Urwah Admin

AstroLabs DMCC

<div><h3 class="jobSectionHeader">Who we Are - AstroLabs, the Gulf&rsquo;s leading Business Expansion Platform</h3>

At AstroLabs, we specialize in facilitating high-growth companies' entry into the Saudi and UAE markets. We offer comprehensive growth services including business setup, co-working spaces, and recruitment, alongside programs developed with government and leading private sector partners to strengthen key regional sectors.

As the market leader (we&rsquo;ve recently celebrated expanding 850+ companies to the UAE and 600+ companies to KSA), we are on a journey of digitizing this industry - and we&rsquo;d like you to be a part of making this happen!

Our culture is fast, supportive, outcome-oriented and driven by curiosity. 
<h1 class="jobSectionHeader">
Who You Are</h1>

We&rsquo;re looking for a technical Business Development Consultant - Corporate Services that understands businesses to be able to advise them on the different growth solutions that we offer at AstroLabs to help companies scale. This includes a range of post-setup services such as license renewals, governmental portal management, recruitment, visa issuances, payroll management, etc. You will be responsible for managing both inbound and outbound sales activities, educating clients on Saudi compliance, and proposing tailored business expansion plans for your clients.
<h1 class="jobSectionHeader">What We Offer</h1>
<ul><li>
A chance to play a crucial role in the business setup landscape, directly contributing to the success of tech-enabled businesses in the region.</li><li>
Exposure to diverse clients and markets, enabling you to hone your strategic and customer service skills.</li><li>
A dynamic work environment where innovation and proactive actions are at the forefront.</li><li>
The opportunity to work closely with a team of driven professionals who are dedicated to making an impact on our clients' success - and yours too!</li></ul>
<div><h1 class="jobSectionHeader">
What You'll Do:</h1></div> 
<ul><li>
Handle communications and negotiations with inbound clients and engage in outbound activities to generate new leads and opportunities.</li><li>
Manage all leads and conduct meetings in person and online with potential clients to understand their needs and present them with tailored proposals to support the expansion and growth of their companies in Saudi Arabia.</li><li>
Identify and pursue new business partnerships and strategic alliances that align with company goals, helping to expand the client base and market presence.</li><li>
Drive new client acquisition through targeted outreach, networking, and relationship-building within key industries.</li><li>
Provide guidance and support to clients throughout the sales process, educating them on the requirements they need to fulfill to be compliant with Saudi laws and regulations.</li><li>
Assess and prepare all required documentation and ensure a seamless transition for the client from the sales process to the account management.</li><li>
Maintain the CRM and all internal systems updated, ensuring all client data is accurately captured, tracked, and updated regularly.</li><li>
Up-sell to deliver added value to the client and cross-sell to promote products and services from other AstroLabs business units.</li><li>
Provide accurate sales forecasts, reflecting potential sales and client commitments. Prepare and present regular sales reports.</li><li>
Continuously liaise with the marketing team, offering insights and feedback to refine marketing strategies and collateral.</li><li>
Manage client portfolio to ensure high customer satisfaction and promote referrals.</li><li>
Attend networking events to promote our services and represent the company in key business development initiatives.</li><li>
Achieve a minimum of post-setup services sales per month.</li><li>
Regularly review the sales process, recommending and implementing improvements to enhance efficiency and client experience.</li><li>
Stay updated with the latest trends in the industry and sales methodologies.</li><li>
Actively contribute to company-wide initiatives, ensuring alignment between business development goals and broader organizational objectives.</li><li>
Demonstrate a proactive approach to identifying market opportunities and emerging trends, positioning the company for sustained growth.</li></ul> 
Your Technical Skills:
<ul><li>
You have excellent communication and interpersonal skills (both verbal and written) in Arabic and English, crucial for forging strong relationships with clients, partners, and team members.</li><li>
You have the ability to research and identify new business opportunities - including industry and market trends, potential customers, partnerships, additional products and services, etc.</li><li>
You have passion and proven track record of achieving results and exceeding targets; results-oriented</li><li>
You have the ability to manage clients independently</li><li>
You have strong analytical, forecasting and organizational skills in owning projects from start to finish.</li><li>
You demonstrate great attention to detail and ability to create, review and manage documents and databases</li><li>
You have excellent interpersonal skills, a natural &ldquo;people person&rdquo; with drive, enthusiasm and a serious &ldquo;make it happen&rdquo; attitude.</li><li>
You demonstrate integrity, dependability, ownership, accountability, self-awareness, work ethic, and empathy.</li></ul>
<div>
Your Key Qualifications</div>
<ul><li>
You have at least 5 years of experience in sales, in roles that utilize your stakeholder management skills.</li><li> 
You&rsquo;re ambitious, curious, and enjoy working independently and with a team.</li><li>
You're KPI driven and outcome oriented.</li><li>
You are adept at managing and exceeding client expectations.</li><li>
You are well-versed in CRM and sales pipeline management, ensuring effective tracking and follow-up on leads and opportunities.</li><li>
You have experience in professional business services.</li></ul></div>

