Qureos Mentor

Avera Health

<div>Location:
Avera Medical Group Orthopedics-Sioux Falls
Worker Type:
Regular
Work Shift:
Primarily days with possible weekends/evenings/holidays (United States of America)
Position Highlights
<ul><li>APP experience preferred
</li></ul><ul><li>Physician Assistant (PA)- Must be licensed and qualified to practice in the state based off job assignment. Upon Hire and
</li><li>Federal Drug Enforcement Admin - US Department of Justice Drug Enforcement Admin State and federal based on state of practice Upon Hire and
</li>Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA) Upon Hire 
<li>
</li></ul> 
You Belong at Avera 
 
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. 
 
A Brief Overview
 
 
Provides appropriate medical care to all patients by assessing physical, psychological and social dimensions of patients to develop a plan of care.
 
 
What you will do 
 
 
<ul><li>Assesses, diagnoses, and treats patients according to medical staff approved protocol and acceptable standards of practice.
</li><li>Provides medical services and health education to patients and family members. Effectively contributes to the health education of individuals and groups and applies appropriate methods designed to increase each person&rsquo;s motivation to assume responsibility for their own health care.
</li><li>Consults and collaborates with physician as assessing, diagnosing and treating patients.
</li><li>Performs necessary diagnostic and therapeutic procedures according to written, approved protocols and appropriate licensing and administrative authorities.
</li><li>Interprets information gathered during the diagnostic process and consults with the physician as appropriate regarding abnormal health assessment findings to establish appropriate plan of care.
</li><li>Assures that appropriate referrals are made for patients.
</li><li>Provides quality care for patient, demonstrates appropriate health, safety, and aseptic practices. Recognizes and reacts appropriately to environmental safety factors related to patient care. Effectively provides patient instruction related to environment of care and safety standards.
</li><li>Effectively contributes to the development and attainment of physician practice goals.
</li><li>Practices according to written, approved protocols and appropriate licensing and administrative authorities. Understands, applies, and supports practice policies, procedures, goals and standards.
</li><li>Maintains patient records and accurate information.
</li></ul> 
Essential Qualifications
 
 
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
 
 
Required Education, License/Certification, or Work Experience: 
 
 
<ul><li>Certified Physician Assistant - National Commission on Certification of Physician Assistants (NCCPA) Upon Hire and
</li><li>Federal Drug Enforcement Admin - US Department of Justice Drug Enforcement Admin State and federal based on state practice Upon Hire and
</li><li>Physician Assistant - Licensing Board Must be licensed and qualified to practice in the state based on job assignment Upon Hire
</li></ul> 
Expectations and Standards 
 
 
<ul><li>Commitment to the daily application of Avera&rsquo;s mission, vision, core values, and social principles to serve patients, their families, and our community.
</li><li>Promote Avera&rsquo;s values of compassion, hospitality, and stewardship.
</li><li>Uphold Avera&rsquo;s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
</li><li>Maintain confidentiality.
</li><li>Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
</li>Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. 
<li>
</li></ul> 
 
Benefits You Need &amp; Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
<ul><li>PTO available day 1 for eligible hires.
</li><li>Up to 5% employer matching contribution for retirement
</li><li>Career development guided by hands-on training and mentorship
</li></ul>Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .</div>

Nurse Practitioner or Physician Assistant | Orthopedics | Sports Medicine

<div><div><div><div><div><div><div><div>Location:
</div></div></div></div></div></div></div>Avera St Mary's Hospital
Worker Type:
Regular
Work Shift:
Rotating days/evenings/nights/weekends/holidays (United States of America)
Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$24.00 - $44.00
Position Highlights
This position may be eligible for a sign on bonus:
MLT: $10,000 with a 2 year commitment
MLS: $15,000 with a 3 year commitment
This position is eligible for Avera's Student Loan Reimbursement Program which helps you pay off your loans and save money. Each month an extra payment of $167 (up to $10,000) from Avera will help pay down your principle balance faster.
MLT Required Education, License/Certification or Work Experience
<ul><li>Associate's Transcript showing Medical Laboratory Technology degree
</li>MLT Certification - American Medical Technologists (AMT) or American Society for Clinical Pathology (ASCP) within 1 Year 
<li>
</li></ul> 
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. 
 
