Urwah Admin

AVI-SPL

AVI-SPL is a global leader in digital workplace services, specializing in audio visual (AV) and unified communications (UC) technologies. They provide solutions that connect on-site and remote teams through video conferencing, managed services, and collaboration tools. Their offerings include AV integration, meeting room design, and professional services to enhance workplace experiences across various industries.

<div>Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.</div><div><br>
</div><div>Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><div></div><div><b><br>
WHAT YOU&rsquo;LL DO</b></div><div></div><div><br>
The Technical Support Engineer provides frontline remote support for audiovisual systems, ensuring timely troubleshooting and resolution of technical issues. This role is responsible for diagnosing, triaging, and resolving AV-related incidents across customer environments, working closely with customers, service desk teams, and field technicians. The ideal candidate is a problem-solver with a strong understanding of AV hardware, software, and unified communications platforms. They must possess excellent communication skills and the ability to work in a fast-paced environment to deliver high-quality customer support.</div><div></div><div><b><br>
Day-To-Day Responsibilities:</b></div><br>
<div></div><ul><li>
Adhere to client Service Level Agreements (SLAs) by ensuring timely response and resolution of AV and video conferencing support requests.</li><li>
Deliver remote technical support for integrated AV and UCC systems, ensuring timely troubleshooting and resolution for end users and field technicians.</li><li>
Triage and troubleshoot AV and UCC issues, identifying root causes and providing first-line resolution or escalating when appropriate.</li><li>
Respond promptly to customer inquiries via phone, email, chat and ticketing systems, ensuring all interactions are documented thoroughly.</li><li>
Manage an active case load, handling tasks such as field technician dispatch, parts ordering, and return merchandise authorizations (RMAs).</li><li>
Assist with configuration and operational support for video conferencing endpoints, control systems, DSPs, and other AV equipment.</li><li>
Follow up on open issues, coordinating with escalation teams and vendors to ensure timely resolutions and customer updates.</li><li>
Participate in on-call rotations and scheduled support shifts, ensuring continuous technical assistance for customers.</li><li>
Engage in prescribed training curricula to stay current with AV industry standards and emerging technologies.</li><li>
Develop process improvement initiatives and knowledge base contributions.</li><li>
Perform additional tasks, responsibilities, and projects needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.</li><li>
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.</li></ul><div></div><div><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></div><div></div><div><b><br>
Must-Haves:</b></div><br>
<div></div><ul><li>
2+ years of experience in technical support, helpdesk, or remote troubleshooting roles focused on AV and UCC technologies.</li><li>
Strong understanding of AV troubleshooting methodologies, including signal flow, hardware diagnostics, and networked AV basics.</li></ul><ul><li>
Experience supporting integrated AV and UCC systems, including Crestron and Extron control platforms, software-based control solutions, and DSPs such as Biamp Tesira, Shure, QSC Q-SYS, BSS, and ClearOne. Familiarity with video conferencing solutions like Logitech Rally, Tap, and Sync, as well as Cisco and Poly endpoints.</li><li>
Ability to manage multiple customers simultaneously, ensuring SLA compliance and timely resolution.</li><li>
Basic networking knowledge, including IP-based AV systems, network connectivity troubleshooting, and VLAN configurations for AV.</li><li>
Excellent communication skills, with the ability to provide technical guidance to both technical and non-technical users.</li><li>
Strong problem-solving mindset, capable of critical thinking under pressure.</li><li>
Ability to work independently and collaboratively in a fast-paced, remote support environment.</li><li>
Certifications from vendors such as AVIXA, Crestron, Extron, Biamp, QSC, Shure, Cisco, Poly, Dante.</li></ul><div></div><div><b><br>
Nice-To-Haves:</b></div><br>
<div></div><ul><li>
Experience with ServiceNow or other ITSM platforms for ticketing and case management.</li><li>
Experience with Room Booking &amp; Scheduling Systems.</li><li>
Knowledge of digital signage solutions.</li><li>
Awareness of security best practices related to AV and UCC systems, including device hardening, VLAN segmentation, and encryption protocols.</li><li>
Experience working with large-scale corporate AV and UCC environments, or within a managed services provider setting.</li><li>
Experience with Cloud Service offerings in the AV Industry.</li></ul><div></div><div><b><br>
WHY YOU&rsquo;LL LIKE WORKING HERE</b></div><br>
<div></div><ul><li>
Medical benefits, including vision and dental</li><li>
Paid holidays and PTO</li><li>
Enjoyable and dynamic company culture</li><li>
Training and professional development opportunities</li></ul><div></div><div><b><br>
MORE ABOUT US</b></div><div></div><div><br>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</div><div></div><div><br>
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.</div><p></p><div><div><p><b><br>
Pay Type</b></p><p><b><br>
Min Base</b></p><p><b><br>
Max Base</b></p></div><div><p><br>
Hourly</p><p><br>
$23/hr</p><p><br>
$33/hr</p></div></div><p></p><p><br>
This pay range represents the base salary for this position. Actual compensation within the range will depend on a variety of factors including but not limited to experience, skills, and location.</p></div>