Business Development Consultant - Corporate Services

<div>Who We Are 

AstroLabs is the Gulf&rsquo;s leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We provide end-to-end solutions including business setup, entity management, compliance and ongoing operational support to enable a seamless market entry and foster sustainable business growth. As we continue to scale, we need a proactive, experienced team lead to drive excellence across our post company setup operations, ensuring we deliver a world-class experience for every HR, PRO &amp; GRO client. 

Why We&rsquo;re Hiring 

With over 1,700 companies established, 200+ active companies in our coworking spaces and private offices in Riyadh, and 200+ clients supported on an ongoing basis with our HR, PRO &amp; GRO services in Saudi Arabia, our post setup operations are critical to delivering an exceptional customer experience and continued growth of our client portfolio.
We&rsquo;re looking for a Post Setup Team Lead to oversee the delivery of our HR, PRO &amp; GRO services, the fastest growing business line within AstroLabs Business Growth Solutions. We need to ensure efficient and consistent operations, while we undergo rapid scaling and maintain regulatory compliance for our clients in the Kingdom. This is a crucial, hands-on role that will set the standard of operational excellence within our HR, PRO &amp; GRO team, underpinning the continued growth of AstroLabs in Saudi. 
What You&rsquo;ll Do
<ul><li>
Operations:
<ul><li>Optimize the efficiency of our post company setup operations and build scalable operations to fuel our growth.
</li><li>Continuously identify areas for improvement, put forward solutions, and drive process enhancement.</li><li>
Increase client retention through excellent delivery of HR, PRO &amp; GRO services.</li><li>
Adhere to corporate governance requirements in order to ensure due accountability, transparency, administrative and regulatory compliance, and risk management.</li><li>
Establish KPIs, measure success, and analyze outputs to drive initiatives that consistently improve outcomes, such as optimizing resources and reducing delivery times.</li><li>
Leverage technology to automate repetitive tasks, streamline operations, and enhance productivity across teams.</li></ul></li></ul><ul><li>
Client Experience:<ul><li>
Ensure world-class client experience through excellent service delivery, engagement, communication and account management.</li><li>
Directly manage a set of VIP clients, delivering HR, PRO &amp; GRO services to them on a monthly basis to stay directly connected to the operations.</li><li>
Manage the team to ensure high levels of client satisfaction through prompt issue resolution and consistent value creation.</li><li>
Build and maintain strong relationships with key clients, acting as a trusted advisor and ensuring long-term client retention and success.</li><li>
Manage client escalations.</li><li>
Work with Sales, Finance, and Product teams to optimize for customer journey and commercial impact, and ensure alignment with company goals.</li></ul></li><li>
Team management:
<ul><li>Lead a team of Account Managers and Client Relations Associates delivering HR, PRO &amp; GRO services.</li><li>
Ensure the team is equipped with the necessary skills and tools to perform their roles effectively, managing team performance and development.</li><li>
Lead, motivate, and develop the team, providing guidance, mentoring, learning sessions, and fostering a culture of continuous improvement and high output.
</li><li>Lead on performance management and establish individual KPIs to ensure success of team members and the unit.</li></ul></li></ul> 
Who You Are
<ul><li>
5+ Years in Operational Leadership and 8+ of work experience overall. Operations experience in a service environment is required, ideally with past experience in both project/one-time services and subscription models.</li><li>
Technical degree, or operations, process or project management certifications. Proven record of driving operational efficiencies.</li><li>
Demonstrated Team Leadership: Experience leading a team, implementing high output management practices, and fostering a culture of accountability.</li><li>
Data-Driven and Tech-Savvy: Skilled at leveraging data and technology to optimize processes, drive automation, and produce insightful reports for decision-making.</li><li>
Systems and tools: Proficiency in operational tools and CRM systems.</li><li>
Customer-First Approach: Committed to exceeding client expectations with a strong understanding of service excellence in complex, multi-step processes.</li><li>
You&rsquo;re based in KSA or willing to relocate.</li><li>
You&rsquo;re an Arabic speaker</li></ul></div>

