Urwah Admin

Atlantis The Palm

<div></div><div><div>Assistant Manager, Education - Lost Chambers<br>
(17196)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b></div><br>
<div></div>
<div>
Assistant Manager, Education is responsible for overseeing the successful operations and management of the Lost Chambers Aquarium Marine Educator team to deliver conservation education programming to guests using effective communication and delivery methods. The person in this role will ensure frequent and consistent training for self and other team members in order to maintain quality delivery of accurate information in an enthusiastic, educational and fun way. Playing an active role in developing and implementing educational activities and program evaluation in line with the Education Strategy and AZA Standards is a crucial part of the role.</div><br>
<div>
</div><div>Key duties and responsibilities include:</div><br>
<div></div>
<ul>
<li>Interacting with guests and colleagues in an engaging and professional manner, sharing information about marine life and conservation, and ensuring Marine Educators comply to the same</li>
<li>Delivering and delegating the educational programs and marine animal activities upon the needs of the operation, with flexibility to meet needs of small and large groups.
</li><li>Monitoring school and group bookings and ensuring team are briefed to deliver the best guest experience</li>
<li>Liaising closely with Admissions and Dive teams to update Marine Educators on educational programs and tours</li>
<li>Ensuring that Marine Educators maintain and exceed department targets for quality assurance guest satisfaction survey while delivering educational programs
</li><li>Generating reports relating and tracking guest feedback in order to suggest educational programming enhancements and ensure KPI&rsquo;s are met</li></ul><br>
<div></div>
<div><b>
About You</b></div><br>
<div>
</div><div>We&rsquo;re looking for candidates with previous experience in developing and delivering educational programs to various audiences. You should have a bachelor&rsquo;s degree in Biology, Zoology, Marine Science, Communication or related field and be able to demonstrate strong public speaking and interpersonal skills. It is mandatory to have previous experience in guest facing educational capacity within a museum, zoo or aquarium. To succeed in this role you should have the ability to naturally capture your audience&rsquo;s attention and translate scientific data into engaging programs and activities. With at least 2 years in a supervisory role you will comfortably lead a team and formulate expectations, as well as proactively celebrate team&rsquo;s successes and address performance gaps.</div><div></div><div><br>
</div><div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Education - Lost Chambers

<div></div><div><div>Cashier, Lost Chambers<br>
(17134)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b></div><br>
<div></div>
<div>
As a Cashier, you will be responsible for all cash and credit card transactions for sales at the Lost Chambers providing a friendly and informative service about the resort. You will also be involved in promoting the education and conservation efforts of the aquarium.</div><br>
<div></div>
<div><b>
About You</b></div><br>
<div></div>
<div>
As a Cashier, you will enjoy dealing with a variety of guests, representing the Lost Chambers as the first point of contact for the aquarium. You will have prior experience working under pressure within a fast-paced environment, with the ability to handle a high volume of transactions for ticket sales. You will be customer service focused, friendly with a willingness to always assist guests with queries.</div>
<div>
To be successful in this role, you need to have a previous experience handling payments along with upselling. Additionally, you will need to be familiar with the Galaxy system.</div><br>
<div></div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Cashier, Lost Chambers

<div></div><div><div>Assistant Manager, Airport Services<br>
(17117)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About the role</b></div>
<div>
As an Assistant Manager, Airport Services, you will be responsible for team success by agreeing, implementing and monitoring individual and team objectives whilst ensuring company policies, procedures, and brand standards are adhered to. You will ensure team member&rsquo;s uniform and personal appearances are clean and professional, maintain confidentiality of information, and protect company assets, as well as be responsible in helping the operation run smoothly, to help team to work together and get the best results. You will also organize the team and its workload and make sure performance is kept to a really high standard, plus develop the team to ensure delivery of consistent performance, adequate product knowledge and being customer-focused, and understand team member&rsquo;s problems and weaknesses and address them in a courteous and polite manner.</div>
<div><b>
About you</b></div>
<div>
The successful candidate will have a minimum of 2 years' experience in a similar role, and will be efficient with communicating effectively both verbally and in writing, and will have experience enhancing team member&rsquo;s ability to use technical knowledge required for daily operations. You will be able to make effective judgments and decisions required and inspire the team with clear vision and purpose. You will also be able to handle operations under pressure being calm and composed, and identify the steps to be taken to achieve objectives.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Airport Services