Technical Support Engineer

<div>Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
At AVI-SPL, we pride ourselves on our superior customer service, passion for excellence, spirit of teamwork, and the focus on continued innovation. Our employees are the people who enable us to deliver on those values every business day. That&rsquo;s why we&rsquo;re always on the lookout for talented, ambitious people who can make a substantial contribution to our team of smart, down-to-earth, hardworking professionals.</div><div></div><div><br>
We offer lots of room for growth! We support each other and value the importance of collaboration and intellectual curiosity across all our teams. You'll have daily opportunities to develop your individual skills, become an expert in the dynamic event production and corporate video industry, and be part of an innovative organization.</div><div></div><div><br>
We offer a competitive package and a balanced work-life culture. We love what we do and hope you do too - come join us!</div><div></div><div><b><br>
DAY TO DAY RESPONSIBILITIES</b></div><div></div><div><br>
Technical Management</div><ul><li>
Oversee the technical operational strategy for a team responsible for providing creative, high-quality and customized live event experiences through professional quality video, audio, lighting, and presentation to allow the client and external partners to connect and communicate their message in a distinct and technologically innovative way to colleagues and customers alike.</li><li>
Provide technical consultation on technical broadcast approach and design of productions.
</li><li>Lead the development and documentation of best practices for all event spaces including production and technology configurations to ensure top level of production quality and consistency.</li><li>
Design the structure of preventative maintenance procedures and facility plans to ensure locations remain operationally ready.</li><li>
Perform and execute onsite quarterly and annual maintenance for all spaces.</li><li>
Serve as the primary escalation point of contact for all equipment troubleshooting, service and maintenance needs at the event location.</li><li>
Determine repair and maintenance needs and then facilitate resolutions to ensure operational readiness of client facility.</li><li>
Ensure all discrepancies are communicated and resolved to the clients&rsquo; satisfaction and in a timely manner.</li><li>
Oversee the implementation and continual development of a training program to develop personnel and ensure they have the skillset and knowledge to effectively perform their roles and provide recommendations and opportunities for advancing capabilities.</li><li>
Collaborate on the assessment and recommendation of solutions around technical and operational strategy of studio and event spaces based on production requirements.
</li><li>Provide guidance on post-mortems of webcasts and fully analyze what went right, what went wrong, and make recommendations for future improvements.</li><li>
Participate in regularly scheduled meetings with team members to ensure alignment on event procedures, scheduling, and production briefs as required.</li></ul><div>
Technical Events</div><ul><li>
Lead the production design, setup, and configuration of all necessary control room elements to ensure a high-quality event for client productions.</li><li>
Maintain all relevant hardware, equipment, and production assets and oversee testing and quality check on all items.</li><li>
Oversee the operational approach to fulfill the creative production needs for client events, including but not limited to:</li><li>
Technical directing</li><li>
Audio mixing</li><li>
Robotic cameras</li><li>
Virtual platforms</li><li>
Graphics
</li><li>Video playback
</li><li>Streaming
</li><li>Lighting design</li><li>
Teleprompter</li></ul><div></div><div><b><br>
WHAT WE'RE LOOKING FOR</b></div><div></div><div><br>
Must-have skills &amp; job qualifications</div><ul><li>
7+ years of experience in the area of event production, broadcast, audio/visual and video production, or another similar field.
</li><li>3+ years of experience in onsite, virtual, and hybrid live events.</li><li>
Video engineering and strategic technical management experience.</li><li>
Experience leading decision-making for control room equipment including video switchers, audio consoles, robotic cameras, and video playback software.</li><li>
Knowledge of virtual production and meeting platforms.</li><li>
A keen eye for detail with a knowledge of what creatively works well for broadcast production.</li><li>
Track record of being organized, detail-oriented, flexible, and working well in a team atmosphere, as well as having the capability to work well individually, is essential.</li><li>
Strong work ethic, self-direction, self-motivation, patience, persistence, and perspective.</li><li>
Excellent collaboration and customer relationship skills with the understanding of the importance of white glove service.</li><li>
Ability to work independently and be self-reliant in strategic execution of daily responsibilities.</li><li>
Ability to maintain composure and a positive attitude during high pressure situations</li><li>
Ability to communicate challenging aspects to clients while maintaining a high level of confidence and leadership</li><li>
Consistent proactive preparation and timely responses to multiple channels of communication</li><li>
Ability to collect and analyze metrics, extract trending data, and provide continuous improvement recommendations.</li></ul><div>
Nice-to-have skills</div><ul><li>
Experience with Ross production environments and video switchers including Ultrix routers, Carbonite and Ultra switchers.</li><li>
Experience with audio production systems including Yamaha audio consoles, Dante audio routing networks, Shure microphones, and intercom systems.</li><li>
Experience with Panasonic PTZ Cameras.</li><li>
Familiarity with post-production software including Adobe Premiere and Final Cut Pro.</li><li>
College degree in video production, broadcasting, communications, or similar field.</li></ul><div></div><div><b><br>
OTHER REQUIREMENTS</b></div><ul><li>
Valid driver&rsquo;s license and safe driving record.</li><li>
Travel is required based on requirements and location of productions and service needs including meetings at client offices and AVI-SPL offices.</li><li>
Ability to lift/carry 50lbs.</li><li>
Ability to climb ladders and perform overhead work.</li></ul><div></div><div><b><br>
WHY YOU'LL LIKE WORKING HERE</b></div><ul><li>
Medical benefits, including vision and dental.</li><li>
PTO days (vacation, sick days, and personal days) and paid holidays.</li><li>
Enjoyable company culture.</li><li>
Training and professional development opportunities.</li></ul><p></p><div><div><p><b><br>
Pay Type</b></p><p><b><br>
Min Base</b></p><p><b><br>
Max Base</b></p></div><div><p><br>
Salary/Hourly</p><p><br>
$100k</p><p><br>
$120k</p></div></div></div><p></p>