HR, PRO & GRO Operations Team Lead

<div>Setup Operations - KSA Expansion
Riyadh, Kingdom of Saudi Arabia
Who We Are
AstroLabs is the Gulf&rsquo;s leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We provide end-to-end solutions, including business setup, entity management, compliance, and ongoing operational support, to enable seamless market entry and foster sustainable business growth.
With over 1,700 companies already established and 200+ clients being supported on an ongoing basis in Saudi Arabia, our business setup and post-setup operations are critical to delivering an exceptional customer experience and expanding our client portfolio.
Who You Are
Who You Are:
We&rsquo;re looking for a proactive and professional Client Relations Specialist to join our Saudi Operations team!<ul><li>
A customer-oriented professional who thrives in fast-paced environments and can manage the delivery of incorporation services with precision.</li><li>
A quick learner with excellent communication skills and a passion for delivering world-class customer service.</li><li>
A team player with a &quot;Make it Happen&quot; attitude, capable of building strong rapport with clients and internal stakeholders alike.</li><li>
As the primary point of contact for our clients, you will represent AstroLabs&rsquo; commitment to excellence, ensuring that each client&rsquo;s journey in Saudi Arabia is seamless, efficient, and positive.</li></ul>
Roles and Responsibilities
Client Management<ul><li>
Act as the main point of contact for clients, ensuring a smooth and professional expansion journey.</li><li>
Provide world-class customer service, offering clear, consistent, and proactive communication.</li><li>
Track client progress, perform regular follow-ups, and address issues swiftly to maintain high satisfaction levels.</li><li>
Schedule and facilitate General Managers&rsquo; (GMs) visits to Riyadh for visa-related activities.</li><li>
Support corporate bank account opening by acting as the liaison between GMs and banks.</li><li>
Issue Iqamas for GMs and assist with compliance-related activities.</li><li>
Offer timely and relevant advice to managers and clients regarding changes in ministry regulations and processes.</li><li>
Promote AstroLabs' other business growth services, including HR, PRO, and GRO services, to support client operations post-setup.</li><li>
Build and maintain strong relationships with key service providers (banks, health insurance brokers, travel agencies, etc.) to enhance service delivery.</li></ul>
On-ground Operations<ul><li>
Accompany GMs to government entities such as the Ministry of Commerce (MoC), Ministry of Labor (MoL), Ministry of Investment (MISA), and Chamber of Commerce (CoC).</li><li>
Guide GMs through medical testing processes and assist with selecting health insurance plans.</li><li>
Provide live, on-the-ground support during critical steps of the setup process, ensuring timely completion of all activities.</li><li>
Build strong relationships with relevant stakeholders and partners.</li><li>
Investigate and prepare documentation on new government processes, offering timely updates to clients and internal teams.</li><li>
Follow up with relevant stakeholders and partners if needed to ensure a smooth client expansion journey.</li></ul>
Operations &amp; Compliance<ul><li>
Issuing company incorporation documents, including MISA, AoA and CR.</li><li>
Register companies with key government portals, including GOSI, MoL, National Address, Qiwa, and Mudad.</li><li>
Manage and update government portals on behalf of clients, ensuring compliance and accuracy in all submissions.</li><li>
Handle document notarization and attestation at MoFA, SBC, and MoJ.</li><li>
Conduct frequent visits to the Ministry of Labor to submit client documents and follow up on pending approvals.</li><li>
Monitor and report on ministry updates that may impact company setup and compliance requirements.</li><li>
Tracking and reporting progress on a daily basis.</li></ul>
Product Development &amp; Continuous Improvement<ul><li>
Continuously identify new services and value-added offerings that can enhance the client experience at AstroLabs.</li><li>
Investigate and document process updates from ministries, ensuring internal teams are always informed.</li><li>
Propose operational improvements to streamline the setup process and improve service efficiency.</li></ul><ul><li> 
2-3 years of experience in a client facing role.</li><li>
Holds a Saudi Driver&rsquo;s license and has a personal car.
</li><li>Exceptional communication skills in English and Arabic.</li><li>
Ability to manage multiple priorities with a client-first mindset.</li><li>
A deep understanding of client needs and the Saudi business setup process.</li><li>
Strong organizational skills with the ability to adapt to dynamic workflows.</li><li>
A collaborative team player who thrives in a fast-paced, high-growth environment.</li></ul></div>

