Qureos Mentor

Atlantis Resorts

<div>
 ( 17536 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 Candidate will be assisting the Team Leader with the day-to-day, general operations and the forecasting of future maintenance and operational works of the Water Park Engineering department which includes the WTP (Water Treatment Plants - Swimming pools, Water park pools and Water features). Assisting with putting suitable measures in place to minimize disruption to the hotel&rsquo;s operations and ensure the highest standards are maintained.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Assist with the formulation of staff rosters, staff pairing, assignments, and safety for all staff required to fully operate and maintain all Water Park Rides, Pools &amp; Water Features.
 </li>
 <li>
 Utilize all necessary staff for the maintenance and continuous operation of all Water Park Rides, Pools &amp; Water Features.
 </li>
 <li>
 Contribute to the decisions on most aspects of the daily operation of the Water Park Rides, Pools &amp; Water Features..
 </li>
 <li>
 Oversee the treatment, distribution, and daily operations of Water Park Rides, Pools &amp; Water Features..
 </li>
 <li>
 Supervise teams of operators, inspectors, and other crew members.
 </li>
 <li>
 Ensure that periodic testing &amp; analysis are conducted to ensure the right quality water supply for different applications.
 </li>
 <li>
 Assist with plant operation and maintenance policies and procedures.
 </li>
 <li>
 Ensure that the plant and its operators comply with the requisite health standards by regularly testing the water supply and keeping meticulous records.
 </li>
 <li>
 Responsible for maintaining a safe work environment and ensuring all equipment is in proper working order and condition.
 </li>
 <li>
 Have regular discussions with your team and ensure your TL/Asst Manager is kept informed of any relevant happenings.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 Skills, Experience &amp; Educational Prerequisites
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree/Diploma or suitable experience, minimum 5 years in Water Park Rides, Pools &amp; Water Features.
 </li>
 <li>
 Maintenance and have a fundamental knowledge of water treatment in general and its language
 </li>
 <li>
 Experience in either Electrical, Mechanical, or Plumbing trade, (and commitment to strengthen understanding in other trades)
 </li>
 <li>
 Experienced with 5 Star Hotels, Aqua Parks, or Recreational Complexes, etc.
 </li>
 <li>
 Demonstrable staff management skills.
 </li>
 <li>
 Fluent English.
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Technician 2, Waterpark Engineering - Atlantis the Palm

<div>
 ( 17271 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 To maintain and carry out repairs on all filtration and plant room equipment related to water quality to ensure that operations can be maintained all year around throughout the Royal Atlantis property.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Operate all equipment in Pump House for water features such as Filter back washes, Compressors, Ozone Generator, Oxygen Generator, Foam Fractionators, Filter Modules Pumps etc.
 </li>
 <li>
 Daily Pool Safety Inspections, vacuuming, cleaning, on a day-to-day basis
 </li>
 <li>
 Good communication with internal and external customers (Guest)
 </li>
 <li>
 Defender media filter operation
 </li>
 <li>
 Repair all kinds of pump mechanism
 </li>
 <li>
 Installation of Pipes and Pipe Fittings.
 </li>
 <li>
 Monitor all pumping systems operations.
 </li>
 <li>
 Participating in the periodic preventive &amp; emergency maintenance.
 </li>
 <li>
 Maintain and operate all kinds of water filtration system.
 </li>
 <li>
 Maintain cleanliness of mechanical room, storage rooms, electrical and boiler rooms.
 </li>
 <li>
 Operate and maintain the boilers.
 </li>
 <li>
 Handling the water quality Parameters chemicals such as chlorine, PH, Cyanuric acid, alkalinity, calcium hardness, LSI etc.
 </li>
 <li>
 Maintain and record the water quality parameters at designated record books as directed.
 </li>
 <li>
 Maintain the clean environment at plant room, pumps and machinery.
 </li>
 <li>
 Water Analysis.
 </li>
 <li>
 Any other tasked requested by superiors relevant to water quality.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 ITI/Diploma in Mechanical / Electrical Engineering / Plumbing or a minimum of 3 to 5 years&rsquo; experience.
 </li>
 <li>
 Experienced with 5 Star Hotels, Water Theme Parks and Facility Management Services etc.
 </li>
 <li>
 Strong English communication skills.
 </li>
 <li>
 Certified Pool Operator, (desirable &ndash; must complete with probationary period).
 </li>
 <li>
 Must be able to swim.
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
 
 
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Technician 2, Water Quality - Atlantis the Royal