A Brief Overview
 
 
Performs a variety of clinical laboratory tests, procedures and related duties. Utilizes scientific principles as well as technical, procedural, and problem-solving aptitudes for day-to-day laboratory technical operations, quality control, quality assurance, procedure/instrument maintenance and corrective action, test result correlation, and clinical laboratory related continuing education.
 
 
What you will do 
 
 
<ul><li>Responsible for the day-to-day operations of laboratory instrumentation or disciplines including but not limited to: supply inventory, quality control, calibration, reagent preparation, etc. Initiates and follows through with corrective action.
</li><li>Accurately performs basic to complex clinical laboratory tests utilizing theoretical knowledge and independent judgment in addition to established protocol, techniques and equipment manuals.
</li><li>Assumes responsibility for distinguishing between normal and abnormal clinical laboratory parameters and takes actions to assure all abnormals are rechecked. Alerts appropriate staff for abnormal results and documents these actions.
</li><li>Communicates laboratory data and pertinent technical information to appropriate departments and individuals in an accurate and timely fashion.
</li><li>Critiques, correlates and differentiates results of tests utilizing theoretical knowledge and independent judgment in addition to established protocol, techniques and equipment manuals.
</li><li>Participates with development of protocols, lab manuals, new instrumentation, lab CQI or other laboratory developmental activities.
</li><li>Provides technical guidance to and be primary resource for various team members. Responsible for training new employees or co-workers on new equipment/procedures as applicable.
</li><li>Provides instructions on proper pre-analytical specimen collection, specimen handling, and storage guidelines for various body fluids and/or may collect specimens as necessary.
</li></ul> 
Essential Qualifications
 
 
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
 
 
Required Education, License/Certification, or Work Experience: 
 
 
<ul><li>Bachelor's Transcript showing Medical or clinical Laboratory Scientist degree, or a related chemical, physical or biological degree or
</li><li>Bachelor's Transcript showing Medical Technology degree
</li><li>MLS - American Medical Technologists (AMT) within 1 Year or
</li><li>Medical Laboratory Scientist (MLS) - American Society for Clinical Pathology (ASCP) within 1 Year
</li></ul> 
Expectations and Standards 
 
 
<ul><li>Commitment to the daily application of Avera&rsquo;s mission, vision, core values, and social principles to serve patients, their families, and our community.
</li><li>Promote Avera&rsquo;s values of compassion, hospitality, and stewardship.
</li><li>Uphold Avera&rsquo;s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
</li><li>Maintain confidentiality.
</li><li>Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
</li>Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. 
<li>
</li></ul> 
Benefits You Need &amp; Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
<ul><li>PTO available day 1 for eligible hires.
</li><li>Up to 5% employer matching contribution for retirement
</li><li>Career development guided by hands-on training and mentorship
</li></ul>Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .</div>

Medical Lab Tech or Med Lab Scientist

<div>Location:
Avera Dells Area Health Hospital
Worker Type:
Regular
Work Shift:
Day Shift (United States of America)
Position Highlights
This position will work between the Dell Rapids and Flandreau facilities. 
 
You Belong at Avera 
 
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. 
 
A Brief Overview
 
 
The Manager - Patient Access CAH is responsible for the tactical implementation and daily oversight of Patient Access operations for assigned acute care sites or service areas. This role ensures consistent, accurate, and compliant front-end revenue cycle processes through direct team supervision, performance monitoring, and adherence to established procedures.
 