Client Relations Associate (Business Setup)

<div>Who We Are
AstroLabs is the Gulf&rsquo;s leading business expansion platform, helping high-growth companies establish and grow in Saudi Arabia and the UAE. We provide end-to-end solutions including business setup, entity management, compliance and ongoing operational support to enable a seamless market entry and foster sustainable business growth. As we continue to scale, we need a proactive, experienced team lead to drive excellence across our post company setup operations, ensuring we deliver a world-class experience for every HR, PRO &amp; GRO client.
Why We&rsquo;re Hiring
With over 1,700 companies established, 200+ active companies in our coworking spaces and private offices in Riyadh, and 200+ clients supported on an ongoing basis with our HR, PRO &amp; GRO services in Saudi Arabia, our post setup operations are critical to delivering an exceptional customer experience and continued growth of our client portfolio.
We&rsquo;re looking for a Corporate Law &amp; Compliance Specialist for the rapidly scaling Post Setup business line within AstroLabs Business Growth Solutions, where we support the long-term growth of leading companies in the Gulf. Our Post Setup business line is based out of our coworking space in Riyadh, a thriving business hub with 200+ companies.
Our specialized, on the ground team have streamlined regulatory compliance, from the renewals of company licenses and documentation to Saudization and governmental portal management. We also offer HR and PRO services to take care of the administrative needs of our clients as they scale in the Kingdom. The delivery of such client services is one of the most important aspects of the companies&rsquo; business journeys and directly impacts their operations and growth in KSA and UAE.
Who You Are
As our Corporate Law &amp; Compliance Specialist you will play a key role in ensuring legal and operational compliance for our clients in Saudi Arabia. This role combines commercial law expertise with hands-on involvement in service delivery across HR, GRO, and PRO functions.
You&rsquo;ll be responsible for reviewing and negotiating contracts, advising on regulatory changes, and supporting legal amendments to business documentation and licenses. The ideal candidate is independent, detail-oriented, and confident in making judgment calls that balance legal risk with business needs.
We are Ambitious, take Ownership, and strive for Excellence&mdash;if you&rsquo;re a sharp legal professional ready to make an impact, we&rsquo;d love to hear from you. 
What You&rsquo;ll Do
Commercial Law - Contracts<ul><li>
Negotiate contract changes with clients and decide which ones can be approved and which need to be escalated (e.g., liability-related changes)</li><li>
Identify gaps and compliance issues in client contracts and suggest amendments</li></ul>
Service Delivery<ul><li>
Liaise directly with clients to ensure their licensed business activities match their actual business model and planned operations in KSA and UAE</li><li>
Amend MISA licenses, Commercial Registration and Articles of Association while insuring compliance with local regulations</li><li>
Issue work policies in Qiwa</li><li>
Terminate employee contracts in Qiwa and deactivation from GOSI</li></ul>
Regulatory study<ul><li>
Stay abreast of changing regulations and provide analysis on how these regulations impact service delivery for HR, PRO, GRO services</li><li>
Transfer knowledge / Regulatory changes to relevant teams</li><li>
Maintain a glossary of updated laws and regulations related to company formation and HR regulations</li></ul><ul><li>
A Bachelor Degree in Law is highly desirable</li><li>
2-4 years of experience in Corporate law</li><li>
Knowledge of Corporate law and company formation regulations in KSA and UAE</li><li>
Knowledge of labor law and national HR regulations in KSA</li><li>
Experience in auditing contracts</li><li>
Experience in navigating key government portals to support service delivery of HR, PRO, GRO services in KSA</li><li>
Experience in amending MISA licenses, Commercial Registration and Articles of Association in KSA and UAE</li></ul></div>

