business Analyst_Saudi National