Qureos Mentor

Auburn Marriott Opelika Resort & Spa at Grand National

<div>Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with busing tables when necessary and must strive for finer points of service such as making sure that the water glasses are filled, that the table is free from dirty dishes, etc. Exercises positive warm hospitality. Maintains knowledge of food items. Must have excellent communication and guest relations skills.
<ul>
</ul>As a part of the PCH Hotels &amp; Resorts portfolio, Grand National part-time associates enjoy a wide array of perks and discounts, including:
<ul>
<li>Hotel, F&amp;B, golf, spa and retail discounts throughout the company properties</li>
<li>Worldwide travel discounts through Marriott</li>
<li>Tuition reimbursement to continue your education or professional development</li>
<li>And much more!</li>
</ul>
Join the PCH Hotels &amp; Resorts team, where we believe in providing &quot;hospitality with heart &amp; soul&quot;
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities 
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.</div>

AM Server- Part Time

<div>
 As a member of our hospitality team, the primary responsibility of a Front Desk Clerk is to provide smooth guest arrival and departure procedures while maintaining high hospitality standards. This role is responsible for verifying the accuracy of room blocks, pre-registration, and pre-assignment of rooms, and properly assigning rooms based on room location, rate, guaranteed room types, Marriott Reward Members, or group status. This role also plays a vital role in handling guest concerns in a professional and timely manner, to find appropriate solutions and ensure guest satisfaction. The ability to empathize with guests and take swift action will contribute to creating a positive and memorable experience.
 
 
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 Warmly greets guests in a professional and hospitable manner, creating a welcoming atmosphere upon arrival.
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 Skillfully assign rooms based on room location, rate, room selling strategies, guaranteed room types, Marriott Reward Members, or group status, ensuring optimal guest experience.
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 Issue room keys and provide escort instructions to the Bellhop for smooth guest arrivals.
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 Knowledgeably respond to guest inquiries about hotel services, registration, local amenities, entertainment options, and travel directions, providing helpful recommendations.
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 Maintain up-to-date knowledge of groups or events in-house and current local events, ensuring guests are well-informed about relevant activities.
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 Understand qualified discounts, their availability, and the proper application of vouchers for eligible guests.
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 Handle future and same-day reservations efficiently, accommodating walk-in guests with professionalism and attention to detail.
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 Conduct guest check-ins and check-outs in a knowledgeable, efficient, friendly, and professional manner, ensuring a smooth process for guests.
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 Assist guests with the use of safe deposit boxes at the Front Desk, ensuring the security and confidentiality of their belongings.
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 Accurately post, correct, or adjust charges to guest accounts as necessary, maintaining precise records.
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 Be well-versed in hotel credit, cash-in-advance, and check-cashing procedures, adhering to established policies.
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 Maintain and complete Front Desk reports thoroughly, ensuring accurate and timely documentation.
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 Handle cash transactions with accuracy and integrity, following cash handling procedures meticulously.
 
 
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 Why You&rsquo;ll Love Working Here
 
 
 
 
 Comprehensive Benefits
 
 
 
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 Medical, dental, and vision coverage, including FSA and HSA options
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 401(k) with company match
 
 
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 Exceptional Travel &amp; Lifestyle Perks, and a commitment to your growth
 
 
 
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 Hotel discounts across Marriott&rsquo;s global network
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 Discounts on dining, golf, spa services, and retail across PCH properties
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 Tuition reimbursement up to $2,500 per year
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 Extensive leadership and professional development opportunities
 
 
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 </ul>
 
 A Culture That Values People
 
 
 
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 Collaborative leadership environment
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 Supportive teams that celebrate success together
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 Opportunities to make a meaningful impact on guest and associate experiences
 
 
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 If you enjoy
 
 analyzing trends, shaping strategy, and helping a resort perform at its best
 
 , this is a role where your work truly matters.
 
 
 
 We&rsquo;d love to connect and explore how your expertise can contribute to the continued success of the Auburn Marriott Opelika Resort &amp; Spa at Grand National.
 