Production Technical Lead - Video Engineer

<div>Long Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.</div><div><br>
</div><div>Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><div></div><div><b><br>
WHAT YOU&rsquo;LL DO</b></div><div></div><div><br>
The Installation Technician 1 will perform installation tasks on AVI-SPL contracted projects including, but not limited to: cable pulls, cable terminations, system equipment and components, rack systems and metal fabrication per project directives and requirements, coordinating with lead Technician ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.</div><div><br>
</div><div><b>Day-To-Day Responsibilities:</b></div><br>
<div></div><ul><li>
Perform installation tasks as noted in job summary and in support of Lead Technician</li><li>
Read and interpret electronic schematics and architectural blueprints</li><li>
Use hand and power tools to solder and crimp connectors along with various other AV systems installation related tasks</li><li>
Assist Lead Tech with management and security of all associated equipment and tools on jobsite</li><li>
Assist with basic mechanical fabrication and basic rack wiring</li><li>
Travel to various job sites required</li><li>
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.</li></ul><div></div><div><b><br>
Items to Consider:</b></div><br>
<div></div><ul><li>
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.</li><li>
This position will generally work on customer sites and may deal with a construction site type of work environment.</li></ul><div></div><div><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></div><div></div><div><b><br>
Must-Haves:</b></div><br>
<div></div><ul><li>
Good communication and interpersonal skills for interacting with clients, colleagues, and vendors.</li><li>
Customer service oriented with a focus on client satisfaction.</li><li>
Basic understanding of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.
</li><li>Basic proficiency in installing, terminating, and troubleshooting low-voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.</li><li>
Basic ability to diagnose and resolve technical issues with audiovisual equipment and systems.
</li><li>Ability to use hand and power tools in a safe and efficient manner.
</li><li>Basic understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services).</li><li>
Ability to work and think independently and meet deadlines.</li><li>
Valid Driver&rsquo;s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards</li><li>
Minimum of a High School Diploma or equivalent required.</li></ul><div></div><div><b><br>
Nice-To-Haves:</b></div><br>
<div></div><ul><li>
Formal education in Electronics or related field</li><li>
Ability to obtain formal approved clearances (Government or system specific) may be required</li></ul><div></div><div><b><br>
WHY YOU&rsquo;LL LIKE WORKING HERE</b></div><ul><li>
Medical benefits, including vision and dental</li><li>
Paid holidays and PTO</li><li>
Enjoyable and dynamic company culture</li><li>
Training and professional development opportunities</li></ul><div></div><div><b><br>
MORE ABOUT US</b></div><div>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</div></div>

