Qureos Mentor

Atlassian

<div>Overview:

Working at Atlassian
Atlassians can choose where they work &ndash; whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities:

Responsibilities<ul><li>
Responsible for delivering world-class customer support experience through Chat/Email/Phone as the medium of support, with Atlassian</li><li>
Own, troubleshoot, and solve customer technical issues, using collaboration, troubleshooting best practices, and transparency within and across teams</li><li>
Escalate issues in a timely manner according to Standard Operating Procedures</li><li>
Create new knowledge base articles to capture new learning&rsquo;s for reuse throughout the organization.</li><li>
Participate in technical communications within the Technical Support team to share best practices and learn about new technologies</li><li>
Focus on an area of technical specialization and attend technical training.</li></ul>
Competencies<ul><li>
Customer Orientation</li><li>
Effective communication</li><li>
Adaptability</li><li>
Team and Collaborative Working</li><li>
Learning aptitude</li></ul><h2 class="jobSectionHeader">
Qualifications</h2>
Experience<ul><li>
3-5 years of experience in Technical Support, Software Services, and/or system administration for a large end-user community, preferably SaaS products.</li><li>
Has supported customers over chat, email, phone, and screen-shares.</li><li>
Experience working in a high case volume environment and ability to prioritize.</li></ul>
Must-Have Skills:<ul><li>
Demonstrated technical competence with database skills, with the expertise to write and update SQL queries with ease.</li><li>
Experience working with log searching, monitoring, and analyzing machine-generated data via a Web-style interface or similar tools.</li><li>
Experience with APIs and REST calls.</li><li>
Usage of Browser dev tools, HAR File analysis, Splunk.</li><li>
Front-end troubleshooting skills and an understanding of Network terminologies such as DNS, DHCP, Usage of Basic Network troubleshooting commands, SSL, Proxy, Firewalls, and identifying underlying Network issues.</li></ul>
Good to Have Skills:<ul><li>
Good understanding of OAuth-based authentication and other authentication mechanisms such as SSO/SAML.</li><li>
Experience working in a Linux environment.</li><li>
Understanding of mail flow concepts and mail protocols such as SMTP/POP/IMAP</li><li>
Familiarity with Cloud technologies, AWS will be a plus.</li><li>
Experience understanding and supporting Java-based apps, being able to analyze/troubleshoot Stack trace and Java-based exceptions.]</li></ul>
Qualifications:

Benefits &amp; Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.</div>

Support Engineer

<div>Overview:

Working at Atlassian
Atlassians can choose where they work &ndash; whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Responsibilities:

Responsibilities 
As a Senior Data Engineer in the Corporate Data Engineering team, you will have the opportunity to apply your strong technical experience building highly reliable data products. You enjoy working in an agile environment. You are able to take vague requirements and transform them into solid solutions. You are motivated by solving challenging problems, where creativity is as crucial as your ability to write code and test cases. 
On a typical day you will help our partner teams ingest data faster into our data lake, you&rsquo;ll find ways to make our data products more efficient, or come up with ideas to help build self-serve data engineering within the company. Then you will build architect , design, and promote self serve capabilities at scale to help Atlassian grow.
Qualifications 
On your first day, we'll expect you to have:<ul><li>
At least 7+ years of professional experience as a software engineer or data engineer</li><li>
A BS in Computer Science or equivalent experience</li><li>
Strong programming skills (some combination of Python, Java, and Scala)</li><li>
Experience writing SQL, structuring data, and data storage practices</li><li>
Experience with data modeling</li><li>
Knowledge of data warehousing concepts</li><li>
Experienced building data pipelines and micro services</li><li>
Experience with Spark, Airflow and other streaming technologies to process incredible volumes of streaming data</li><li>
A willingness to accept failure, learn and try again</li><li>
An open mind to try solutions that may seem impossible at first</li><li>
Experience working on Amazon Web Services (in particular using EMR, Kinesis, RDS, S3, SQS and the like)</li></ul>
It's preferred, but not technically required, that you have:<ul><li>
Experience building self-service tooling and platforms</li><li>
Built and designed Kappa architecture platforms</li><li>
A passion for building and running continuous integration pipelines.</li><li>
Built pipelines using Databricks and well versed with their API&rsquo;s</li><li>
Contributed to open source projects (Ex: Operators in Airflow)</li></ul>
Qualifications:

Qualifications 
On your first day, we'll expect you to have:<ul><li>
At least 7+ years of professional experience as a software engineer or data engineer</li><li>
A BS in Computer Science or equivalent experience</li><li>
Strong programming skills (some combination of Python, Java, and Scala)</li><li>
Experience writing SQL, structuring data, and data storage practices</li><li>
Experience with data modeling</li><li>
Knowledge of data warehousing concepts</li><li>
Experienced building data pipelines and micro services</li><li>
Experience with Spark, Airflow and other streaming technologies to process incredible volumes of streaming data</li><li>
A willingness to accept failure, learn and try again</li><li>
An open mind to try solutions that may seem impossible at first</li><li>
Experience working on Amazon Web Services (in particular using EMR, Kinesis, RDS, S3, SQS and the like)</li></ul>
It's preferred, but not technically required, that you have:<ul><li>
Experience building self-service tooling and platforms</li><li>
Built and designed Kappa architecture platforms</li><li>
A passion for building and running continuous integration pipelines.</li><li>
Built pipelines using Databricks and well versed with their API&rsquo;s</li><li>
Contributed to open source projects (Ex: Operators in Airflow)</li></ul>
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $175,500 - $229,125
Zone B: $158,400 - $206,800
Zone C: $145,800 - $190,350
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits &amp; Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.</div>

Sr Data Engineer

<div>Overview:

Working at Atlassian
Atlassians can choose where they work &ndash; whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Role
This position will report to the Head of Compliance Risk for the India team and join our growing team within Governance, Risk and Compliance. The team is responsible for compliance, enterprise risk management and business resilience. The Product Compliance team coordinates and guides efforts related to Atlassian cloud compliance (SOC 2, ISO 27001/27018, HIPAA, PCI and C5) and sits within the Trust organisation. You will collaborate with technical leads and subject matter experts to analyse processes, business models, and controls to discover and translate risks, and provide mitigating recommendations to the leadership team. You will drive continuous process improvement, and collaborate with business and technology teams, both internally and externally to implement new solutions.
Responsibilities:
<ul><li>
Design and implement controls and mitigation plans, and lead aspects of their implementation</li><li>
Facilitate reporting on findings, mitigation plans, and controls performance</li><li>
Work with senior management to create their compliance strategy and improve their controls portfolio</li><li>
Identify areas of improvement in facilitating audits with customers to refine the process and respond to customer inquiries promptly</li><li>
Formalise and lead improvements of GRC function operations - processes, metrics, reporting, and analytics</li><li>
Provide regular status updates ensuring everyone is aware of progress and road-blockers</li><li>
Work with product and functional teams to understand and respond to their compliance and assurance needs and concerns</li><li>
Manage compliance related programs including the performance of gap assessments for new compliance frameworks</li><li>
Promote effective teamwork, collaboration, and commitment across the Product Compliance team and the broader organisation</li><li>
Seek opportunities to improve processes and collaboration to increase team output and team health</li><li>
Perform regular risk assessments for your business function</li><li>
Prepare annual audit plans, develop audit direction, and align with stakeholders on audit timetables</li><li>
Develop timeline for internal readiness assessment activities and obtain alignment from all stakeholders</li><li>
Maintain comprehensive documentation of controls, testing procedures, and evidence to support compliance efforts</li><li>
Work closely with internal stakeholders, including product and functional teams, to address architectural, infrastructure, or new services that impact compliance</li><li>
Identify opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of the readiness testing process</li><li>
Develop controls and mitigation plans, and lead aspects of their implementation</li><li>
Work with senior management to improve their controls portfolio</li><li>
Provide regular status updates ensuring everyone is aware of progress and road-blockers</li><li>
Promote effective teamwork, collaboration, and commitment across the Product Compliance team and the broader organisation</li><li>
Seek opportunities to improve processes and collaboration to increase team output and team health</li></ul>
Qualifications:
<ul><li>
Minimum 8+ years of management experience in IT audit, compliance, or a related field</li><li>
Experience with SOC 2, ISO 27001/27018, HIPAA, PCI, C5 and GDPR frameworks and requirements</li><li>
Familiarity with compliance frameworks and standards such as NIST 800-53</li><li>
Experience with the software development business for cloud service providers</li><li>
Experience with Technology Risk Management, Compliance and Information Security</li><li>
Experience with control and risk frameworks, performing compliance and risk assessments, creating controls and overseeing mitigation projects</li><li>
Experience with translating compliance requirements to engineering and product teams</li><li>
Experience with determining scope, timeline creation, complex project tracking, risk management, and process improvement</li><li>
Familiarity with Jira and Confluence</li><li>
Relevant certifications such as CISM, CISA, CISSP, or ISO 27001 Lead Auditor are highly desirable</li></ul>
Our perks &amp; benefits
Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit go.atlassian.com/perksandbenefits to learn more.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.</div>

