Qureos Mentor

Auburn Marriott Opelika Resort & Spa at Grand National

<div><p>As a member of our hospitality team, the primary responsibility of a Spa Concierge is to provide exceptional customer service and serve as the initial point of contact for guests visiting the spa. This role plays a crucial role in creating and maintaining a warm and welcoming atmosphere, ensuring that guests feel valued and well taken care of throughout their spa experience. The key responsibility of this role is to maintain a high level of organization and efficiency and accurately schedule and coordinate appointments for various spa services, taking into account the guests' preferences and requirements. This role contributes to the overall success of the spa by ensuring that guests have a pleasant and rejuvenating experience.</p>
<ul>
<li>Warmly greet each guest upon arrival at the spa and offer them a beverage to enhance their experience.</li>
<li>Provide comprehensive information about the spa's services, treatments, classes, and activities, ensuring guests are well-informed and can make informed choices.</li>
<li>Follow established procedures for different types of guests, including a la carte hotel guests, day package guests, conference groups, spa packages, and members.</li>
<li>Schedule appointments for all spa services using the Pro Solutions scheduling program and effectively communicate any add-ons or modifications to the treatment staff.</li>
<li>Thoroughly explain ticketing procedures to guests, including how the bill will be settled, ensuring clear understanding and satisfaction.</li>
<li>Provide detailed information about the gratuity system to guests, ensuring transparency and appropriate tipping practices.</li>
<li>Maintain accurate and organized daily records, paying attention to detail and ensuring information is neatly recorded.</li>
<li>When handling programming duties for Spa Program and Day Program guests, allocate sufficient time and demonstrate patience to create a special and personalized experience for these guests.</li>
<li>Strictly adhere to all cash, credit, and billing procedures established by the Accounting department, ensuring accuracy and compliance.</li>
<li>Follow proper cash handling procedures, including opening, closing, cashing out, and balancing registers, ensuring financial integrity.</li>
<li>Perform all necessary transactions for hotel charges and credit card charges accurately and in a timely manner.</li>
<li>Maintain clean and professional workstations, staff areas, and guest schedules, ensuring a professional and organized environment at all times.</li>
</ul>
<p>As a part-time employee with The Spa at Grand National and PCH Hotels &amp; Resorts, you have access to an extensive list of benefits including;</p>
<ul>
<li>Discounts at PCH properties, including Restaurant, Retail, Spas, and Hotel Stays!!!!</li>
<li>Deeply discounted golf at all Robert Trent Jones Golf Trail facilities</li>
<li>Worldwide hotel discounts through Marriott</li>
<li>Tuition reimbursement</li>
<li>And much more!</li></ul></div><p></p>

Spa Concierge- Part Time (Weekends Required) $12/hr

<div><p>As a member of our hospitality team, the primary responsibility of a Bartender is to deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for checking customers' identification to ensure they meet the legal drinking age, preparing cocktails and serving wine, draught, or bottled beer, and maintaining inventory and supplies at the bar. A crucial part of this role is to assess guest needs and preferences, make recommendations for food and drinks, and offer daily specials.</p>
<ul>
<li>Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.</li>
<li>Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.</li>
<li>Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.</li>
<li>Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.</li>
<li>Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.</li>
<li>Promote daily specials and highlight unique offerings to enhance the guest experience.</li>
<li>Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.</li>
<li>Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.</li>
<li>Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.</li>
<li>Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.</li>
<li>Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.</li>
<li>Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.</li>
<li>Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.</li>
<li>Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.</li>
<li>Accurately report gratuities according to company guidelines and federal law.</li>
<li>Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.</li>
</ul>
<p><i>As a part of the PCH Hotels &amp; Resorts portfolio, Grand National part-time associates enjoy a wide array of perks and discounts, including:</i></p>
<ul>
<li>Hotel, F&amp;B, golf, spa and retail discounts throughout the company properties</li>
<li>Worldwide travel discounts through Marriott</li>
<li>Tuition reimbursement to continue your education or professional development</li>
<li>And much more!</li>
</ul>
<p>Join the PCH Hotels &amp; Resorts team, where we believe in providing &quot;hospitality with heart &amp; soul&quot;</p></div><p></p>

Banquets Bartender- On-Call

<div><p>Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with busing tables when necessary and must strive for finer points of service such as making sure that the water glasses are filled, that the table is free from dirty dishes, etc. Exercises positive warm hospitality. Maintains knowledge of food items. Must have excellent communication and guest relations skills.</p>
<ul>
</ul><p><i>As a part of the PCH Hotels &amp; Resorts portfolio, Grand National part-time associates enjoy a wide array of perks and discounts, including:</i></p>
<ul>
<li>Hotel, F&amp;B, golf, spa and retail discounts throughout the company properties</li>
<li>Worldwide travel discounts through Marriott</li>
<li>Tuition reimbursement to continue your education or professional development</li>
<li>And much more!</li>
</ul>
<p>Join the PCH Hotels &amp; Resorts team, where we believe in providing &quot;hospitality with heart &amp; soul&quot;</p></div>

AM Server- Part Time

Join Auburn Marriott Opelika Resort & Spa at Grand National and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Auburn Marriott Opelika Resort & Spa at Grand National

About Company

Spa Concierge- Part Time (Weekends Required) $12/hr

Banquets Bartender- On-Call

AM Server- Part Time