Technician, Installation 1

<div>Long Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.</div><div></div><div><br>
Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</div><div></div><div><b><br>
WHAT YOU&rsquo;LL DO</b></div><div></div><div><br>
The Installation Technician 2 will perform installation tasks for AVI-SPL contracted projects including but not limited to: cable pulls, cable terminations, system equipment and components, rack fabrication and wiring, layout for equipment and metal fabrication. The Installation Technician 2 could be expected to lead and direct installation crews on less complex projects per project directives and requirements by coordinating and reporting progress to Project Manager ensuring projects achieve time, scope, budget, quality, safety and customer satisfaction requirements.</div><div></div><div><b><br>
Day-To-Day Responsibilities:</b></div><ul><li>
Perform installation tasks and client training as noted in job summary based on project scope and directives</li><li>
Demonstrate job site leadership and oversee Level 1 Technicians quality of work</li><li>
Read and interpret project system schematics and architectural/construction blueprints</li><li>
Use hand and power tools to solder and crimp connectors along with various other AV systems installation related task</li><li>
Test point to point cabling and functionality of systems</li><li>
Track, manage and secure all associated equipment and tools on jobsite</li><li>
Work with office staff to initiate return material authorizations as needed</li><li>
Communicate daily job site status to the Project Manager</li><li>
Act as customer liaison on site per project scope and directives - direct on-site change requests to Project Manager for confirmation and final direction</li><li>
Communicate and coordinate with other trades on site</li><li>
Travel to various job sites required</li><li>
Perform additional tasks, responsibilities, and projects as needed to support the team and organization, ensuring flexibility in adapting to evolving priorities and objectives.</li></ul><div></div><div><b><br>
Items to Consider:</b></div><br>
<div></div><ul><li>
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.</li><li>
This position will generally work on customer sites and may deal with a construction site type of work environment.</li></ul><div></div><div><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></div><div></div><div><b><br>
Must-Haves:</b></div><br>
<div></div><ul><li>
Strong communication and interpersonal skills for interacting with clients, colleagues, and vendors; with the ability to explain technical concepts clearly and concisely, focused on customer success and satisfaction.</li><li>
Intermediate understanding of audio-visual systems, including projectors, screens, speakers, microphones, video conferencing equipment, digital signage, and control systems.</li><li>
Intermediate proficiency in installing, terminating, and troubleshooting low-voltage cabling (e.g., HDMI, CAT5e/6, fiber optic), and experience with conduit runs, cable trays, and other wiring methods.</li><li>
Intermediate ability to diagnose and resolve technical issues with audiovisual equipment and systems.</li><li>
Intermediate understanding of network infrastructure and how it integrates with audiovisual systems (e.g., IP-based systems, streaming, cloud-based services). Ability to lead site teams on small projects.</li><li>
Ability to lead site teams on small projects.</li><li>
Ability to use hand and power tools in a safe and efficient manner.</li><li>
Ability to work and think independently to meet deadlines.</li><li>
Intermediate knowledge and use of specific test equipment for required applications.</li><li>
Intermediate knowledge and application of industry installation safety codes and standards.</li><li>
Ability to advise Project Manager on installation related concepts affecting project planning, scheduling, and budgeting.</li><li>
Ability to advise Project Engineer in developing solutions to complex technical issues.</li><li>
Ability to assist Programmer in loading and testing code on site.</li><li>
Valid Driver&rsquo;s License and a Motor Vehicle Record that meets AVI-SPL Driving Privileges standards</li><li>
Minimum of 2 - 4 years of audiovisual installation experience required</li><li>
Minimum of a High School Diploma or equivalent required.</li></ul><div></div><div><b><br>
Nice-To-Haves:</b></div><br>
<div></div><ul><li>
Formal education in Audio Visual, Electronics or related field preferred</li><li>
External Training:<ul><li>
Valid and current AVIXA CTS General Certification preferred</li><li>
Specific industry specific and manufacturer training / certifications to meet AVI-SPL skill/ability requirements</li><li>
OSHA 30-Hour Construction Course</li><li>
Ability to obtain formal approved clearances (Government or system specific) may be required</li></ul></li></ul><div></div><div><b><br>
WHY YOU&rsquo;LL LIKE WORKING HERE</b></div><br>
<div></div><ul><li>
Medical benefits, including vision and dental</li><li>
Paid holidays and PTO</li><li>
Enjoyable and dynamic company culture</li><li>
Training and professional development opportunities</li></ul><div></div><div><b><br>
MORE ABOUT US</b></div><div></div><div><br>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</div></div><p></p>

