Qureos Mentor

Auto-Owners Insurance

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs. Job Description This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims. The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely. Responsibilities Demonstrate customer service skills and managing FNOL intake Managing a high volume of incoming calls Scanning and indexing claim file documentation Ability to multitask in a fast-paced environment Ability to learn basic insurance fundamentals Other related duties as assigned by supervisor Requirements High school diploma or GED required General clerical skills Professional telephone manner Excellent interpersonal and organizational skills Proficient in a PC Windows environment Demonstrate experience in Microsoft Excel Accuracy in spelling and grammar Ability to work together in a team setting on shared tasks Experience working in a paperless environment preferred Benefits At The Concord Group, we&rsquo;re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness. Why Concord Group Insurance Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont. At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do. Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve. Compensation We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities. Equal Employment Opportunity The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law. The Concord Group participates in E-Verify.

Branch Claims Clerk

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 A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
 
 
 
 Job Description
 
 
 
 
 We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
 
 
 
 Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our Claims department as a Bodily Injury Claims Representative. The position requires the person to
 
 
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 Assemble facts, determine coverage, evaluate the amount of loss, analyze legal liability, make payments in accordance with coverage, damage and liability determination, and perform other functions or duties to properly adjust the loss.
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 Study insurance policies, endorsements, and forms to develop an understanding of insurance coverage.
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 Follow claims handling procedures and participate in claim negotiations and settlements.
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 Deliver a high level of customer service to our agents, insureds, and others.
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 Devise alternative approaches to provide appropriate service, dependent upon the circumstances.
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 Meet with people involved with claims, sometimes outside of our office environment.
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 Handle investigations by telephone, email, mail, and on-site investigations.
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 Maintain appropriate adjuster&rsquo;s license(s), if required by statute in the jurisdiction employed, within the time frame prescribed by the Company or statute.
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 Handle complex and unusual exposure claims effectively through on-site investigations and through participation in mediations, settlement conferences, and trials.
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 Handle confidential information according to Company standards and in accordance with any applicable law, regulation, or rule.
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 Assist in the evaluation and selection of outside counsel.
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 Maintain punctual attendance according to an assigned work schedule at a Company approved work location.
 
 
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 Desired Skills &amp; Experience
 
 
 
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 A minimum of three years of insurance claims related experience.
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 The ability to organize and conduct an investigation involving complex issues and assimilate the information to reach a logical and timely decision.
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 The ability to effectively understand, interpret and communicate policy language.
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 The dissemination of appropriate claim handling techniques so that others involved in the claim process are understanding of issues.
 
 
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 Benefits
 
 
 
 Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
 
 
 
 Equal Employment Opportunity
 
 
 
 Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
 
 
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 Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
 
 
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 #IN-DNI
 
 
</div>

Bodily Injury Claims Specialist

<div>
 A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
 
 
 
 Job Description
 
 
 
 Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company&rsquo;s claims training program for the assigned line of insurance and requires the person to
 
 
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 Investigate, evaluate, and settle entry-level insurance claims
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 Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
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 Learn and comply with Company claim handling procedures
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 Develop entry-level claim negotiation and settlement skills
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 Build skills to effectively serve the needs of agents, insureds, and others
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 Meet and communicate with claimants, legal counsel, and third-parties
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 Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
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 Study, obtain, and maintain an adjuster&rsquo;s license(s), if required by statute within the timeline established by the Company or legal requirements
 
 
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 </ul>
 
 Desired Skills &amp; Experience
 
 
 
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 Bachelor&rsquo;s degree or direct equivalent experience with property/casualty claims handling
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 Ability to organize data, multi-task and make decisions independently
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 Above average communication skills (written and verbal)
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 Ability to write reports and compose correspondence
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 Ability to resolve complex issues
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 Ability to maintain confidentially and data security
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 Ability to effectively deal with a diverse group individuals
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 Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
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 Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company&rsquo;s underwriting guidelines for coverage
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 Continually develop product knowledge through participation in approved educational programs
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
 
 
 
 Equal Employment Opportunity
 
 
 
 Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
 
 
 <ul>
 <li>
 Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
 
 
 </li>
 </ul>
</div>

Auto Claims Representative

<div>A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
 
 
Please note that we are not currently hiring fully remote positions. All candidates must have the ability to work in office.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking motivated nursing professional to join our team. The position requires the person to:<ul><li>
Use the case management process to assess, develop, implement, monitor, and evaluate care plans designed to optimize the claimant&rsquo;s health across the care continuum.</li><li>
Coordinate care delivery and support among claimant support systems, including providers, community-based agencies, and family.</li><li>
Collaborate with claims associates to provide medical expertise in the investigation, evaluation, and appropriate resolution of injury claims including workers&rsquo; compensation, personal injury protection (no fault), and liability.</li><li>
Evaluate medical records for relatedness to the injury and appropriate utilization of medical treatment and services.</li><li>
Prepare and deliver trainings to claims staff via a variety of modalities including written materials, live presentations, WebEx and/or telephonic presentations.</li><li>
Identify opportunities, develop, and implement new clinical programs as well as improve existing programs and procedures.</li><li>
Assist in developing and maintaining vendor and consultant expectations and relationships.</li><li>
Negotiate rates with local healthcare providers including nursing homes, sub-acute facilities, and attendant care agencies.</li><li>
Assist with other duties in the clinical team department, or elsewhere, on request.</li></ul>
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Desired Skills &amp; Experience<ul><li>
Active RN license in good standing required, BSN highly preferred.</li><li>
Certification in Case Management (CCM) required or to be obtained within 18 months of hire.</li><li>
Insurance Rehabilitation Specialist (CIRS), Disability Management Specialist (CDMS), Rehabilitation Nurse (CRRN), or Occupational Health Nurse (COHN) a plus.</li><li>
Minimum of three to five years clinical experience required. Strong clinical background in orthopedics, neurology, rehabilitation or trauma care is preferred. Insurance experience a plus.</li><li>
Minimum of three years experience as a case manager.</li><li>
Ability to communicate effectively in oral and written forms, read and interpret documents, and write routine reports and correspondence. Proficient computer skills including Microsoft Office products. Teaching or training experience a plus.</li><li>
Excellent problem resolution skills. This person should be able analyze details, make decisions, demonstrate innovativeness and continually seek more efficient ways to process and handle work for the benefit of the team.</li><li>
Excellent organizational skills with the ability to manage multiple priorities.</li></ul>
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!<ul><li>Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.</li></ul>
#LI-AT1 #LI-Onsite</div>

Nurse Case Manager

Join Auto-Owners Insurance and explore 4   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

Auto-Owners Insurance

About Company

Branch Claims Clerk

Bodily Injury Claims Specialist

Auto Claims Representative

Nurse Case Manager