<div></div><div><div>Administrator, Talent Acquisition<br>
(17050)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About The Role</b></div><br>
<div></div>
<div>
As an Administrator in Talent Acquisition team you will play an active role in the candidate journey from the interview scheduling up to contract signing. You will support a large recruitment team with high volume hiring and ensure candidates are processed in a timely and professional manner, in line with the company SOPs and local labour law.</div><br>
<div></div>
<div><b>
Key Duties and Responsibilities</b></div><br>
<div></div>
<ul>
<li>Assist with all recruitment related administrative tasks including interview scheduling, document collection and verification, creation of employment contracts</li>
<li>Assist in organizing online and in person recruitment events for local and overseas candidates</li>
<li>Work closely with recruitment agencies on interview sessions scheduling, sharing interview results and successful candidates' document collection</li>
<li>Assist in the coordination of Talent Acquisition projects related to internal policies, tools and processes</li>
<li>Communicate internally and externally with various stakeholders in a friendly and professional manner</li>
<li>Signal any potential compliance breeches and monitor the recruitment data correctness</li>
<li>Ensure that all appropriate correspondence is produced and all records are maintained</li>
<li>Work closely with other HR teams to ensure seamless processing of internal transfers and promotions, monitoring onboarding timelines and streamlining interdivisional processes</li>
<li>Maintain all recruitment related administration issues including invoices, attestations of documents, correspondence with recruitment agencies, medical receipt expense reports etc.</li></ul><br>
<div></div>
<div><b>
About You</b></div><br>
<div></div>
<div>
We are looking for a candidate with previous experience in an administrative role, ideally within a Human Resources environment. To succeed in the role you should be comfortable using MS Office tools, managing your inbox efficiently and learning new applications and systems with ease. You will build relationships within the organisation quickly and communicate with candidates with confidence and enthusiasm.</div><br>
<div></div>
<div>Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Administrator, Talent Acquisition

<div></div><div><div>Assistant Manager, Dive Operations<br>
(16973)</div><br>
<div></div>
<div>At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><br>
<div><br>
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><br>
<div></div>
<div><b>
About the Role</b></div><br>
<div></div>
<div>
Candidate will be responsible for ensuring healthy and sanitary living conditions for all aquatic animals through the routine maintenance of exhibits, lagoons, and holding pools at the Lost Chambers Aquarium, Dolphin Bay, and Sea Lion Point. Leads and coaches the Scuba Diver team, conducts guest interactive experiences, and supports marine education and conservation initiatives.</div><br>
<div></div>
<div><b>
Key Duties &amp; Responsibilities</b></div>
<ul>
<li><div>Implement all policies and procedures as outlined in the Atlantis Dubai Dive Operations Manual.</div>
</li>
<li><div>Supervise and maintain exhibits and habitats both above and below water, including cleaning and maintaining windows (buffing), sand, skimmers, grates, walls, and artefact structures.</div>
</li>
<li><div>Ensure all guest and back-of-house areas meet high standards of aesthetics, facilities, and housekeeping.</div>
</li>
<li><div>Maintain accurate dive logs and records for personal dives, team dives, and guest dive instruction (Discover Scuba, PADI Open Water, and affiliate courses).</div>
</li>
<li><div>Act as surface supervisor for divers and respond as first responder during emergencies.</div>
</li>
<li><div>Oversee auxiliary dive activities, including sign-holding and underwater feeding, ensuring adherence to standards.</div>
</li>
<li><div>Deliver clear, engaging, and informative safety and educational briefings for guests.</div>
</li>
<li><div>Maintain and sanitize all personal and guest dive equipment, carrying out necessary repairs and servicing.</div>
</li>
<li><div>Manage equipment servicing schedules, monitor inventory levels, and process supply orders.</div>
</li>
<li><div>Network with dive agencies and external vendors as needed.</div>
</li>
<li><div>Complete administrative tasks related to guest and staff records, logs, and reporting.</div>
</li>
<li><div>Liaise with management and front-of-house to coordinate guest programs, handle enquiries, and resolve service issues.</div>
</li>
<li><div>Assist with dive-related procurement and understand departmental budgeting processes.</div>
</li>
<li><div>Promote a safe, secure, and healthy work environment for both people and animals.</div>
</li>
<li><div>Ensure punctuality, proper uniform, and professional guest interaction at all times.</div>
</li>
<li><div>Conduct meetings, training sessions, and rescue drills; maintain current first aid and equipment operation certifications.</div></li></ul><br>
<div>
</div><div><b>About You</b></div><div><br>
Candidate must be a certified PADI Open Water Scuba Instructor or higher, with additional certification as a PADI Emergency First Response Instructor, including oxygen administration, and as a Sea Trek Instructor. Candidate maintains excellent health and physical fitness, demonstrated by successfully passing the annual departmental swim test and a commercial dive medical. With proven supervisory experience, you bring strong leadership skills, a positive attitude, and a solid work ethic, ensuring safety, professionalism, and exceptional guest experiences in every dive operation.</div><br>
<div></div>
<div>Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Dive Operations

