Qureos Mentor

ATOMLIFE HEALTHCARE AND RESEARCH PRIVATE LIMITED

Job Purpose:To ensure timely collection of outstanding payments from customers, maintain accurate ledger records, and provide effective customer service support related to billing, payments, and account reconciliation.Key Responsibilities:Accounts &amp; Payment Follow-up:<ul><li>Regularly follow up with customers/distributors for outstanding payments.</li><li>Maintain and update outstanding payment trackers and customer ledger records.</li><li>Coordinate with the sales team for payment status, disputes, and pending collections.</li><li>Share regular payment follow-up reports with management.</li><li>Ensure timely posting of receipts and reconciliation of accounts.</li><li>Communicate politely and professionally with customers to resolve billing or payment-related issues.</li><li>Monitor credit days and ensure collections are aligned with agreed terms.</li></ul>Ledger Clearance:<ul><li>Verify and reconcile customer ledgers on a regular basis.</li><li>Resolve mismatches or discrepancies between customer and company accounts.</li><li>Maintain documentation for all cleared payments and adjustments.</li><li>Support internal audits and provide required records promptly.</li></ul>Customer Service:<ul><li>Respond to customer queries related to invoices, statements, and payment status.</li><li>Coordinate with internal departments (Sales, Dispatch, Finance) to resolve issues quickly.</li><li>Maintain good relationships with customers by providing clear communication and timely updates.</li><li>Escalate unresolved issues to the concerned department or management when necessary.</li></ul>Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Commerce / Accounting / Finance.</li><li>0&ndash;3 years of experience in accounts receivable, collections, or customer service (preferred).</li><li>Strong communication and negotiation skills.</li><li>Good knowledge of MS Excel and accounting software (e.g., Tally, Marg ERP).</li><li>Attention to detail and ability to handle multiple accounts efficiently.</li></ul>Performance Indicators:<ul><li>Timely collection of outstanding dues.</li><li>Reduction in overdue accounts.</li><li>Accuracy of ledger reconciliation.</li><li>Customer satisfaction in payment-related communication.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;10,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

Tele Caller Executive- Accounts

The HR and Operations Trainee will support both the Human Resources and Operations departments in daily activities, documentation, coordination, and process improvement. This role is designed to provide hands-on learning in HR practices and operational management while contributing to the company&rsquo;s efficiency and employee engagement.1. Human Resources Responsibilities<ul><li>Assist in recruitment and onboarding: posting job openings, screening resumes, scheduling interviews, and coordinating new employee inductions.</li><li>Maintain employee records, attendance, and leave management in HR systems.</li><li>Support preparation of HR letters, ID cards, and other employee documents.</li><li>Help in planning and executing employee engagement activities and internal communication.</li><li>Assist with performance appraisal data collection and training coordination.</li><li>Maintain confidential HR files and support compliance documentation (PF, ESI, etc.).</li><li>Coordinate with employees for queries related to HR policies and procedures.</li></ul>2. Operations Responsibilities<ul><li>Assist in daily operations coordination between departments.</li><li>Support in inventory tracking, logistics coordination, and vendor management.</li><li>Ensure timely order updates, reporting, and follow-ups with sales or field teams.</li><li>Prepare and maintain MIS reports, trackers, and operational documentation.</li><li>Coordinate with distributors, retailers, or clients (if applicable) for smooth workflow.</li><li>Support the Operations Manager in process audits and workflow optimization.</li><li>Handle administrative tasks, including filing, scheduling, and correspondence.</li></ul>3. Reporting &amp; Documentation<ul><li>Prepare and submit daily, weekly, and monthly reports related to HR and operations.</li><li>Maintain records of staff attendance, training sessions, and performance data.</li><li>Assist in data analysis and presentation for management meetings.</li></ul>4. Learning &amp; Development<ul><li>Participate in structured training sessions across HR, Operations, and Administration.</li><li>Gain hands-on experience with HRMS, ERP, or reporting tools used by the organization.</li><li>Take initiative in identifying process improvements and suggesting practical solutions.</li></ul>Key Skills &amp; Competencies<ul><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and multitasking ability.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint) and Google Workspace.</li><li>Basic understanding of HR and operational workflows.</li><li>Positive attitude and eagerness to learn.</li></ul>Education &amp; Qualification<ul><li>Bachelor&rsquo;s or Master&rsquo;s Degree in HR, Business Administration, or related field.</li><li>Fresh graduates or candidates with 0&ndash;1 year of relevant internship experience preferred.</li></ul>Job Types: Full-time, Permanent, FresherPay: &#8377;15,000.00 - &#8377;20,000.00 per monthBenefits:<ul><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Work Location: In person

HR cum Operations Trainee

Join ATOMLIFE HEALTHCARE AND RESEARCH PRIVATE LIMITED and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

ATOMLIFE HEALTHCARE AND RESEARCH PRIVATE LIMITED

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Tele Caller Executive- Accounts

HR cum Operations Trainee