<div>
 ( 17375 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 <ul>
 <li>
 Based in Dubai this role is responsible for supporting, managing existing accounts and developing accounts from the above-mentioned markets and segments
 </li>
 <li>
 Responsible for growing and maintaining share of inbound leisure markets from assigned account base
 </li>
 <li>
 Developing relationships with assigned portfolio
 </li>
 <li>
 Taking an entrepreneurial approach to dynamically leverage trade partnerships
 </li>
 <li>
 Representing Atlantis The Palm and Atlantis The Royal at international trade shows when required
 </li>
 <li>
 Be fully updated with all related sales data and sales action plans, keeping in mind budget expectations, cost of sale and ROI analysis
 </li>
 <li>
 Maintain awareness of current and potential markets/trends/, coordinates all activities to maintain and increase revenue through added business volume and increased rate
 </li>
 <li>
 Procures new and repeat business for the hotel by monitoring contact with tour operators, wholesalers, travel agencies, and professional associations within local, regional and international markets
 </li>
 <li>
 Maintains contact with clients and tour operators through personal sales calls, site inspections, telephone contacts, and written communications
 
 
 </li>
 </ul>
 
 About You
 
 
 
 <ul>
 <li>
 Minimum 2 years&rsquo; experience in a similar role
 </li>
 <li>
 This role requires regular meeting attendance and flexible working hours
 </li>
 <li>
 Excellent English language and grammar skills &ndash; written and verbal
 </li>
 <li>
 Fluency in Spanish will be an advantage
 </li>
 <li>
 Excellent communication skills - written and verbal
 </li>
 <li>
 Excellent and thorough Microsoft Office knowledge with extensive understanding of the use of PowerPoint, Word, Outlook, and Excel
 </li>
 <li>
 Excellent organization skills, with strong attention to detail
 </li>
 <li>
 Able to prioritize and use initiative
 </li>
 <li>
 Able to deal with sensitive and complex situations
 </li>
 <li>
 Self-motivated and career-driven
 
 
 </li>
 </ul>
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Sales Executive, Atlantis Dubai

<div>
 ( 16609 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 The Operations Manager, Wellness and Guest Experience is a results-driven and guest-centric leader responsible for overseeing the daily operations of wellness operations and holistic guest experiences at AWAKEN SPA in Atlantis The Royal. This role combines operational excellence with emotional intelligence to ensure Forbes Five Star service delivery and fosters seamless cross-section collaborations between the Wellness Experience Agents and Wellness Attendants. This pivotal role is responsible for curating seamless and personalised guest journeys across spa, wellness and holistic touchpoints. Person in this role strategically drives team performance whilst maintaining the highest standards in service, compliance and profitability.
 
 
 
 Key Duties And Responsibilities
 
 
 
 Guest Experience leadership:
 
 
 <ul>
 <li>
 Oversee and elevate the end-to-end guest journey across spa, wellness, and holistic services, ensuring Forbes Five-Star service standards are consistently met.
 </li>
 <li>
 Drive personalization by integrating guest preferences, treatment history, and wellness goals into service delivery and post-visit care.
 </li>
 <li>
 Resolve guest concerns and service recovery situations promptly, ensuring satisfaction and brand loyalty.
 
 
 </li>
 </ul>
 
 Wellness Operations Management
 
 
 
 <ul>
 <li>
 Manage the day-to-day operations of spa, wellness, and guest experience departments, ensuring operational efficiency, cleanliness, safety, and luxury ambiance.
 </li>
 <li>
 Oversee scheduling, treatment room utilization, inventory control, and supplier coordination to support smooth and profitable operations.
 </li>
 <li>
 Support seasonal initiatives including wellness events, signature experiences, and cross-promotional programming.
 
 
 </li>
 </ul>
 
 Commercial &amp; Strategic Contributions
 
 
 
 <ul>
 <li>
 Support the Director of Wellness in achieving revenue targets, treatment capture ratios, and retail conversion goals.
 </li>
 <li>
 Implement guest loyalty, upsell, and package strategies to increase average spend per guest.
 </li>
 <li>
 Monitor guest satisfaction scores (e.g., GRI, NPS), analyse trends, and implement corrective actions where necessary.
 </li>
 <li>
 Participate in brand and property-wide initiatives focused on guest experience, wellness innovation, and team engagement.
 
