Qureos Mentor

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title: National Sales Manager
 
 
 
 
 Reports To:
 
 BU Director - Central Middle East (CME)
 
 
 
 Function:
 
 Sales
 
 
 
 Location:
 
 KSA
 
 
 
 Grade / Level:
 
 To be confirmed
 
 
 
 
 
 
 Operating Context
 
 
 
 The National Sales Manager operates within the Central Middle East (CME) Business Unit, led by the BU Director &ndash; CME, who has end-to-end accountability for Sales &amp; commercial performance across KSA, Kuwait, Jordan, and Bahrain.
 
 
 Within this structure, KSA represents the most value-significant and operationally complex market, characterized by:
 
 <ul>
 <li>
 Multi-branch distribution network with diverse channel mix (MT, TT, Discounters, OOH, Wholesale)
 </li>
 <li>
 High competitive intensity and margin pressure
 </li>
 <li>
 Increasing governance requirements on pricing, trade investments, and AR control
 </li>
 <li>
 Elevated operational complexity across depots, fleets, and credit exposure
 </li>
 <li>
 Strong need for execution discipline and cost optimization
 </li>
 </ul>
 
 The National Sales Manager role is a critical commercial leadership position responsible for translating BU strategy into disciplined execution across Countries and branches / depots.
 
 
 The role carries full national accountability for volume, value, profitability, operational efficiency, and governance compliance. Success depends on structured performance management, rigorous financial control, and strong frontline leadership &mdash; not just topline growth
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The National Sales Manager is responsible for driving profitable regional (CME) growth by leading operations, optimizing sales and execution with distribution and ensuring strong commercial governance across all regions.
 
 
 The role owns national sales performance (Volume, NSR, GP, NP), strengthens operational efficiency, controls AR exposure, builds frontline capability, and ensures full compliance with company standards and regulatory requirements
 
 
 
 
 
 
 Key Roles &amp; Responsibilities
 
 
 
 
 1. National Commercial Strategy &amp; P&amp;L Ownership
 
 
 <ul>
 <li>
 Translate BU strategy into actionable national sales plans.
 </li>
 <li>
 Own national P&amp;L covering Volume, NSR, GP, NP, trade investments, and cost-to-serve.
 </li>
 <li>
 Balance growth ambition with margin protection and working capital discipline.
 </li>
 </ul>
 
 
 2. Revenue Growth &amp; Product Mix Optimization
 
 
 <ul>
 <li>
 Drive achievement of budgeted volume and value targets across all channels.
 </li>
 <li>
 Optimize profitable product mix and pricing realization.
 </li>
 <li>
 Identify and unlock new business development opportunities.
 </li>
 </ul>
 
 
 3. Regional Operational Leadership
 
 
 <ul>
 <li>
 Oversee performance of Regions and branches under responsibility.
 </li>
 <li>
 Set clear KPIs and performance objectives for Regional Manager, and Branch Managers.
 </li>
 <li>
 Monitor daily operations, ensuring alignment with regional targets.
 </li>
 <li>
 Continuously evaluate operational efficiency and cost-effectiveness.
 </li>
 </ul>
 
 
 4. Sales &amp; Distribution Excellence
 
 
 <ul>
 <li>
 Implement sales, distribution, and execution standards aligned with BU direction.
 </li>
 <li>
 Ensure distribution targets are achieved by category and geography.
 </li>
 <li>
 Drive execution compliance through structured market visits and audits.
 </li>
 </ul>
 
 
 5. Financial Governance &amp; AR Control
 
 
 <ul>
 <li>
 Monitor AR KPIs and maintain healthy cash-credit ratios.
 </li>
 <li>
 Ensure disciplined trade investment governance and budget control.
 </li>
 <li>
 Strengthen financial compliance and internal control measures across branches.
 </li>
 </ul>
 
 
 6. Capability Building &amp; Performance Management
 
 
 <ul>
 <li>
 Coach and develop frontline leadership teams.
 </li>
 <li>
 Conduct structured performance reviews and corrective action planning.
 </li>
 <li>
 Build a culture of accountability, rigor, and performance ownership.
 </li>
 </ul>
 
 
 7. Compliance, Risk &amp; Standards
 
 
 <ul>
 <li>
 Ensure adherence to company SOPs, regulatory requirements, and quality standards.
 </li>
 <li>
 Manage escalated customer disputes, incident reports, and legal matters.
 </li>
 <li>
 Prevent operational and commercial leakages across branches.
 </li>
 </ul>
 
 
 8. Reporting &amp; Business Reviews
 
 
 <ul>
 <li>
 Present Monthly, Quarterly, and Annual Sales &amp; Financial performance reviews.
 </li>
 <li>
 Provide performance gap analysis and corrective action roadmaps.
 </li>
 <li>
 Ensure reporting accuracy and data integrity.
 </li>
 </ul>
 
 
 9. Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Finance, Supply Chain, Marketing, RTM, Demand Planning, and HR.
 </li>
 <li>
 Drive execution of centralized initiatives and development agendas.
 </li>
 <li>
 Act as the single point of accountability for national sales performance.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Focus Area
 