</div>

Front Desk Clerk- Full Time- AM/PM Flexibility (Weekends Required)

<div>As a member of our hospitality team, the primary responsibility of a Bartender is to deliver exceptional customer service in the hotel's Bar, Pool, and Restaurant outlets by creating and serving a variety of cocktails and drinks. This role is essential for creating a positive and enjoyable bar experience for our guests by creating a positive first impression with a warm smile and addressing guests by name whenever possible. This role is responsible for checking customers' identification to ensure they meet the legal drinking age, preparing cocktails and serving wine, draught, or bottled beer, and maintaining inventory and supplies at the bar. A crucial part of this role is to assess guest needs and preferences, make recommendations for food and drinks, and offer daily specials.
<ul>
<li>Prepare a wide range of alcoholic and non-alcoholic beverages, ensuring accurate recipes and proper presentation.</li>
<li>Serve wine, draught or bottled beer, and other beverages responsibly, checking customers' identification to confirm they meet the legal drinking age.</li>
<li>Maintain a well-organized bar inventory and ensure an adequate supply of supplies for smooth operations.</li>
<li>Engage with customers in a friendly and professional manner, taking their orders and serving snacks and drinks promptly.</li>
<li>Evaluate customers' preferences and needs to provide personalized recommendations for food and drinks.</li>
<li>Promote daily specials and highlight unique offerings to enhance the guest experience.</li>
<li>Prioritize exceptional customer service, focusing on guest satisfaction and ensuring a pleasant and memorable visit.</li>
<li>Adhere to all food and beverage regulations, including responsible alcohol service and safety guidelines.</li>
<li>Actively participate in daily stand-up meetings to stay informed about specials, promotions, and any relevant updates.</li>
<li>Handle orders and requisitions of liquors and supplies to maintain a well-stocked and appealing bar display.</li>
<li>Prepare garnishes for drinks, ensuring attractive and visually appealing presentations.</li>
<li>Maintain cleanliness and hygiene standards by wiping all surfaces nightly and cleaning the floors regularly.</li>
<li>Proactively take out trash as needed throughout the night to maintain a clean and organized workspace.</li>
<li>Assist with monthly inventory counts to keep track of stock levels and identify any discrepancies.</li>
<li>Accurately report gratuities according to company guidelines and federal law.</li>
<li>Observe and comply with all requirements, training, and restrictions set forth by the Alcohol Beverage Control (ABC) board to ensure strict adherence to alcohol service regulations.</li>
</ul>
As a part of the PCH Hotels &amp; Resorts portfolio, Grand National part-time associates enjoy a wide array of perks and discounts, including:
<ul>
<li>Hotel, F&amp;B, golf, spa and retail discounts throughout the company properties</li>
<li>Worldwide travel discounts through Marriott</li>
<li>Tuition reimbursement to continue your education or professional development</li>
<li>And much more!</li>
</ul>
Join the PCH Hotels &amp; Resorts team, where we believe in providing &quot;hospitality with heart &amp; soul&quot;</div>

Banquets Bartender- On-Call

<div>Maintains high service standards, handles cashiering responsibilities and check control procedures. Serves all food and beverage items according to use records and established procedures. Assists with busing tables when necessary and must strive for finer points of service such as making sure that the water glasses are filled, that the table is free from dirty dishes, etc. Exercises positive warm hospitality. Maintains knowledge of food items. Must have excellent communication and guest relations skills.
<ul>
</ul>As a part of the PCH Hotels &amp; Resorts portfolio, Grand National part-time associates enjoy a wide array of perks and discounts, including:
<ul>
<li>Hotel, F&amp;B, golf, spa and retail discounts throughout the company properties</li>
<li>Worldwide travel discounts through Marriott</li>
<li>Tuition reimbursement to continue your education or professional development</li>
<li>And much more!</li>
</ul>
Join the PCH Hotels &amp; Resorts team, where we believe in providing &quot;hospitality with heart &amp; soul&quot;</div>

Join Auburn Marriott Opelika Resort & Spa at Grand National and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Auburn Marriott Opelika Resort & Spa at Grand National

About Company

AM Server- Part Time

Front Desk Clerk- Full Time- AM/PM Flexibility (Weekends Required)

Banquets Bartender- On-Call

AM Server- Part Time