 
 </li>
 </ul>
 Management of Team
 
 
 <ul>
 <li>
 Build and foster collaborative relationships with other departments within the organization to stay informed and abreast of new initiatives, products, and services.
 </li>
 <li>
 Contribute to the preparation of the department budget and monitor the financial performance of a given area versus the budget.
 </li>
 <li>
 Manage the effective achievement of objectives through setting individual objectives, managing performance, developing staff, and providing formal and informal feedback.
 </li>
 <li>
 Manage and inspire a talented and diverse group of colleagues, supporting their development and career growth
 
 
 </li>
 </ul>
 
 About You
 
 
 
 We are looking for candidates who can demonstrate the below:
 
 
 <ul>
 <li>
 Minimum of 5 years of experience as a Spa Manager within a similarly rated property
 </li>
 <li>
 Drive towards quality with keen attention to detail &ndash; and ability to communicate standards clearly to all colleague levels
 </li>
 <li>
 Confidence in handling conflict resolution, service recoveries and generally handling difficult or emotionally charged situations positively and coming to mutual solutions.
 </li>
 <li>
 Highly intuitive and with keen senses, able to think on their feet, decisive and articulate in communication style.
 </li>
 <li>
 Passionate and interested in the Spa, Fitness, Wellness industry
 </li>
 <li>
 Strongbusiness, therapy or fitness background as a requirement.
 </li>
 <li>
 Strong communication, interpersonal and organizational skills
 </li>
 <li>
 Strong leadership qualities, yet able to work independently or as part of a greater collaborative team.
 </li>
 <li>
 Confidence and professionalism in dealing with high profile and/or difficult guests and must be confident in liaising with senior hotel and resort management, owners and government officials.
 </li>
 <li>
 Ability to work under pressure, be used to a high-volume operation, be very hands on, highly visible and approachable
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
 
 
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Operations Manager, Wellness & Guest Experience

<div>
 ( 16713 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world&rsquo;s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 The Manager, Food and Beverage is responsible for implementing the overall strategy of the Food and Beverage department in Atlantis The Royal, managing the operation including but not limited to staffing, financial, marketing initiatives, product innovation, implementing new concepts and departmental KPI&rsquo;s. The primary goal is to maximize sales and revenue through customer satisfaction, employee engagement, innovation and ensuring the continuous development of the restaurant brands.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Oversee and manage the entire Food and Beverage operation in collaboration with the Director and Vice President, Food and Beverage
 </li>
 <li>
 Act as the Business Manager and a Marketing Specialist for the Food and Beverage Department, to ensure that all the outlets operate successfully, in accordance with the standard of the hotel and are individually profitable.
 </li>
 <li>
 Implement effective controls of food, beverage and labor costs among all departments.
 </li>
 <li>
 Maintain high standards of food &amp; beverage quality, service &amp; marketing to maximize profits through outstanding customer service.
 </li>
 <li>
 Regularly review and evaluate the degree of customer satisfaction of the Food &amp; Beverage operations.
 </li>
 <li>
 Assist in the recruiting of high-quality colleagues and manage the development, motivation and retention of colleagues.
 </li>
 <li>
 Develop and implement promotions and strategies in the food and beverage department to assist hotel in achieving food and beverage revenue goals.
 </li>
 <li>
 Assist the Director and Vice President, Food and Beverage to develop and manage the F&amp;B department budget, including both revenues and expenses.
 </li>
 <li>
 Maximize food and beverage sales by identifying and targeting sales opportunities through marketing including promotions and special events.
 </li>
 <li>
 Maintain a positive cost management index for kitchen and restaurant operations.
 </li>
 <li>
 Responsible for handling guest complaints/comments and using them for making improvements.
 </li>
 <li>
 Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
 </li>
 <li>
 Maintain staffing levels (hiring employees and/or scheduling work hours) through effective planning, which will assure the efficient operation of the restaurant in accordance with company policy.
 </li>
 <li>
 Manage conflict and successfully resolve uncomfortable situations with guests, customers, peers, and direct reports.
 </li>
 <li>
 Utilize interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
 </li>
 <li>
 Identify potential or existing operational problems and initiates, develops, and implements appropriate solutions and measure results.
 </li>
 <li>
 Work together with the Training Manager and Outlet Managers to develop and implement effective training programs.
 </li>
 <li>
 Provide the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective
 
 
 </li>
 </ul>
 
 About You
 
 
 
 We're looking for candidates who can demonstrate the below skills and qualities:
 
 
 <ul>
 <li>
 Minimum 3 - 5 years&rsquo; experience in a similar role in a luxury restaurant with direct P&amp;L responsibilities, or an equivalent combination of education and experience
 </li>
 <li>
 Full Service international restaurant experience preferred.
 </li>
 <li>
 Exceptional interpersonal skills and be able to interface effectively with all levels of management
 </li>
 <li>
 Ability to effectively influence through knowledge, relationship management, and trust
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.
 
 
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Manager, Food and Beverage

<div>
 ( 15993 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 A bout The Role
 
 
 
 The main responsibility of this role is to support the Employee Relations team with day to day administrative tasks and attend to all Employee Relations queries. You will also be required to deal with conflict situations in the workplace, exit interviews and minor grievances under the general guidance of Employee Relations Managers and Director.
 