Technician, Installation 2

<div>Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.</div><div><br>
</div><p>Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</p><p></p><p><b><br>
WHAT YOU&rsquo;LL DO</b></p><p></p><div><br>
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.</div><p></p><p><b><br>
Day-To-Day Responsibilities:</b></p><br>
<div></div><ul><li>
Provide direct assistance to end users in the operation of the AV/UCC systems.</li><li>
Provide set-up and operational support for client events.</li><li>
Perform preventive maintenance checks &amp; services on AV/UCC systems.</li><li>
Perform maintenance task to help maintain customer spaces including but not limited to: testing/repairing cables, testing/repairing various hardware components limited to: testing/repairing cables, testing/repairing various hardware components</li><li>
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing connectors, video/audio recording support</li><li>
Perform administrative tasks such as assisting with service tickets</li><li>
Performs remote troubleshooting for local and regional offices.</li><li>
Coordinate RMA processing and parts procurement as needed.</li><li>
Effectively escalate process concerns that affect timely problem resolution through strong communications.</li><li>
Maintain accurate inventory on all AV/UCC systems including spare parts.</li><li>
Ensure compliance with all Customer safety and procedural guidelines.</li><li>
Provides reports and adheres to service levels as agreed upon.</li><li>
Oversee day-to-day AV/UCC operations.</li><li>
Responsible for job site documentation as needed</li><li>
Provide client training as needed</li><li>
Work with internal/external teams in a professional manner that reflects the values of AVI-SPL</li><li>
Travel to various job sites as required</li></ul><p></p><p><b><br>
Items to Consider:</b></p><br>
<p></p><ul><li>
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.</li><li>
This position will generally work on customer sites and may deal with a construction site type of work environment.</li></ul><p></p><p><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></p><p></p><p><b><br>
Must-Haves:</b></p><br>
<p></p><ul><li>
Ability to effectively communicate with employees, customers and colleagues</li><li>
Ability to use hand and power tools in a safe and efficient manner including soldering &amp; crimping connectors</li><li>
Ability to work and think independently and ensuring meeting deadlines</li><li>
Intermediate computer knowledge</li><li>
Knowledge of basic signal flow for audio, video and control</li><li>
Valid Driver&rsquo;s License and a Motor Vehicle Record that meets AVI-SPL driving standards</li><li>
Minimum of a High School Diploma or equivalent</li><li>
Minimum of 1 &ndash; 3 years of audiovisual integration experience preferred</li></ul><p></p><p><b><br>
Nice-To-Haves:</b></p><br>
<p></p><ul><li>
Formal education in Electronics or related field preferred</li><li>
Preferred external training:<ul><li>
AMX Intro to Networking for AV Professionals</li><li>
Crestron Professional Installation</li><li>
Exton AV Associate Certification</li><li>
AVIXA Quick Start to the Audio-Visual Industry</li><li>
AVIXA CTS General Certification</li></ul></li></ul><p></p><p><b><br>
WHY YOU&rsquo;LL LIKE WORKING HERE</b></p><br>
<p></p><ul><li>
Medical benefits, including vision and dental</li><li>
Paid holidays, sick days, and personal days</li><li>
Enjoyable and dynamic company culture</li><li>
Training and professional development opportunities</li></ul><p></p><p><b><br>
MORE ABOUT US</b></p><p></p><p><br>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</p><p></p><div><div><p><b><br>
Pay Type</b></p><p><b><br>
Min Base</b></p><p><b><br>
Max Base</b></p></div><div><p><br>
Hourly</p><p><br>
$28.85/hr</p><p><br>
$37.50/hr</p></div></div></div>