<div></div><div><div>Assistant Manager, Learning &amp; Development (Learning Design)<br>
(16975)</div><br>
<div></div>
<div>
At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests&rsquo; expectations at every possible turn.</div><div><br>
Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple&rsquo;s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it&rsquo;s our passion.</div><div></div><p><b><br>
About the role</b></p><br>
<p></p>
<p>
We are seeking a driven Assistant Manager with expertise in learning design to join our L&amp;D team. In this role, you will be responsible for creating engaging e-learning content, refining in-person training materials, and developing high quality multimedia learning resources.</p><br>
<div></div>
<div>
If you have a deep interest in instructional design, e-learning, training and curriculum design, this opportunity is for you.</div><br>
<div></div>
<div><b>
Key Duties and Responsibilities</b></div><br>
<div></div>
<ul>
<li>Design and develop instructional materials, including e-learning courses, instructor-led training materials, job aids, and assessments.</li>
<li>Ensure learning materials are learner centered and follow best practices in instructional design and adult learning.</li>
<li>Proficient in multimedia creation and management (video, animation, simulations, and interactive exercises) to enhance learning effectiveness and engagement.</li>
<li>Use data and understand users&rsquo; pain-points to design and develop specific learning experiences that are fundamental to the L&amp;D strategy and help achieve company Key Performance Indicators (KPIs).</li>
<li>Consistently deliver workshops, focus groups, and training sessions to a diverse range of colleagues and stakeholders</li>
<li>Partner with allocated divisions to plan what learning is needed to drive colleague performance and engagement.</li>
<li>Influence Departmental Trainers in allocated divisions to implement upskilling initiatives that are of the highest quality and support them in tracking learning engagement and impact.</li></ul><br>
<div></div>
<div><b>
About You</b></div><br>
<div></div>
<div>
We&rsquo;re seeking candidates with great creative flair and learning design capability. The ideal candidate will have hands-on experience developing e-learning content using design tools such as Articulate 360/storyline, ideally in a large complex organisation. A proactive attitude toward facilitating training sessions is also highly valued.</div><br>
<div></div>
<div>
Our ideal candidate will be genuinely passionate about learning and development, with a warm, approachable demeanour. You should be empathetic to employee needs, attentive, and able to build strong connections across the business.</div><br>
<div></div>
<div>
Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.</div></div>

Assistant Manager, Learning & Development (Learning Design)

Join Atlantis The Palm and explore 6   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.