 
What you will do 
 
 
<ul><li>Coordinates daily patient access functions including registration, eligibility verification, financial clearance, pre-arrival collections, uninsured and underinsured workflows, and financial assistance processes.
</li><li>Provides direct supervision of front-line Patient Access staff, including daily staffing, workflow assignments, coaching, and performance feedback.
</li><li>Ensures compliance with established patient access policies, procedures, payer requirements, and regulatory standards.
</li><li>Monitors operational performance metrics and implements immediate workflow or staffing adjustments as needed.
</li><li>Supports front-end revenue cycle outcomes by reducing registration errors and preventable denials through staff oversight.
</li><li>Collaborates with clinical departments, Social Work, Case Management, Compliance, and Revenue Cycle teams to resolve routine operational issues.
</li><li>Works with Revenue Cycle Informatics and IT teams to support proper system use and escalate system issues.
</li><li>Manages daily operations within an established departmental budget, including monitoring staffing levels and overtime usage.
</li><li>Communicates operational updates and escalates complex issues to senior Patient Access leadership.
</li><li>Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.
</li></ul> 
Essential Qualifications
 
 
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
 
 
Required Education, License/Certification, or Work Experience: 
 
 
<ul><li>Less than 1 year Experience in hospital patient access or front-end revenue cycle operation.
</li></ul> 
Preferred Education, License/Certification, or Work Experience: 
 
 
<ul><li>Bachelor's Business, Health Information Management, Nursing or related field
</li><li>1-3 years Experience in a lead or supervisory role.
</li></ul> 
Expectations and Standards 
 
 
<ul><li>Commitment to the daily application of Avera&rsquo;s mission, vision, core values, and social principles to serve patients, their families, and our community.
</li><li>Promote Avera&rsquo;s values of compassion, hospitality, and stewardship.
</li><li>Uphold Avera&rsquo;s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
</li><li>Maintain confidentiality.
</li><li>Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
</li>Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. 
<li>
</li></ul> 
 
Benefits You Need &amp; Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
<ul><li>PTO available day 1 for eligible hires.
</li><li>Up to 5% employer matching contribution for retirement
</li><li>Career development guided by hands-on training and mentorship
</li></ul>Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .</div>

Manager - Patient Access CAH

<div><div><div><div><div><div><div><div>Location:
</div></div></div></div></div></div></div>Avera St Mary's Hospital
Worker Type:
Regular
Work Shift:
Primarily days with possible weekends/evenings/holidays (United States of America)
Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$18.75 - $24.50
Position Highlights
1-3 years experience preferred. 
 
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. 
 
A Brief Overview
 
 
Performs duties to provide physical and psychological care to patients under the direct supervision of a registered nurse. Performs clinical patient care duties and assist nursing staff to perform diagnostic procedures, transport of patients to other services, manages and maintains equipment, supplies and orients new employees. Assists with scheduling and in formal and informal staff education. Will be expected to be a member or lead various committees throughout the hospital focused on improving patient care and be accountable for project management.
 
 
What you will do 
 
 
<ul><li>Collaborates with the Clinical Nurse Educator and Leaders to develop, coordinate and validate Patient Care Technician staff competencies, orientation and education.
</li><li>Assists with staff education, development of competencies and new employee orientation and may assist with PCT candidate selection.
</li><li>Demonstrates good rapport and cooperative working relationship with employees, physician staff, all hospital departments, coworkers and other pertinent staff.
</li><li>Provides timely information to the manager regarding the PCT work flow, staffing and customer service.
</li><li>Identifies issues and recommends alternative solutions.
</li><li>Assists with the collection and maintenance of records as needed by the Quality Assurance department, Joint Commission Accreditation and OSHA guidelines as may be required by law.
</li><li>Provides input and assists in development of operational policies and procedures and assists in disseminating information to staff.
</li><li>Demonstrates willingness to complete special assigned projects in a quality driven and timely manner.
</li><li>Maintains competency in order to serve as a resource for Patient Care Technician personnel within the department.
</li><li>Participates in staff assignments as needed to maintain efficiency.
</li></ul> 
Essential Qualifications
 
 
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
 
 
Required Education, License/Certification, or Work Experience: 
 
 
<ul><li>1-3 years experience as CNA/Patient Care Technician or related direct patient care position
</li></ul> 
Preferred Education, License/Certification, or Work Experience: 
 