 
 
 Key Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Be the first point of contact for answering general colleague/department queries and to provide assistance on minor queries.
 </li>
 <li>
 Manage the end to end administration process for employee relations related processes.
 </li>
 <li>
 Manage the scheduling of disciplinary enquiries, taking minutes and finalising administration tasks.
 </li>
 <li>
 Maintenance of employee data and personnel records.
 </li>
 <li>
 Generate reports and dashboards on weekly/monthly/yearly/quarterly basis.
 </li>
 <li>
 Conduct exit interviews - managing all surveys and report back to Leadership.
 </li>
 <li>
 Ensure that all Employee Relations forms are up to date well stocked and in compliance with ISO and legislation.
 </li>
 <li>
 Manage scheduling and planning of focus groups, taking minutes and updating the related documents. Scheduling feedback and follow up meetings.
 </li>
 <li>
 Manage and attend to minor grievances and feedback to Leadership.
 </li>
 <li>
 Maintain policy and procedure database/SOPs/trackers and other monitoring and feedback tools.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 We are looking for candidates who can demonstrate the below skills and qualities:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Human Resources, Psychology or related field.
 </li>
 <li>
 Strong administration skills with a great command of MS Office tools and ease in working with various centralized HR systems.
 </li>
 <li>
 At least 2 years of previous experience in a counseling role is a prerequisite.
 </li>
 <li>
 Strong interpersonal skills, effective listening and diplomacy are essential.
 </li>
 <li>
 Ability to deal with challenging situations in a calm, fair and objective manner, staying emotionally strong during difficult conversations.
 </li>
 <li>
 Showing integrity while dealing with various disciplinary cases and ability to lead a discussion while keeping the focus of the conversation on the problem.
 </li>
 <li>
 Being open to constructive criticism and comfortable admitting mistakes.
 </li>
 <li>
 General understanding of UAE labor law.
 
 
 </li>
 </ul>
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Manager, Employee Relations

<div>
 ( 16973 )
 
 
 At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.
 
 
 Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.
 
 
 
 About The Role
 
 
 
 Candidate will be responsible for ensuring healthy and sanitary living conditions for all aquatic animals through the routine maintenance of exhibits, lagoons, and holding pools at the Lost Chambers Aquarium, Dolphin Bay, and Sea Lion Point. Leads and coaches the Scuba Diver team, conducts guest interactive experiences, and supports marine education and conservation initiatives.
 
 
 
 Key Duties &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Implement all policies and procedures as outlined in the Atlantis Dubai Dive Operations Manual.
 </li>
 <li>
 Supervise and maintain exhibits and habitats both above and below water, including cleaning and maintaining windows (buffing), sand, skimmers, grates, walls, and artefact structures.
 </li>
 <li>
 Ensure all guest and back-of-house areas meet high standards of aesthetics, facilities, and housekeeping.
 </li>
 <li>
 Maintain accurate dive logs and records for personal dives, team dives, and guest dive instruction (Discover Scuba, PADI Open Water, and affiliate courses).
 </li>
 <li>
 Act as surface supervisor for divers and respond as first responder during emergencies.
 </li>
 <li>
 Oversee auxiliary dive activities, including sign-holding and underwater feeding, ensuring adherence to standards.
 </li>
 <li>
 Deliver clear, engaging, and informative safety and educational briefings for guests.
 </li>
 <li>
 Maintain and sanitize all personal and guest dive equipment, carrying out necessary repairs and servicing.
 </li>
 <li>
 Manage equipment servicing schedules, monitor inventory levels, and process supply orders.
 </li>
 <li>
 Network with dive agencies and external vendors as needed.
 </li>
 <li>
 Complete administrative tasks related to guest and staff records, logs, and reporting.
 </li>
 <li>
 Liaise with management and front-of-house to coordinate guest programs, handle enquiries, and resolve service issues.
 </li>
 <li>
 Assist with dive-related procurement and understand departmental budgeting processes.
 </li>
 <li>
 Promote a safe, secure, and healthy work environment for both people and animals.
 </li>
 <li>
 Ensure punctuality, proper uniform, and professional guest interaction at all times.
 </li>
 <li>
 Conduct meetings, training sessions, and rescue drills; maintain current first aid and equipment operation certifications.
 
 
 </li>
 </ul>
 
 About You
 
 
 
 Candidate must be a certified PADI Open Water Scuba Instructor or higher, with additional certification as a PADI Emergency First Response Instructor, including oxygen administration, and as a Sea Trek Instructor. Candidate maintains excellent health and physical fitness, demonstrated by successfully passing the annual departmental swim test and a commercial dive medical. With proven supervisory experience, you bring strong leadership skills, a positive attitude, and a solid work ethic, ensuring safety, professionalism, and exceptional guest experiences in every dive operation.
 
 
 Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.
</div>

Assistant Manager, Dive Operations

Join Atlantis Resorts and explore 10   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.