 
 
 
 KPIs
 
 
 
 
 
 Growth
 
 
 Volume &amp; NSR vs Budget
 
 
 Execution
 
 
 In-store execution compliance
 
 
 Distribution
 
 
 Weighted &amp; numeric distribution
 
 
 Profitability
 
 
 GP &amp; NP achievement
 
 
 Pricing
 
 
 Price compliance, price gap control
 
 
 Market Share
 
 
 Volume &amp; Value Share
 
 
 Financial Control
 
 
 AR, Over due Cash:Credit ratio
 
 
 Governance
 
 
 Trade spend discipline
 
 
 Team Development
 
 
 Capability growth, Performance improvement
 
 
 
 
 
 
 Experience &amp; Capability Requirements
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 
 10&ndash;15 years in FMCG Sales leadership roles
 
 </li>
 <li>
 
 Proven experience managing multi-nationalities and regional operations
 
 </li>
 <li>
 
 Strong background in P&amp;L management and financial governance
 
 .
 </li>
 </ul>
 
 
 Knowledge
 
 
 <ul>
 <li>
 Route-to-Market strategy and branch operations
 </li>
 <li>
 Pricing architecture and margin optimization
 </li>
 <li>
 AR management and working capital control
 </li>
 <li>
 Sales execution standards and performance management systems
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 MBA preferred
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 Functional
 
 
 <ul>
 <li>
 National sales strategy &amp; P&amp;L management
 </li>
 <li>
 Financial discipline and margin control
 </li>
 <li>
 Sales operations and branch governance
 </li>
 <li>
 AR &amp; working capital management
 </li>
 <li>
 Performance analytics and reporting
 </li>
 <li>
 Distribution and execution excellence
 </li>
 </ul>
 
 
 Behavioral
 
 
 <ul>
 <li>
 Strategic leadership with execution rigor
 </li>
 <li>
 Strong decision-making and problem-solving ability
 </li>
 <li>
 High accountability and ownership mindset
 </li>
 <li>
 Influencing and stakeholder management
 </li>
 <li>
 Agility in complex, high-pressure environments
 </li>
 <li>
 Strong presentation and communication skillsStrategic thinking with strong execution rigor
 </li>
 </ul>
 
 
 
 
 
 Direct Reports (if Any)
 
 
 <ul>
 <li>
 Reginal Managers
 </li>
 <li>
 Key Accounts Manager
 </li>
 <li>
 Channel Managers
 </li>
 </ul>
 
 
</div>

National Sales Manager

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

<div>
 
 
 Reports To:
 
 HR Operations Specialist (dotted line to HRBP for governance alignment)
 
 
 
 Functional Partnership:
 
 Relevant Market / BU
 
 
 
 Function:
 
 Administration
 
 
 
 Location:
 
 Market &ndash; Location and functional agnostic collaboration support where required
 
 
 
 Grade:
 
 Hay
 
 
 
 
 
 
 Operating Context
 
 
 
 
 
 
 The Administration Assistant operates within a structured HR operating model supporting:
 
 <ul>
 <li>
 HR Operations execution
 </li>
 <li>
 Commercial and Factory administrative coordination
 </li>
 <li>
 Office and facility management
 </li>
 <li>
 Government documentation support
 </li>
 </ul>
 
 The role functions within a regulated, cost-disciplined, multi-department environment requiring:
 
 <ul>
 <li>
 High coordination discipline
 </li>
 <li>
 Documentation accuracy
 </li>
 <li>
 Facility and office control standards
 </li>
 <li>
 Confidential handling of employee data
 </li>
 <li>
 Alignment to enterprise governance and reporting systems
 </li>
 </ul>
 
 The role is an enabling function and does not carry workforce governance authority.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The Administration Assistant provides structured administrative, documentation, coordination, and facility support to the HR Operations Specialist and Business Unit leadership.
 
 
 The role ensures:
 
 <ul>
 <li>
 Smooth office operations
 </li>
 <li>
 Accurate documentation handling
 </li>
 <li>
 Timely processing of administrative transactions
 </li>
 <li>
 Structured meeting and travel coordination
 </li>
 <li>
 Compliance with internal policies and regulatory requirements
 </li>
 </ul>
 
 The role may support HR Operations during overflow periods under direct supervision and within defined authority limits.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 A. Administrative &amp; Office Coordination
 
 
 <ul>
 <li>
 Provide structured administrative support to BU Head, Line Managers, and Factory Team
 </li>
 <li>
 Manage office supplies, pantry, equipment inventory, and vendor coordination
 </li>
 <li>
 Raise Purchase Orders (POs), process payment requests, and maintain tracking logs (including Capex where applicable)
 </li>
 <li>
 Ensure proper documentation of approvals and audit traceability
 </li>
 </ul>
 
 
 
 
 
