Qureos Mentor

AVASO Technology Solutions

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 Job Opportunity: Onsite Support Engineer at AVASO Technology
 
 
 
 
 Location
 
 : Portland, Oregon
 
 
 
 Employment Type
 
 : Dispatch
 
 
 
 Experience
 
 : 2+ years
 
 
 
 Language Known:
 
 English,
 
 
 
 
 
 Company Overview
 
 :
 
 
 AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you&rsquo;re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services.
 
 
 
 
 
 Position Overview:
 
 
 
 We are seeking an experienced
 
 Onsite Support Engineer
 
 to join our team in
 
 Location: Portland, Oregon
 
 .The successful candidate will provide technical support, troubleshooting, and IT assistance to end users. This role requires someone with strong technical skills and a customer-focused approach.
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Provide
 
 on-site
 
 and
 
 remote desktop support
 
 for users, ensuring issues are resolved quickly and efficiently.
 </li>
 <li>
 Troubleshoot and resolve hardware, software, and network-related issues.
 </li>
 <li>
 Install, configure, and maintain desktop systems, laptops, and peripherals.
 </li>
 <li>
 Ensure the deployment of
 
 operating systems, updates
 
 , and
 
 software packages
 
 .
 </li>
 <li>
 Work with the IT team to resolve and escalate issues as needed.
 </li>
 <li>
 Perform routine
 
 system audits
 
 and ensure systems are up-to-date and secure.
 </li>
 <li>
 Provide end-user training and technical documentation where necessary.
 </li>
 <li>
 Collaborate with team members and manage support tickets for various internal stakeholders.
 </li>
 </ul>
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 <ul>
 <li>
 
 2+ years
 
 of experience in
 
 Desktop Support
 
 or similar roles.
 </li>
 <li>
 Strong experience with
 
 Windows OS
 
 ,
 
 Mac OS
 
 , and
 
 Linux
 
 environments.
 </li>
 <li>
 
 Experience with Active Directory
 
 for user management, group policies, and security.
 </li>
 <li>
 Proficient with
 
 remote desktop tools
 
 and troubleshooting techniques.
 </li>
 <li>
 Experience with
 
 networking protocols
 
 (TCP/IP, DNS, DHCP).
 </li>
 <li>
 Strong knowledge of
 
 MS Office Suite
 
 and other productivity software.
 </li>
 <li>
 Expertise in hardware diagnostics, repair, and replacements.
 </li>
 <li>
 Knowledge of
 
 system imaging
 
 and software deployment tools (e.g., SCCM, MDT).
 </li>
 <li>
 Familiar with
 
 ITIL
 
 processes for incident, problem, and change management.
 </li>
 <li>
 Strong communication skills, with the ability to explain technical issues to non-technical users.
 </li>
 <li>
 Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.
 </li>
 <li>
 
 Fluency in English.
 
 </li>
 </ul>
 
 
 
 
 Must Have Skills:
 
 
 <ul>
 <li>
 
 Certification
 
 :
 
 CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST)
 
 , or equivalent.
 </li>
 <li>
 Experience with
 
 cloud-based applications
 
 (e.g., Microsoft 365, Google Workspace).
 </li>
 <li>
 Knowledge of IT security best practices and protocols.
 </li>
 </ul>
 
 
 
 
 Why AVASO Technology?
 
 
 <ul>
 <li>
 Join a
 
 dynamic and innovative team
 
 with a global presence.
 </li>
 <li>
 Opportunities for
 
 career growth
 
 and
 
 continuous learning
 
 .
 </li>
 <li>
 Competitive salary and
 
 benefits
 
 package.
 </li>
 <li>
 Work with
 
 cutting-edge technologies
 
 to shape the future of IT solutions.
 </li>
 </ul>
 
 
 
 
 How to Apply:
 
 
 
 Ready to take your career to the next level? Apply now by clicking the
 
 "Easy Apply"
 
 button or send your resume to Neha1@Avasotech.com
 
 
 
 
 
 AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement
 
 
 
 AVASO Technology Solutions (referred as &ldquo;Avaso&rdquo;) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need.
 
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Information Technology Specialist

Join AVASO Technology Solutions and explore 1   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AVASO Technology Solutions

About Company

Information Technology Specialist