Principal Risk and Compliance Manager

Senior Principal Software Engineer - Platform Engineering Join to apply for the Senior Principal Software Engineer - Platform Engineering role at Atlassian . Overview Working at Atlassian - Atlassians can choose where they work - office, home, or a combination of the two. This gives Atlassians more control over family, personal goals, and other priorities. We hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually as part of being a distributed-first company. Responsibilities This is a remote role, and with sufficient timezone overlap with the team, we can hire eligible candidates from anywhere in Australia and New Zealand, provided you have eligible working rights. Your future team Our Platform Engineering Organisation is leading some of Atlassian's most exciting and largest transformations that are critical in unleashing the potential of all teams for our customers. We're hiring for Senior Principal Engineers to join our Platform Engineering Organisation, which is spearheading some of Atlassian's most critical and exciting transformations. You will report to the Head of Engineering and solve complex architectural challenges on a global scale. You will bring your expertise to lead multi-year projects that align with key company objectives and directly connect technical solutions to company goals. Inspire innovation by solving complex problems, proposing solutions, and influencing leadership to implement them, while advancing technical evolution and engineering culture across APAC and beyond through collaboration, enhanced architectures, and the adoption of new technologies. What you'll do <ul> <li>Shape the forward-looking technical direction and long-term architecture for pillars in the Platform Organisation </li> <li>Collaborate with product, engineering, and design leaders to influence the broader department-level strategy </li> <li>Ensure that the technical strategy you build is aligned with the technical strategy of Atlassian products and platforms </li> <li>Partner with principal engineers and architects from other teams and guide exploration of large-scale projects spanning multiple teams in Enterprise </li> <li>Propel technical evolution while enhancing the engineering culture across APAC and beyond, promoting cross-team collaboration and delivering measurable results </li> <li>Be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian </li> <li>Mentor, hire and develop other engineers </li> </ul> Qualifications <ul> <li>Minimum of 15 years of hands-on experience in software/technology roles, in Enterprise Products & Solutions in the cloud </li> <li>Proficiency with cloud-native technologies, ideally AWS </li> <li>At least 6 years of experience architecting and implementing multiple features of a SaaS product at a high scale, with reliability of at least 4 nines </li> <li>Experience with building and delivering multi-tenant cloud-native SaaS software </li> <li>Strong understanding of distributed systems, modern cloud-native architectures, and distributed data management </li> <li>Experience communicating updates and resolutions to senior and executive-level stakeholders and other partners to drive the mission forward </li> <li>Passion for maintaining high-quality standards in software development </li> <li>Ability to articulate and pitch a technical vision to stakeholders and balance short- and long-term objectives, focusing on both technical and business outcomes </li> </ul> Our Perks & Benefits At Atlassian offers a variety of perks and benefits to support you, your family and to help you engage with your local community. Our offerings include health coverage, paid volunteer days, wellness resources, and so much more. Visit to learn more. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit Job Details <ul> <li>Seniority level: Mid-Senior level </li> <li>Employment type: Full-time </li> <li>Job function: Engineering and Information Technology </li> <li>Industries: Software Development </li> </ul>

Senior Principal Software Engineer - Platform Engineering

Overview Senior Product Marketing Manager, Security Marketing Sydney, Australia Remote, Remote Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company. This is a remote-first role. To ensure sufficient time zone overlap with global stakeholders, candidates should be based in AEST. As a Senior Product Marketing Manager, Security, you'll be strategic contributor to our go-to-market efforts across our Guard product family and our cloud platform. In this high-impact role, you'll shape our security narrative, specifically the intersection of security & AI, drive awareness of our platform, and launch new features and capabilities while partnering cross-functionally with a range of stakeholder teams. Responsibilities <ul> <li>Develop and execute go-to-market strategies for Guard, AI security capabilities, and the security components of Atlassian's cloud platform </li> <li>Craft compelling messaging and positioning tailored to security & trust personas, highlighting security, compliance, and cloud value. </li> <li>Enable sales teams with effective collateral, training, and tools to drive pipeline and close deals. </li> <li>Conduct customer and market research to inform product direction, messaging, and campaign strategy. </li> <li>Develop high-impact content (presentations, case studies, whitepapers, web copy) for technical and business audiences. </li> <li>Support industry events and customer engagements to build awareness and generate leads. </li> <li>Partner with Demand Generation to design and execute campaigns that drive qualified leads for sales. </li> <li>Collaborate closely with Product Management, Sales, Demand Generation, and Customer Engagement teams to align on strategy and execution. </li> <li>Monitor business health and funnel and regularly report out on performance and impact of your marketing activities. </li> </ul> Perks and Benefits Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. Don't see an exact role match? No problem! Join our Talent Community and stay up-to-date on company and careers updates relevant to your career.

Senior Product Marketing Manager, Security