 B. Documentation &amp; Filing Control
 
 
 <ul>
 <li>
 Manage incoming and outgoing correspondence
 </li>
 <li>
 Maintain organized, secure filing systems for administrative and HR-related documentation
 </li>
 <li>
 Ensure documentation complies with retention standards and internal policy
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 </ul>
 
 
 
 
 
 C. HR Operational Support (Overflow &amp; Structured Assistance)
 
 
 <ul>
 <li>
 Support HR Operations Specialist during high-volume periods under supervision
 </li>
 <li>
 Prepare documentation packs for onboarding and offboarding
 </li>
 <li>
 Track document collection status for payroll, visas, and insurance
 </li>
 <li>
 Coordinate logistics for recruitment interviews and onboarding sessions
 </li>
 <li>
 Ensure all support remains within approved governance frameworks
 </li>
 </ul>
 
 Local Governance Authority: HR Operations Specialist
 
 
 Central Governance Authority: Operational Excellence Manager &amp; Head of HR
 
 
 
 
 
 
 D. Travel, Meetings &amp; Time Management
 
 
 <ul>
 <li>
 Manage calendars and schedules for Line Managers where applicable
 </li>
 <li>
 Coordinate internal and external meetings; prepare rooms and documentation
 </li>
 <li>
 Record and distribute meeting minutes when required
 </li>
 <li>
 Arrange travel logistics including visas, flights, accommodation, and insurance
 </li>
 <li>
 Track expense submissions and follow-ups
 </li>
 </ul>
 
 
 
 
 
 E. Government &amp; Regulatory Documentation Support
 
 
 <ul>
 <li>
 Assist in tracking contract renewals and government documentation
 </li>
 <li>
 Maintain updated GOSI and statutory files under HR Operations guidance
 </li>
 <li>
 Support document preparation for audits or inspections
 </li>
 <li>
 Escalate compliance risks immediately to HR Operations Specialist
 </li>
 </ul>
 
 
 
 
 
 F. Facility &amp; Office Standards
 
 
 <ul>
 <li>
 Maintain office standards aligned with GHK / 5S practices
 </li>
 <li>
 Liaise with facility management for maintenance issues
 </li>
 <li>
 Ensure orderly, professional office environment
 </li>
 <li>
 Support workplace event logistics where required
 </li>
 </ul>
 
 
 
 
 
 Clear Role Boundaries
 
 
 
 This role IS:
 
 <ul>
 <li>
 Administrative and coordination support function
 </li>
 <li>
 Office and documentation control enabler
 </li>
 <li>
 Overflow support to HR Operations
 </li>
 <li>
 Service-oriented liaison
 </li>
 </ul>
 
 This role IS NOT:
 
 <ul>
 <li>
 Workforce governance authority
 </li>
 <li>
 HR decision-maker
 </li>
 <li>
 Payroll approver
 </li>
 <li>
 ER handler
 </li>
 <li>
 Compensation or talent framework owner
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Interfaces
 
 
 
 Internal
 
 <ul>
 <li>
 HR Operations Specialist (Primary Line Manager)
 </li>
 <li>
 HRBP (Governance awareness)
 </li>
 <li>
 Head of HR &ndash; enterprise direction, standards and operating model
 </li>
 <li>
 Finance &ndash; PO and payment processing
 </li>
 <li>
 Legal &ndash; documentation requests
 </li>
 <li>
 Commercial &amp; Factory teams
 </li>
 </ul>
 
 External
 
 <ul>
 <li>
 Travel agencies
 </li>
 <li>
 Government offices
 </li>
 <li>
 Facility vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 Administrative Excellence
 
 <ul>
 <li>
 Timely completion of assigned tasks
 </li>
 <li>
 PO and payment accuracy rate &ge;98%
 </li>
 <li>
 Zero penalties due to delayed visa or government processing
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 <ul>
 <li>
 Filing accuracy and audit readiness
 </li>
 <li>
 Zero lost or incomplete employee documentation
 </li>
 </ul>
 
 Service Quality
 
 <ul>
 <li>
 Meeting coordination without scheduling conflicts
 </li>
 <li>
 Positive internal service feedback
 </li>
 </ul>
 
 Facility Standards
 
 <ul>
 <li>
 GHK / 5S compliance adherence
 </li>
 </ul>
 
 
 
 
 
 Development Pathway
 
 
 
 
 
 
 Administration Assistant - HR Operations Specialist
 
 
 
 
 
 Progression requires:
 
 <ul>
 <li>
 Demonstrated accuracy and compliance discipline
 </li>
 <li>
 Strong system literacy
 </li>
 <li>
 Exposure to payroll and HRIS processes
 </li>
 <li>
 Proven confidentiality and governance mindset
 </li>
 <li>
 Basic workforce administration capability
 </li>
 </ul>
 
 
</div>

Administrative Assistant

Join Aujan Coca-Cola Beverages Company (ACCBC) and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Aujan Coca-Cola Beverages Company (ACCBC)

About Company

National Sales Manager

Ecommerce Specialist

Administrative Assistant