Qureos Mentor

Audemars Piguet

<div>Company Description 
The present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.
If this journey inspires you, come chart your own path within our family and let&rsquo;s continue creating the extraordinary. Together, let's write the next chapter of your career! 
Job Description 
Principal mission
As a Boutique Admin, you take a role in the success of the boutique by providing organizational and administrative support. You execute all tasks and activities that are assigned to you efficiently within the given time frames. You demonstrate autonomy and act as a person of reference for all subjects related to logistics and administration with the affiliate.
Responsibilities
AP Brand and Watch Industry Proficiency<ul><li>
Demonstrate mastery of AP brand fundamentals, our rich history and heritage, as well as the specificities of our watch collections, watch references, their main features, prices, and sales pitches in order to convey the uniqueness of our brand to new and existing clients</li><li>
Stay up-to-date on competitor's products and industry trends in order to provide valuable insights to clients and guide them in making informed purchasing decisions</li><li>
Proactively enhance your knowledge and skills by staying abreast of evolving industry trends and best practices</li></ul>
Business Performance and Development<ul><li>
Maintain proper documentation of boutique operations while seamlessly coordinating staff schedules and events</li><li>
Lead and coordinate all financial transactions within the boutique, acting as the central liaison between the boutique and the finance team</li><li>
Serve as the operational control tower for financial reporting to ensure accuracy, compliance, and seamless communication across departments</li><li>
Proactively monitor system performance, resolve transactional issues, and uphold operational excellence at every customer touchpoint</li><li>
Oversee the boutique&rsquo;s procurement and inventory with precision ensuring optimal stock levels, timely replenishments, and accurate record-keeping</li><li>
Maintain consistent and professional communication with all service providers to ensure flawless boutique functionality and uninterrupted operations</li><li>
Oversee the reception of deliveries with precision and care, ensuring each item aligns with purchase orders and Brand specifications</li><li>
Uphold best practices of product storage, display transitions, and inventory audits in alignment with the Brand&rsquo;s operational standards</li><li>
Manage incoming boutique calls, delivering courteous and brand-aligned customer service with every interaction</li><li>
Master the different technical and IT applications related to all Aftersales operations (M3, CRM, CS Workflow etc)</li><li>
Facilitate seamless and precise coordination with different stakeholders (CS centers, boutiques, Local affiliates and HQ team)</li><li>
Contribute to maintain store&rsquo;s appearance</li></ul>
Operational Excellence<ul><li>
Stay up-to-date and ensure full compliance with AP company policies and internal procedures in regards to IT tools, security, retail operations, administration and data protection regulations</li><li>
Adhere to AP Dress Code and Grooming Guidelines, and ensure your behaviors are aligned with the group standards ensuring you are role models in the Luxury industry</li><li>
Work closely with the rest of the team to ensure that all operational tasks are completed on time and to a high standard</li></ul>
Ensure that all actions, transactions, and decisions are in line with AP company practices and legal requirements. Work with transparency, integrity and respect for people and company property. Take accountability for all your actions. 
Qualifications 
<ul><li>
Minimum of 1-3 years of experience in a high-end Retail environment, luxury watch industry is a plus</li><li>
Proven proficiency in operating complex retail management systems and point-of-sale software</li><li>
Fluent English language skills are a must, Arabic a plus</li><li>
Great sense of initiative</li><li>
Excellent interpersonal and organizational skills</li><li>
Exemplary verbal and written communication</li><li>
Ability to multi-task in a fast-paced environment</li><li>
Meticulous attention to detail</li></ul> 

Additional Information 
Audemars Piguet offers a competitive and comprehensive compensation and benefits package.
Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.</div>

Boutique Admin (Emirati National)

Company DescriptionThe present and future of Audemars Piguet are built on the invaluable contributions of all our talents. Inspired by the wealth of our past, we are excited about the endless possibilities that our future holds. Together, we are resolutely forward-thinking and strive for excellence in all areas of our business.If this journey inspires you, come chart your own path within our family and let s continue creating the extraordinary. Together, let's write the next chapter of your career!Job DescriptionBusiness Performance Ensure implementation of retail routines, checks and controls through boutique visits, reporting production and analysis Under the leadership of the Head Retail Control, act as an active member of the retail controllers  network by exchanging good practices with your peers, supporting affiliates and fostering alignment across the organization Contribute to the company s effort to simplify and streamline processes Be the first advisor of the Regional and/or Country General Manager and act as a reference for Retail Control with the various relevant functions within affiliates (e.g. CRM, Commercial, Finance, etc.) as well as Headquarters (e.g. Retail Operations, CRM, Retail Excellence and Training, Hospitality, Commercial Finance, Risk and Compliance, Internal Audit), thereby enhancing a continuous improvement culture and fostering brand equityBoutique Daily Operations and Control Conduct Boutique/House visits and perform regular reviews of boutiques  controls (e.g. inventory management and cycle counts, physical security, payment means, etc.) in order to ensure that retail policies, procedures and processes are adhered to Identify gaps and needs for training and re-enforcements Keep all team members informed of AP processes and procedures ensuring all are well understood, implemented, and followed Draft post visit report highlighting discrepancies and red flags as well as corrective measures and distribute to all relevant stakeholders Update and amend business controls leveraging on (new) systems and related functions (Retail, Finance, HR, Compliance, etc.) when necessaryReporting and Communication Review, collect and generate data/dashboards, in line with HQ reporting requirements, in order to provide transparency on potential discrepancies, anomalies and/or red flags and help monitor daily business operations effectively and efficiently (e.g. daily, weekly or monthly reporting on store s inventory management, sales transactions, deposits and payment means). Review top clients, customers  journeys, and ensure that background checks (KYCs, AML forms etc.) have been conducted and taken into account Report and provide updates on boutique performance to local management and Global Head Retail Control Ensure timely follow-up and implementation of the corrective actions Report progress and status of completion to local Management and to the Head Retail ControlQualificationsStrong analytical skills, critical thinking and orientation to details and ability to make decision and escalate issues are a mustStrong communication skills (written and oral) and interpersonal skills. Ability to pass on critical messages in a diplomatic mannerStrong team player with experience in a multicultural/international environmentMinimum of 4 or 5 years of experience, you have been a team leader in internal control, compliance and/or internal audit engagements with a proven knowledge and track record within a large retail / luxury companyAlternatively, you bring a comparable experience gained within a Retail / Luxury organizationIntegrity and trust are among your core valuesProficiency in English is a must. Arabic is a plusPowerful Office Software with outstanding Excel CapabilitiesAdditional InformationAudemars Piguet offers a competitive and comprehensive compensation and benefits package.Audemars Piguet is an equal opportunity and affirmative action employer. Audemars Piguet hires without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Retail Controller

Join Audemars Piguet and explore 2   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Audemars Piguet

ABOUT_COMPANY

Boutique Admin (Emirati National)

Retail Controller