Qureos Mentor

Attain Finance

<div>Overview:
<p>
Are you ready to make a difference in the world of consumer finance?<br>
<br>
At Attain Finance, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.</p><div>
If you are passionate about Human Resources and you would like to contribute to a superior employee experience, this is the right position for you.</div><div></div><div><br>
In this role, you will oversee the life cycle of our employees globally. You will help guide employees through human resources procedures and answer questions about the organization's policies and various systems</div><div></div><div><b><i><br>
While all qualified applicants will be considered, preference may be given to candidates located near one of our offices in Greenville, SC or Wichita, KS to support in-person training and collaboration.</i></b></div>
Responsibilities:<div></div><div><b><br>
What you will be doing:</b></div><ul><li>
Processing changes in the life cycle of an employee including but not limited to, onboarding new hires, promotions, and transfers in our HRIS (ADP)</li><li>
Preparing and ensuring all employee records are maintained and updated with new hire information, changes in job/employment status, performance evaluations, etc</li><li>
Responding to employee and leader inquiries in a timely and professional manner while facilitating a superior employee experience</li><li>
Identifying common inquiries from employees and leaders and suggesting process improvements and/or additional job aids and communications to address root causes</li><li>
Prioritizing issues and escalating as needed</li><li>
Assisting other members of the HR team, as needed, with various projects including benefit re-enrollment, annual review cycle, reporting &amp; analytics, recruitment, employee relations, etc.</li><li>
Remaining up to date on company compliance/policy changes and employment labor standards</li><li>
Processing unemployment claims and employment verifications in a timely manner</li><li>
Creating scheduled and ad-hoc reporting as needed</li></ul>
Qualifications:
<div><b>
What you should have:</b></div><ul><li>
High school diploma, with minimum 2 years of experience</li><li>
Associates Degree in Human Resource Administration or related field preferred</li><li>
2 years&rsquo; experience in Human Resources, payroll, or records management preferred</li><li>
Computer proficiency; specifically using Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook</li><li>
Proficiency with HR software systems, preferably ADP</li><li>
Data-driven mindset with strong analytical and problem solving skills</li><li>
Possesses a customer-service-oriented mindset</li><li>
Strong interpersonal and communication skills, both verbal and written</li><li>
Ability to multitask, effectively manage time and meet or beat daily and monthly deadlines</li><li>
Exceptional organizational and prioritization skills and attention to detail</li><li>
Ability to work effectively with remote employees</li></ul><div><b>
Base Hourly Rate:</b> $20.00 - $27.00 USD</div><div></div><div><br>
The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.<br>
<br>
All full-time salaried employees are eligible for the following benefits, starting on day one: Flexible Paid Time Off Program, Medical, Dental, Vision, Life Insurance, Disability, and other voluntary coverages. You will also be eligible to participate in our 401k program, starting on the first of the month following 30 days of employment with a company match.<br>
<br>
This employer participates in E-Verify for US-based hires.<br>
<br>
#AttainFinance #ATTAINRP</div>
EEO Statement:
<div>
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money&reg;, LendDirect&reg;, Heights Finance, Southern Finance, Covington Credit, Quick Credit, and First Heritage Credit) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.<br>
<br>
<b>Notice to Attain Finance job applicants: </b>Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinace.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.</div></div>