Onsite AV Support Technician II

<div>Description:
<div><b>
WHO WE ARE</b></div><div></div><div><br>
AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.</div><div><br>
</div><p>Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.</p><p></p><p><b><br>
WHAT YOU&rsquo;LL DO</b></p><p></p><div><br>
The Onsite Maintenance Technician will work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.</div><p></p><p><b><br>
Day-To-Day Responsibilities:</b></p><br>
<div></div><ul><li>
Setup and breakdown of conference spaces to meet the customers event needs</li><li>
Perform preventative maintenance tasks to help maintain customer spaces including but not limited to: ensuring that all technology works as designed and testing/repairing various hardware components</li><li>
Clean various AV equipment including but not limited to: camera lenses, monitors and equipment fans.</li><li>
Responsible for job site documentation and providing client training on the AV Technology as needed</li><li>
Perform support tasks in a timely and quality conscious manner including but not limited to: meeting support, installing non-complex AV components, and video/audio recording support where applicable</li><li>
Collaborate with internal/external teams in a professional manner that reflects the values of AVI-SPL</li><li>
Understand and adhere to local safety standards for all site duties</li><li>
Setup, operate and troubleshoot various audio/video systems</li><li>
Travel to various job sites as required</li></ul><p></p><p><b><br>
Items to Consider:</b></p><br>
<p></p><ul><li>
AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.</li><li>
This position will generally work on customer sites and may deal with a construction site type of work environment.</li></ul><p></p><p><b><br>
WHAT WE&rsquo;RE LOOKING FOR</b></p><p></p><p><b><br>
Must-Haves:</b></p><br>
<p></p><ul><li>
Ability to effectively communicate with employees, customers and colleagues</li><li>
Ability to use hand and power tools in a safe and efficient manner including soldering &amp; crimping connectors</li><li>
Ability to work and think independently and ensuring to meet deadlines</li><li>
Intermediate computer knowledge</li><li>
Knowledge of basic signal flow for audio, video and control</li><li>
Valid Driver&rsquo;s License and a Motor Vehicle Record that meets AVI-SPL driving standards</li><li>
Minimum of a High School Diploma or equivalent</li><li>
Minimum of 1-3 years of experience in Audio visual support</li><li>
Experience working with ticketing tools like ServiceNow</li><li>
QSYS certified</li></ul><p></p><p><b><br>
Nice-To-Haves:</b></p><br>
<p></p><ul><li>
Formal education in Electronics or related field preferred</li><li>
Preferred external training:<ul><li>
AMX Intro to Networking for AV Professionals</li><li>
Crestron Professional Installation</li><li>
Exton AV Associate Certification</li><li>
AVIXA Quick Start to the Audio-Visual Industry</li><li>
AVIXA CTS General Certification</li></ul></li><li>
Experience managing and updating assets in ServiceNow</li><li>
Minimum of 1 &ndash; 3 years of audiovisual integration experience preferred</li></ul><p></p><p><b><br>
WHY YOU&rsquo;LL LIKE WORKING HERE</b></p><br>
<p></p><ul><li>
Medical benefits, including vision and dental</li><li>
Paid holidays, sick days, and personal days</li><li>
Enjoyable and dynamic company culture</li><li>
Training and professional development opportunities</li></ul><p></p><p><b><br>
MORE ABOUT US</b></p><p></p><p><br>
AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.</p></div>

Onsite Maintenance Technician

Join AVI-SPL and explore 8   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AVI-SPL

About Company

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Onsite Maintenance Technician