Corporate Law & Compliance Specialist

<div>8 months, project based role in Riyadh, KSA
Looking to fill the role immediately
ABOUT ASTROLABS
AstroLabs is the leading business expansion platform in the GCC, specializing in supporting high-growth companies entering the Saudi and UAE markets. From business setup to recruitment, co-working spaces to corporate services, we offer end-to-end support for companies expanding across the region. Our work includes innovation programs designed with government and leading private sector partners to strengthen key sectors in the region.
We&rsquo;re currently delivering the Tamkeen Overseas Expansion Program, supporting 30 Bahraini enterprises in launching and growing their presence in the Saudi market.
The Opportunity
We&rsquo;re hiring a Sr. Program Associate &ndash; Overseas Expansion Program to support the successful expansion of these companies in Saudi Arabia. Based in Riyadh, you&rsquo;ll be the on-the-ground lead, managing post-onboarding support including mentorship coordination, business development introductions, office sourcing, and day-to-day assistance across operations.
You&rsquo;ll serve as a strategic advisor and execution partner, ensuring that each company builds the right connections, achieves key milestones, and navigates the local ecosystem effectively.
The Role
Enterprise Communication &amp; Engagement<ul><li>
Act as the main point of contact for enterprises post-onboarding</li><li>
Ensure clear, consistent communication and ongoing support</li><li>
Provide guidance and answer questions regarding their market entry</li><li>
Conduct regular check-ins and surface key challenges and needs</li><li>
Coordinate and manage mentorship matching and follow-up</li></ul>
On-Ground Support in Saudi Arabia<ul><li>
Support companies with logistics, regulatory processes, and operational needs in Saudi</li><li>
Organize and attend BD meetings, regulatory sessions, and networking events</li><li>
Accompany companies to industry events and conferences to support their BD efforts</li><li>
Identify relevant tenders and market opportunities for participating companies</li><li>
Maintain a living database of contacts, tools, and market-entry resources</li></ul>
Reporting, Data Management &amp; Task Coordination<ul><li>
Track company progress, milestones, and blockers</li><li>
Capture impact data and prepare structured reports on company performance</li><li>
Manage and follow up on tasks related to mentorship, regulatory compliance, and BD support</li><li>
Document enterprise case studies and key learnings from the field</li></ul>
Program Operations &amp; Event Management<ul><li>
Plan and deliver events, sessions, and workshops for enterprises in Saudi</li><li>
Work closely with all team members to ensure smooth coordination</li><li>
Ensure the success of all on-ground activities, with a high standard of delivery</li></ul>
Why Join Us?<ul><li>
Drive tangible impact on the growth journeys of 30 high-potential enterprises</li><li>
Build relationships with top Bahraini companies and Saudi stakeholders</li><li>
Join a high-performing regional team across Bahrain, UAE, and Saudi Arabia</li><li>
Get full exposure to company setup, expansion, and BD strategy in the KSA market</li><li>
Potential for full-time role at AstroLabs post-program</li></ul><ul><li>
4+ years in consulting, business development, or startup/scale-up operations</li><li>
Strong experience supporting companies entering or scaling in Saudi Arabia</li><li>
Excellent communication, stakeholder engagement, and reporting skills</li><li>
Entrepreneurial mindset with a structured, hands-on approach</li><li>
Familiarity with Saudi regulatory and business landscape</li><li>
Bonus: Experience with and knowledge of Etimad and other tendering systems used in the Saudi market</li></ul></div>

Sr. Program Associate – Overseas Expansion Program

Join AstroLabs DMCC and explore 5 exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.