HR Administrator

<div>Overview:
<p><b>
If you're seeking more than just a job, join Heights Finance and kickstart your career</b>!</p><p></p><p><br>
Are you ready to make a difference in the world of consumer finance? At Heights Finance, a proud member of the Attain Finance family, we bring over 50 years of expertise in providing credit solutions across the U.S. and Canada. Our deep roots in the financial industry have empowered us to develop convenient, easily accessible financial services that meet our customers' growing needs.</p><p></p><p><br>
Join a leading consumer credit lender that thrives on innovation and collaboration, where your contributions are truly valued. As part of Attain Finance, our portfolio includes distinguished brands like Cash Money&reg;, LendDirect&reg;, Heights Finance. Each brand is constantly evolving to better serve our customers.</p><p></p><p><br>
Be part of a dynamic team that is shaping the future of consumer finance. Apply today!</p><div></div><p><b><br>
Stories of Success</b></p><div><i>
&quot;I joined Heights Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this role would pave the way for a fulfilling career! Heights Finance genuinely values its team members and takes pride in promoting from within. Today, I am proud to serve as a District Manager, a position I moved into in 2021 &ndash; Also, a testament to the growth opportunities the company provides. The company offers excellent benefits, a set schedule that promotes work-life balance, and supportive leadership that ensures every team member feels valued. The company, also fosters an open culture, encouraging team members to share their ideas and suggestions. I truly love working here and am grateful for the incredible opportunities Heights Finance has provided.&quot;</i></div><p>
~ Ashley S., District Manager - Alabama</p><p><i>
&quot;Since joining Heights Finance as a Branch Manager in 2013, I have enjoyed the benefit of internal transitions and promotions on multiple occasions. Transitioning from my original branch to a larger branch in a different demographic, to a middle-sized branch in a combination of demographics, assisted me with being prepared to take the next step in my career. As a result, of these experiences, I was qualified for a District Manager position in 2021. In 2024, I made a career change and with the support of my VPO, I was able to move into an Operations Trainer. During each transition, my supervisors worked to ensure I had the training, tools, and support needed to be successful and the level of camaraderie amongst my peers was unparalleled.&quot;</i></p><p>
~ Jessica W., Operations Trainer - United States</p>
Responsibilities:
<p>
As a <b>Consumer Loan Specialist</b>, you&rsquo;ll be at the heart of our customer experience&mdash;delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. This is more than just a job&mdash;it&rsquo;s a chance to grow your career, make a difference, and be rewarded for your success.</p><p></p><p><br>
If you're a motivated, customer-focused professional with a passion for helping others and a drive to succeed, we want to hear from you. Join our team and let&rsquo;s achieve success together!</p><ul><li><b>
Deliver Exceptional Service:</b> Provide outstanding support to both new and existing customers, guiding them through the loan process with care and professionalism.</li><li><b>
Drive Sales Growth:</b> Use consultative sales techniques to educate customers on financial products and services, identifying opportunities to upsell and cross-sell.</li><li><b>
Engage Customers:</b> Manage inbound calls with confidence and make proactive outbound calls to attract new business and promote our offerings.</li><li><b>
Support Delinquency Management:</b> Collaborate with customers on past-due accounts, offering solutions and working toward resolution.</li><li><b>
Learn and Grow:</b> Participate in a hands-on training program with one-on-one mentoring to build your skills and confidence.</li><li><b>
Ensure Compliance:</b> Follow all regulatory guidelines and company policies to protect customer information and company assets.</li></ul><p></p><p><br>
This is your opportunity to build a rewarding career with a company that values your contributions and supports your growth.</p>
Qualifications:
<p>
We&rsquo;re looking for individuals who are passionate about customer service, eager to learn, and ready to grow in a fast-paced, team-oriented environment.</p><ul><li><b>
Customer Focus:</b> A genuine desire to help others and provide top-tier service in every interaction.</li><li><b>
Sales Mindset:</b> Confidence in promoting products and services that meet customer needs.</li><li><b>
Strong Communication:</b> Excellent verbal and written communication skills, with the ability to build rapport quickly.</li><li><b>
Problem-Solving Skills:</b> Ability to think on your feet and offer creative solutions to customer challenges.</li><li><b>
Adaptability:</b> Willingness to learn new systems and processes in a dynamic environment.</li><li><b>
Team Player:</b> A collaborative spirit with a desire to contribute to team success.</li><li><b>
Educational Background:</b> High School diploma or equivalent required; college coursework or degree is a plus.</li><li><b>
Industry Experience:</b> Experience in customer service, sales, or consumer finance is preferred but not required&mdash;we&rsquo;ll train the right candidate!</li></ul><div></div><div><b><br>
Work Location:</b> 211 Highland Square, Crossville, TN 38555</div><div></div><div><b><br>
Hours</b>: Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons</div><div></div><div><b><br>
Hourly:</b> $15.25 - $21.75</div><div></div><div><i><br>
The base hourly range represents the low and high end of the anticipated hourly range for this position based on the state average. The actual base hourly offered for this full-time position will be determined by various factors, including but not limited to, location, skills, knowledge, competencies, and experience.</i></div><div></div><div><i><br>
All full-time employees are eligible for benefits, starting day one: Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company&rsquo;s 401(K) program with company match, 30 days post hire, starting on the 1st of the month.</i></div><div></div><div><i><br>
Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.</i></div><div></div><div><i><br>
This employer </i><i>participates</i><i> in E-Verify for US-based hires.</i></div><div></div><div><i><br>
#LI-Onsite</i></div><div><i>
#HeightsFinance</i></div><div><i>
HFCLP</i></div><div></div><div><b><br>
Key Words: </b>Customer Service, Loans, Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections</div>
EEO Statement:
<div><i>
Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money&reg;, LendDirect&reg;, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline. Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.</i></div><div></div><div><b><i><br>
Notice to Attain Finance job applicants:</i></b><i> Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in @attainfinance.com, @curo.com, @first-heritage.com, @heightsfinance.com, and @cashmoney.ca.</i></div></div>

Consumer Loan Specialist

Join Attain Finance and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Attain Finance

ABOUT_COMPANY

HR Administrator

Consumer Loan Specialist