 
<ul><li>High School or GED Equivalent
</li></ul> 
Minimum Age Requirements
 
16
 
 
Expectations and Standards 
 
 
<ul><li>Commitment to the daily application of Avera&rsquo;s mission, vision, core values, and social principles to serve patients, their families, and our community.
</li><li>Promote Avera&rsquo;s values of compassion, hospitality, and stewardship.
</li><li>Uphold Avera&rsquo;s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
</li><li>Maintain confidentiality.
</li><li>Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
</li>Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. 
<li>
</li></ul> 
Benefits You Need &amp; Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
<ul><li>PTO available day 1 for eligible hires.
</li><li>Up to 5% employer matching contribution for retirement
</li><li>Career development guided by hands-on training and mentorship
</li></ul>Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .</div>

Lead Patient Care Technician (PCT) | Med Surg

<div><div><div><div><div><div><div><div>Location:
</div></div></div></div></div></div></div>Avera Downtown Building-Sioux Falls
Worker Type:
Regular
Work Shift:
Primarily days with possible weekends/evenings/holidays (United States of America)
Pay Range:
The pay range for this position is listed below. Actual pay rate dependent upon experience.
$20.75 - $31.50
Position Highlights 
 
You Belong at Avera
Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter. 
 
A Brief Overview
 
 
This position provides world class customer service for users needing technical support and guidance. The IT Service Desk Analyst has a passion for technology, is self-motivated and a strong desire to help people. As the first point of contact for incidents and user requests, there is an aptitude and responsibility for initial diagnosis, resolution, and escalation based on documented processes and procedures. This position serves as a contact to ensure that IT issues are resolved in a timely and efficient manner; provide end to end technical support; and oversee technical support for all Avera employees. Strong communication skills and an ability to translate IT concepts to a diverse audience with various levels of computing skill.
 
 
What you will do 
 
 
<ul><li>Demonstrates an ability to understand the customer's needs through developed listening, critical thinking, and trouble shooting skills.
</li><li>Logs all issues and requests into ticketing system, documents solutions in a presentable style that is simple for customers to understand and follow; includes all pertinent facts on the customer and troubleshooting steps that have been attempted to solve issues in support tickets, particularly for tickets that need to be transferred to higher support tiers; works to eliminate recurring problems.
</li><li>Provide prompt, professional IT customer support via phone, email, and other communication channels within a specific time frame to provide a defined level of service and availability to the customer.
</li><li>Identifies and escalates situations requiring urgent attention per established procedures.
</li><li>Utilizes, maintains, and provides recommendations for the IT Knowledgebase to enhance staff effectiveness with issue identification and resolution.
</li><li>Develops technical knowledge and skill level, applies troubleshooting skills to resolve customer issues and to recommends system and/or process improvements.
</li><li>Successfully troubleshoots issues both independently and in collaboration with all available resources and support teams.
</li><li>Monitors and contributes to the team effort; accountable for individual workload and delivers against agreed-upon goals, targets, and SLA's.
</li><li>Keeps peers and end-users informed of wide-reaching problems, unexpected delays, and changes in the environment that will impact customers.
</li></ul> 
Essential Qualifications
 
 
The individual must be able to work the hours specified. To perform this job successfully, an individual must be able to perform each essential job function satisfactorily including having visual acuity adequate to perform position duties and the ability to communicate effectively with others, hear, understand and distinguish speech and other sounds. These requirements and those listed above are representative of the knowledge, skills, and abilities required to perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions, as long as the accommodations do not cause undue hardship to the employer.
 
 
Preferred Education, License/Certification, or Work Experience: 
 
 
<ul><li>Associate's in a related field
</li><li>1-3 years Experience and/or training
</li></ul> 
Expectations and Standards 
 
 
<ul><li>Commitment to the daily application of Avera&rsquo;s mission, vision, core values, and social principles to serve patients, their families, and our community.
</li><li>Promote Avera&rsquo;s values of compassion, hospitality, and stewardship.
</li><li>Uphold Avera&rsquo;s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
</li><li>Maintain confidentiality.
</li><li>Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
</li>Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable. 
<li>
</li></ul> 
Benefits You Need &amp; Then Some
Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.
<ul><li>PTO available day 1 for eligible hires.
</li><li>Up to 5% employer matching contribution for retirement
</li><li>Career development guided by hands-on training and mentorship
</li></ul>Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org .</div>

IT Service Desk Analyst